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3.8 out of 5

"Had three disappointed children who couldn't use the big pool and slides during our stay. Thankfully ice skating was a hit. Newly renovated room was n ... " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

A family-friendly stay in the heart of Gold Coast awaits you at Paradise Resort Gold Coast. You'll find King Tutts Putt Putt a few steps away and Budds Beach within a 10-minute stroll. Highlights at this resort include a free water park, a restaurant, and an outdoor swimming pool.

The family restaurant, Penguins Restaurant, is open for breakfast and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' club, spa tub, and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this Surfers Paradise resort include Wax Museum and Chevron Renaissance.

Astro's Resort Room (Budget)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$227* Per night/room 20 Mar. - 21 Mar.

Interconnecting Room

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Superior Resort Room (Aqua View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Family Room

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Resort Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Paradise Resort Gold Coast ratings based on 405 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Paradise Resort Gold Coast

Everyone (156) Couples (20) Family (129)
3 out of 5
Had three disappointed children who couldn't use the big pool and slides during our stay. Thankfully ice skating was a hit. Newly renovated room was nice, clean and comfortable. Kids love the LED light over the curtains.

Posted by on 18 Mar. 2024

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5 out of 5
Good family resort, rooms good and staff really lovely everywhere. Food was lovely too. Entertainment for all ages, good holiday resort.

Posted by on 13 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Cherie

Thank you, Annie for your 5 star rating and valued feedback.So pleased you and your family enjoyed your recent stay.We do look forward to welcoming you back for a future visit.

3 out of 5
The room wasn’t prepared at check in with our additional requirements we requested

Posted by on 11 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by Cherie

Thank you, Jane for your rating and valued comments.We apologise for the inconvenience in your room not being prepared correctly.We do hope your family enjoyed our facilities.

3 out of 5
The water park is the best part. The pool is very small for the amount of people when the splash park is closed. Rooms are very dated. All the activities cost extra which adds up, considering the cost of the resort in the first place not great value for money. The staff were great and always helpful.

Posted by on 2 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Cherie

Thank you, Jacqueline for your valued and honest feedback.We are pleased you found our staff helpful. We do note your concerns and do take on board in our continued efforts to offer the best guest experience. We look forward to welcoming you back once all renovations are complete, including some new rooms and pool area.

4 out of 5
Although parts of the property is currently under construction, the rooms are clean, well looked after and the property is a haven for children. Would definitely recommend for a family visit, and excited to see the new parts of the property when its complete.

Posted by on 27 Feb. 2024

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Comment from Hotel Management

29 Feb. 2024 by Cherie

Thank you, Chantelle for your 4 star rating and valued comments.We are pleased you and your family enjoyed their visit.We look forward to welcoming you back after our renovations for a future stay.

3 out of 5
Convenient, clean. It’s geared towards young families so a lot of excitable children everywhere

Posted by on 27 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Cherie

Thank you, Geoffrey for your rating and valued comments.We do hope to welcome you back for a future stay.

4 out of 5
Perfect for families with children of all ages!

Posted by on 25 Feb. 2024

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Comment from Hotel Management

4 Mar. 2024 by Cherie

Thank you, Emma for your 4 star rating.So pleased you and the children had a great stay.We do look forward to seeing you again for a future stay.

4 out of 5
The kids had a great time. Staff were great and rooms were clean

Posted by on 23 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Cherie

Thank you, Kerrie for your 4 star review and valued comments.We are pleased you and your family had a great time and we look forward to welcoming you back for a future stay.

4 out of 5

Posted by on 22 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by Cherie

Thank you, Lorraine for your 4 star rating. We do look forward to welcoming you back for a future stay.

5 out of 5
.

Posted by on 13 Feb. 2024

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Comment from Hotel Management

15 Feb. 2024 by Cherie

Thank you, Courtney for your 5 star rating. We do hope to welcome you back for a future stay.

About the Paradise Resort Gold Coast

Location 122 Ferny Avenue, Surfers Paradise, QLD 4217

Property Features

Paradise Resort Gold Coast offers its guests a complimentary water park, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Paradise Resort Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Gold Coast resort is smoke free.

  • 1 building
  • 359 guestrooms or units
  • 3 levels
  • Built in 1981
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Cypress Avenue Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Paradise Resort Gold Coast offers 359 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on weekdays only.

  • Private balcony
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10 AM.

Penguins Restaurant - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Poolside Cafe and Bar - This poolside café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Jerry's Burger Bar - Onsite family restaurant. Open daily.

Deb's Pizza Shack - Onsite family restaurant. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Guests must provide health documentation

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 20.00 for adults and AUD 12 for children
  • Covered self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Gold Coast
  • Resort Gold Coast
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Surfers
  • Paradise Resort Australia
  • Paradise Resort Surfers
  • Paradise Resort Gold Coast Hotel Surfers Paradise
  • Paradise Resort Australia
  • Paradise Gold Coast
  • Paradise Resort Gold Coast Resort
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Gold Coast Resort Surfers Paradise
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.