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4.5 out of 5

" 2 bedroom apartment good size. lifts good, quick. what i did not like:- missing remote control, bathroom door faulty hard to open, no rubbish bins ... " More

By a verified traveller on Tue 13 Dec 2022

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Adina Apartment Hotel Melbourne. Within just a 15-minute stroll, you'll find Melbourne Central and SEA LIFE Melbourne. Highlights at this aparthotel include an indoor swimming pool, a sauna, and a conference center.

You can enjoy an LCD TV with digital channels, and each apartment features free WiFi, wired Internet, and a coffee/tea maker. A microwave and room service make in-room dining convenient. In-room massages, a safe, and a hair dryer are also available.

Enjoy the gym and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Marvel Stadium and Melbourne Convention and Exhibition Centre.

Studio Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$201* Per night/room 5 Feb. - 6 Feb.

Penthouse Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Penthouse One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Balcony Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Adina Apartment Hotel Melbourne ratings based on 932 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Adina Apartment Hotel Melbourne

Everyone (519) Couples (255) Business (8) Students (1) Family (131)
4 out of 5

Posted by on 13 Jan. 2023

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4 out of 5
2 bedroom apartment good size. lifts good, quick. what i did not like:- missing remote control, bathroom door faulty hard to open, no rubbish bins on the floor to empty into. The card keys were absolutely useless continually did not work in lifts or at pool, or doors. reception people great. housekeeping made some beds but not one? things missed with housekeeping

Posted by on 13 Dec. 2022

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5 out of 5
Very clean & staff very helpful

Posted by on 5 Dec. 2022

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5 out of 5
We enjoyed our stay at the hotel, we were there to see the Christmas lights and everything was walking distance from the hotel. The apartment was clean and has everything we needed. Only frustrating thing, we couldn’t check in at 3pm. We had to wait around 20 minutes. Would not put me off trying the hotel again though. The pool was great and the kids enjoyed having a quick dip on a hot day. Thanks for having us.

Posted by on 5 Dec. 2022

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5 out of 5
It was so quiet and the apartment was really spacious. Loved having 2 bathrooms! Will stay again

Posted by on 8 Oct. 2022

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Comment from Hotel Management

19 Oct. 2022 by Gyzel

Dear Sharon, Thank you for taking the time to leave us this review. I am glad to hear that you enjoyed the room and location. We do pride ourselves on providing an enjoyable stay to our guests. Thank you for providing us with your feedback, it will help us to ensure we can maintain and provide enjoyable stays going forward. We hope to welcome you again. Kind regards, Gyzel - Duty Manager

5 out of 5
Really clean, rooms spacious, nice bathroom, staff very available, helpful and efficient. However, water pressure in the shower on the 17th floor was awful.

Posted by on 3 Oct. 2022

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Comment from Hotel Management

4 Oct. 2022 by Gyzel

Dear Mandy, Thank you for taking the time to leave us this review. I am glad to hear that you enjoyed the room and location. Our sincere apologies with your experience. We do pride ourselves in providing an enjoyable stay with our guest. We will definitely address all the concerns you have mentioned above. Thanks you in providing us your feedback it will help us to ensure we can maintain and provide an enjoyable stay. Hope to welcome you again. Kind regards, Gyzel- Duty Manager

5 out of 5
The staff was so friendly and made our stay a breeze, will definitely be staying with Adina again!

Posted by on 19 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by Adina Melbourne Apartment Hotel Team

Thank you for your lovely feedback,It is amazing to hear that our team were a highlight of your stay. We hope to see you again soon on your next trip to melbourne. Thank you Adina Melbourne Apartment Hotel Team

4 out of 5
Close to trams , ideally located.

Posted by on 23 Aug. 2022

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Comment from Hotel Management

23 Aug. 2022 by Gyzel

Dear John, Thank you for taking the time to leave us this review. I am glad to hear that you enjoyed the room and location. We do pride ourselves in providing an enjoyable stay with our guest. Thanks you in providing us your feedback it will help us to ensure we can maintain and provide an enjoyable stay. Hope to welcome you again. Kind regards, Gyzel- Duty Manager

5 out of 5
A great location close to trams but away from the noise. One block from Bourke St Mall. The apartment was clean and well laid out. Great views from all rooms. The bathrooms and laundry were generous in size. Nice cafes nearby. Definitely will book again

Posted by on 28 Jul. 2022

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Comment from Hotel Management

29 Jul. 2022 by Gyzel

Dear Tom & Carol, Thank you for taking the time to leave us this review. I am glad to hear that you enjoyed the room, location and our service. We do pride ourselves in providing an enjoyable stay with our guest. Thanks you in providing us your feedback it will help us to ensure we can maintain and provide an enjoyable stay. Hope to welcome you again. Kind regards, Gyzel- Duty Manager

5 out of 5
Staff were friendly and very helpful . Good location .

Posted by on 27 Jul. 2022

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Comment from Hotel Management

28 Jul. 2022 by Gyzel

Dear Sarah, Thank you for taking the time to leave us this review. I am glad to hear that you enjoyed the room and location. We do pride ourselves in providing an enjoyable stay with our guest. Thanks you in providing us your feedback it will help us to ensure we can maintain and provide an enjoyable stay. Hope to welcome you again. Kind regards, Gyzel- Duty Manager

About the Adina Apartment Hotel Melbourne

Location 189 Queen Street, Melbourne, VIC 3000

Property Features

Adina Apartment Hotel Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. Event space at this aparthotel measures 5380 square feet (500 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Adina Apartment Hotel Melbourne. For a fee, parking is available. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 19 levels
  • 5380 sq ft of conference space
  • 500 sq m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (0.9 km / 0.5 mi)
  • Metro station: Flagstaff Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Adina Apartment Hotel Melbourne offers 155 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: AUD 9.95 per night (rates may vary)
  • Self parking fee: AUD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adina Apartment Hotel Melbourne
  • Adina Apartment Melbourne
  • Adina Melbourne
  • Medina Grand Melbourne Hotel Melbourne
  • Melbourne Medina Grand Hotel
  • Medina Grand Hotel Melbourne
  • Melbourne Medina Grand Hotel
  • Adina Melbourne Melbourne
  • Adina Apartment Hotel Melbourne Melbourne
  • Adina Apartment Hotel Melbourne Aparthotel
  • Adina Apartment Hotel Melbourne Aparthotel Melbourne

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.