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4.6 out of 5

"Very noisy. Our motel room was on an 8 lane highway. No extractor fan in the bathroom and the heater only worked if all the lights were on. Not conven ... " More

By a verified traveller on Mon 27 Jun 2022

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Hotel Description

A family-friendly stay in Gold Coast awaits you at BIG4 Gold Coast Holiday Park. Within a 30-minute stroll, you'll find Warner Bros. Movie World and Wet'n'Wild Gold Coast. Highlights at this holiday park include a free water park, a restaurant, and an outdoor swimming pool.

All 100 accommodations feature free WiFi and flat-screen TVs. Housekeeping is available once per stay.

At the holiday park's own lounge bar, you can stop for a drink. Enjoy the kids' club, spa tub, kids' swimming pool, and free pool cabanas. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities such as an off-leash area. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 3.5-star Helensvale holiday park include Dreamworld and WhiteWater World.

Queen Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$144* Per night/room 3 Aug. - 4 Aug.

3 Bedroom Retreat

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Family Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Cabin, 2 Bedrooms, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Cosy Cabin

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Family Bungalow, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

BIG4 Gold Coast Holiday Park ratings based on 414 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BIG4 Gold Coast Holiday Park

Everyone (110) Couples (74) Family (214)
3 out of 5
Very noisy. Our motel room was on an 8 lane highway. No extractor fan in the bathroom and the heater only worked if all the lights were on. Not convenient when it became freezing at 5am

Posted by on 27 Jun. 2022

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5 out of 5
Great service, friendly and welcoming staff willing to help with a smile!

Posted by on 22 May 2022

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Comment from Hotel Management

14 Jun. 2022 by GCHP Reservations

Thank you for your Review. We hope to welcome you back soon. Regards GCHP

5 out of 5
Friendliest staff I have ever had

Posted by on 21 May 2022

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Comment from Hotel Management

28 Jun. 2022 by Reservations

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Good

Posted by on 17 May 2022

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Comment from Hotel Management

28 Jun. 2022 by Reservations

Thanks for staying with us.

5 out of 5
Had the most amazing time - so much to do for the kids & parents. The staff were very friendly and approachable. Will definitely be back.

Posted by on 6 Apr. 2022

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Comment from Hotel Management

11 Apr. 2022 by GCHP Reservations

Hi Carly, We are very happy to hear your have a wonderful time and look forward to welcoming you back soon. Best regards GCHP

5 out of 5
Staff were very welcoming and polite. Was a very nice holiday place

Posted by on 27 Mar. 2022

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Comment from Hotel Management

11 Apr. 2022 by GCHP Reservations

Thank you for your feedback, We hope to welcome your back again soon. Regards GCHP

3 out of 5
On arrival to our room there was an extremely bad smell, we couldn’t open the window or door as the smell was so bad. Smelt like off milk mix with vomit. No happy that we didn’t have our car space for most of our stay to to guests having visitors using the parking that guests pay for. Visitors should be parking out the front. When my partner went to reception we just got to they will deal with it later and just park somewhere else. Not easy to do when you have a toddler under two.

Posted by on 12 Mar. 2022

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Comment from Hotel Management

25 Mar. 2022 by GCHP Reservations

Hi Hannah, We are sorry to hear about this experience, and I can assure you this is not at all the norm for our housekeeping team. We thank you for your feedback and have thoroughly investigated the issue.

4 out of 5
Great location. It was close to the theme parks which was great for the kids. The cabin would’ve been better if it had better cooking facilities like an oven. I’m not a fan of the microwave convection oven. A dishwasher would’ve also been handy. The main bedroom would be nicer with a TV (looks like there’s an outlet on the wall but no TV). Netflix/YouTube to the main TV in the lounge for the kids would’ve been better. The kids room in the cabin was too hot, split system air conditioner would work well as there was room for it above the wardrobe & would’ve made sleeping much more pleasant!

Posted by on 19 Jan. 2022

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Comment from Hotel Management

17 Feb. 2022 by GCHP Reservations

Thank you for the great feedback Meridie! All your comments will be taken on board.

5 out of 5
Great place for families.

Posted by on 13 Dec. 2021

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Comment from Hotel Management

15 Dec. 2021 by GCHP

Thank you for the amazing rating Akemi!

4 out of 5
Friendly service.

Posted by on 28 Nov. 2021

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Comment from Hotel Management

1 Dec. 2021 by GCHP

Awesome to hear Brett, thanks for the great rating!

About the BIG4 Gold Coast Holiday Park

Location 66-86 Siganto Drive, Helensvale, QLD 4212

Property Features

BIG4 Gold Coast Holiday Park offers its guests a complimentary water park, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this holiday park measures 1076 square feet (100 square meters) and includes a conference center. A children's pool, a terrace, and tour/ticket assistance are also featured at the family-friendly BIG4 Gold Coast Holiday Park. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Gold Coast holiday park.

  • 100 guestrooms or units
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Kid's club (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Helensvale Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Gold Coast Holiday Park offers 100 accommodations with air conditioning. Flat-screen televisions come with digital channels. Bathrooms include showers. This Gold Coast holiday park provides complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Flat-screen television
  • Digital channels
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Air conditioning

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

BIG4 Gold Coast Holiday Park has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 6 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 6 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 25.00 for adults, AUD 10.00 and AUD 25.00 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 0.805 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gold Coast Holiday Park
  • Gold Coast Holiday Park Helensvale
  • Gold Coast Holiday Park House Helensvale
  • Holiday Park Gold Coast
  • Gold Coast Holiday Park & Motel Helensvale
  • Gold Coast Holiday Park Campground Helensvale
  • Gold Coast Holiday Park Campground
  • Gold Coast Holiday Park Campsite Helensvale
  • Gold Coast Park Helensvale
  • BIG4 Gold Coast Holiday Park Campsite Helensvale
  • BIG4 Gold Coast Holiday Park Helensvale
  • Campsite BIG4 Gold Coast Holiday Park Helensvale
  • Helensvale BIG4 Gold Coast Holiday Park Campsite
  • BIG4 Gold Coast Holiday Park Campsite
  • Campsite BIG4 Gold Coast Holiday Park
  • Gold Coast Holiday Park
  • Big4 Gold Coast Holiday Park
  • Big4 Gold Coast
  • BIG4 Gold Coast Holiday Park Helensvale
  • BIG4 Gold Coast Holiday Park Holiday Park
  • BIG4 Gold Coast Holiday Park Holiday Park Helensvale

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.