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4.7 out of 5

"Very good tho couldn’t get the heater working or the garage door " More

By a verified traveller on Sat 18 Aug 2018

Hotel Description

Quest Werribee puts you in the center of Werribee, 5 km (3.1 mi) from Werribee Open Range Zoo and 29.2 km (18.1 mi) from Flemington Racecourse. Highlights at this property include in-room LCD TVs.

Each apartment is individually decorated and features an iPod dock, WiFi, and wired Internet. A microwave and a hob make in-room dining convenient. Cable TV, a DVD player, and a coffee/tea maker are also available. Limited housekeeping is available.

This business-friendly apartment offers a fitness centre, concierge services, and barbecues. Additionally, you'll find WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Within a 30-minute drive of this 4-star Werribee property, attractions include Melbourne Convention and Exhibition Centre and Marvel Stadium.

Studio Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$159 per night

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Three Bedroom Apartment

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Quest Werribee ratings based on 182 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Werribee

Everyone (110) Couples (42) Business (2) Family (33)
5 out of 5
Great facilities, great location , perfect for our family

Posted by on 22 Apr. 2019

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5 out of 5
Spacious, quiet, extremely clean, comfortable, very friendly staff, handily located

Posted by on 16 Apr. 2019

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5 out of 5
Staff were friendly and welcoming. The hotel was clean and the room was lovely

Posted by on 14 Apr. 2019

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4 out of 5

Posted by on 29 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Wati R

Thank you for rating us & we look forward to welcoming you back to Quest Werribee in the near future. Regards,

4 out of 5
Nice property. Bit noisy at night inside and from the street.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Wati R

Thank you for your rating & feedback on our property. I have forwarded your feedback to the relevant department. We look forward to welcoming you back if you are ever in the Werribee area. Regards,

5 out of 5
Slight mix up at check in, apparently didn’t have my booking despite reciving a call from them in the morning to confirm expected arrival time. Booking magically appeared and all was good from there.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Wati R

Hi there, Thank you for rating our property. I am glad that overall, your stay was enjoyable at Quest Werribee. I sincerely apologize for the mix up at check in & hope that this was resolved quickly & efficiently on the day. We hope that you will give us another chance is you are ever in the area again. Regards,

4 out of 5
Carpet was a little dirty otherwise the rest of the property was good.

Posted by on 24 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Wati R

Hi there, Thank you for your feedback & I am glad that overall you enjoyed your stay at Quest Werribee. At present we are in the process of carpet cleaning all our apartments so I hope that on your next visit you will see change. We hope to welcome you back if you are ever in the area. Regards,

5 out of 5
exactly as described, centrally located for the occasion

Posted by on 19 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Wati R

Thank you for rating us & we look forward to welcoming you back to Quest Werribee in the near future.

4 out of 5
The easy access availability Proximity to shops and transportation

Posted by on 11 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Wati R

Thank you for rating us & we look forward to welcoming you back to Quest Werribee in the near future.

5 out of 5
I really liked the security of the property, both for myself and my car

Posted by on 24 Feb. 2019

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Comment from Hotel Management

28 Feb. 2019 by Wati R

Thank you for great feedback & rating. We look forward to welcoming you back in the future.

Property Features

Quest Werribee offers its guests a fitness centre, a BBQ, and concierge services. Event space at this apartment measures 646 square feet (60 square metres) and includes conference rooms. Public spaces have WiFi for a fee. The business-friendly Quest Werribee also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4-star Werribee apartment is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 2012
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (43.9 km / 27.3 mi)
  • Train station: Wyndham Vale Station (6.9 km / 4.3 mi)
  • Metro station: Werribee Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Quest Werribee offers 50 forms of air-conditioned accommodation with iPod docking stations and DVD players. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Microwaves and coffee/tea makers are provided. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a limited basis and hairdryers can be requested.

  • iPod dock
  • LCD television
  • Cable channels
  • DVD player
  • Microwave
  • Hob
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Hairdryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique decor
  • Connecting rooms available

Nearby Activities

Recreational amenities at the apartment include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM.
If you are planning to arrive after 10 PM, please contact the property at least 48 hours in advance using the information on the booking confirmation.

This hotel’s reception is open daily from 7 AM to 10 PM on weekdays, from 8 AM to 10 PM on Saturdays, and from 8 AM to 9 PM on Sundays. Guests planning to arrive outside of normal reception hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 10 PM must contact the property at least 48 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 5.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

This property accepts only credit cards or debit cards for onsite authorization at check-in. Cash bond is not accepted without prior approval from the property's management. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 20 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 20 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 20 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Werribee Apartment
  • Quest Werribee

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.