Quest Werribee places you in the heart of Melbourne, within a 10-minute walk of Werribee District Historical Society and Museum and 3.9 km (2.4 mi) from Werribee Park. Highlights at this aparthotel include in-room LCD TVs.
Each apartment is soundproofed and features an iPod dock, cable TV, and a DVD player. In-room dining is easy with amenities like a microwave, a stovetop, and room service. A coffee/tea maker, a safe, and an iron/ironing board are also available. Limited housekeeping is available.
This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has concierge services. Other amenities include laundry facilities, barbecue grills, and babysitting services. There's also the convenience of free self parking.
With a stay at this 4-star Werribee aparthotel, you'll be 5.1 km (3.2 mi) from Werribee Open Range Zoo.
Quest Werribee ratings based on 249 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Quest Werribee
Everyone (137)Couples (57)Business (2)Family (61)
5 out of 5
Spacious room. Great staff.
Posted by Karen on 14 May 2022
Was this review helpful to you?
Comment from Hotel Management
14 May 2022
by QW Team
Thank you so much.
5 out of 5
Where are the quest was very clean spacious apartment we enjoyed our couple of nights stay there when visiting the Werribee zoo and would stay here again
Posted by Tammy on 8 May 2022
Was this review helpful to you?
5 out of 5
Great apartment, exceptionally friendly and welcoming team at the desk.
Posted by Geoff on 26 Apr. 2022
Was this review helpful to you?
Comment from Hotel Management
28 Apr. 2022
by Callum - Ops
Dear Geoff,
Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience and that you found the apartment well-appointed and our team warm and friendly. I will be sure to pass on your wonderful comments to the team.
We look forward to welcoming you back to Quest Apartment Hotels soon.
Kind Regards,
Callum Dickson
Operations Manager
Quest Werribee
5 out of 5
Clean, and large apartment with everything you need
Posted by Noel on 26 Apr. 2022
Was this review helpful to you?
Comment from Hotel Management
28 Apr. 2022
by Callum - Ops
Dear Noel,
Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience and that you found the apartment well-appointed and cleanliness of a good standard. I will be sure to pass on your wonderful comments to the team.
We look forward to welcoming you back to Quest Apartment Hotels soon.
Kind Regards,
Callum Dickson
Operations Manager
Quest Werribee
5 out of 5
Spacious apartment, I would’ve liked a smart tv that I could stream my phone to watch my streaming services, the lounge is not very comfortable but the two tub chairs were nice to sit in for a while, great location, very clean and tastefully decorated.
Posted by JulieAnne on 12 Apr. 2022
Was this review helpful to you?
Comment from Hotel Management
1 May 2022
by Callum - Ops
Dear JulieAnne,
Thank you for choosing to stay at Quest Werribee.
We appreciate you taking the time to share your feedback.
I am pleased that you found the apartment cleanliness of a high standard and the location ideal for your needs.
However, I am sorry to hear you were dissatisfied with the in-room entertainment features and lounge furniture. We are currently in the initial planning phase of a soft refurbishment, which should address these issues in a satisfactory way.
At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve.
We hope to see you again at Quest Apartment Hotels soon.
Kind Regards
Callum Dickson
Operations Manager
Quest Werribee
1 out of 5
Didn’t like :
No blankets in room
No instructions re communication re any issues eg : if television not working
Netflix wasn’t available and this was not communicated.
Toaster kettle microwave not working due to power box issue. Not all room lights were working
Liked; location
Reception staff were very helpful and apologetic with issues communicated.
Posted by Sophia on 3 Apr. 2022
Was this review helpful to you?
Comment from Hotel Management
2 May 2022
by Callum - Ops
Dear Sophia,
Thank you for choosing to stay at Quest Werribee and taking the time to provide feedback about your experience.
At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect.
I have discussed your feedback with our team to ensure that such issues do not recur.
Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest.
Kind Regards
Callum Dickson
Operations Manager
Quest Werribee
5 out of 5
From check in to check out the staff were nothing less than friendly and attentive. I really enjoyed my 3 days at the Quest Werribee. I highly recommend staying there.
Posted by Ashlee on 2 Apr. 2022
Was this review helpful to you?
Comment from Hotel Management
27 Apr. 2022
by Callum - Ops
Dear Ashlee,
Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled you enjoyed the experience and found our staff warm and welcoming. I will be sure to pass on your wonderful comments to the team.
We look forward to welcoming you back to Quest Apartment Hotels soon.
Kind Regards,
Callum Dickson
Operations Manager
4 out of 5
Posted by Maree on 21 Feb. 2022
Was this review helpful to you?
4 out of 5
Posted by Isabelle on 19 Feb. 2022
Was this review helpful to you?
5 out of 5
Unfortunately our dishwasher wasnt working very well. It was on for around 5 minute and began to leak water.
But other than that the beds were very comfortable and we enjoyed our stay.
Posted by Katie on 14 Feb. 2022
Was this review helpful to you?
Comment from Hotel Management
23 Feb. 2022
by Quest Werribee Team
Dear Katie,
Thank you for taking the time to review your stay at Quest Werribee. I am very pleased to hear you had a pleasant stay with us.
I have discussed your feedback regarding dishwasher with our team to ensure that such issues do not recur.
Thank you again for your feedback. We look forward to welcoming you again, when you are travelling in the area.
Kind Regards
Quest Werribee offers its guests a fitness center, barbecue grills, and concierge services. Event space at this aparthotel measures 646 square feet (60 square meters) and includes conference space. WiFi is free in public spaces. The business-friendly Quest Werribee also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.
Train station: Wyndham Vale Station (6.8 km / 4.3 mi)
Metro station: Werribee Station (0.7 km / 0.4 mi)
Parking: Free self parking
Room Amenities
Quest Werribee offers 50 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually decorated. Guests can make use of the in-room microwaves and coffee/tea makers. 32-inch LCD televisions come with cable channels. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on a limited basis and hair dryers can be requested.
IPod dock
In-room dining
LCD television
Cable channels
DVD player
Microwave
Stove
Coffee maker
Kitchenware
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (limited)
Hair dryer available
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Unique decor
Connecting rooms available
Food & Drink
Room service is available.
Nearby Activities
Recreational amenities at the aparthotel include a fitness center.
Guests under 18 years old are not allowed in the fitness facility.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 7:00 AM - 10:00 PM
Saturday - Sunday: 8:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel’s reception is open daily from 7 AM to 10 PM on weekdays, from 8 AM to 10 PM on Saturdays, and from 8 AM to 9 PM on Sundays. Guests planning to arrive outside of normal reception hours must contact this property in advance to arrange check-in.
This property's front desk is open during the following times:
Monday - Friday: 7:00 AM - 10:00 PM
Saturday - Sunday: 8:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 35 per night.
Cribs (infant beds) are available for AUD 5.00 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Cash bond is not accepted without prior approval from the property's management.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Parking height restrictions apply
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
LGBTQIA friendly
Property uses a professional cleaning service
Property is cleaned with disinfectant
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 250.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability, amount varies)
Crib (infant bed) fee: AUD 5.00 per night
Rollaway bed fee: AUD 35 per night
Credit card charges are subject to a surcharge of 2.72 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quest Werribee Hotel Melbourne
Quest Werribee Melbourne
Quest Werribee Apartment
Quest Werribee
Quest Werribee Werribee
Quest Werribee Aparthotel
Quest Werribee Aparthotel Werribee
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
There was an error importing /Melbourne-Hotels-Quest-Werribee.h4789987-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Melbourne-Hotels-Quest-Werribee.h4789987-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Quest Werribee offers free cancellation on select room rates. Check out the cancellation policy for more info.
Quest Werribee uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. Sanitization practices of Safe Travels (WTTC - Global) are followed. A professional cleaning service is used.
Yep, Quest Werribee has a free self car park.
The closest beach to Quest Werribee is Altona Beach (15.4 km).
You bet! With amenities like babysitting services and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise Quest Werribee is a hit with families.
No, Quest Werribee does not offer an airport shuttle service.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
