4.7 out of 5

"Great location, close to shops and bars, restaurants etc " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Sheraton Melbourne Hotel. Within just a 10-minute stroll, you'll find popular attractions like Princess Theatre and Her Majesty's Theatre. Highlights at this hotel include 2 bars/lounges, a full-service spa, and a restaurant.

All 174 soundproofed rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while pillowtop beds and premium bedding invite a good night's rest. Separate bathtubs and showers, coffee/tea makers, and free newspapers are also available.

A relaxing day at The Spa at Sheraton Melbourne can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and hydrotherapy. The restaurant, Little Collins Street, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Terrace Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the indoor swimming pool and fitness centre. A conference centre, a 24-hour business centre, and limo/town car service are among the business amenities offered. Other amenities include laundry facilities, a rooftop terrace, and concierge services. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 5-star Melbourne Central Business District hotel include Flinders Lane and Regent Theatre.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$207 per night

Executive Terrace, 1 Bedroom Suite, 1 King, City view, Corner room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Federation Terrace, 1 Bedroom Suite, 1 King, City view, Corner room, High floor, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Melbourne Hotel ratings based on 662 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Melbourne Hotel

Everyone (341) Couples (272) Business (4) Family (46)
5 out of 5
A good shower Friendly and helpful staff nice building

Posted by on 22 Apr. 2019

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5 out of 5

Posted by on 14 Apr. 2019

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4 out of 5

Posted by on 13 Apr. 2019

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4 out of 5

Posted by on 12 Apr. 2019

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5 out of 5
Great location. Walking distance to city locations. Easy access to public transport.

Posted by on 31 Mar. 2019

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5 out of 5

Posted by on 31 Mar. 2019

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4 out of 5
Great location, clean comfortable rooms. Average breakfast

Posted by on 30 Mar. 2019

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5 out of 5
Roof top bar is beautiful. Private, tranquil, different. Beautiful staff.

Posted by , from Parkdale on 24 Mar. 2019

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5 out of 5
An amazing experience staff great. Ladies at reception especially Tania can’t fault any service

Posted by on 10 Mar. 2019

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3 out of 5

Posted by on 4 Mar. 2019

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Property Features

Sheraton Melbourne Hotel offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and a limo/town car service are available. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Sheraton Melbourne Hotel. For a fee, parking is available. This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 31 levels
  • 2 bars or lounges
  • Built in 2013
  • Dining venue
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.3 km / 15.1 mi)
  • Train station: Flinders Street Station (1.1 km / 0.7 mi)
  • Metro station: Parliament Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Melbourne Hotel offers 174 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Little Collins Street – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Terrace Bar – This cocktail bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Late-night fare is available from 24-hour room service.

Spa Services

  • Deep tissue massage
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25 and AUD 40 per person (approximately)
  • Self-parking fee: AUD 35 per night
  • Valet parking fee: AUD 60.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Melbourne Hotel
  • Sheraton Hotel
  • Sheraton Melbourne

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.