Each apartment is individually furnished and features an LCD TV with cable channels, along with a living room, a DVD player, and an espresso maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and a pillowtop bed. A safe, a hair dryer, and a phone are also available. Weekly housekeeping is available.
This business-friendly apartment building offers free WiFi in public areas, concierge services, and a terrace. Added amenities include free use of bicycles and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.
Attractions within a 20-minute walk of this 3.5-star East Melbourne property include Church Street and St. Vincent's Hospital.
18 Mar. 2020 by Michelle - Ops Mgr
Thanks for the great review Katt! Best regards from the Birches Team
31 Jan. 2020 by Birches Team
Thank you for your lovely review!
11 Nov. 2019 by Birches FrontDesk
Thank you Chris. As we have since established thru email communications the confirmation email with the details regarding parking charges sent back on 7 November went into your junk email folder; We also didn't know you had brought a pet onsite which attracts another surcharge of $30 for the extra cleaning of dog hair we found in the apartment. I am waiving the pet & parking charges as a show of good faith. We have now corrected the keysafe code and apologise for the wrong information being provided to you. Thankfully we have an on-site manager just a phone call away when these types of things can arise! Kind regards from the Birches Team
2 Nov. 2019 by Birches FrontDesk
Thank you for your lovely review. Warm regards from Michelle & the Birches Team
28 Aug. 2019 by The Birches Team
We are disappointed not to have met your expectations but thank you for your feedback. As you've posted anonymously we can't work out which apartment you are referring to be able to follow up. We are currently undertaking refurbishment across the the 1st and Ground floors having completed the top floor in recent months.
14 Aug. 2019 by Birches Team
Thanks for great review!
26 Jul. 2019 by Birches FrontDesk
Wow 5 our of 5! Thank you!
19 Jul. 2019 by Frontdesk
Thank you for your review. You'll be please to know we have been rolling out the recarpeting of all apartments over the last year. Top floor is complete, most of 1st floor done and we are starting the the ground floor! The Birches Team look forward to your next visit.
11 May 2019 by FrontDesk101
Hi, thanks for the feedback. Do you recall the room number so we can look at fixing this? Thanks from the Birches Team
8 May 2019 by Birches Team
We are sorry you didn't enjoy your room Michael. You will be pleased to know we have now refurbished most of the 1st and 2nd floor apartments and are working on the ground floor next.
As a guest of Birches Serviced Apartments, you'll find a terrace, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. The business-friendly Birches Serviced Apartments also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3.5-star Melbourne apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Birches Serviced Apartments offers 24 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. These individually furnished accommodations have separate living rooms. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Accommodations at this 3.5-star apartment have kitchens or kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Melbourne apartment provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided weekly.
Special check-in instructions:
The front desk is open during the following times:
This hotel's reception is open from 8 AM to 5 PM on weekdays, from 8 AM to 3 PM on Saturdays, and from 8:30 AM to 2:30 PM on Sundays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information.
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.