"The staff and facilities are great but the hotel is looking tired. Our room a marina view ground floor smelt and was damp. " More
The restaurant, The Fireplace, serves international cuisine and is open for dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the 5 outdoor tennis courts, gym, and kids' club. Business travelers can take advantage of meeting rooms, a conference center, and a 24-hour business center. Other amenities include free WiFi in public areas, a spa tub, and a seasonal outdoor swimming pool. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.
Attractions within a 30-minute drive of this Hope Island hotel include Warner Bros. Movie World and Cavill Avenue.
27 Feb. 2024 by Shannon Donovan
Dear Richard,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.We look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive
29 Jan. 2024 by Shannon Donovan
Dear James, Thank you for sharing your feedback following your recent stay.It was disappointing to hear about your arrival experience, please accept our sincere apologies.We hope to have the opportunity to welcome you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive
29 Jan. 2024 by Shannon Donovan
Dear Tony,Thank you for providing your feedback following your recent. We were delighted to hear that you enjoyed our Lagoon Beach and we look forward to welcoming you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive
29 Jan. 2024 by Shannon Donovan
Dear Steven,Thank you for sharing your feedback with us. Please accept our apologies for the inconvenience caused during your stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive
3 Jan. 2024 by Shannon Donovan
Dear Alan,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive
22 Jan. 2024 by Shannon Donovan
Dear Sarah,Thank you for providing your feedback following your recent stay. We look forward to welcoming you back again soon. Kind Regards,Shannon DonovanBusiness Support Executive
11 Dec. 2023 by Shannon Donovan
Dear Juanita,Thank you for providing your feedback following your recent stay. We were delighted to hear that you enjoyed your stay and our Staff were helpful and polite.We look forward to welcoming you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive
30 Nov. 2023 by Shannon Donovan
Dear Peter,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.We look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive
20 Nov. 2023 by Shannon Donovan
Dear Stuart,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.We look forward to welcoming you back in the future.Kind Regards,Shannon DonovanBusiness Support Executive
30 Oct. 2023 by Shannon Donovan
Dear Lee,Thank you for taking the time to provide your feedback following your recent stay at InterContinental Sanctuary Cove Resort.We look forward to welcoming you again in the future. Kind Regards,Shannon DonovanBusiness Support Executive
InterContinental Sanctuary Cove Resort, an IHG Hotel offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. A seasonal outdoor pool, a spa tub, and a terrace are also featured at the luxury InterContinental Sanctuary Cove Resort, an IHG Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this Gold Coast hotel.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Valet parking (surcharge) , Free parking nearby
InterContinental Sanctuary Cove Resort, an IHG Hotel offers 251 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
The Fireplace - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Cove Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.