Mantra Crown Towers Deals & Reviews (Gold Coast, AUS)

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Gold Coast • 1 room

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Mantra Crown Towers, Gold Coast, current page

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4.3 out of 5

Very good!

See all 799 Wotif Reviews

"Great location and clean and comfortable room. Fantastic pool area. Our room was very dated compared to the room our family stayed in a few floors up. ... " More

By a verified traveller on Wed 04 Mar 2020

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Hotel Description

A luxury stay in Surfers Paradise awaits you at Mantra Crown Towers. Within steps you'll find Slingshot and Surfers Paradise Beach within a 10-minute stroll. Highlights at this family-friendly aparthotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy a TV with cable channels, and each apartment features a washer/dryer, a balcony, and WiFi. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A separate tub and shower, in-room childcare, and in-room massages are also available. Weekly housekeeping is available.

A day of pampering can include massages, body scrubs, and mani/pedis. The restaurant, Chiang Mai Thai, serves Thai cuisine and is open for dinner. For a drink, you can stop by the aparthotel's own bar/lounge. Enjoy the indoor swimming pool, fitness center, kids' club, and spa tub. Plus you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Each morning cooked-to-order breakfast is served between 7:00 AM and noon. There's also free self parking, along with the convenience of airport drop-off service.

Attractions within a 10-minute walk of this 4.5-star Surfers Paradise aparthotel include Chevron Renaissance and Cavill Avenue.

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

AU$249* Per night/room 26 May - 27 May

2 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

3 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

2 Bedroom Ocean

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Mantra Crown Towers ratings based on 799 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Crown Towers

4 out of 5

Great location and clean and comfortable room. Fantastic pool area. Our room was very dated compared to the room our family stayed in a few floors up. Would be nice if the rooms were all renovated to feel the same.

Posted by Mel, from Qld on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Mantra Crown Towers

Dear Mel, Thankyou for your feedback. We are so glad that you enjoyed your stay. We will be sure to share your feedback with our management and we hope to welcome you again. Kind regards, Fiona Reservations Agent

5 out of 5

Fantastic View, Central location, Very clean rooms and bathrooms

Posted by a verified traveller on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Mantra Crown Towers

Thankyou for letting us know about your stay. We hope that you had a great holiday and we look forward to welcoming you again soon. Kind regards Fiona Reservations Agent

4 out of 5

Great location with tram stop out front. Pools are lovely for kids.

Posted by a verified traveller on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Mantra Crown Towers

Thankyou for your feedback on your recent stay. It's great to read that you enjoyed our location and our facilities. Kind regards Fiona Reservations Agent

5 out of 5

Posted by a verified traveller on 24 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Mantra Crown Towers

Thankyou for choosing to stay at Mantra Crown Towers. We hope that you had a wonderful holiday. ind regards Fiona Reservations Agent

4 out of 5

overal ok. had a kitchen. child friendly, heated kids outdoor pool.

Posted by Vim on 18 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Mantra Crown Towers

Thankyou for staying at Mantra Crown Towers. We hope that you enjoyed your stay and we hope to welcome you again in the near future. Kind regards Fiona Reservations Agent

2 out of 5

I booked two rooms and they were unable to arrange both rooms on the same level without prior notice. It was even more frustrating when the keys could only go to the floor of the room which made going to another room annoying. Cleanliness needed improvement. Hair from previous users could be seen. Facilities such as the iron were dirty and not maintained. The exhaust from restaurants downstairs just came to the room and was not pleasant. However, I did like the staff members and the design of the lobby.

Posted by a verified traveller on 9 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Mantra Crown Towers

Thankyou for taking the time to tell us about your recent stay. We are sorry that we were unable to keep your bookings on the same floor and we apologise any any shortcomings that you experienced as a result of this. We will be sure to share your feedback with our staff and we hope to welcome you again in the future. Kind regards, Fiona Reservations Agent

5 out of 5

Posted by Bobo, from Melbourne on 30 Jan. 2020

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Comment from Hotel Management

6 Feb. 2020 by Mantra Crown Towers

Dear Bobo, Thankyou for your feedback! We hope you had a great stay. Kind regards, Fiona Reservations Agent

5 out of 5

Great resort, food was great at the cafe in pool area

Posted by a verified traveller on 24 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by Mantra Crown Towers

Thankyou for your feedback on your recent stay. It's fantastic to read that you had such a memorable holiday and our team hope to welcome you again in the future! Kind regards, Fiona Reservations Agent

5 out of 5

great place for the whole family to stay and close to everything you need

Posted by Smes on 23 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by Mantra Crown Towers

3 out of 5

Great for kids. The pool is huge, with white sand beach and the kids pool is perfect for little ones right next to the adult pool. The kiosk is cash only and there is no alcohol in the pool area which isn’t so great for couples who want to relax together. The room was clean and comfortable.

Posted by a verified traveller on 12 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Anastasia

Dear Sir/Madam Thank you for your review. I'm glad that you and your famliy enjoyed our pool facilities and the room. Thank you as well for the feedback and I'll be sure to share it with our team. We hope to welcome you back soon. Kind regards Anastasia Reservations Agent

About the Mantra Crown Towers

Location 5-19 Palm Avenue, Surfers Paradise, QLD 4217

Property Features

Mantra Crown Towers offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a children's pool, and a spa tub are also featured at the luxury Mantra Crown Towers. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available. This 4.5-star Surfers Paradise aparthotel is smoke free.

159 guestrooms or units
39 levels
Built in 1997
Dining venue
Bar or lounge
Kid's club (surcharge)
Childcare (surcharge)
Poolside lounge chairs
Breakfast available (surcharge)
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Game room or arcade
Garden
BBQ grill(s)
Elevator
No smoking on site

Family Friendly Amenities

Outdoor pool
Indoor pool
Children's pool
Waterslide
Free WiFi
Kitchen
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Playground on site
Washer/dryer
Full-sized refrigerator/freezer
Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking

Transport

Airport: Gold Coast, QLD (OOL-Coolangatta) (31.5 km / 19.6 mi)
Property shuttles: Airport drop-off
Parking: Free self parking

Room Amenities

Mantra Crown Towers offers 159 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers. This Surfers Paradise aparthotel provides wireless Internet access for a surcharge. Televisions come with cable channels. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

In-room kitchen
Washer and dryer
Private balcony
Television
Cable channels
Refrigerator (full size)
Microwave
Stove
Dishwasher
Kitchenware
Separate shower and tub
Rollaway beds (surcharge)
Housekeeping (weekly)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Telephone
Iron and ironing board

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Chiang Mai Thai - This restaurant specializes in Thai cuisine and serves dinner only.

Spa Services

Manicures and pedicures
Body treatments
Body scrubs
Facial treatments
Massages

Hotel Policies

Check-in

Check-in time ends at 5:00 PM
Check-in time starts at 2 PM
Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property for check-in instructions.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.
Cribs (infant beds) are available for AUD 40.0 per day.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Debit cards

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
Fee for wireless Internet in public areas: AUD 25 per day (rates may vary)
Airport shuttle fee: AUD 25 per person
Crib (infant bed) fee: AUD 40.0 per day
Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Crown Mantra
Crown Mantra Towers
Crown Towers Mantra
Mantra Crown
Mantra Crown Towers
Mantra Crown Towers Aparthotel
Mantra Crown Towers Aparthotel Surfers Paradise
Mantra Crown Towers Surfers Paradise
Mantra Towers
Crown Towers Hotel Surfers Paradise
Mantra Crown Towers Gold Coast/Surfers Paradise
Mantra Crown Towers Aparthotel
Mantra Crown Towers Surfers Paradise
Mantra Crown Towers Aparthotel Surfers Paradise

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Mantra Crown Towers