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4.6 out of 5

"Location is perfect, close to theme parks, shops and beaches. Rooms are very clean, great facilities for kids. Main pool could be bigger, but overal ... " More

By a verified traveller on Thu 17 Nov 2022

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Hotel Description

A family-friendly stay in Gold Coast awaits you at BIG4 Gold Coast Holiday Park. Within a 5-minute stroll you'll find Game Over GC and Warner Bros. Movie World within a 20-minute walk. Highlights at this holiday park include a free water park, a restaurant, and an outdoor swimming pool.

All 100 accommodations feature free WiFi and flat-screen TVs. Housekeeping is available once per stay.

At the holiday park's own lounge bar, you can stop for a drink. Enjoy the kids' club, spa tub, kids' swimming pool, and free pool cabanas. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as an off-leash area. There's also the convenience of free self parking.

With a stay at this 3.5-star Helensvale holiday park, you'll be 2 km (1.2 mi) from Wet'n'Wild Gold Coast and 4.5 km (2.8 mi) from WhiteWater World.

3 Bedroom Retreat

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Family Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Cabin, 2 Bedrooms, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Cosy Cabin

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Bungalow, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Terrace

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

BIG4 Gold Coast Holiday Park ratings based on 425 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BIG4 Gold Coast Holiday Park

Everyone (112) Couples (75) Family (216)
5 out of 5
Location is perfect, close to theme parks, shops and beaches. Rooms are very clean, great facilities for kids. Main pool could be bigger, but overall we had an excellent time.

Posted by on 17 Nov. 2022

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Comment from Hotel Management

18 Nov. 2022 by Reservations

Thank you for sharing your feedback Nicholette. We hope to see you again soon. Regards Big4 Gold coast Holiday Park

5 out of 5
Great place for family. Swimming pool is amazing Staff are friendly, helpful and approachable.

Posted by on 9 Nov. 2022

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Comment from Hotel Management

10 Nov. 2022 by Reservations

Thank you for sharing your feedback Tony :)We hope to see you again soon. Regards Big4 Gold coast Holiday Park

5 out of 5
Was so clean and staff very friendly. Facilities were amazing

Posted by on 4 Nov. 2022

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Comment from Hotel Management

7 Nov. 2022 by Reservations

Thank you for your feedback, We hope to see you again soon.

2 out of 5
Location was great everything was close by room cleaned daily but souvenirs that i bought were stolen from my room only ppl that had access were staff reported it nothing was done about it

Posted by on 18 Oct. 2022

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Comment from Hotel Management

2 Nov. 2022 by Big4 Gold Coast Holiday Park

Thank you for your feedback, as discussed this was fully investigated, were sorry we could not deliver your required outcome

4 out of 5
The facilities were lovely and the pool and slide area was great. Food at the cafe beautiful. Disappointing there was no play area besides pool and slides for those cooler days. I would expect for a big 4 and the amount $ you pay per night there would be a play area besides the pool and slides, this is a big 4 predominantly for families and kids, this should be a priority to invest in and would complete the park facilities. The cosy cabin i expected to have a lounge and oven area, this was not the case, utilising the dble bed to watch tv with kids, the kitchenette came with stove top and microwave only, no bbq on verandah or oven facilities to cook with, had to use the shared facilities. I feel the price charges for the facilities is too expensive for what was provided, bonus was having Movie World and Wet & Wild close by.

Posted by on 18 Sep. 2022

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Comment from Hotel Management

20 Sep. 2022 by Big4 Gold Coast Holiday Park

Hi Brooke,We appreciate you taking the time to leave us a review. Your comments have been sent to management for their knowledge on park improvements.We are working on expanding out play facilities.Kind RegardsGCHP

5 out of 5
Nice family friendly park. Heaps for children and families to do.

Posted by on 5 Sep. 2022

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Comment from Hotel Management

20 Sep. 2022 by Big4 Gold Coast Holiday Park

Thank you for your review Pam

5 out of 5
Exceeded expectations! It was great for the kids with plenty to do on site and the cafe was great. Definitely going back again 👍

Posted by on 20 Aug. 2022

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Comment from Hotel Management

22 Aug. 2022 by Big4 Gold Coast Holiday Park

Hi Daniel,Thank you for your review. Glad to hear you enjoyed your stay. Look forward to welcoming you back soon.RegardsGCHP

4 out of 5
We stayed in the motel not a cabin It was ok for 2nights , I would recommend not to stay in the motel it’s loud with the highway and you can hear people come and go loudly apart from that the staff the cafe and the giant pillow plus water slides are all amazing we will try next time the pedal carts very conveniently located aswell fuel stations and across from movie world Our first visit to a Big4 and we will be back We do highly recommend

Posted by on 9 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by GCHP Reservations

Good Morning Candice, Thank you for your review. We are very glad to her you will be returning to our park. We have a range of cabin options, so are sure to find one that is suitable. Have a great day. Regards GCHP

4 out of 5
The friendly staff

Posted by on 7 Aug. 2022

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Comment from Hotel Management

9 Aug. 2022 by Gold Coast Holiday Park

Thank you for your review Michelle

4 out of 5
All good.

Posted by on 19 Jul. 2022

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Comment from Hotel Management

26 Jul. 2022 by GCHP Reservations

Good Afternoon Justin, Thank you for your review. It’s great to see people leaving with smiles on faces and magical memories to take away. Look forward to welcoming you back soon. Warmest Regards, BIG4 Gold Coast Holiday Park

About the BIG4 Gold Coast Holiday Park

Location 66-86 Siganto Drive, Helensvale, QLD 4212

Property Features

BIG4 Gold Coast Holiday Park offers its guests a complimentary water park, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this holiday park measures 1076 square feet (100 square meters) and includes a conference center. A children's pool, a terrace, and tour/ticket assistance are also featured at the family-friendly BIG4 Gold Coast Holiday Park. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Gold Coast holiday park.

  • 100 guestrooms or units
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Kid's club (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Train station: Helensvale Station (4.6 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

BIG4 Gold Coast Holiday Park offers 100 accommodations with air conditioning. Flat-screen televisions come with digital channels. Bathrooms include showers. This Gold Coast holiday park provides complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Flat-screen television
  • Digital channels
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

BIG4 Gold Coast Holiday Park has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 6 PM. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 6 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guests must register online prior to arrival

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 25.00 for adults, AUD 10.00 and AUD 25.00 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 0.805 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gold Coast Holiday Park
  • Gold Coast Holiday Park Helensvale
  • Gold Coast Holiday Park House Helensvale
  • Holiday Park Gold Coast
  • Gold Coast Holiday Park & Motel Helensvale
  • Gold Coast Holiday Park Campground Helensvale
  • Gold Coast Holiday Park Campground
  • Gold Coast Holiday Park Campsite Helensvale
  • Gold Coast Park Helensvale
  • BIG4 Gold Coast Holiday Park Campsite Helensvale
  • BIG4 Gold Coast Holiday Park Helensvale
  • Campsite BIG4 Gold Coast Holiday Park Helensvale
  • Helensvale BIG4 Gold Coast Holiday Park Campsite
  • BIG4 Gold Coast Holiday Park Campsite
  • Campsite BIG4 Gold Coast Holiday Park
  • Gold Coast Holiday Park
  • Big4 Gold Coast Holiday Park
  • Big4 Gold Coast
  • BIG4 Gold Coast Holiday Park Helensvale
  • BIG4 Gold Coast Holiday Park Holiday Park
  • BIG4 Gold Coast Holiday Park Holiday Park Helensvale

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.