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3.7 out of 5

"Amazing place for young families " More

By a verified traveller on Sun 15 May 2022

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Hotel Description

A family-friendly stay in the heart of Gold Coast awaits you at Paradise Resort Gold Coast. You'll be within steps of King Tutts Putt Putt and within a short 5-minute stroll of Adrenalin Park. Highlights at this resort include a free water park, a restaurant, and an outdoor swimming pool.

You can enjoy TVs with cable channels, and all 359 rooms feature free WiFi, balconies, and coffee/tea makers. Refrigerators, free local calls, and hair dryers are also available. Limited housekeeping is available.

The family restaurant, Penguins Restaurant, is open for breakfast and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' club, spa tub, and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Continental breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Surfers Paradise resort include Slingshot and Budds Beach.

Resort Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$187* Per night/room 24 May - 25 May

Junior Bunkhouse

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Interconnecting Room

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

King Bunkhouse

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Resort Room (Pool View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Paradise Resort Gold Coast ratings based on 448 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Paradise Resort Gold Coast

Everyone (258) Couples (15) Family (118)
4 out of 5
Amazing place for young families

Posted by on 15 May 2022

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Comment from Hotel Management

16 May 2022 by Priya Verma

Dear Maxine, Thank you for choosing to stay with us at Paradise Resort Gold Coast and for taking the time to share your experience so positively! We look forward to welcoming you back to the Resort again soon!

4 out of 5
It was great, less parking

Posted by on 9 May 2022

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10 May 2022 by Priya Verma

Hi Dhirendra, Thank you for choosing to stay with us at Paradise Resort Gold Coast and for taking the time to review your experience. We look forward to welcoming you back soon!

5 out of 5
Kids loved it. Delivered on what it promised. Great for a few days stay. Would return for a weekend again

Posted by on 8 May 2022

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Comment from Hotel Management

9 May 2022 by Priya Verma

Hi Amanda, Thank you for choosing to stay with us here at Paradise Resort Gold Coast and for taking the time to review your experience so positively! We are so delighted to hear you had a pleasant stay. We look forward to welcoming you again soon!

5 out of 5
Kids loved it there

Posted by on 27 Apr. 2022

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Comment from Hotel Management

9 May 2022 by Priya Verma

Hi Sarah, Thank you for choosing to stay with us at Paradise Resort Gold Coast and for taking the time to review your experience so positively! We are so delighted to hear you had a pleasant stay. We look forward to welcoming you back soon!

4 out of 5
I didn't expected fantastic service because its for kids. It was not rude but not so friendly stuff. Bar menu was 2.3 menu there and bit confused. Order peach lemon ice tea but only taste sour lemon juice. Few things you won't be happy but Overall 3 stars out of 5 because kids was happy.

Posted by on 26 Apr. 2022

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Comment from Hotel Management

10 May 2022 by Operations Manager

Thank you for your constructive feedback.

4 out of 5
Great for kids, so much to do. Rooms dates but clean. Staff are wonderful and always happy to help

Posted by on 25 Apr. 2022

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Comment from Hotel Management

10 May 2022 by Priya Verma

Hi Tanja, Thank you for choosing to stay with us at Paradise Resort Gold Coast and for taking the time to review your experience so positively! We greatly appreciate your feedback. We look forward to welcoming you back soon!

4 out of 5
Lots of fun, convenient for the kids with pool and activities, handy with bar and food for adults. Seemed like there was a dinosaur around that kept roaring through the night. It probably should have been put to sleep around 8pm. Parking not great so probably best to travel by air if you are coming from interstate. Staff very helpful. Good atmosphere.

Posted by on 20 Apr. 2022

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Comment from Hotel Management

10 May 2022 by Operations Manager

Hi David, Thank you for the positive review. We hope to see you again in the future.

1 out of 5
It was a disgusting hotel We had two cockroaches in our room The entire facility smelt it was so unclean. Not what the pictures show

Posted by on 18 Apr. 2022

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Comment from Hotel Management

10 May 2022 by Operations Manager

Hello Emma, I'm sorry to hear of the issues you had during your recent stay.

5 out of 5
So much fun

Posted by on 17 Apr. 2022

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Comment from Hotel Management

10 May 2022 by Priya Verma

Dear Siew, Thank you for choosing to stay with us here at Paradise Resort Gold Coast. We are so delighted to hear you had a great time during your stay. We look forward to welcoming you again soon.

5 out of 5
Very kids friendly

Posted by on 15 Apr. 2022

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Comment from Hotel Management

10 May 2022 by Priya Verma

Dear Hany, Thank you for choosing to stay with us at Paradise Resort Gold Coast and to for taking the time to review your experience so positively! We are very glad to hear you had a great time during your stay! We look forward to welcoming you back soon!

About the Paradise Resort Gold Coast

Location 122 Ferny Avenue, Surfers Paradise, QLD 4217

Property Features

Paradise Resort Gold Coast offers its guests a complimentary water park, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Paradise Resort Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Gold Coast resort is smoke free.

  • 1 building
  • 359 guestrooms or units
  • 3 levels
  • Built in 1981
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Paradise Resort Gold Coast offers 359 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Gold Coast resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on weekdays only.

  • Private balcony
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10 AM.

Penguins Restaurant - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Poolside Cafe and Bar - This poolside café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Jerry's Burger Bar - Onsite family restaurant. Open daily.

Deb's Pizza Shack - Onsite family restaurant. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Guests must provide health documentation

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 16.00 for adults and AUD 12 for children (approximately)
  • Covered self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Gold Coast
  • Resort Gold Coast
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Surfers
  • Paradise Resort Australia
  • Paradise Resort Surfers
  • Paradise Resort Gold Coast Hotel Surfers Paradise
  • Paradise Resort Australia
  • Paradise Gold Coast
  • Paradise Resort Gold Coast Resort
  • Paradise Resort Gold Coast Surfers Paradise
  • Paradise Resort Gold Coast Resort Surfers Paradise
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.