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4.6 out of 5

"Great staff, great location, very clean, brilliant communication and just overall great place " More

By a verified traveller on Mon 11 May 2020

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Hotel Description

Quest Werribee puts you in the center of Werribee, 5.1 km (3.2 mi) from Werribee Open Range Zoo and 29.9 km (18.6 mi) from Flemington Racecourse. Highlights at this property include in-room free WiFi and LCD TVs.

Each apartment is individually decorated and features an iPod dock, cable TV, and a DVD player. In-room dining is easy with amenities like a microwave, a stovetop, and room service. A coffee/tea maker, a safe, and a phone are also available. Limited housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, a fitness center, and has concierge services. Other amenities include laundry facilities, barbecue grills, and childcare. There's also the convenience of limited parking.

Attractions within a 30-minute drive of this 4-star Werribee property include Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne.

Studio Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$106* Per night/room 1 Jun. - 2 Jun.

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Three Bedroom Apartment

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Quest Werribee ratings based on 215 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Werribee

Everyone (118) Couples (57) Business (2) Family (50)
5 out of 5
Great staff, great location, very clean, brilliant communication and just overall great place

Posted by on 11 May 2020

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Comment from Hotel Management

25 May 2020 by Quest Werribee Team

Dear Guest, Thank you for taking the time to review your stay with us we appreciate your positive feedback about our hotel. We do take pride in catering to our guest needs the best way we can. I am very glad to read you found our apartment very clean and I am very happy to hear that our staff made you feel comfortable; I shall definitely let the team know how much of an impact they made on your experience. Once again, thank you for choosing Quest Werribee for your stay. We hope to see you again if you are in the area. Regards

5 out of 5
Staff are always fantastic, property in great condition and excellent location

Posted by on 27 Apr. 2020

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Comment from Hotel Management

28 Apr. 2020 by Quest Werribee Team

Dear Guest, Thank you for taking time in providing with the feedback with your recent stay. We truly appreciated all your feedback. I am really happy to hear, that our staff made you feel comfortable; I shall definitely let the team know how much of an impact they made on your experience. With the location, we are very lucky to have our property in the heart of Werribee, that brings our guest just a few steps away from good restaurants, shopping centre and public transportation. Once again, thank you for all your support and choosing Quest Werribee for your stay. We look forward to seeing you again, when you are in the area. Regards

5 out of 5

Posted by on 10 Apr. 2020

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Comment from Hotel Management

28 Apr. 2020 by Quest Werribee Team

Dear Guest, Thank you for choosing Quest Werribee for your stay and providing with perfect score. We look forward to seeing you again, if you are travelling in the area. Regards

5 out of 5
Staff were fantastic, room was clean, great location also, easily a 10/10

Posted by on 29 Mar. 2020

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Comment from Hotel Management

3 Apr. 2020 by Quest Werribee Team

Dear Guest, Thank you for taking the time to review your stay with us we appreciate your constructive feedback about our hotel. We do take pride in catering to our guest needs the best way we can. I am very happy to hear that our staff made you feel comfortable; I shall definitely let the team know how much of an impact they made on your experience. We are so lucky to have a property in the heart of Werribee that brings our guest just a few steps away from must-see attractions and modern-day conveniences and short drive from the landmarks such as Werribee mansion, Werribee zoo, Werribee Park, National Equestrian Centre, Wyndham harbour and many more. Once again, thank you for choosing Quest Werribee for your stay. Regards

4 out of 5
Convenient location in Werribee but a lot of traffic noise

Posted by on 15 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Wati

Hi there, Thank you for your review. Overall we are happy that you found our location convenient. Did you know that we do have rooms away from the road?. Let us know on your next stay if you would like a quiet room & we can definitely help you out. We hope to see you at Quest Werribee in the very near future.

5 out of 5
Very nice room and lovely service close to all ammenities

Posted by on 22 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Quest Werribee

Dear Guest, Thank you for staying choosing Quest Werribee for your stay. We truly appreciate your time in providing feedback, with your recent stay with us. I am very glad to read your overall stay with us was pleasant, and you found our apartment clean & friendly staff. We look forward to seeing you again, if you are travelling in the area. Regards

5 out of 5
Very accessible, and close walking distance to werribee center and restraunts.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Quest Werribee

Dear Guest, Thank you for taking the time to review your stay with us, we appreciate your positive feedback about our hotel. I am glad to read; you found our location convenient. With the location, it is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Werribee; just a few steps away from must-see attractions, restaurants, and shopping centre. Once again, thank you for choosing Quest Werribee for your stay. We hope to see you again if you are in the area. Regards

4 out of 5
Great rooms, with everything you need for a short stay.

Posted by on 10 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Quest Werribee

Dear Guest, Thank you for taking the time to review your stay with us, we truly appreciate your positive feedback about our hotel. I am thrilled to hear; you had an amazing stay with us. We look forward to seeing you again, if you are travelling in the area. Regards

3 out of 5
Carpets were unclean throughout property. Was not presentable at all

Posted by on 3 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Quest Werribee

Dear Lac, Thank you for your time in reviewing our property. I very am sorry to hear we did not meet your expectation. May we please request for your reservation details. We would want to locate your reservation and touch base with you directly. We thank you in advance and look forward to hear back from you. Regards

5 out of 5
Great place , highly recommended , good price , friendly communication

Posted by on 8 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Quest Werribee

Dear Guest, Thank you for taking time in providing with the feedback with your recent stay. We truly appreciated all your feedback. I am really happy to hear, that our staff made you feel comfortable; I shall definitely let the team know how much of an impact they made on your experience. I am very glad to read, everything in the apartment was of your liking and you found our apartment clean and value for money. More so you would highly recommend our property to others too. Once again, thank you for choosing Quest Werribee for your stay and we hope to see you again, if you are travelling in the area. Regards

Property Features

Quest Werribee offers its guests a fitness center, barbecue grills, and concierge services. Event space at this apartment measures 646 square feet (60 square meters) and includes conference space. WiFi is free in public spaces. The business-friendly Quest Werribee also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 4-star Werribee apartment is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2012
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (44.4 km / 27.6 mi)
  • Train station: Wyndham Vale Station (6.8 km / 4.3 mi)
  • Metro station: Werribee Station (0.7 km / 0.4 mi)
  • Parking:

Room Amenities

Quest Werribee offers 50 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on a limited basis and hair dryers can be requested.

  • IPod dock
  • In-room dining
  • LCD television
  • Cable channels
  • DVD player
  • Microwave
  • Stove
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique decor
  • Connecting rooms available

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the apartment include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 10:00 PM
  • Saturday - Sunday: 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel’s reception is open daily from 7 AM to 10 PM on weekdays, from 8 AM to 10 PM on Saturdays, and from 8 AM to 9 PM on Sundays. Guests planning to arrive outside of normal reception hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 10:00 PM
  • Saturday - Sunday: 8:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35 per night.
  • Cribs (infant beds) are available for AUD 5.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property accepts only credit cards or debit cards for onsite authorization at check-in. Cash bond is not accepted without prior approval from the property's management.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 5.00 per night
  • Rollaway bed fee: AUD 35 per night
  • Credit card charges are subject to a surcharge of 2.72 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Werribee Hotel Melbourne
  • Quest Werribee Melbourne
  • Quest Werribee Apartment
  • Quest Werribee
  • Quest Werribee Werribee
  • Quest Werribee Apartment
  • Quest Werribee Apartment Werribee

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.