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4.4 out of 5

"The ability to take the lift downstairs to the club. " More

By a verified traveller on Wed 11 Mar 2020

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Hotel Description

At Mantra at Sharks you'll be 2.8 km (1.7 mi) from Harbour Town and 3.7 km (2.3 mi) from Broadwater Parklands. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 120 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Additionally, hair dryers, phones, and free toiletries are available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a 24-hour front desk. Additionally, you'll find a coffee shop/café and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:00 AM.

Attractions within a 15-minute drive of this 4-star Southport hotel include Wet'n'Wild Gold Coast and Warner Bros. Movie World.

Queen Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100* Per night/room 15 Jun. - 16 Jun.

King Room (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Suite Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Compact Queen (Unserviced)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mantra at Sharks ratings based on 180 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mantra at Sharks

Everyone (128) Couples (28) Family (29)
5 out of 5
The ability to take the lift downstairs to the club.

Posted by , from Pormpuraaw QLD on 11 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by The Management Team

Hi David, Thank you for the great review. We value your feedback as this helps us do better next time. Our lifts do take you close, please press LG in the guests lifts and follow the ramp to the club next door. It would be great to see you again soon. Warm regards, The Management Team

4 out of 5

Posted by on 7 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by The Management Team

Thank you for your review. We would love to know how we could do better next time. Kind regards, The Management Team

5 out of 5
Comfortable and convenient Staff pleasant and helpful Easy parking

Posted by , from Alstonville on 4 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by The Management Team

Hi Arthur, Thank you for taking the time to review our hotel! Great to see we reached 5 stars and we're so glad to hear our staff were worth a mention. You are more than welcome back here, should you visit the Gold Coast. Warm regards, The Management Team

5 out of 5
Big thanks to Iris the golf buggy driver who assisted us as my wife was on crutches . She went well above and beyond

Posted by on 24 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by The Management Team

Hi Mick, Wow what a great review! I am very thankful Iris made your stay excellent. Your kind words have been passed on to our Sharks Management Team to be recognised. We hope your wife recovers well and we would love to see you back here again soon. Kind Regards The Management Team

3 out of 5
There was long black hair on the floor when I arrived in the room and bits of mould in the shower. In my opinion, for a 2 year old hotel that is just sloppy cleaning. Other than that, I tried to amend my booking last minute because my mum was in hospital having a large operation and they were difficult to deal with. I will not stay there again unless I have no other choice because I have a family member in hospital for a serious operation and it is the closest hotel to the hospital.

Posted by , from S E Queensland on 7 Feb. 2020

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5 out of 5
Great value for money in a modern and clean environment.

Posted by on 5 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by The Management Team

Dear Guest, Thanks for taking the time to review our hotel! Its great to hear you found our rooms clean and modern. We look forward to helping you with your next stay. Kind Regards The Management Team

4 out of 5

Posted by on 22 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Management

Thank you for your 4/5 rating Kind regards The Management Team

5 out of 5
I really liked the location. It was very handy to everything.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Management

Thank you for your review and feedback. We are pleased to hear you enjoyed our location. We hope to welcome you back soon. Kind regards The Management Team

5 out of 5
Staff and accommodation were very good. Staff were helpful. The property was clean

Posted by on 20 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Management

Thank you for your review. It is great to see you found our staff to be very helpful. We hope to welcome you back soon. Kind regards The Management Team

4 out of 5

Posted by on 11 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Management

Thank you for your 4/5 rating Kind regards The Management Team

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Mantra at Sharks. Self parking is free. This 4-star Southport hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (43.9 km / 27.3 mi)
  • Train station: Helensvale Station (7.9 km / 4.9 mi)
  • Parking: Free self parking

Room Amenities

Mantra at Sharks offers 120 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Southport hotel provides complimentary wireless Internet access. 43-inch flat-screen televisions come with cable channels and pay movies.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.

Mantra at Sharks has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, social distancing measures are in place and contactless check-in and check-out are available.

  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 per person (approximately)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Sharks Hotel Southport
  • Mantra Sharks Hotel
  • Mantra Sharks Southport
  • Mantra Sharks
  • Mantra At Sharks Southport
  • Mantra at Sharks Hotel
  • Mantra at Sharks Southport
  • Mantra at Sharks Hotel Southport
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.