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4.6 out of 5

"Good accommodation options for anyone looking for a close stay to all of the Gold Coast theme parks. " More

By a verified traveller on Tue 05 Jan 2021

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Hotel Description

A family-friendly stay in Gold Coast awaits you at BIG4 Gold Coast Holiday Park. Within a 30-minute stroll, you'll find Warner Bros. Movie World and Wet'n'Wild Gold Coast. Highlights at this holiday park include 2 restaurants, a free water park, and an outdoor swimming pool.

All 100 accommodations feature free WiFi and flat-screen TVs.

At the holiday park's own bar/lounge, you can stop for a drink. Enjoy the spa tub and kids' swimming pool as well as access to scooter/moped rentals. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3.5-star Helensvale holiday park include Dreamworld and WhiteWater World.

Queen Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$136* Per night/room 8 Feb. - 9 Feb.

3 Bedroom Retreat

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Family Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Cabin, 2 Bedrooms, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Cosy Cabin

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Family Bungalow, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

BIG4 Gold Coast Holiday Park ratings based on 401 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BIG4 Gold Coast Holiday Park

Everyone (107) Couples (79) Family (208)
5 out of 5
Good accommodation options for anyone looking for a close stay to all of the Gold Coast theme parks.

Posted by on 5 Jan. 2021

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Comment from Hotel Management

7 Jan. 2021 by Kelsey

Thank you for your review. Warm Regards, Kelsey Reservation Supervisor

5 out of 5

Posted by on 28 Dec. 2020

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Comment from Hotel Management

4 Jan. 2021 by Kelsey

Thank you for your review. We are glad you enjoyed your stay. Warm Regards, Kelsey Reservations Supervisor

5 out of 5
Excellent park for families with kids. We stayed in the Motel, the noise of the motorway was a constant hum during the day and at night. Good location for the theme parks.

Posted by on 23 Dec. 2020

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Comment from Hotel Management

24 Dec. 2020 by Kelsey

We are glad you enjoyed your stay, thank you for your feedback. Warm Regards, Kelsey Reservations Supervisor

4 out of 5
The kids enjoyed the water park and pool area. Kids club was good too

Posted by , from Caloundra Qld Australia on 13 Dec. 2020

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Comment from Hotel Management

15 Dec. 2020 by Kelsey

Thank you for your feedback, we are glad you enjoyed your stay. Warm Regards, Kelsey Reservations Supervisor

1 out of 5
Terrible, avoid at all costs, there is a NRMA resort less than 10kms away, a way better option

Posted by , from Brisbane on 22 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Kelsey

Thank you, Wal, for your review. I have looked in to your correspondence with us and can see that the day before arrival you emailed us directly asking to Cancel, to which we directed you back to Expedia, the booking agent you booked through as they hold your funds. I do not know the conversation you had with Expedia once we rightly directed you to your booking agent, when booking through an Online Travel Agent, various levels of flexibility can be selected when booking and cancellation policies are very clearly shown with the advertised price. When traveling we strongly advise you to book directly with the accommodation provider so there is no third party and opting for flexible travel dates can be beneficial. I hope this helps when next booking a trip, as the outcome would be prevalent throughout the travel industry, including the mentioned property. Thank you and all the best in the future. Warm Regards Kelsey Reservations Supervisor

4 out of 5
1. Water Park was great for the kids. 2. The food cafe' served was great 3. Great Customer Service both cafe' and reception staff 4. Convenient ordering of food at the poolside/water park What was disappointing:- 1. Signs and directions to cabin locations along the road not clear enough 2. Kids activity schedule not included in envelope when checking in - when my family checked in, we were checked in by staff outside reception hence I wasn't aware of kids activities. 3. Spare linen/floor mat/ hand towel not included in cabins 4. Names of Doctors clinic, Pharmacy, Grocery shops etc. should be on the Map pamphlet. Overall our stay was great, thank you.

Posted by , from Brisbane on 11 Oct. 2020

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Comment from Hotel Management

14 Oct. 2020 by Kelsey

Thank you Sal for your review, it is great to see all in all you had a great stay. Your feedback is fantastic and will be passed on to management to ensure they are followed up on and delivered. Warmest regards Kelsey Reservations Supervisor

4 out of 5
The theme park for the children was excellent the meals at the park we are very reasonably priced

Posted by , from Toowoomba on 6 Oct. 2020

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Comment from Hotel Management

7 Oct. 2020 by Kelsey

Thank you for your feedback. We are glad you enjoyed your stay with us. Warm Regards, Kelsey Reservations Supervisor

3 out of 5
Accommodation very clean and comfortable Downside it is just too crowded. Too many cabins , caravans etc. pool is way too small for amount of people and cafe too small to accommodate people want meals. Always a long queue

Posted by , from Burpengary on 2 Oct. 2020

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Comment from Hotel Management

4 Oct. 2020 by Kelsey

Thank you for staying with us, we appreciate your feedback. Warm Regards, Kelsey Reservations Supervisor

3 out of 5

Posted by on 1 Oct. 2020

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Comment from Hotel Management

2 Oct. 2020 by Kelsey

Thank you for your review. Warm Regards, Kelsey Reservation Supervisor.

5 out of 5
Property is great. Parking conveniently located near room. Room could use table/chair to eat or table located outside room to eat (picnic setting).

Posted by , from Maroochydore on 25 Sep. 2020

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Comment from Hotel Management

28 Sep. 2020 by Kelsey

Thank you for staying with us, We appreciate your feedback. Warm Regards, Kelsey Reservations Supervisor

About the BIG4 Gold Coast Holiday Park

Location 66-86 Siganto Drive, Helensvale, QLD 4212

Property Features

BIG4 Gold Coast Holiday Park offers its guests a complimentary water park, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this holiday park measures 1076 square feet (100 square meters) and includes a conference center. A children's pool, a terrace, and tour/ticket assistance are also featured at the family-friendly BIG4 Gold Coast Holiday Park. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Gold Coast holiday park.

  • 100 guestrooms or units
  • 2 dining venues
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Coolangatta Airport (OOL) (41.1 km / 25.5 mi)
  • Train station: Helensvale Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Gold Coast Holiday Park offers 100 accommodations. Flat-screen televisions come with digital channels. Bathrooms include showers. This Gold Coast holiday park provides complimentary wireless Internet access.

  • Flat-screen television
  • Digital channels
  • Shower
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

BIG4 Gold Coast Holiday Park has 2 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 6 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 6 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 10 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 25.00 for adults, AUD 10.00 and AUD 25.00 for children (approximately)
  • Crib (infant bed) fee: AUD 10 per day
  • Rollaway bed fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 0.805 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gold Coast Holiday Park
  • Gold Coast Holiday Park Helensvale
  • Gold Coast Holiday Park House Helensvale
  • Holiday Park Gold Coast
  • Gold Coast Holiday Park & Motel Helensvale
  • Gold Coast Holiday Park Campground Helensvale
  • Gold Coast Holiday Park Campground
  • Gold Coast Holiday Park Campsite Helensvale
  • Gold Coast Park Helensvale
  • BIG4 Gold Coast Holiday Park Campsite Helensvale
  • BIG4 Gold Coast Holiday Park Helensvale
  • Campsite BIG4 Gold Coast Holiday Park Helensvale
  • Helensvale BIG4 Gold Coast Holiday Park Campsite
  • BIG4 Gold Coast Holiday Park Campsite
  • Campsite BIG4 Gold Coast Holiday Park
  • Gold Coast Holiday Park
  • Big4 Gold Coast Holiday Park
  • Big4 Gold Coast
  • BIG4 Gold Coast Holiday Park Helensvale
  • BIG4 Gold Coast Holiday Park Holiday Park
  • BIG4 Gold Coast Holiday Park Holiday Park Helensvale

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.