4.5 out of 5

"Fantastic service Beautiful rooms Very clean and inviting " More

By a verified traveller on Mon 04 Dec 2017

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Adina Apartment Hotel Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Bourke Street Mall and Melbourne Central. Highlights at this family-friendly aparthotel include a restaurant, an indoor swimming pool, and a bar/lounge.

All 155 apartments feature LCD TVs with cable channels, and you can enjoy free WiFi, sitting areas, and wired Internet. Minibars provide refreshments, and in-room dining is easy with amenities like microwaves and room service. Additionally, in-room childcare, free weekday newspapers, and in-room massages are available.

The restaurant, Queen Street Rescue, serves Modern European cuisine and is open for breakfast, brunch, lunch, and dinner. Enjoy the fitness centre, sauna, and pool loungers. 5380 square feet (500 square metres) of event facilities include 5 meeting rooms and conference centres. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 4.5-star Melbourne Central Business District aparthotel, attractions include Queen Victoria Market and Melbourne Aquarium.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$122 per night

Premier One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Penthouse One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse 2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse Three Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Adina Apartment Hotel Melbourne ratings based on 795 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
1 out of 5

Not for you if you value customer service.

We have stayed a number of times at Adina in Queen St, Melbourne. The rooms are middle of the range available in Melbourne. There is a good restaurant on the ground floor that delivers room service of a very high quality in a timely manner. The hotel team are a pot-luck. Some are very helpful and focus on service and some do not. We have had a very poor experience today and were treated in a very disrespectful manner with no customer service and a rather large dose of ego at play. We will never stay at Adina again and would suggest if customer service is important to you, then give this hotel a miss. I sent an email expressing my disappointment several hours ago and sadly have had no response.

Posted by on 6 Dec 2017

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5 out of 5

Happy Camper

Fantastic service Beautiful rooms Very clean and inviting

Posted by , from cranbourne on 4 Dec 2017

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5 out of 5

Awesome Hotel

Great hotel very central to the centre of town, Vic Market and many great restaurants etc.

Posted by , from Christchurch on 2 Dec 2017

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4 out of 5

Anniversary night

Perfect place to stay for a night. Has everything you need and is conveniently located.

Posted by on 3 Nov 2017

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5 out of 5

Great Hotel, Excellent location

Great location a block from Bourke St Mall. Staff very friendly and helpful. Queen Street Rescue downstairs fabulous for meals and coffee.

Posted by , from Hobart on 1 Nov 2017

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5 out of 5

Very central in Melbourne

Pros: We could drop off our back earlier in the morning, they kindly printed some tickets for us and were always courteous.
Cons: There could be a second chair in the room.
Location: This was just around the corner from our conference in Bourke St. We had difficulty finding restaurants ON Saturday night and early Sunday morning.
This was an easy place to walk from to everywhere we wanted to be.

Posted by , from Hobart on 25 Oct 2017

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5 out of 5

Shopping Holiday

Pros: The space, the bathroom and the location.
Location: We found the Apartment very convenient to all shopping locations. A short stroll to the mall and main shops. Easy walk to the Markets.
The Apartment is in an excellent location for our purpose. We had plenty of space for us and our shopping. The staff were extremely helpful. Excellent rooms and big clean bathroom.

Posted by , from Perth W.A. on 22 Oct 2017

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5 out of 5

Great apartment, close to everything!

Great apartment, clean, comfortable, good layout. Perfect location close to everything. Would definitely stay again!

Posted by , from Culcairn NSW on 3 Oct 2017

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4 out of 5

Love the stay

Pros: Showers and upstairs rooms.
Cons: It was very hard to spot where the entrance was as it was not very well lit up.
Location: The location was great and nearby to the shopping centre.
The showers were amazing and the facilities were in excellent condition. The beds were a little hard and maybe there needed to be a rug on the floor in the living room as the floors were very cold. Other than that I really enjoyed my stay and will definately be back.

Posted by on 10 Sep 2017

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Comment from Hotel Management

17 Sep 2017 by dom

Dear Anonymous, Thank you for posting your feedback. We are delighted you enjoyed your stay and look forward to welcoming you again. Regards, Reception.

5 out of 5

Modern Hotel right in the heart or the cbd.

We loved our short stay at this hotel. We walked to China town, Burke street mall, queen Victoria markets and were able to catch the free trams from the end of the block to docklands and the casino precinct. We used the free shuttle service with skybus and it was fast and easy to find. The restaurant at the hotel was great and reasonably priced. The hotel itself was clean, modern and well presented in every way.

Posted by , from Ballina, NSW on 7 Sep 2017

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Comment from Hotel Management

17 Sep 2017 by dom

Dear Riki, Thank you for taking the time to post a review of your stay. We are pleased you enjoyed your time with us, and look forward to welcoming you again soon. Regards, Reception.

About the Adina Apartment Hotel Melbourne

Location 189 Queen Street, Melbourne, VIC 3000

Property Features

Adina Apartment Hotel Melbourne offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this aparthotel measures 5380 square feet (500 square metres) and includes conference centres. A rooftop terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Adina Apartment Hotel Melbourne. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 19 levels
  • 5 conference rooms
  • 5380 sq ft of conference space
  • 500 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.3 km / 14.5 mi)
  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Metro station: Flinders Street Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Adina Apartment Hotel Melbourne offers 155 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium Cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in July 2017.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Microwave
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Queen Street Rescue – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Rock climbing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

WiFi Policy: Up to 100mbs data is complimentary per 24 hours, per room; up to 4 devices can connect. Additional data is available for the remainder of the 24 hour period (surcharge).

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD12.50 per person (approximately)
  • Fee for in-room wired Internet: AUD 9.95 per night (rates may vary)
  • Self-parking fee: AUD25 per day (in/out privileges)
  • Late check-out fee: AUD70
  • Rollaway bed fee: AUD50.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adina Apartment Hotel Melbourne
  • Adina Apartment Hotel
  • Adina Apartment Melbourne
  • Medina Grand Melbourne Hotel Melbourne
  • Medina Grand Hotel Melbourne
  • Melbourne Medina Grand Hotel

You should know

  • Adina Apartment Hotel Melbourne offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.