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4.0 out of 5

"View was great. Friendly staff. Convenient city location. " More

By a verified traveller on Fri 11 Oct 2019

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Hotel Description

Southbank Apartments - Eureka Tower places you in the center of Melbourne, within just a 15-minute stroll of SEA LIFE Melbourne and Crown Casino and Entertainment Complex. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy a TV with satellite channels, and each apartment features a living room, a dining area, and a coffee/tea maker. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A hair dryer, an iron/ironing board, and a wardrobe or closet are also available. Weekly housekeeping is available.

This smoke-free apartment building has free WiFi in public areas and an elevator. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Melbourne Central Business District property include Melbourne Central and Rod Laver Arena.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Southbank Apartments - Eureka Tower ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Southbank Apartments - Eureka Tower

Everyone (12) Couples (3) Family (6)
4 out of 5
View was great. Friendly staff. Convenient city location.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

18 Nov. 2019 by Robin

Hello, Thank you very much for your amazing feedback. Please come to stay with us again :) Kind Regards, The Southbank Apartments Team

4 out of 5
Amazing location and apartment features! Eugenia greeted us on arrival and was friendly, welcoming and informative. Apartment was clean, spacious and comfortable. Location was central to experience Melbourne. Highly recommended 👍

Posted by on 16 Jul. 2019

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4 out of 5

Posted by on 22 Mar. 2019

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3 out of 5

Posted by on 21 Mar. 2019

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3 out of 5
The apartments where very nice, happy with them, but the customer service was disgusting, the girl wasn't very helpful, just kepted saying, if you don't do this we will cancel your rooms, she told me this 4 times plus and even sent me a email saying this. In stead of trying to sort the problem, she was rude and aragumentive. Needs more training or the sack. The man was very helpful.

Posted by on 6 Feb. 2019

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5 out of 5
We had a 50th floor apartment with amazing views of the Yarra and the city. The apartment was well maintained, clean and very comfortable. It is in the perfect location for enjoying everything Melbourne has to offer.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by Reservations

Thank you for you fantastic review. We do hope to see you again in the future.

5 out of 5
Property was exactly what we hoped it would be, modern, stylish and well appointed without being over the top. Great location and very secure.

Posted by on 3 Feb. 2019

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5 out of 5

Posted by on 3 Feb. 2019

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4 out of 5

Posted by on 7 Jan. 2019

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4 out of 5
Fantastic location. Easy walking distance to restaurants, shops, NVG art gallery, etc. Very clean and comfortable. Easy to communicate with staff, who were very friendly.

Posted by on 6 Jan. 2019

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About the Southbank Apartments - Eureka Tower

Location 7 Riverside Quay, Southbank, VIC 3006

Property Features

Southbank Apartments - Eureka Tower offers its guests an elevator. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne apartment is smoke free.

  • 10 guestrooms or units
  • Built in 2006
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Southbank Apartments - Eureka Tower offers 10 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate living rooms. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Guests can surf the web using the complimentary wireless Internet access. Premium satellite television is provided. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Minibar
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive on Saturday-Sunday must contact this property 72 hours prior to arrival.

The additional mandatory fee covers check-in fees on weekends.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Host will greet you
  • Property does not follow sanitisation practices of any association
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee: AUD 50 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30.00 per night
  • Rollaway bed fee: AUD 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Southbank Apartments Eureka Tower
  • Southbank Eureka Tower
  • Southbank Apartments Eureka Tower
  • Southbank Apartments - Eureka Tower Apartment
  • Southbank Apartments - Eureka Tower Southbank
  • Southbank Apartments - Eureka Tower Apartment Southbank

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.