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 Melbourne •1 Room
 Melbourne • 1 Room
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Sheraton Melbourne Hotel

5-star property
27 Little Collins Street, Melbourne, VIC 1800 796 370
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4.3 out of 5
Excellent!
See all 401 wotif Reviews

"Was an excellent little getaway " More

By a verified traveller on Thu 23 Mar 2023

Points Of Interest

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Sheraton Melbourne Hotel. You'll be within steps of Parliament House of Victoria and within a short 5-minute stroll of Princess Theatre. Highlights at this hotel include 2 bars/lounges, a full-service spa, and a restaurant.

A day of pampering can include deep-tissue massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Little Collins Street, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Terrace Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, spa tub, and sauna. Business amenities include a conference center, a 24-hour business center, and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 5-star Melbourne Central Business District hotel include Royal Exhibition Building and Melbourne Cricket Ground.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$251* Per night/room 16 Apr. - 17 Apr.

Suite, 1 Bedroom, Balcony, Corner (City View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Melbourne Hotel ratings based on 401 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Melbourne Hotel

Everyone (250) Couples (60) Business (3) Family (70)
5 out of 5
Was an excellent little getaway

Posted by on 23 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by Sheraton Melbourne Hotel

Fantastic to hear and thank you very much for your feedback Komal.We hope to see you again soon.

3 out of 5
Location is fabulous

Posted by on 19 Mar. 2023

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Comment from Hotel Management

19 Mar. 2023 by Sheraton Melbourne Hotel

Great to hear that you loved our Location.We hope to see you again soonSheraton Melbourne Hotel

4 out of 5
Great location for MCG event. Room ok..toilet ran continuously and light flickered and view horrible! Buffet breakfast staff lovely! Cleaning and check in staff beautiful people! Over priced!

Posted by on 6 Mar. 2023

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Comment from Hotel Management

6 Mar. 2023 by Sheraton Melbourne

Dear Kate, thank you for taking the time out to write a review. Glad you enjoyed your time with us. We will pass your feedback onto the maintenance team.Sheraton Melbourne

3 out of 5
Staff very friendly, but room & cutlery not clean. No view except of apartment opposite.

Posted by on 4 Mar. 2023

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Comment from Hotel Management

5 Mar. 2023 by Sheraton Melbourne Hotel

Dear TracyThank you for taking the time to share this feedback. I will ensure this is passed onto management.Sheraton Melbourne Hotel

3 out of 5
I didn’t find anything unique about this property. It was overpriced and the breakfast was near the worst I have ever had.

Posted by on 4 Mar. 2023

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Comment from Hotel Management

5 Mar. 2023 by Sheraton Melbourne Hotel

Dear LesThank you for taking the time to share this feedback. We are sorry that the hotel didn't deliver on expectations. I will share this feedback with management.Sheraton Melbourne Hotel

5 out of 5

Posted by on 15 Feb. 2023

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Comment from Hotel Management

13 Mar. 2023 by Sheraton Melbourne Hotel

Thank you Andrea

5 out of 5
Happy And professional staff, great room, great food. Amenities and attention to detail very good. Couple and family friendly. Easy and convenient parking. Felt safe and secure Inside and out, a block away from hustle. Great position close to shops restaurants, tennis MCG.

Posted by on 2 Jan. 2023

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Comment from Hotel Management

15 Feb. 2023 by Laura Brookes

Dear DavidThank you very much for your wonderful feedback. We certainly appreciate it.Look forward to seeing you again soon, Sheraton Melbourne Hotel

3 out of 5
Didn't like being woken at 5.15am by works outside our window. Not did we like them keeping our credit cards details on file after we asked for our card to be charged immediately.

Posted by on 31 Dec. 2022

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Comment from Hotel Management

15 Feb. 2023 by Laura Brookes

Dear KathyThank you very much for your feedback. We certainly appreciate the time you have taken to give us constructive feedback.Credit card details are stored in a secure space that only certain managers can access. So rest-assured this protocol is taken very seriously. Sheraton Melbourne Hotel

5 out of 5
The hotel is in great condition and everything are clean and feels safe. Close to CBD within walking distance. All staff are friendly and helpful.

Posted by , from Kilmore on 24 Dec. 2022

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Comment from Hotel Management

26 Dec. 2022 by Sheraton Melbourne

Dear RickyThank you for the wonderful review and taking the time to write this. We hope to see you in the near future.Wishing you a very Merry Christmas

5 out of 5
Warm friendly efficient check in. Lovely rooms and outlook.

Posted by on 27 Nov. 2022

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Comment from Hotel Management

28 Nov. 2022 by Laura Brookes

Thank you so much for taking the time to write some lovely feedback, we hope to see you again, Warm wishes Sheraton Melbourne

About the Sheraton Melbourne Hotel

Location 27 Little Collins Street, Melbourne, VIC 3000

Property Features

Sheraton Melbourne Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the luxury Sheraton Melbourne Hotel. Parking is available for a fee. This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 31 levels
  • 2 bars or lounges
  • Built in 2013
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Southern Cross Station (1.9 km / 1.2 mi)
  • Metro station: Parliament Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Melbourne Hotel offers 174 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Little Collins Street - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Terrace Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Deep tissue massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25–40 per person
  • Self parking fee: AUD 35 per night
  • Valet parking fee: AUD 60.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Melbourne
  • Melbourne Sheraton
  • Melbourne Sheraton Hotel
  • Sheraton Hotel Melbourne
  • Sheraton Melbourne
  • Sheraton Melbourne Hotel
  • Sheraton Melbourne Hotel Hotel
  • Sheraton Melbourne Hotel Melbourne
  • Sheraton Melbourne Hotel Hotel Melbourne

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.