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4.4 out of 5

"Customer service was outstanding Arun who was the manager couldn’t jVe been more helpful and accommodating. Very clean and comfortable stay. " More

By a verified traveller on Wed 07 Jul 2021

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Hotel Description

A luxury stay in Melbourne awaits you at Oaks Melbourne South Yarra Suites. You'll be 2.4 km (1.5 mi) from Royal Botanic Gardens and 2.9 km (1.8 mi) from Rod Laver Arena. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a balcony, a safe, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. An iron/ironing board and free toiletries are also available.

This smoke-free aparthotel offers free WiFi in public areas, a terrace, and barbecue grills. Added amenities include laundry facilities, a picnic area, and dry cleaning/laundry services.

With a stay at this 4.5-star South Yarra aparthotel, you'll be 3.4 km (2.1 mi) from Melbourne Cricket Ground and 3.9 km (2.5 mi) from Crown Casino and Entertainment Complex.

Studio Apartment (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 28 Sep. - 29 Sep.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Oaks Melbourne South Yarra Suites ratings based on 167 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Melbourne South Yarra Suites

Everyone (123) Couples (30) Business (2) Family (9)
5 out of 5
Customer service was outstanding Arun who was the manager couldn’t jVe been more helpful and accommodating. Very clean and comfortable stay.

Posted by on 7 Jul. 2021

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Comment from Hotel Management

7 Jul. 2021 by Arun

Dear Guest, I am delighted that you had a memorable stay with us here at Oaks Melbourne South Yarra Suites. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Sincerely, Arun Panwar

5 out of 5
Fantastic location right in the heart of Chapel St/Toorak Rd precinct, right next to train station serving three different train lines and only two stations to the city loop. Clean, comfortable and quiet even though so close to the trains. Very pleasant reception staff. I was late getting back to check out, rang to advise and they kindly said no problem at all.

Posted by on 20 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by Junalyn

Hello there, Thank you very much for taking the time to provide a fantastic review! We are thrilled to hear you enjoyed your stay with us here at Oaks Melbourne South Yarra Suites. Your kind words in regards to our friendly and helpful team of staff are greatly appreciated. I will ensure to pass on your wonderful comments to the team. Once again, thank you for your review and we hope to see you again in the future. Kind regards, Junalyn Rachac

4 out of 5
location ,check in information , sizes of apartment

Posted by on 22 Feb. 2021

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Comment from Hotel Management

22 Feb. 2021 by Arun

Greetings from Oaks Melbourne South Yarra Suites !! Thank you very much for staying with us and giving us a feedback. We are glad to know that you had a great stay with us & you enjoyed the services & size of the rooml. Pleased to know that you even enjoyed the close proximity of the Hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Sincerely, Arun Panwar

4 out of 5

Posted by on 21 Nov. 2019

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Comment from Hotel Management

23 Nov. 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for staying with us and giving us a great feedback. We are glad to know that you had a great stay with us. It is our continuous endeavor as a team to ensure that guest has a comfortable stay with us. The Oaks Group always have the 'best price guarantee' and I encourage you to book directly with us for your next visit. We look forward to welcoming you again soon! Sincerely, Arun Panwar

2 out of 5
I did not like it there were no parking slots of hotel. And check in timing was too late! Also the room did not have ventilation and needed a proper clean !

Posted by on 7 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Arun

Greetings from Oaks South Yarra, Thank you very much for staying with us and giving us a feedback. We’re really sorry to hear that your experience was not of the quality you expected. We always aim to deliver a great experience. We are gutted when we miss the mark! Like to apprise , unfortunately hotel doesn't have parking facility in the building & we are dependent on Public parking only & which is subject to availability only. In regards to Check IN time, our Check In time is at 0200 pm & we always try to give room at the earliest without any charges subject to availability & alternatively we always assist with the baggage on hold till the room is clean. Trust me as a standard, our rooms are cleaned by experienced team members. This comments of yours has been shared with team & steps has been put in place to avoid such eye for detail negligence & further issues. However, had reception have been notified of this, we would have gladly assisted in rectifying these issues. Please take this incident as one off of issues and not reflection of our services at all. I will request you to give us an opportunity to welcome you again, we rest assure that you will have a memorable stay with us. The Oaks Group always have the 'best price guarantee' and I encourage you to book directly with us for your next visit. We look forward to welcoming you again soon! Sincerely, Arun Panwar

5 out of 5
Nice place, simple check in, easy to stay the night

Posted by on 5 Oct. 2019

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Comment from Hotel Management

6 Oct. 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for staying with us and giving us a great feedback. We are glad to know that you had a great stay with us. It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. The Oaks Group always have the 'best price guarantee' and I encourage you to book directly with us for your next visit. We look forward to welcoming you again soon! Sincerely, Arun Panwar

4 out of 5
Proximity to public transport and good eateries in South Yarra

Posted by on 21 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for giving us a great feedback. We are glad to know that you had a great stay with us. Pleased to know that you even enjoyed the close proximity to all the restaurants, cafes & Public transport. It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. We look forward to welcoming you again soon! Sincerely, Arun Panwar

1 out of 5
So disappointed with this stay. We had so many things wrong and it was incredibly frustrating dealing with management. We were allowed an early check in and got a refund after complaining but we left feeling frustrated and like we wish we never had gone there at all. I received an email from Oaks and the first line read (and I quote) “Thank you very much for patronizing us and giving us a constructive feedback“. Passive aggressive and rude comments are one of the reasons I’ll never ever return here.

Posted by on 9 Sep. 2019

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4 out of 5

Posted by on 9 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for taking out time and giving us a great feedback. We are glad to know that you had a great stay with us. It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. We look forward to welcoming you again soon! Sincerely, Arun Panwar

5 out of 5
location was excellent near train station, would stay at again

Posted by on 10 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Arun

Greetings from Oaks South Yarra! Thank you very much for patronizing us and giving us a great feedback.We are glad to know that you had a great stay with us. Pleased to know that you even enjoyed the close proximity to all your needs & Public transport. It is our continuous endeavour as a team to ensure that guest has a comfortable stay with us. We look forward to welcoming you again soon! Sincerely, Arun Panwar

About the Oaks Melbourne South Yarra Suites

Location 1A Yarra Street, South Yarra, VIC 3141

Property Features

As a guest of Oaks Melbourne South Yarra Suites, you'll find a terrace, tour/ticket assistance, and barbecue grills. Public spaces have free WiFi. The luxury Oaks Melbourne South Yarra Suites also features a picnic area, laundry facilities, and dry cleaning/laundry services. You'll have access to the health club at a partner property. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 10 levels
  • Built in 2014
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Flinders Street Station (3.8 km / 2.4 mi)
  • Metro station: South Yarra Station (0.1 km / 0.1 mi)

Room Amenities

Oaks Melbourne South Yarra Suites offers 33 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Pinnacle
  • Oaks Pinnacle Apartment
  • Oaks Pinnacle Apartment South Yarra
  • Oaks Pinnacle South Yarra
  • Oaks South Yarra Formerly Oaks Pinnacle Apartment
  • Oaks Formerly Oaks Pinnacle Apartment
  • Oaks South Yarra Formerly Oaks Pinnacle
  • Oaks Formerly Oaks Pinnacle
  • Oaks South Yarra Apartment
  • Oaks South Yarra (Formerly Oaks Pinnacle)
  • Oaks South Yarra
  • Oaks Melbourne Yarra Suites
  • Oaks Melbourne South Yarra Suites Aparthotel
  • Oaks Melbourne South Yarra Suites South Yarra
  • Oaks Melbourne South Yarra Suites Aparthotel South Yarra

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.