Studio Apartment
Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$179 per night
ADVERTISING SPONSORED LISTING
Quest Werribee
69 Synnot Street,
Werribee,
1800 796 370
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Quest Werribee
4.0 out of 5.0
"Very good tho couldn’t get the heater working or the garage door " More
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Hotel Description
Each apartment is individually decorated and features an iPod dock, WiFi, and wired Internet. A microwave and a hob make in-room dining convenient. Cable TV, a DVD player, and a coffee/tea maker are also available. Limited housekeeping is available.
This business-friendly apartment offers a fitness centre, concierge services, and barbecues. Additionally, you'll find WiFi in public areas and laundry facilities. There's also the convenience of free self parking.
Within a 30-minute drive of this 4-star Werribee property, attractions include Eureka Tower and Sidney Myer Music Bowl.
Quest Werribee ratings based on 172 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Quest Werribee
Water pressure was crap when showering, couch was old with fabric fraying. Apartment had 2 room plug in vaporises on when we arrived, really overpowering. Not worth the money we paid.
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Comment from Hotel Management
21 Feb. 2019 by Wati R
Hi there, We appreciate you taking time to provide us with this feedback & I am sorry to hear that your stay did not meet expectations. These feedback will be addressed, so that is you do decide to stay with us on your next visit, we will ensure things are in order. We hope you will give us another chance in the future.
Great central spot only downside was the sofa bed could do with update otherwise a lovely clean accommodation
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Comment from Hotel Management
27 Jan. 2019 by Wati R
Hi there, thank you for your feedback on our property. Glad that overall you enjoyed your stay at our property. Quest Werribee is slowly refurbishing their apartments & we hope on your next check in (if you are ever in the area again) we can accommodate you in an apartment with an updated sofa. Regards,
No where to get breakfast early in the morning. unless you like Maccas
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Comment from Hotel Management
23 Jan. 2019 by Quest Werribee
Dear Guest, Thank you for taking time to give us your feedback about your stay at our hotel. We work very closely with local restaurants and we have a arrangement of restaurants chargebacks, where our guest can enjoy varieties of options for breakfast, lunch and dinner with in a walking distance. I do apologies, if the information was not communicate with you up on check in. May we please ask the name, booking was made under. This will allow us to make a note in your reservation for your next visit. Once again, thank you for choosing Quest Werribee for your stay.
Friendly staff, very clean and spacious room. Modern and comfortable. Secure car parking. Highly recommend.
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Comment from Hotel Management
8 Oct. 2018 by Wati R
Thank you for taking time to give us a great rating. We look forward to welcoming you back at Quest Werribee in the near future. Kind regards, Wati R
The staff were very friendly and the hotel had a wonderful atmosphere
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Comment from Hotel Management
30 Sep. 2018 by Wati R
Hi Sharon, thank you for taking time to give us a great rating. We look forward to welcoming you back at Quest Werribee.
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Comment from Hotel Management
8 Sep. 2018 by Wati R
thank you for your feedback
Spacious
Very good tho couldn’t get the heater working or the garage door
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Comment from Hotel Management
14 Sep. 2018 by Wati R
Hi there, Thank you for your review & glad to hear that overall your stay was very good. I'm sorry to hear that you couldn't get your heater working & I apologize for the inconvenience caused.. Did you know that you can contact reception (dial 9) & they can assist you with any queries or follow prompts after hours so the night manager can assist you as well. We hope to see you back in the near future.
Nice & clean (superficially) quite spacious & well appointed. However the scatter cushions were smelly & the bed very uncomfortable. The pillows were cheap & hard polyester (over-washed/need to be replaced) even tho I asked for soft ones after the first night, the replaced ones were small & useless. Both of us had really sore backache after the second night. Otherwise well-placed for eateries including Raffaels Cafe, the food & ATD was superb @ this cafe.
Wouldn't recommend Quest as it's all about the sleeping comfort & that aspect was awful!
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Clean and comfortable. Staff helpful and friendly
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Comment from Hotel Management
25 Jul. 2018 by Wati.R
Dear Guest, Thank you for giving us a perfect rating. I am glad to hear that you enjoyed your stay with us & that the staff were very helpful & friendly. Looking forward to welcoming you back to the property in the near future. Regards,
The quest starff went out of their way to make our stay at the hotel as comfortable as possible. I can see no reason not to recommend the hotel to anyone.
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Comment from Hotel Management
24 May 2018 by Wati
Hi Terry, We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as your. We will be sure to let the staff know how they made an impact during your stay. We hope to see you at Quest Werribee in the near future.
About the Quest Werribee
Location 69 Synnot Street, Werribee, VIC 3030Property Features
Quest Werribee offers its guests a fitness centre, a BBQ, and concierge services. Event space at this apartment measures 646 square feet (60 square metres) and includes conference rooms. Public spaces have WiFi for a fee. The business-friendly Quest Werribee also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4-star Werribee apartment is smoke free.
- 1 building
- 50 guestrooms or units
- 3 levels
- 646 sq ft of conference space
- 60 sq. m of conference space
- Built in 2012
- Childcare (surcharge)
- Conference space
- Dry cleaning
- Self-service laundry
- Front desk (limited hours)
- Storage area for luggage
- Front desk safe
- Concierge
- BBQ grill(s)
- Newspapers in lobby (free)
- Lift
- No smoking on site
Internet
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Parking
Free self parking , Parking (limited spaces) , Free parking nearby
Transport
- Airport: Melbourne, VIC (MEL-Tullamarine) (43.9 km / 27.3 mi)
- Train station: Wyndham Vale Station (6.9 km / 4.3 mi)
- Metro station: Werribee Station (0.7 km / 0.4 mi)
- Parking: Free self parking
Room Amenities
Quest Werribee offers 50 forms of air-conditioned accommodation with iPod docking stations and DVD players. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Microwaves and coffee/tea makers are provided. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a limited basis and hairdryers can be requested.
- iPod dock
- LCD television
- Cable channels
- DVD player
- Microwave
- Hob
- Coffee maker
- Cribs (surcharge)
- Housekeeping (limited)
- Hairdryer available
- Laptop safe
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Air conditioning
- Unique decor
- Connecting rooms available
Nearby Activities
Recreational amenities at the apartment include a fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility.
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Check-in time ends at 10 PM
- Minimum check-in age is 18
Special check-in instructions:
The front desk is open daily from 7 AM until 10 PM
If you are planning to arrive after 10 PM, please contact the property at least 48 hours in advance using the information on the booking confirmation.
This hotel’s reception is open daily from 7 AM to 10 PM on weekdays, from 8 AM to 10 PM on Saturdays, and from 8 AM to 9 PM on Sundays. Guests planning to arrive outside of normal reception hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.
The front desk at this property is open daily from 7 AM - 10 PM
Guests arriving after 10 PM must contact the property at least 48 hours prior to arrival using the information on the booking confirmation.
Check-out
- Check-out by 10 AM
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are available for AUD 5.00 per night.
Pets
- No pets allowed, but service animals are welcome
Policies
This property accepts only credit cards or debit cards for onsite authorization at check-in. Cash bond is not accepted without prior approval from the property's management. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
- Only service animals are allowed
- Noise-free rooms not guaranteed
- No rollaway/extra beds available
- Parking height restrictions apply
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: AUD 250.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for in-room wireless Internet: AUD 20 per 24-hour period (rates may vary)
- Fee for in-room wired Internet: AUD 20 per 24-hour period (rates may vary)
- Fee for wireless Internet in public areas: AUD 20 per 24-hour period (rates may vary)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: AUD 5.00 per night
- On-site credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Quest Werribee Apartment
- Quest Werribee
You should know
- Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
