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4.1 out of 5

"The place was good overall front desk was very nice and helpful " More

By a verified traveller on Wed 23 Aug 2023

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Hotel Description

At Melbourne Dandenong Central Apartment you'll be within just a 10-minute stroll of Drum Theatre and Dandenong Plaza. Highlights at this aparthotel include a restaurant and in-room free WiFi.

Each apartment is individually decorated and features an LCD TV with digital channels, along with a coffee/tea maker, a hair dryer, and a phone. In-room dining is easy with amenities like a refrigerator, a microwave, and room service. An iron/ironing board, a desk, and free toiletries are also available. Weekly housekeeping is available.

The restaurant, Beletti, serves Italian cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the aparthotel's own lounge bar. Business travelers can take advantage of a meeting room, a business center, and limo/town car service. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. There's also self parking, along with the convenience of car rentals on site.

With a stay at this 3.5-star Dandenong aparthotel, you'll be 12.4 km (7.7 mi) from Monash University and 19.4 km (12.1 mi) from Chadstone Shopping Mall.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$106* Per night/room 24 Oct. - 25 Oct.

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Melbourne Dandenong Central Apartment ratings based on 191 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Melbourne Dandenong Central Apartment

Everyone (111) Couples (32) Business (3) Family (26)
3 out of 5

Posted by on 26 Aug. 2023

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Comment from Hotel Management

28 Aug. 2023 by PeterB

Dear Peter,We appreciate your feedback and we are glad that you enjoyed your stay with us.We hope to see you again soon. Please travel safely to your next destination and have a wonderful day.Kind regards,Guest ServicesMelbourne Dandenong Central Apartment

4 out of 5
The place was good overall front desk was very nice and helpful

Posted by on 23 Aug. 2023

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Comment from Hotel Management

28 Aug. 2023 by PeterB

Dear Jamie,Thank you for your great review of your stay. We are pleased that you liked our place overall and that you found our front desk staff very nice and helpful. We appreciate your kind words and your support and look forward to welcoming you back again soon to provide you with another excellent stay.Kind regardsGuest ServicesMelbourne Dandenong Central Apartment

2 out of 5
Very dirty , with stained carpet etc

Posted by on 15 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by PeterB

Dear Gary,Thank you for taking the time to leave a review of your stay. We are sorry to hear that your experience did not meet your expectations and that you found the room to be dirty. We take all feedback seriously and will take the necessary steps to address the issues you have raised. We apologise for any inconvenience caused and hope to have the opportunity to provide you with a better experience in the future.Kind regards,Guest Services,Melbourne Dandenong Central Apartment

2 out of 5
WOTIF- false advertisement. The building pictures are that different I drove around looking for the apartment. The cigarette odour was disgusting, all through the building. There were cigarette butts and filth on all balconies. The plastic dining chairs had dirty fingerprints all over. I've had to wipe over everything in the apartment before you felt comfortable. The only positives were, the linen was clean and front desk service was friendly.

Posted by on 15 May 2023

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Comment from Hotel Management

5 Jun. 2023 by PeterB

Dear Dionne,Thank you for your review and for staying with us. We appreciate your feedback regarding the advertisement and the discrepancy with the building pictures. We apologise for any confusion or inconvenience caused by this. We are sorry to hear about the odor throughout the building and the cleaning issues. We are glad to hear that the linen was clean and that you received friendly service at the front desk.Thank you for bringing these issues to our attention, and please be assured that we will address them to improve our guests' experience.Kind regards,Guest ServicesMelbourne Dandenong Central Apartment

5 out of 5
Good exploring around dandenong area multicultural friendly

Posted by on 15 May 2023

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Comment from Hotel Management

15 May 2023 by PeterB

Dear Julius,Thank you for taking the time to review Melbourne Dandenong Central Apartment. We are glad that you enjoyed your stay and found our location convenient for exploring the Dandenong area. We appreciate your feedback and hope to welcome you back in the future.Kind regards,Guest ServicesMelbourne Dandenong Central Apartment

4 out of 5
Customer Service was VERY friendly. Person at reception was never at the desk but there was sign to ring a number if unattended and she was extremely responsive. I was impressed by this. Unfortunately, I found the wifi to be too slow for my work needs. Also, the hot water turned cold after a certain time. I had mixed feelings about this. It certainly made me have shorter showers and I think this was the intention. It seemed to be on a timer.

Posted by on 22 Apr. 2023

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Comment from Hotel Management

24 Apr. 2023 by PeterB

Dear Danielle,Thank you for taking the time to leave a review for your recent stay.We're sorry to hear that the wifi did not meet your needs, and we will look into ways to improve this for future guests. As for the hot water, we apologise if it caused any inconvenience, but please note that this is an energy-saving measure we have in place to be environmentally responsible.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Kind regards,Guest Services

3 out of 5
Not clean. Spiderweb inside the toilet/bathroom and in the main area. Carpet is dirty. Dusty

Posted by on 8 Mar. 2023

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Comment from Hotel Management

9 Mar. 2023 by PeterB

Dear Glandestine,Thank you for taking the time to share your feedback with us. We apologise that your stay did not meet your expectations We have taken note of your comments and will address them with our housekeeping team to ensure they are rectified.We hope you will give us another chance to better serve you in the future.Kind Regards,Guest ServicesMelbourne Dandenong Central Apartment

1 out of 5
With respect, this property should not be on your website, presenting it as you do in pictures is a gross exaggeration of this property, you should for a well trusted brand be ashamed. We left as quickly as we arrived, filthy dirty, dust cobwebs, black mold. But then if you read some review you would know that already. So why do you present this hotel in a good light? is it just for the money?

Posted by on 26 Feb. 2023

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Comment from Hotel Management

27 Feb. 2023 by PeterB

Dear Donald,We apologise for any inconvenience caused during your recent stay. We take all guest feedback seriously and will investigate the issues you have raised. It is important to note that the images presented on the website are only indicative of some rooms that actually exist, and are only a guide as we cannot put all rooms online. However, we will take your feedback into consideration when reviewing the property's listing.In regards to the cleanliness issues you have mentioned, we understand how important it is to have a clean and comfortable room when traveling, and we apologise if this was not the case during your stay. We encourage guests to bring any issues to our attention as soon as possible, so we can take action to rectify the situation.We thank you for taking the time to provide us with your feedback.Kind regards,Guest servicesMelbourne Dandenong Central Apartment

5 out of 5
So easy to deal with them

Posted by on 20 Feb. 2023

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Comment from Hotel Management

21 Feb. 2023 by PeterB

Dear Mary Jane,Thank you for taking the time to leave a review of your recent stay. We are thrilled to hear that you found our team easy to deal with, and that you had a positive experience during your stay.We appreciate your feedback and thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future.Kind Regards,Guest ServicesMelbourne Dandenong Central Apartment

1 out of 5

Posted by on 12 Feb. 2023

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Comment from Hotel Management

9 Mar. 2023 by PeterB

Dear ShamsuddinThank you for taking the time to leave a rating of your recent stay. We're sorry to hear that your experience with us didn't meet your expectations. If you have any specific feedback that you'd like to share, please don't hesitate to let us know, and will take them on board as we continue to improve our services.Kind Regards,Guest ServicesMelbourne Dandenong Central Apartment

About the Melbourne Dandenong Central Apartment

Location 157-163 Lonsdale Street, Dandenong, Dandenong, VIC 3175

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and limo/town car service are available. Public spaces have free WiFi and wired Internet. The business-friendly Melbourne Dandenong Central Apartment also features a fitness center, room service (during limited hours), and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Melbourne aparthotel is smoke free.

  • 37 guestrooms or units
  • 6 levels
  • Built in 2009
  • Business facilities
  • Storage area for luggage
  • Car service
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Dandenong Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Melbourne Dandenong Central Apartment offers 37 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with digital channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Beletti - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 7:30 PM
  • Saturday - Sunday: 8:00 AM - 3:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 7:30 PM
  • Saturday - Sunday: 8:00 AM - 3:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for AUD 9.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 3
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 12 per night
  • Crib (infant bed) fee: AUD 9.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dandenong Punthill
  • Punthill Apartment Dandenong
  • Punthill Dandenong
  • Punthill Dandenong Apartment

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.