The restaurant, The Fireplace, serves international cuisine and is open for dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the 5 outdoor tennis courts, gym, and kids' club. Business travelers can take advantage of meeting rooms, a conference center, and a 24-hour business center. Other amenities include free WiFi in public areas, a spa tub, and a seasonal outdoor swimming pool. Full breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of free self parking.
Within a 15-minute drive of this 5-star Hope Island hotel, attractions include Warner Bros. Movie World and Dreamworld.
13 Aug. 2023 by Shannon Donovan
Dear Alison,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary. I was delighted to read you enjoyed your stay with us and appreciated the service and attention extended by the team.Thank you again for your feedback, it is greatly appreciated. We shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive
13 Aug. 2023 by Shannon Donovan
Dear Gregory,Thank you for taking the time to give us your feedback following your recent stay. It was disappointing to read your stay did not meet your expectations, please be assured your comments and observations have been noted and will be raised at our regular guest feedback meetings for review and action.Thank you again for your feedback, it is greatly appreciated. I certainly hope we may have the opportunity of welcoming you back to the hotel in the future. Kind Regards,Shannon DonovanBusiness Support Executive
10 Jul. 2023 by Shannon Donovan
Dear Scott,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary. I was delighted to read you enjoyed your stay with us and appreciated the service and attention extended by the team.Thank you again for your feedback, it is greatly appreciated. We shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive
3 Jul. 2023 by Shannon Donovan
Dear John,We greatly appreciate you taking the time to share your feedback regarding your recent stay.We want to offer our sincerest apologies for the disappointing experience you had at Cove Café. We understand how unpleasant and frustrating it must have been to encounter such issues during your stay.Please be assured that we will share your feedback with our Department Manager's for immediate review and follow up. We value your feedback tremendously, and we truly hope for the opportunity to welcome you back to InterContinental Sanctuary Cove Resort in the future, allowing us the chance to make up for the shortcomings you experienced.Kind Regards,Shannon DonovanBusiness Support Executive
30 May 2023 by Shannon Donovan
Dear ron,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary. We shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive
29 May 2023 by Shannon Donovan
Dear Debra,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated.
29 Mar. 2023 by Shannon Donovan
Dear Natalie, Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.We shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive
15 Feb. 2023 by Shannon Donovan
Dear David,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary. I was delighted to read you enjoyed your stay with us and appreciated the service and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive
15 Feb. 2023 by Shannon Donovan
Dear Fred,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary. I was delighted to read you enjoyed your stay with us and appreciated the service and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive
13 Feb. 2023 by Shannon Donovan
Dear Jarrod,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary. I was delighted to read you enjoyed your stay with us and appreciated the service and attention extended by the team.Thank you again for your feedback, it is greatly appreciated. We shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive
InterContinental Sanctuary Cove Resort, an IHG Hotel offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. A seasonal outdoor pool, a spa tub, and a terrace are also featured at the luxury InterContinental Sanctuary Cove Resort, an IHG Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 5-star Gold Coast hotel.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Valet parking (surcharge) , Free parking nearby
InterContinental Sanctuary Cove Resort, an IHG Hotel offers 251 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10 AM.
The Fireplace - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Cove Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.