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Novotel Surfers Paradise

A modern interior with a central bar, seating area, and a spiral staircase.

A swimming pool with lounge chairs and umbrellas, surrounded by high-rise buildings.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Free Wi-Fi
Air-conditioning
Gym

includes taxes & fees

20 July - 21 July

Explore the area

Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217

Place, Cavill Avenue
‪2 min walk‬
Place, Surfers Paradise Beach
‪3 min walk‬
Place, Chevron Renaissance
‪5 min walk‬
Airport, Gold Coast, QLD (OOL-Coolangatta)
‪31 min drive‬

Room options

A modern hotel room with a large bed, a chair, a desk, and a view of a building through a large window.

Deluxe Room, Multiple Beds (Family)

Very good

City view
30 sq m
1 bedroom
Sleeps 4
1 King Bed and 2 Single Beds
Free Wi-Fi

A modern hotel room with a large bed, a nightstand, a lamp, and a view of the city through large windows.

Deluxe Room, 1 King Bed

Very good

City view
30 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

Very good

City view
30 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Superior Room, 2 Double Beds

Very good

Mountain view
30 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

A modern hotel room with a large bed, a seating area, a TV, and a view of the city.

Deluxe Room, 1 King Bed

Wonderful

Mountain view
30 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Room, 2 Double Beds

Very good

City view
30 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Executive Room, 1 King Bed, Ocean View

Excellent

City view
35 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Deluxe Room, 1 King Bed, Ocean View

Excellent

Partial ocean view
30 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Deluxe Room, 2 Double Beds, Ocean View

Very good

Partial ocean view
30 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

A hotel room with a large bed, a desk with a chair, a small table, and a view of the sea through a balcony.

Executive Room, 1 King Bed, Ocean View

Excellent

Partial ocean view
35 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the ocean through floor-to-ceiling windows.

Superior Room, 1 King Bed, Ocean View

Excellent

Partial ocean view
30 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Superior Room, 2 Double Beds, Ocean View

Excellent

Partial ocean view
30 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Family Room, Multiple Beds (Family)

Very good

City view
43 sq m
1 bedroom
Sleeps 4
1 King Bed and 2 Single Beds
Free Wi-Fi

A hotel room with a large bed, bedside tables, a wardrobe, and a mirror.

Superior Room, 1 King Bed

Very good

Mountain view
30 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Superior Room, 1 King Bed

Good

Mountain view
30 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Penthouse, 4 Bedrooms

Ocean view
Sleeps 8
2 Double Beds
Free Wi-Fi

About the area

Gold Coast

Novotel Surfers Paradise places you in the centre of Gold Coast,connected to a shopping centre and within a short 5-minute stroll of popular places like Cavill Avenue and Surfers Paradise Beach. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The café, BLVD Cafe & Bar, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court, Hot tub and pool loungers. 6749 square feet (627 square metres) of event facilities include 6 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4.5-property class Surfers Paradise hotel include Gold Coast Convention and Exhibition Centre and The Star Gold Coast.

What's nearby

Cavill Avenue - 2 min walk - 0.2 km
Slingshot - 2 min walk - 0.2 km
Surfers Paradise Beach - 3 min walk - 0.3 km
Chevron Renaissance - 5 min walk - 0.5 km
SkyPoint Observation Deck - 5 min walk - 0.5 km

Getting around

Cypress Avenue Station - 9 min walk
Varsity Lakes Station - 26 min drive
Gold Coast, QLD (OOL-Coolangatta) - 40 min drive

Restaurants

‪Surfers Paradise Beer Garden - ‬2 min walk
‪The Island Rooftop - ‬2 min walk
‪Gong Cha Surfers Paradise - ‬2 min walk
‪Milky Lane Surfers Paradise - ‬2 min walk
‪Korean Kitchen - ‬3 min walk

About this property

Novotel Surfers Paradise

As a guest of Novotel Surfers Paradise, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6749 square feet (627 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Novotel Surfers Paradise. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

408 guestrooms or units

36 levels

6749 sq ft of conference space

627 sq. m of conference space

Deli

Poolside lounge chairs

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Outdoor picnic space

Computer for guest use

Bellhop

Lift

No smoking on site

Bar or lounge

Coffee shop

Bar by the pool

Dining venue

Novotel Surfers Paradise offers 408 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 49-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Pool
Free Wi-Fi
Restaurant
Air-conditioning

includes taxes & fees

28 June - 29 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Secured, covered parking on site (AUD 27 per day)
Limited on-site self parking
Wheelchair-accessible parking and van parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 30 to 42 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

BLVD Cafe & Bar

Things to do

Gym
Heated pool
Hot tub
Outdoor pool
Outdoor tennis court
Shopping centre

Family friendly

In-room cot
Laundry facilities
Mini-fridge
Outdoor pool
Pool gate
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

6 meeting rooms
6,749 square feet of conference space
Computer station

Outdoors

Garden
Picnic area
Pool loungers
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible shuttle
Handrails in stairways
Lever door handles
Lift (200 centimetre wide door)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (120 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

36 floors
Annual offsets purchased for at least 10% of carbon footprint
Banquet hall
Comprehensive food waste policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Some profits reinvested in community and sustainability
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

49-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle
Limited room service
Mini-fridge

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches used
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 20 2026 to June 25 2026 (dates subject to change):

Hot tub
Swimming pool

The following facilities are closed seasonally each year. They will be closed from 13 July to 17 September:

Hot tub
Swimming pool

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
Covered self-parking fee: AUD 27 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Some water is reused through a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor

Grand Chancellor Surfers Paradise

Novotel Surfers Paradise Hotel

Surfers Paradise Grand Chancellor

Hotel Grand Chancellor Surfers Paradise Gold Coast

Novotel Surfers Paradise Hotel

Novotel Surfers Paradise Surfers Paradise

Novotel Surfers Paradise Hotel Surfers Paradise

Frequently asked questions

What is the cancellation policy at Novotel Surfers Paradise?

Novotel Surfers Paradise offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Surfers Paradise?

As of 24 June 2026, prices found for a 1-night stay for 2 adults at Novotel Surfers Paradise on 20 July 2026 start from AU$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Surfers Paradise?

Yep, Novotel Surfers Paradise has a secured covered self car park with in/out privileges for AUD 27 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Novotel Surfers Paradise?

Yep, Novotel Surfers Paradise is a short 3-minute walk from Surfers Paradise Beach. Fun beach activities include body boarding.

Does Novotel Surfers Paradise have a pool?

Novotel Surfers Paradise has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The swimming pool will be unavailable from April 20 2026 to June 25 2026 (dates subject to change).

What luxury perks are available at Novotel Surfers Paradise?

Novotel Surfers Paradise features a heated pool, an outdoor pool and 1 hot tub.

What makes Novotel Surfers Paradise a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Novotel Surfers Paradise.

Is Novotel Surfers Paradise family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel Surfers Paradise is a hit with families.

Does Novotel Surfers Paradise serve breakfast?

Yeah, our guests can't get enough of the cooked-to-order brekkie here! Served weekdays from 6:30 AM to 10:00 AM and on weekends between 6:30 AM and 11:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Novotel Surfers Paradise?

No, Novotel Surfers Paradise does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Surfers Paradise?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Novotel Surfers Paradise?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Surfers Paradise?

No, only service animals are allowed.

Novotel Surfers Paradise Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Great place to stay , excellent breakfast

Room was very clean, location is awesome and service staff were very helpful

Stayed 3 nights in Jan 2026

Novotel Surfers Paradise

Photo gallery for Novotel Surfers Paradise

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Room, Multiple Beds (Family)

Deluxe Room, Multiple Beds (Family)

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

View all photos for Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

View all photos for Family Room, Multiple Beds (Family)

Family Room, Multiple Beds (Family)

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Penthouse, 4 Bedrooms

Penthouse, 4 Bedrooms

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About the area

Gold Coast

What's nearby

Getting around

Restaurants

About this property

Novotel Surfers Paradise

Similar properties

Mantra Legends Hotel

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know