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Lancemore Mansion Hotel Werribee Park

5-star property
Escarpment Road, Werribee South, VIC 1800 796 370
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4.3 out of 5
Excellent!
See all 519 wotif Reviews

"Enjoyed the stay and the uniqueness of the property. The room we stayed in was not large but comfortable. The property and the grounds were beautiful. ... " More

By a verified traveller on Tue 12 Apr 2022

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Hotel Description

A luxury stay in Melbourne awaits you at Lancemore Mansion Hotel Werribee Park. Within just a 10-minute stroll, you'll find Victoria State Rose Garden and Werribee Open Range Zoo. Highlights at this boutique hotel include a full-service spa, a winery, and a restaurant.

All 91 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. Free newspapers, in-room massages, and safes are also available.

A relaxing visit to TheSpa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Josephs Restaurant and Ba, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 6 outdoor tennis courts, indoor swimming pool and gym plus access to free bike rentals. Business amenities include conference space and a business center. Additionally, you'll find free WiFi in public areas, a Turkish bath/hammam, and a sauna. Each morning buffet breakfast is available.

Sights within a 20-minute walk of this 5-star Werribee South hotel include Werribee Mansion and Werribee Park.

Heritage Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$276* Per night/room 20 May - 21 May

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lancemore Mansion Hotel Werribee Park ratings based on 519 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lancemore Mansion Hotel Werribee Park

Everyone (173) Couples (293) Business (1) Family (53)
4 out of 5
Enjoyed the stay and the uniqueness of the property. The room we stayed in was not large but comfortable. The property and the grounds were beautiful. The only disappointment was the food. It was ordinary and somewhat tasteless. Given the isolation of the property from shopping centres, we had little choice but to eat there.

Posted by on 12 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by LukeG

Hi Chris, thank you for taking the time to share your feedback. I am glad that you foundour rooms to be comfortable and enjoyable. We look forward to welcoming you back again soon!

5 out of 5
Lovely stay, nice hotel and surrounds.

Posted by on 20 Mar. 2022

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Comment from Hotel Management

20 Mar. 2022 by Frances Te'o, Guest Experience Manager

Dear Stuart, Thank you for your kind and thoughtful feedback. As a team we strive to create as memorable a stay for our guests and are pleased to know you enjoyed you time with us at The Lancemore Mansion Hotel. It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards,

3 out of 5
Beautiful property, but very small rooms and poor beds.

Posted by on 5 Mar. 2022

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Comment from Hotel Management

6 Mar. 2022 by Frances Te'o

Dear Stuart, Thank you for your sharing your stay experience with us. Your feedback is very much appreciated and valued. I'm sorry to see that we missed the mark in terms of the quality of the room and the bed. The hotel will be going through some exciting new changes, and your feedback will be taken onboard in terms of what your would like improved. It was a pleasure having you with us, and we hope to welcome you back for a more memorable stay. Kind regards, Frances Te'o Guest Experience Manager

5 out of 5
Excellent accommodation and facilities, welcoming, friendly staff, great breakfast. Beautiful grounds as well as access to the State Rose Garden. All in all a great relaxing stay.

Posted by on 16 Jan. 2022

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Comment from Hotel Management

16 Jan. 2022 by Sabine Seeborun

Dear Eileen, Thank you so much for your honest feedback. We look forward to welcome you back. We will share your feedback with our team and you can't imagine how proud they will be while reading your feedback. Regards

5 out of 5

Posted by on 7 Jan. 2022

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5 out of 5
We only stayed for one night. There was so much to see and do we wished we stayed longer. The zoo is within walking distance and the winery is only a stones throw away.

Posted by on 29 Dec. 2021

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Comment from Hotel Management

29 Dec. 2021 by Sabine Seeborun

Dear Julie, Thank you for your feedback and thank you for choosing Lancemore Mansion hotel for your stay. We look forward to see you very soon. Regards

4 out of 5
The location attached to the mansion & gardens are amazing. The grounds & rooms are great. If your not interested in the restaurant menu there are little options available.

Posted by on 28 Dec. 2021

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Comment from Hotel Management

29 Dec. 2021 by Sabine Seeborun

Dear Georgina, Thank you for writing a review for us. We are so delighted to have you here at the hotel. We look forward to see you soon. Regards

5 out of 5

Posted by on 13 Dec. 2021

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5 out of 5
Great staff. Relaxing stay

Posted by on 10 Dec. 2021

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Comment from Hotel Management

10 Dec. 2021 by Sabine Seeborun

Dear Christopher, Thank you for your feedback and your honest feedback. We hope to welcome you back. Regards Front Office Manager

3 out of 5
I liked the room ,fancy having to pay for water. air con noisy.staff in training plenty of breakfast however not good quality and food at breakfast poorly presented .

Posted by on 9 Dec. 2021

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Comment from Hotel Management

13 Dec. 2021 by Sabine Seeborun

Dear Mr Noel, Thank you for your feedback. Rest assure that we value every feedback and we will pass over your feedback to the chef. Thank you

About the Lancemore Mansion Hotel Werribee Park

Location Escarpment Road, Werribee South, VIC 3030

Renovations + Closures

The property is closed between January 26 and January 26.

Property Features

A winery is on site. Lancemore Mansion Hotel Werribee Park offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. A health club, a sauna, and a rooftop terrace are also featured at the luxury Lancemore Mansion Hotel Werribee Park. This 5-star Melbourne hotel is smoke free.

  • 91 guestrooms or units
  • 3 levels
  • Built in 1879
  • Winery on site
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 6
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Room Amenities

Lancemore Mansion Hotel Werribee Park offers 91 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Josephs Restaurant and Ba - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per stay.
  • Cribs (infant beds) are available for AUD 70.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and Barclaycard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 36 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 70.0 per stay
  • Rollaway bed fee: AUD 70.0 per stay
  • Credit card charges are subject to a surcharge of 2.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mansion Hotel Park
  • Mansion Hotel Werribee Park
  • Werribee Park Hotel
  • Werribee Park Mansion
  • Werribee Park Mansion Hotel
  • Mansion Werribee Park
  • Mansion Hotel Spa at Werribee Park
  • Mansion Hotel Spa at Werribee Park
  • Lancemore Mansion Hotel Werribee Park Hotel
  • Lancemore Mansion Hotel Werribee Park Werribee South
  • Lancemore Mansion Hotel Werribee Park Hotel Werribee South

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.