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4.6 out of 5

"The kids absolutely loved the water park, the cafe was great with alcohol allowed to be consumed in the pool area. Clean park, close to facilities " More

By a verified traveller on Sun 24 Oct 2021

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Hotel Description

A family-friendly stay in Gold Coast awaits you at BIG4 Gold Coast Holiday Park. Within a 30-minute stroll, you'll find Warner Bros. Movie World and Wet'n'Wild Gold Coast. Highlights at this holiday park include 2 restaurants, a free water park, and an outdoor swimming pool.

All 100 accommodations feature free WiFi and flat-screen TVs.

At the holiday park's own lounge bar, you can stop for a drink. Enjoy the spa tub and kids' swimming pool as well as access to scooter/moped rentals. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as an off-leash area. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3.5-star Helensvale holiday park include Dreamworld and WhiteWater World.

Queen Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$158* Per night/room 16 Nov. - 17 Nov.

3 Bedroom Retreat

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Family Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Cabin, 2 Bedrooms, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Cosy Cabin

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Family Bungalow, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

BIG4 Gold Coast Holiday Park ratings based on 403 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BIG4 Gold Coast Holiday Park

Everyone (108) Couples (71) Family (211)
4 out of 5
The kids absolutely loved the water park, the cafe was great with alcohol allowed to be consumed in the pool area. Clean park, close to facilities

Posted by on 24 Oct. 2021

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4 out of 5
Wish we could stay longer

Posted by on 30 Sep. 2021

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Comment from Hotel Management

1 Oct. 2021 by GCHP

We wish you did! See you next time!

5 out of 5
Loved the Big4, kids loved the pool and water park. Room service was fantastic

Posted by on 25 Sep. 2021

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Comment from Hotel Management

28 Sep. 2021 by GCHP Reservations

Hi Audrey, Thank you for the great feedback! Great to hear the kids had a great time splashing around. You can never go wrong with Nibbles Café Room Service! Warm regards,

5 out of 5
So much to do in the place just water park closed too early for school holidays

Posted by on 20 Sep. 2021

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Comment from Hotel Management

22 Sep. 2021 by GCHP

Hi Mary, thank you for your feedback. I will pass this onto management we appreciate your comment. - GCHP

5 out of 5
Was all-round excellent…

Posted by on 10 Sep. 2021

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Comment from Hotel Management

28 Sep. 2021 by GCHP Reservations

Hi Phillip, Thank you for the wonderful feedback. We are very happy you enjoyed your stay. Warm regards,

5 out of 5

Posted by on 9 Sep. 2021

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Comment from Hotel Management

28 Sep. 2021 by GCHP Reservations

Thank you for the great rating!

5 out of 5
What I didn't like was not being able to order breakfast for myself as I had to spend a certain amount.... Which basically meant I needed to order 2 breakfasts to be eligible... Being a sole traveler I wasn't up to that!

Posted by on 27 Jul. 2021

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Comment from Hotel Management

28 Jul. 2021 by Marketing

Thank you for your great review, and bringing to light an area we can look to improve. As it stands, the minimum is there to ensure we can offer the service effectively, a delivery fee of $5 can be added for sales under $20. We will look into making this more obvious, or see what we can do to better suit the sole traveller.

5 out of 5
The staff were friendly and polite.

Posted by on 11 Jul. 2021

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5 out of 5
Excellent all round, highly recommend

Posted by on 3 Jul. 2021

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Comment from Hotel Management

6 Jul. 2021 by GCHP

Thank you for the wonderful feedback!

5 out of 5
We were very surprised with how quiet the rooms were given how close they are to the main road. Unfortunately the bathroom smelt of stagnant water but otherwise the motel room was very clean.

Posted by on 23 Jun. 2021

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Comment from Hotel Management

6 Jul. 2021 by GCHP

Thank you for the wonderful feedback! All comments will be taken on board. We hope to welcome you back here soon.

About the BIG4 Gold Coast Holiday Park

Location 66-86 Siganto Drive, Helensvale, QLD 4212

Property Features

BIG4 Gold Coast Holiday Park offers its guests a complimentary water park, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this holiday park measures 1076 square feet (100 square meters) and includes a conference center. A children's pool, a terrace, and tour/ticket assistance are also featured at the family-friendly BIG4 Gold Coast Holiday Park. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Gold Coast holiday park.

  • 100 guestrooms or units
  • 2 dining venues
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Helensvale Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Gold Coast Holiday Park offers 100 accommodations. Flat-screen televisions come with digital channels. Bathrooms include showers. This Gold Coast holiday park provides complimentary wireless Internet access.

  • Flat-screen television
  • Digital channels
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

BIG4 Gold Coast Holiday Park has 2 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 6 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 6 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 10 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 25.00 for adults, AUD 10.00 and AUD 25.00 for children (approximately)
  • Crib (infant bed) fee: AUD 10 per day
  • Rollaway bed fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 0.805 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gold Coast Holiday Park
  • Gold Coast Holiday Park Helensvale
  • Gold Coast Holiday Park House Helensvale
  • Holiday Park Gold Coast
  • Gold Coast Holiday Park & Motel Helensvale
  • Gold Coast Holiday Park Campground Helensvale
  • Gold Coast Holiday Park Campground
  • Gold Coast Holiday Park Campsite Helensvale
  • Gold Coast Park Helensvale
  • BIG4 Gold Coast Holiday Park Campsite Helensvale
  • BIG4 Gold Coast Holiday Park Helensvale
  • Campsite BIG4 Gold Coast Holiday Park Helensvale
  • Helensvale BIG4 Gold Coast Holiday Park Campsite
  • BIG4 Gold Coast Holiday Park Campsite
  • Campsite BIG4 Gold Coast Holiday Park
  • Gold Coast Holiday Park
  • Big4 Gold Coast Holiday Park
  • Big4 Gold Coast
  • BIG4 Gold Coast Holiday Park Helensvale
  • BIG4 Gold Coast Holiday Park Holiday Park
  • BIG4 Gold Coast Holiday Park Holiday Park Helensvale

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.