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4.7 out of 5

"friendly staff great place to stay. plenty things for kids to do. also plenty of bbq area well equiped " More

By a verified traveller on Sun 05 Jul 2020

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Hotel Description

A family-friendly stay in Gold Coast awaits you at BIG4 Gold Coast Holiday Park. Within a 30-minute stroll, you'll find Warner Bros. Movie World and Wet'n'Wild Gold Coast. Highlights at this campground include a free water park, a restaurant, and an outdoor swimming pool.

All 100 accommodations feature free WiFi and flat-screen TVs.

At the campground's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the spa tub, kids' swimming pool, waterslide, and free pool cabanas. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Helensvale campground include Dreamworld and WhiteWater World.

Queen Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$114* Per night/room 2 Aug. - 3 Aug.

3 Bedroom Retreat

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Family Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Cabin, 2 Bedrooms, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Cosy Cabin

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Family Bungalow, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

BIG4 Gold Coast Holiday Park ratings based on 383 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BIG4 Gold Coast Holiday Park

Everyone (103) Couples (75) Family (201)
5 out of 5
friendly staff great place to stay. plenty things for kids to do. also plenty of bbq area well equiped

Posted by on 5 Jul. 2020

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Comment from Hotel Management

7 Jul. 2020 by Sales

Thank you for your feedback. We're happy to hear you and your family had a great stay.

4 out of 5
It was good. Lots of people but not too noisy. Surprisingly comfortable

Posted by on 28 Jun. 2020

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Comment from Hotel Management

28 Jun. 2020 by Res Supervisor

Thanks for your review. We are glad you enjoyed your stay with us and hope to see you again soon. Warm Regards Kelli Godfrey Reservations Supervisor

5 out of 5
The kids had so much to do. They absolutly loved the water slides. We didnt need to go anywhere as everything was there. Fantastic

Posted by , from Crestmead on 21 Jun. 2020

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Comment from Hotel Management

21 Jun. 2020 by Sales Manager

Thank you for your feedback. We're so happy to hear the family had such a great time.

5 out of 5
Great for families. Very clean and well organised. We will be back!

Posted by on 9 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Res Supervisor

Thanks for your review, we are glad you enjoyed your stay and look forward to welcoming you back soon.

5 out of 5
The waterpark, jumping pillow and pool and slide facilities are amazing

Posted by on 14 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Res Supervisor

Thanks for your review. We are glad you enjoyed our facilities, they definitely are amazing.

3 out of 5
The food at the Cafe was excellent. The main pool was fun for the kids, but were disappointed that the big fun park was closed. The hubby had called and asked whether it would be open and was told it would be. Also, there was a mix up with our room. We had too change rooms last minute. Still an enjoyable night away for the kids.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Res Supervisor

Thanks for your review. We are happy you enjoyed your stay. The waterpark is opening on 7th February, we hope to see you back again soon. Warm Regards Kelli Reservations Supervisor

4 out of 5

Posted by on 10 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by Res Supervisor

Thanks for your review. We are glad you enjoyed your stay.

5 out of 5
Great pool area and cafe. Kids enjoyed activities at kids club

Posted by on 7 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Res Supervisor

Thanks for your feedback. Glad the kids enjoyed our kids club.

4 out of 5
I like the fact that there was cafe on site that was open breakfast to dinner which made it very easy. Cabin had 2 air conditioners.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Res Supervisor

Thanks for your review. The pool and cafe area are fantastic we are glad you enjoyed your stay with us.

5 out of 5
Pool was good. Room was to small for a family of 6

Posted by on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Res Supervisor

Thanks for your review. We are glad you enjoyed the pool it’s a great facility.

About the BIG4 Gold Coast Holiday Park

Location 66-86 Siganto Drive, Helensvale, QLD 4212

Property Features

BIG4 Gold Coast Holiday Park offers its guests a complimentary water park, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this campground measures 1076 square feet (100 square meters) and includes a conference center. A children's pool, a spa tub, and a terrace are also featured at the family-friendly BIG4 Gold Coast Holiday Park. Self parking is free. Smoking is allowed in designated areas at this 4-star Gold Coast campground.

  • 100 guestrooms or units
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Coolangatta Airport (OOL) (43.8 km / 27.2 mi)
  • Train station: Helensvale Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Gold Coast Holiday Park offers 100 accommodations. Flat-screen televisions come with digital channels. Bathrooms include showers. This Gold Coast campground provides complimentary wireless Internet access.

  • Flat-screen television
  • Digital channels
  • Shower
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

BIG4 Gold Coast Holiday Park has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 6 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 6 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 for adults, AUD 10 and AUD 25 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 0.805 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gold Coast Holiday Park
  • Gold Coast Holiday Park Helensvale
  • Gold Coast Holiday Park House Helensvale
  • Holiday Park Gold Coast
  • Gold Coast Holiday Park & Motel Helensvale
  • Gold Coast Holiday Park Campground Helensvale
  • Gold Coast Holiday Park Campground
  • Gold Coast Holiday Park Campsite Helensvale
  • Gold Coast Park Helensvale
  • BIG4 Gold Coast Holiday Park Campsite Helensvale
  • BIG4 Gold Coast Holiday Park Helensvale
  • Campsite BIG4 Gold Coast Holiday Park Helensvale
  • Helensvale BIG4 Gold Coast Holiday Park Campsite
  • BIG4 Gold Coast Holiday Park Campsite
  • Campsite BIG4 Gold Coast Holiday Park
  • Gold Coast Holiday Park
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  • Big4 Gold Coast Helensvale
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  • BIG4 Gold Coast Holiday Park Helensvale
  • BIG4 Gold Coast Holiday Park Campsite Helensvale

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.