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4.5 out of 5

"I felt that we were the only people there, quite & peaceful. " More

By a verified traveller on Fri 03 Aug 2018

Hotel Description

A luxury stay in Hope Island awaits you at InterContinental Sanctuary Cove Resort. You'll be within a 10-minute walk of Sanctuary Cove Marina and 2.3 km (1.5 mi) from Marina Shopping Village. Highlights at this family-friendly resort include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

Plasma TVs with cable channels are featured in all 243 rooms, and you can enjoy free WiFi, free wired Internet, and balconies. Fridges, microwaves, and round-the-clock room service make in-room dining convenient, and minibars provide refreshments. Nice touches include bathrobes and free toiletries. Coffee/tea makers, in-room childcare, and free newspapers are also available.

A day of pampering at Champions can include massages, body wraps, and facials along with aromatherapy and hydrotherapy. The restaurant, The Fireplace, serves international cuisine and is open for dinner. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Enjoy the 5 outdoor tennis courts, marina and health club plus access to bike rentals. Business travelers can take advantage of a conference centre and a 24-hour business centre. Other amenities include free WiFi in public areas, a spa tub, and a seasonal outdoor swimming pool. Full breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Within a 20-minute drive of this 5-star Sanctuary Cove resort, attractions include Warner Bros. Movie World and Dreamworld.

Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$168 per night

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds, Marina View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

InterContinental Sanctuary Cove Resort ratings based on 550 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Sanctuary Cove Resort

Everyone (264) Couples (207) Business (1) Family (76)
5 out of 5

Posted by on 19 Apr. 2019

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5 out of 5
Wonderful facilities. Beach lagoon, pools, spas, kangaroos, shopping

Posted by on 13 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Reservations

Thanks for staying with us. We work hard to make our guests happy and we constantly look for ways to improve on our service and standards and we truly appreciate your feedback.

5 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Reservations

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
The layout of the hotel is unique. I was somewhat surprised to see the rooms exactly as they were when I helped open this hotel more than 30 years ago. I am glad to hear a revamp is underway as this hotel deserves this. We missed the advertised turndown service but had a lovely stay at the hotel. We travelled with a special needs person and staff went out of their way to help with his needs. A big thank you for that ! We will be back.

Posted by on 2 Apr. 2019

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Comment from Hotel Management

3 Apr. 2019 by Reservations

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5

Posted by on 2 Apr. 2019

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Comment from Hotel Management

3 Apr. 2019 by Reservations

Thanks for staying with us.

3 out of 5
Took us 20 mins to find our room in the dark after giving up on waiting for someone to escort us to our room. Very noisy with kids running around and yelling out to each other until well after midnight

Posted by on 31 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Reservations

Thanks for staying with us and we do apologise for the experience that you had. I had pass on your feedback to our Department heads and we thank you for your feedback as we work hard to make our guests happy and we constantly look for ways to improve on our service and standards.

5 out of 5

Posted by on 24 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Reservations

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5

Posted by on 24 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Reservations

Thanks for staying with us.

5 out of 5

Posted by on 17 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Reservations

Thanks for staying with us.

5 out of 5
Perfect stay could not fault it very relaxing the pool was amazing and George’s Paradise the good so fresh

Posted by on 16 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by Reservations

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

About the InterContinental Sanctuary Cove Resort

Location Manor Circle, Hope Island, QLD 4212

Property Features

As a guest of InterContinental Sanctuary Cove Resort, you'll find a full-service spa, a marina, and 2 the outdoor swimming pools. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A seasonal outdoor pool, a health club, and a hot tub are also featured at the luxury InterContinental Sanctuary Cove Resort. You'll have access to the outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 5-star Hope Island resort.

  • 243 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1988
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (52.4 km / 32.5 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

InterContinental Sanctuary Cove Resort offers 243 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Plasma televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a bath, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Hope Island resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

The Fireplace – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner.Reservations are required. Open daily.

Cove Cafe – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 39 per person (approximately)
  • Valet parking fee: AUD 15.00 per day (in/out privileges)
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Sanctuary Cove Resort Hope Island
  • InterContinental Sanctuary Cove Resort
  • InterContinental Sanctuary Cove Hope Island
  • InterContinental Sanctuary Cove
  • Hyatt Regency Sanctuary Cove Hotel Gold Coast
  • Hyatt Regency Gold Coast
  • InterContinental ctuary Cove

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.