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InterContinental Sanctuary Cove Resort, an IHG Hotel

5.0 star property
Beachfront Gold Coast hotel in Hope Island with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for InterContinental Sanctuary Cove Resort, an IHG Hotel

Building design
View from room
Minibar, in-room safe, desk, laptop workspace
Classic Room, 1 King Bed, Business Lounge Access, Marina View | Property amenity
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Manor Circle, Hope Island, QLD, 4212
  • Sanctuary Cove Marina
    6 min walk
  • Sanctuary Cove Golf and Country Club
    18 min walk
  • Warner Bros. Movie World
    10 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    47 min drive

Room options

View all photos for Classic Room, 2 Double Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Bathrobes
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Federation)

Room, 1 King Bed (Federation)

Room, 1 King Bed (Federation)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 178 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Manor)

Room, 1 King Bed (Manor) | Living area

Room, 1 King Bed (Manor)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 232 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Marina View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Marina View (Homestead)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 67 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Business Lounge Access, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Business Lounge Access, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Bathrobes
Hairdryer
  • 40 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Bathrobes
Hairdryer
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Bathrobes
Hairdryer
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Queenslander)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Bathrobes
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Business Lounge Access (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Business Lounge Access (Queenslander)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 66 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Lagoon View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Bathrobes
Hairdryer
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Garden View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Garden View (Homestead)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 67 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Lagoon View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Bathrobes
Hairdryer
  • 39 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Bathrobes
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Bathrobes
Hairdryer
  • 39 sq m
  • Water view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Business Lounge Access, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Business Lounge Access, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Bathrobes
Hairdryer
  • 40 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

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About the area

Gold Coast

A luxury stay in Gold Coast awaits you at InterContinental Sanctuary Cove Resort, an IHG Hotel. You'll be 9.9 km (6.2 mi) from Warner Bros. Movie World and 10.1 km (6.3 mi) from Dreamworld. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a marina. .The restaurant, The Fireplace, serves international cuisine and is open for dinner. Lagoon Beach Club is the hotel's own cocktail bar. Spend the day at the beach and enjoy the 2 outdoor tennis courts, gym and kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a hot tub and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 5-property class Hope Island hotel include Australian Outback Spectacular and Wet'n'Wild Gold Coast.

What's nearby

  • Sanctuary Cove Marina - 6 min walk
  • Sanctuary Cove Golf and Country Club - 18 min walk
  • Warner Bros. Movie World - 10 min drive
  • Dreamworld - 11 min drive
  • Wet'n'Wild Gold Coast - 11 min drive

Getting around

  • Helensvale Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 47 min drive

Restaurants

  • ‪George's Paragon Seafood Restaurant - ‬9 min walk
  • ‪Boardwalk Tavern - ‬3 min drive
  • ‪Coomera Waters Tavern - ‬17 min drive
  • ‪Chim Thai Cove - ‬7 min walk
  • ‪House of Siam Thai Restaurant - ‬3 min drive

About this property

InterContinental Sanctuary Cove Resort, an IHG Hotel

Beachfront Gold Coast hotel in Hope Island with 2 restaurants
InterContinental Sanctuary Cove Resort, an IHG Hotel offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A hot tub, a terrace, and an arcade/games room are also featured at the luxury InterContinental Sanctuary Cove Resort, an IHG Hotel. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 251 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1988
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
InterContinental Sanctuary Cove Resort, an IHG Hotel offers 251 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Malay, Russian, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free 24-hour offsite parking within 200 metres
  • Valet parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 50 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cove Cafe
  • Lagoon Beach Club
  • The Fireplace

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Free cot
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 50 for adults and from AUD 28 for children
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

Frequently asked questions

What is the cancellation policy at InterContinental Sanctuary Cove Resort, an IHG Hotel?

InterContinental Sanctuary Cove Resort, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Sanctuary Cove Resort, an IHG Hotel?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at InterContinental Sanctuary Cove Resort, an IHG Hotel on 30 Oct 2024 start from AU$346.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Sanctuary Cove Resort, an IHG Hotel?

Yep, InterContinental Sanctuary Cove Resort, an IHG Hotel has valet parking with in/out privileges for AUD 40.00 per day.

Are there any beaches close to InterContinental Sanctuary Cove Resort, an IHG Hotel?

The closest beach to InterContinental Sanctuary Cove Resort, an IHG Hotel is Surfers Paradise Beach (17.5 km).

Does InterContinental Sanctuary Cove Resort, an IHG Hotel have a pool?

InterContinental Sanctuary Cove Resort, an IHG Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at InterContinental Sanctuary Cove Resort, an IHG Hotel?

InterContinental Sanctuary Cove Resort, an IHG Hotel features 2 outdoor pools, a health club and 1 hot tub.

What makes InterContinental Sanctuary Cove Resort, an IHG Hotel a romantic place to stay?

1 hot tub and garden-view dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Sanctuary Cove Resort, an IHG Hotel.

Is InterContinental Sanctuary Cove Resort, an IHG Hotel family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that InterContinental Sanctuary Cove Resort, an IHG Hotel is a hit with families.

Does InterContinental Sanctuary Cove Resort, an IHG Hotel serve breakfast?

You bet, full breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Sanctuary Cove Resort, an IHG Hotel?

No, InterContinental Sanctuary Cove Resort, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Sanctuary Cove Resort, an IHG Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Sanctuary Cove Resort, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at InterContinental Sanctuary Cove Resort, an IHG Hotel?

No, only service animals are allowed.

Is there a golf course on site at InterContinental Sanctuary Cove Resort, an IHG Hotel?

There is a golf course next to InterContinental Sanctuary Cove Resort, an IHG Hotel.

InterContinental Sanctuary Cove Resort, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 999 reviews" "
Rating 8 - Good. 254 out of 999 reviews" "
Rating 6 - Okay. 80 out of 999 reviews" "
Rating 4 - Poor. 36 out of 999 reviews" "
Rating 2 - Terrible. 15 out of 999 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Travelled with partner
Disliked: Staff & service
Starting to look a bit run down. The service was poor as it seems like they are happy to get you there and don’t really care about anything else besides the payment for the room. Got sick of waiting for them to get back to you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a beautiful layout with lovely landscaping, pools and relaxing walks.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service and clean beautiful rooms. 10/10
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have not stayed here for a long time absolutely fantastic totally recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service. the property is in beautiful surrounds, beautifully maintained, comfortable and a great location for our needs. The staff were super helpful when we needed to find accomodation at the last minute. They were very sympathetic to our needs, attentive yet not intrusive. A beautiful surprise!
Stayed 2 nights in Jul 2024

10/10 Excellent

eun hye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

joseph

Enjoying. The stay ,friendly staffs ,good views and many more
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

CYRIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms helpful staff Walking up down ramp to car park is a problem for elderly particularly late at nlght
Stayed 6 nights in Jul 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome to stay at
Stayed 1 night in Jul 2024

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, our whole experience was fantastic
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Hanley

Stayed 5 nights in Jun 2024

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was getting old and tired and in need of a make over. Transport to the golf club was limited.
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic in every aspect, great staff, quiet and peaceful
Stayed 3 nights in Jun 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Terry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort style property. Very relaxing and loved the kangaroos wandering around. Stayed here multiple times and will stay again. The Hope Island / Sanctuary Cove area is very nice with lots of restaurants and shopping as well as close to the theme parks
Stayed 2 nights in Jun 2024

10/10 Excellent

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These Scots loved it all
We booked the Intercontinental as a last minute decision to stop on the way back to Brisbane. It was just for the one night to recover from Lennoxhead. It was this or the Imperial but I'm delighted I chose correctly. This time? Wow! Just wow! From the minute we arrived until we left we had absolutely superb service - from everyone. The better half had knackered her ankle so we asked if we could get a lift to the rooms. Couldn't be simpler and in fact we used that particular service to go into the village and then to leave. Wife decided she had to have some wedges so off to the outside bar I went. I asked if they could be sent to the upstairs bar inside but being a deefie... thought they said that was ok. Fifteen minutes later I had a feeling I'd misunderstood. The wonderful Veronica checked it out and said it was an unusual request but they all decided that they'd bring the wedges up. Up they came in their own boxes with the sauce in another one. Brilliant they were too. The room itself (Phoenix room 333 overlooking the lagoon) was tops with two nice big double beds, proper coffee machine, comfy chairs and a good sized tellie. Wallabies welcomed us when we went for a walk and a couple of them had joeys hiding underneath. Breakfast had a decent selection with only one complaint. All the food was lukewarm; good though and the barramundi was hot and excellent. But for heavens sake turn up the water heat. Check out The Sebel Coolangatta to see how it should be done.
Stayed 1 night in Jun 2024

4/10 Poor

Sarah, Singapore

Disliked: Property conditions & facilities
The hotel feels tired. Rooms were very expensive because of the boat show and I should have paid a regular room rate and stayed down at the Gold Coast in a newly renovated place. There was no forewarning at all that there would be a very loud party on the hotel lawn near our room until 10pm. I know 10pm isn’t extremely late but as an early riser I would have appreciated the information and I wouldn’t have booked the non-refundable room. The room is basic. You’re paying for the location.
Stayed 1 night in May 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!
Just the most beautiful resort! Everything was clean and stunning. Our room had everything we needed! The dining options on site were exceptional and our kids had the best time with the pools and mini golf. The service was outstanding and we everything was taken care of for us! We are already looking to come back!
Stayed 2 nights in May 2024

10/10 Excellent

Katherine

Stayed 4 nights in May 2024

10/10 Excellent

Phill

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, although breakfast menu is the same every day would be good with a bit of variety especially since we booked breakfast for four days
Stayed 4 nights in Mar 2024