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4.2 out of 5

"I think we have found our perfect place, after staying in so many hotels/apartments over the years. The location is wonderful, it’s quiet, and the ap ... " More

By a verified traveller on Fri 15 Dec 2023

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Hotel Description

A luxury stay in Gold Coast awaits you at Mantra Crown Towers. You'll be 0.4 km (0.2 mi) from Surfers Paradise Beach and 0.7 km (0.4 mi) from Cavill Avenue. Highlights at this family-friendly aparthotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy a TV with cable channels, and each apartment features a washer/dryer, a balcony, and WiFi. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A separate tub and shower, in-room childcare, and in-room massages are also available. Weekly housekeeping is available.

A day of pampering can include massages, body scrubs, and mani/pedis. The restaurant, Chiang Mai Thai, serves Thai cuisine and is open for dinner. For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the indoor swimming pool, gym, kids' club, and spa tub. Plus you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Each morning cooked-to-order breakfast is served between 7:00 AM and noon. There's also free self parking, along with the convenience of airport drop-off service.

With a stay at this 4.5-star Surfers Paradise aparthotel, you'll be 4.3 km (2.7 mi) from The Star Gold Coast and 4.7 km (2.9 mi) from Pacific Fair Shopping Centre.

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$360* Per night/room 20 Mar. - 21 Mar.

2 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

3 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

2 Bedroom Ocean

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Mantra Crown Towers ratings based on 838 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Crown Towers

Everyone (343) Couples (120) Business (1) Students (1) Family (357)
3 out of 5

Posted by on 21 Jan. 2024

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28 Jan. 2024 by Adi

Thank you for the feedback

3 out of 5

Posted by on 24 Dec. 2023

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Comment from Hotel Management

15 Jan. 2024 by Adi

Thank you for the feedback !

5 out of 5
I think we have found our perfect place, after staying in so many hotels/apartments over the years. The location is wonderful, it’s quiet, and the apartments are very comfortable. It also has great pools. Overall, the Mantra’s architectural design, combined with the art works and human touch creates a very joyful and peaceful atmosphere.

Posted by on 15 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Adi

Dear Joanne,Thank you for the lovely feedback. Glad to know you enjoyed your stay with us. Once again thank you & we look forward to welcome you back at Mantra Crown Towers Surfers paradise.We wish you & your family a Merry Christmas & a Happy new Year!Kind regardsAditya

4 out of 5
Excellent pools and facilities.

Posted by on 8 Dec. 2023

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Comment from Hotel Management

10 Dec. 2023 by Adi

Thank you for the feedback

2 out of 5

Posted by on 9 Nov. 2023

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10 Dec. 2023 by Adi

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4 out of 5
Had such a lovely stay, the staff were amazing and the pool area was great for kids. Only dislike was the internet offered aaa very weak and we ended uo using a lot of our data for the kids to watch movies or anything of night time

Posted by on 8 Nov. 2023

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Comment from Hotel Management

10 Dec. 2023 by Adi

Thank you for the feedback, We trust you enjoyed your stay with us

4 out of 5
We had a great stay here, the appartments are exactly what you need for a family holiday. The hotel decor is dated however none of that is an issue overall. The staff were all great to deal with and very helpful. We had a small electrical issue with the rage hood that could have been very dangerous however staff attended to this promptly. Highly recommend the Thai restaurant at ground level of the building! All 3 pools were fantastic for the kids, cash only at the kiosk so be prepared, has all that you need while travelling for food, coffee and kids pool needs! Overall a great affordable apartment complex for a family holiday.

Posted by on 23 Sep. 2023

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Comment from Hotel Management

25 Sep. 2023 by Adi

Dear Georgina,Thank you for the lovely feedback. We trust you enjoyed your stay & we look forward to welcome you again at Mantra Crown Towers.

5 out of 5
Location, facilities, view. Room outdated and utensils were dirty.

Posted by on 19 Aug. 2023

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Comment from Hotel Management

20 Aug. 2023 by Adi

Dear James,Thank you for the review. I apologise that the cleaning team misses on a few utensils. I will brief them & ensure that this is not repeated in the future. Otherwise we trust you had a good stay.

4 out of 5
We really enjoyed the room, I would have thought staying for 5 nights that the cleaners would have come even 1 time and cleaned and given fresh towels. I thought hiring towels for the pool is something new to us. Never have we had to do that before. And the doors are hard to open and close been the sort of doors they are. They really need a handle or something on them. I will say the room was clean and they did go out of their way to make sure the bed was soft due to myself suffering back pain. Will for sure return.

Posted by on 17 Aug. 2023

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Comment from Hotel Management

4 Sep. 2023 by Adi

Dear Tina,Thank you for the feedback. We trust you enjoyed your stay with us. We only provide service to rooms that stay 8 nights & more. I am glad the team was able to look after your needs.Kind regards

3 out of 5

Posted by on 1 Aug. 2023

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Comment from Hotel Management

4 Sep. 2023 by Adi

Thank you for the feedback

Property Features

Mantra Crown Towers offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a children's pool, and a spa tub are also featured at the luxury Mantra Crown Towers. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available. This 4.5-star Gold Coast aparthotel is smoke free.

  • 74 guestrooms or units
  • 39 levels
  • Built in 1997
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Kitchen
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Cypress Avenue Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Mantra Crown Towers offers 74 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and hair dryers. In-room wireless Internet access is available for a surcharge. Televisions come with cable channels. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Chiang Mai Thai - This restaurant specializes in Thai cuisine and serves dinner only.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 40.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. The property is professionally cleaned. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5–25 per person
  • Fee for in-room wireless internet: AUD 25 per day (rates may vary)
  • Airport shuttle fee: AUD 25 per person
  • Crib (infant bed) fee: AUD 40.0 per day
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crown Mantra
  • Crown Mantra Towers
  • Crown Towers Mantra
  • Mantra Crown
  • Mantra Crown Towers
  • Mantra Crown Towers Aparthotel
  • Mantra Crown Towers Aparthotel Surfers Paradise
  • Mantra Crown Towers Surfers Paradise
  • Mantra Towers
  • Crown Towers Hotel Surfers Paradise
  • Mantra Crown Towers Gold Coast/Surfers Paradise
  • Mantra Crown Towers Aparthotel
  • Mantra Crown Towers Surfers Paradise
  • Mantra Crown Towers Aparthotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.