4.3 out of 5

"great Hotel for kids and very central. Cafe food very nice too and very reasonable. " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

A luxury stay in Surfers Paradise awaits you at Mantra Crown Towers. Within just a 10-minute stroll, you'll find popular attractions like Surfers Paradise Beach and Cavill Avenue. Highlights at this family-friendly aparthotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering can include massages, body scrubs, and mani/pedis. The restaurant, Chiang Mai Thai, serves Thai cuisine and is open for dinner. For a drink, you can stop by the aparthotel's own bar/lounge. Enjoy the indoor swimming pool, fitness centre, kids' club, and spa tub. Plus you'll find a sauna, WiFi in public areas, and a kids' swimming pool. Each morning cooked-to-order breakfast is available. There's also free self parking, along with the convenience of airport drop-off service.

Within a 30-minute drive of this 4.5-star Surfers Paradise aparthotel, attractions include Sea World and Dreamworld.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$279 per night

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Mantra Crown Towers ratings based on 731 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Crown Towers

Everyone (314) Couples (114) Business (1) Students (1) Family (302)
4 out of 5
Negatives....... Washing machine hooked up incorrectly (no cold only boiling hot), few kitchen utensils and cheap ones at that, oven cut out mid cook, Lock on front door difficult to open (I changed key but still difficult), not all bedrooms had aircon, unit below had very dirty awnings and that was our view from balcony 😔. Positives.... Kids liked pool, poolside cafe great, and location close to beach. Unit was clean, bathrooms had been retiled and painted. Maintenance man came twice to look at oven, couldn’t find problem but he was very nice and at least seemed interested and had a go. Despite the negatives, we will stay here again 😁

Posted by on 14 Dec 2018

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5 out of 5
It was an amazing stsy, beautiful view, amazing pool, food was great. 10/10 would go back

Posted by on 10 Dec 2018

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Comment from Hotel Management

12 Dec 2018 by Mantra Crown Towers

Thanks so much for your fantastic comments! It sounds like you had an amazing stay and our team can't wait to welcome you back again. Kind regards, Fiona Reservations Agent

4 out of 5
The pool, steam and sauna room and the hot tub were good, lobby reception were awesome kind and helpful no unwanted attitude was detected lol, good on ya crown towers.

Posted by , from Sydney on 10 Dec 2018

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Comment from Hotel Management

12 Dec 2018 by Mantra Crown Towers

Thankyou so much for your feedback! Our team are thrilled that you found our reception team to be friendly and approachable. That's exactly what we aim for! We look forward to welcoming your family again in the future. Kind regards, Fiona Reservations Agent

5 out of 5
Location and layout of 3 BR unit is excellent.. We were on level 34 and we had beautiful water views from every room of the uni. Very close to the beach and shops.

Posted by , from Sydney on 13 Nov 2018

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Comment from Hotel Management

17 Nov 2018 by Mantra Crown Towers

Hi JayShah Thanks so much for your feedback! We are so pleased that you had a great stay. We look forward to welcoming you again soon! Fiona Reservations Agent

5 out of 5
Fantastic pool areas for the whole family. Nice walking distance to the heart of Cavill ave.

Posted by , from Chinchilla on 6 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by Mantra Crown Towers

Dear Jess, Thanks for your feedback on your stay. it's great to read that our family lovd our pool area and our location. We look forward to welcoming you again soon! Kind regards, Fiona Reservations Agent

4 out of 5
The swimming area was like paradise oasis loved the swimming cafe . Breakfast there was lovely. But didn’t have house keeping and wasn’t allowed to go on balcony. Nice and central to tram and beach.

Posted by , from Melbourne on 27 Oct 2018

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Comment from Hotel Management

29 Oct 2018 by Mantra Crown Towers

Dear Donna, Thankyou for staying at Mantra Crown Towers. We are so pleased that you had a great stay and hope to welcome you again in the future. Kind regards, Fiona Reservations Agent

4 out of 5

Posted by on 25 Sep 2018

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Comment from Hotel Management

26 Sep 2018 by Mantra Crown Towers

Thankyou for your feedback! We are so pleased to hear that you had a great stay and hope to welcome you back again in the future! Kind regards, Fiona Reservations Agent

5 out of 5
Staff were super helpful and nice. Was a great stay! Thanks :)

Posted by , from Clontarf on 24 Sep 2018

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Comment from Hotel Management

26 Sep 2018 by Mantra Crown Towers

Thankyou for your feedback! We are so pleased to hear that you had a great stay and hope to welcome you back again in the future! Kind regards, Fiona Reservations Agent

5 out of 5
Family friendly, spacious apartments with comfortable bed!

Posted by , from Tasmania on 24 Sep 2018

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Comment from Hotel Management

26 Sep 2018 by Mantra Crown Towers

Thankyou for your feedback! We are so pleased to hear that you had a great stay and hope to welcome you back again in the future! Kind regards, Fiona Reservations Agent

4 out of 5
Clean apartment, lots of free parking, good location, efficient check in and check out. Not sure if it had Foxtel or not, but we couldn't get it to work. Would stay there again.

Posted by , from Canberra on 23 Sep 2018

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Comment from Hotel Management

26 Sep 2018 by Mantra Crown Towers

Thankyou for your feedback! We are so pleased to hear that you had a great stay and hope to welcome you back again in the future! Kind regards, Fiona Reservations Agent

Renovations + Closures

The property will be renovating from 03 September 2018 until 31 May 2019 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

Mantra Crown Towers offers its guests a full-service spa, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. An outdoor pool, a kid's pool, and a hot tub are also featured at the luxury Mantra Crown Towers. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

  • 159 guestrooms or units
  • 39 levels
  • 2 dining venues
  • Built in 1997
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Lift

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Waterslide
  • Kitchen
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31.6 km / 19.6 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Mantra Crown Towers offers 159 forms of accommodation with washers/dryers and a safe. Rooms open to balconies. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower and a hairdryer. This Surfers Paradise aparthotel provides wireless Internet access for a surcharge. Cable televisions are provided. Housekeeping is offered on a weekly basis and in-room massages can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Chiang Mai Thai – This restaurant specialises in Thai cuisine and only serves dinner.

Regale Restaurant – This restaurant serves breakfast, lunch and dinner.

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM until 8 PM

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to get details.

The front desk at this property is open daily from 7 AM - 8 PM

Airport transport is offered on request 24 hours a day. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 40.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per day (rates may vary)
  • Airport shuttle fee: AUD 25 per person
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 40.0 per day
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Crown Towers Aparthotel Surfers Paradise
  • Mantra Crown Towers Aparthotel
  • Mantra Crown Towers Surfers Paradise
  • Mantra Crown Towers
  • Crown Hotel Surfers Paradise
  • Mantra Crown Towers Gold Coast/Surfers Paradise
  • Crown Towers Hotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.