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Paradise Resort Gold Coast

3.5-star property
122 Ferny Avenue, Surfers Paradise, QLD 1800 796 370
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3.7 out of 5
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See all 422 wotif Reviews

"Very kids friendly and safe " More

By a verified traveller on Wed 27 Sep 2023

Points Of Interest

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Hotel Description

A family-friendly stay in the heart of Gold Coast awaits you at Paradise Resort Gold Coast. You'll find King Tutts Putt Putt a few steps away and Budds Beach within a 10-minute stroll. Highlights at this resort include a free water park, a restaurant, and an outdoor swimming pool.

The family restaurant, Penguins Restaurant, is open for breakfast and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' club, spa tub, and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Surfers Paradise resort include Wax Museum and Chevron Renaissance.

Astro's Resort Room (Budget)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$209* Per night/room 30 Oct. - 31 Oct.

Interconnecting Room

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Superior Resort Room (Aqua View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Family Room

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Resort Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Paradise Resort Gold Coast ratings based on 422 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Paradise Resort Gold Coast

Everyone (190) Couples (18) Family (127)
2 out of 5
Didn’t like the fact that we had to park 2km away from the hotel because they overbooked there car parks and could not facilitate a safe spot to leave our car, we booked a ice skating session for the kids and was told it was no longer available after we already paid, fridge door was faulty and did not stay closed or cold and our food was no longer eatable. We have been here for the past 3 years and every time has been great but it seems like something has changed this time round, pretty disappointed this time round.

Posted by on 1 Oct. 2023

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5 out of 5
Very kids friendly and safe

Posted by on 27 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Operations Manager

Thank you for the 5 star review!

4 out of 5
We had people in the room above us thumbing around at 1am, could hear everything. Breakfast was disappointing, coffee just warm and poached eggs stone cold.

Posted by on 24 Sep. 2023

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Comment from Hotel Management

25 Sep. 2023 by Operations Manager

Thank you for the constructive feedback. We do hope you enjoyed our activities and entertainment programs.

5 out of 5
very nice

Posted by on 22 Sep. 2023

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Comment from Hotel Management

24 Sep. 2023 by Jeet

Thank you for a perfect 5-star rating. We hope to see you again soon.

5 out of 5
Safe for kids

Posted by , from Carnes Hill on 18 Sep. 2023

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Comment from Hotel Management

19 Sep. 2023 by Operations Manager

Thank you John for the 5 star review!

2 out of 5
We found the staff to be amazing and helpful, the rooms appeared to be clean however, the first day the entrance to our room flooded from a leak in the bathroom so we had to pack up and move next door. The next mornimg our daughter had been savaged by bed mites so we had to vacate the room while it was stripped, hopefully fumigated and all bedding changed. We would return again but definately not stay in those particular rooms. Pink themed ones, i feel they arenin severe need of upgrading !!!

Posted by on 17 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by Operations manager

Hello John, I'm sorry to hear of the issues you had during your recent stay with us. Please reach out to us via email if there is anything further, we can assist you with. gsm@paradiseresort.com.au

4 out of 5
The convenient store was very expensive and the buffet breakfast doesn't have alot of options overall good for the kids they love the kids club and the pool. The rooms could use a microwave

Posted by on 11 Sep. 2023

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Comment from Hotel Management

12 Sep. 2023 by Jeet

Thank you for your 4-star review! We're glad you had an overall positive experience with us, and we look forward to welcoming you and your family back for more fun and memorable moments in the future!

5 out of 5

Posted by on 10 Sep. 2023

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3 out of 5
Property is tired and needs to be renovated rooms are dirty. Needs to be properly advertised on this site as a children’s hotel

Posted by on 21 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by Jeet

Thank you for sharing your feedback with us. We would like to suggest that for your next visit, you consider booking our new Dusty's Digs Deluxe rooms. These rooms are newly built and offer upgraded amenities and comfort that we believe you will appreciate.

4 out of 5

Posted by on 21 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by Jeet

Thank you for staying with us. We hope to see you again soon.

About the Paradise Resort Gold Coast

Location 122 Ferny Avenue, Surfers Paradise, QLD 4217

Property Features

Paradise Resort Gold Coast offers its guests a complimentary water park, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Paradise Resort Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Gold Coast resort is smoke free.

  • 1 building
  • 359 guestrooms or units
  • 3 levels
  • Built in 1981
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Cypress Avenue Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Paradise Resort Gold Coast offers 359 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on weekdays only.

  • Private balcony
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10 AM.

Penguins Restaurant - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Poolside Cafe and Bar - This poolside café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Jerry's Burger Bar - Onsite family restaurant. Open daily.

Deb's Pizza Shack - Onsite family restaurant. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Guests must provide health documentation

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 20.00 for adults and AUD 12 for children
  • Covered self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Gold Coast
  • Resort Gold Coast
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Surfers
  • Paradise Resort Australia
  • Paradise Resort Surfers
  • Paradise Resort Gold Coast Hotel Surfers Paradise
  • Paradise Resort Australia
  • Paradise Gold Coast
  • Paradise Resort Gold Coast Resort
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Gold Coast Resort Surfers Paradise
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.