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4.3 out of 5

"24Hr reception was good as we were a late check in " More

By a verified traveller on Tue 22 Dec 2020

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Hotel Description

A family-friendly stay in Melbourne awaits you at Mantra Tullamarine. You'll be 12.5 km (7.8 mi) from Highpoint Shopping Centre and 12.9 km (8 mi) from Flemington Racecourse. Highlights at this hotel include a restaurant, an indoor swimming pool, and a free airport shuttle.

All 277 soundproofed rooms feature LCD TVs with cable channels, and you can enjoy WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, in-room massages, safes, and hair dryers are available.

The restaurant, Woodlands Restaurant, serves local cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, spa tub, and sauna. 4304 square feet (400 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find a coffee shop/café, concierge services, and a 24-hour front desk. Cooked-to-order breakfast is available between 6 AM and 10 AM. There's also the convenience of self parking.

Sights within a 20-minute drive of this 4.5-star Tullamarine hotel include Marvel Stadium and Queen Victoria Market.

Executive Twin Studio (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Studio Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Studio (Weekly Housekeeping)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mantra Tullamarine ratings based on 320 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mantra Tullamarine

Everyone (188) Couples (52) Family (63)
5 out of 5

Posted by on 22 Dec. 2020

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Comment from Hotel Management

28 Dec. 2020 by Jason McGowan - General Manager

Thank you for the 'Five Star' Review. Regards, Jason McGowan General Manager

4 out of 5
24Hr reception was good as we were a late check in

Posted by , from Vic on 22 Dec. 2020

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Comment from Hotel Management

28 Dec. 2020 by Jason McGowan - General Manager

Thank you for staying with us. Regards, Jason McGowan General Manager

1 out of 5
Nothing will never stay at mantra again ,no food not even coffee or water or anything in the fridge , shower leaked toilet roll holder Brocken

Posted by on 20 Dec. 2020

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Comment from Hotel Management

28 Dec. 2020 by Jason McGowan - General Manager

Disappointing to read your review during COVID-19 and thank you for taking the time to tell us about your experience at the Mantra Tullamarine Hotel - Tullamarine Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason McGowan General Manager

5 out of 5
Very clean and comfortable and in the ideal location for what I was doing

Posted by , from Melbourne on 15 Aug. 2020

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Comment from Hotel Management

19 Aug. 2020 by Jason McGowan - General Manager

Hi Aaron, Thank you for the 'Five Star' Review. Regards, Jason McGowan General Manager

5 out of 5
Staff are always extremely helpful and friendly. Hotel is exceptionally clean and very well presented.

Posted by , from Hobart on 14 Jun. 2020

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Comment from Hotel Management

30 Jun. 2020 by Jason McGowan - General Manager

Hi Leif, Thank you for the 'Five Star' Review. Regards, Jason McGowan General Manager

5 out of 5

Posted by on 9 Jun. 2020

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Comment from Hotel Management

12 Jun. 2020 by Jason McGowan - General Manager

Thank you for the 'Five Star' Review. Regards, Jason McGowan General Manager

5 out of 5

Posted by on 19 Mar. 2020

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Comment from Hotel Management

23 Mar. 2020 by Jason McGowan - General Manager

Thank you for the 'Five Star' Review. Regards, Jason McGowan General Manager

5 out of 5

Posted by on 7 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Jason McGowan - General Manager

Thank you for the 'Five Star' Review. Regards, Jason McGowan General Manager

4 out of 5
I liked clean well stocked spacious room will recommend to others

Posted by , from Melbourne on 2 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Jason McGowan - General Manager

Hi Lilia, Thank you for your review and look forward to welcoming you back next time you stay with us. Regards, Jason McGowan General Manager

2 out of 5
The restaurant service was terrible. Over 45minutes waiting from order to starting entree.

Posted by on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Jason McGowan - General Manager

Thank you for your valuable guest feedback. We will share with the team for ongoing improvement. Regards, Jason McGowan General Manager

Property Features

As a guest of Mantra Tullamarine, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 4304 square feet (400 square meters) and includes a conference center. The family-friendly Mantra Tullamarine also features multilingual staff, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 277 guestrooms or units
  • 9 levels
  • 4304 sq ft of conference space
  • 400 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Essendon Station (8.7 km / 5.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Tullamarine offers 277 accommodations with minibars and safes. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast from 6 AM to 10 AM.

Woodlands Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 400 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 28.50 for adults and AUD 15 for children (approximately)
  • Fee for in-room wireless Internet: AUD 20 per 24-hour period (rates may vary)
  • Self parking fee: AUD 29.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Hotel Tullamarine
  • Mantra Tullamarine
  • Tullamarine Mantra
  • Mantra Tullamarine Hotel Tullamarine
  • Mantra Tullamarine Hotel
  • Mantra Hotel Tullamarine
  • Mantra Tullamarine Hotel
  • Mantra Tullamarine Tullamarine
  • Mantra Tullamarine Hotel Tullamarine

You should know

  • Mantra Tullamarine offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.