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4.6 out of 5

"Lovely spacious rooms with comfortable beds and great amenities " More

By a verified traveller on Wed 06 Jan 2021

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Hotel Description

Quest Werribee places you in the heart of Melbourne, within a 10-minute walk of Werribee District Historical Society and Museum and 3.9 km (2.4 mi) from Werribee Park. Highlights at this property include in-room free WiFi and LCD TVs.

Each apartment is soundproofed and features an iPod dock, cable TV, and a DVD player. In-room dining is easy with amenities like a microwave, a stovetop, and room service. A coffee/tea maker, a safe, and a phone are also available. Limited housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, a fitness center, and has concierge services. Other amenities include laundry facilities, barbecue grills, and childcare. There's also the convenience of limited parking.

Attractions within a 30-minute drive of this 4-star Werribee property include Werribee Open Range Zoo and Altona Beach.

Studio Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$135* Per night/room 24 Jan. - 25 Jan.

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Three Bedroom Apartment

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Quest Werribee ratings based on 224 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Werribee

Everyone (120) Couples (59) Business (2) Family (54)
5 out of 5
Lovely spacious rooms with comfortable beds and great amenities

Posted by on 6 Jan. 2021

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Comment from Hotel Management

12 Jan. 2021 by Quest Werribee Team

Dear Guest, Thank you for taking the time to review your stay with us, we appreciate your positive feedback about our hotel. I am very glad to read your overall stay with us was comfortable and pleasant. We look forward to seeing you soon in the future. Regards

4 out of 5
Great location Close to Werribee's main street. Very comfortable bed too!

Posted by on 23 Nov. 2020

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Comment from Hotel Management

12 Jan. 2021 by Quest Werribee Team

Dear Guest, Thank you for taking time in reviewing your recent stay with us. I am glad to read you had a pleasant stay with us and found our location convenient. We are very lucky to have our property in the heart of Werribee, that brings our guest just a few steps away from good restaurants, shopping centre and public transportation. Once again, thank you for choosing Quest Werribee for your stay. We look forward to hearing back from you. Regards Quest Werribee

5 out of 5
Staff are fantastic, location is perfect, very clean and well presented.

Posted by , from Diamond creek on 5 Jul. 2020

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Comment from Hotel Management

10 Jul. 2020 by Quest Werribee Team

Dear Luke, Firstly, thank you for taking time in providing with the feedback with your recent stay. We truly appreciated all your feedback. I am really happy to hear, that our staff made you feel comfortable; I shall definitely let the team know how much of an impact they made on your experience. I am very glad to read, everything in the apartment was of your liking and you found our apartment clean. With the location, we are very lucky to have our property in the heart of Werribee, that brings our guest just a few steps away from good restaurants, shopping centre and public transportation Once again, thank you for choosing Quest Werribee for your stay and we hope to see you again, if you are travelling in the area. Regards

4 out of 5

Posted by on 30 Jun. 2020

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Comment from Hotel Management

1 Jul. 2020 by Quest Werribee

Dear Guest, Thank you for taking time is rating our property. We hope to see you again, if you are travelling in the area. Regards

5 out of 5
It was quiet and pleasant staying there..............

Posted by , from Pakenham on 8 Jun. 2020

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Comment from Hotel Management

10 Jun. 2020 by Quest Werribee Team

Dear Margaret, Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guest needs the best way we can. I am very glad to read your overall stay with us was comfortable, pleasant. We thank you for your support and we look forward to seeing you again. Regards

4 out of 5
Liked the convenient location to shops and restaurants, it was a great stay and not overpriced like other locations.

Posted by on 6 Jun. 2020

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Comment from Hotel Management

10 Jun. 2020 by Quest Werribee

Dear Guest, Thank you for taking time in providing with the feedback with your recent stay. We truly appreciated all your feedback. I am delighted to hear that our team has met your expectations and that we had everything you needed. With the location, we are very lucky to have our property in the heart of Werribee, that brings our guest just a few steps away from good restaurants, shopping centre and public transportation. Once again, thank you for choosing Quest Werribee for your stay and we look forward to seeing you again if you are travelling in the area. Regards

5 out of 5
Staff are always fantastic, use this property for work as I am travelling a lot and they couldn’t be more helpful, very clean, modern and great location to shops and restraints. Would highly recommend

Posted by , from Diamond creek on 4 Jun. 2020

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Comment from Hotel Management

9 Jun. 2020 by Quest Werribee Team

Dear Luke, Thank you for staying with us again. We truly appreciate your time in providing feedback, with your recent stay with us. I am really happy to hear, that our staff made you feel comfortable; I shall definitely let the team know how much of an impact they made on your experience. I am very glad to read, everything in the apartment was of your liking and you found our apartment clean and comfortable. With the location, we are very lucky to have our property in the heart of Werribee, that brings our guest just a few steps away from good restaurants, shopping centre and public transportation. Guest comfort and safety is our priority and its always encouraging to read feedback such as this. Once again, thank you for your trust and support.We look forward to seeing you soon again. Kind regards

5 out of 5
Clean room and very comfy bed. Close to everything you need. Friendly staff. Will stay again.

Posted by , from Echuca on 1 Jun. 2020

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Comment from Hotel Management

9 Jun. 2020 by Quest Werribee

Hello Debbie, Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. I am very glad to read everything in the apartment was of your liking and you found our bed comfortable. With the location, it is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Werribee; just a few steps away from must-see attractions, restaurants, and shopping centre. Once again, thank you for choosing Quest Werribee for your stay. We hope your next stay with us, is not very far from now. Regards

5 out of 5
Staff where excellent, rooms were great, clean and spacious. Would recommend to anyone and everyone

Posted by on 25 May 2020

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Comment from Hotel Management

9 Jun. 2020 by Quest Werribee Team

Dear Guest, Thank you for taking time in providing with the feedback with your recent stay. We truly appreciated all your feedback. I am really happy to hear, that our staff made you feel comfortable; I shall definitely let the team know how much of an impact they made on your experience. Feedback such as above, is definitely a boost to our team. I am very glad to read, everything in the apartment was of your liking and you found our apartment clean and spacious. Once again, thank you for choosing Quest Werribee for your stay and recommending us to others too. We look forward to seeing you again, if you are travelling in the area. Regards

5 out of 5
Great staff, great location, very clean, brilliant communication and just overall great place

Posted by on 11 May 2020

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Comment from Hotel Management

25 May 2020 by Quest Werribee Team

Dear Guest, Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guest needs the best way we can. I am very glad to read you found our apartment very clean and I am very happy to hear that our staff made you feel comfortable; I shall definitely let the team know how much of an impact they made on your experience. Once again, thank you for choosing Quest Werribee for your stay. We hope to see you again if you are in the area. Regards

Property Features

Quest Werribee offers its guests a fitness center, barbecue grills, and concierge services. Event space at this apartment measures 646 square feet (60 square meters) and includes conference space. WiFi is free in public spaces. The business-friendly Quest Werribee also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 4-star Melbourne apartment is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2012
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Tullamarine Airport (MEL) (44 km / 27.4 mi)
  • Train station: Wyndham Vale Station (7.8 km / 4.9 mi)
  • Metro station: Werribee Station (0.7 km / 0.4 mi)

Room Amenities

Quest Werribee offers 50 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on a limited basis and hair dryers can be requested.

  • IPod dock
  • In-room dining
  • LCD television
  • Cable channels
  • DVD player
  • Microwave
  • Stove
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Connecting rooms available

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the apartment include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 10:00 PM
  • Saturday - Sunday: 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel’s reception is open daily from 7 AM to 10 PM on weekdays, from 8 AM to 10 PM on Saturdays, and from 8 AM to 9 PM on Sundays. Guests planning to arrive outside of normal reception hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 10:00 PM
  • Saturday - Sunday: 8:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35 per night.
  • Cribs (infant beds) are available for AUD 5.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property accepts only credit cards or debit cards for onsite authorization at check-in. Cash bond is not accepted without prior approval from the property's management.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 5.00 per night
  • Rollaway bed fee: AUD 35 per night
  • Credit card charges are subject to a surcharge of 2.72 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Werribee Hotel Melbourne
  • Quest Werribee Melbourne
  • Quest Werribee Apartment
  • Quest Werribee
  • Quest Werribee Werribee
  • Quest Werribee Apartment
  • Quest Werribee Apartment Werribee

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.