Mantra Crown Towers

4.5-star property
5-19 Palm Avenue, Surfers Paradise, QLD
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4.3 out of 5
Excellent!
See all 678 Wotif Reviews

"Always enjoy staying here. Close to everything but not overly close if you just want to veg out. Tram on one side buses on the other. " More

By a verified traveller on Sat 21 Oct 2017

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Hotel Description

A luxury stay in Surfers Paradise awaits you at Mantra Crown Towers. Within a 20-minute stroll, you'll find popular places like Cavill Avenue and Surfers Paradise Beach. Highlights at this family-friendly aparthotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy washers/dryers, balconies, and WiFi, featured in all 166 apartments. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Cable TV, separate bathtubs and showers, and in-room childcare are also available. Weekly housekeeping is available.

A day of pampering can include massages, body scrubs, and mani/pedis. The restaurant, Chiang Mai Thai, serves Thai cuisine and is open for dinner. For a drink, you can stop by the aparthotel's own bar/lounge. Enjoy the indoor swimming pool, fitness centre, kids' club, and spa tub. Plus you'll find a sauna, WiFi in public areas, and a kids' swimming pool. Each morning cooked-to-order breakfast is available. There's also free self parking, along with the convenience of airport drop-off service.

Within a 30-minute drive of this 4.5-star Surfers Paradise aparthotel, attractions include Sea World and Warner Bros. Movie World.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Mantra Crown Towers ratings based on 678 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Great hotel close to everything

Pros: Close to everything. Can eat in or dine out.
Cons: The rooms need an update but generally clean.
Location: close to everything. fun watching the sling shot and lights from Surfers.
Always enjoy staying here. Close to everything but not overly close if you just want to veg out. Tram on one side buses on the other.

Posted by , from Canberra on 21 Oct 2017

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4 out of 5

Child friendly hotel - great location - great pool

Pros: Huge rooms ( 2 bed apartment) friendly staff, great location, great pools. Poolside kiosk staff friendly reasonable prices
Cons: room decor getting on the 'tired' side - but clean and family friendly.
Location: Walk a block - at the beach - tram station. Shops 1-2 blocks away.
Booked in - reception knew our names on arrival - friendly staff. Fantastic sized room ( although on a little on the tired side). Great pools and outside area... happy kids = happy mum

Posted by , from Auckland on 16 Oct 2017

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4 out of 5

Our apartment was well located and well maintaine.

Pros: Location. Cleanliness.
Cons: Needs updating.
Location: Excellent.
Our apartment was clean and suites our family of six.

Posted by , from melbourne on 12 Oct 2017

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4 out of 5

Nice hotel with great location

Staff were excellent. Location perfect. Comfortable and spacious room. Great facilities. Cleanliness of room needs improvement.

Posted by on 8 Oct 2017

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1 out of 5

Terrible Service and unclean room upon arrival

Service was absolutely appalling, despite several discussions with hotel staff our room remained uncleaned from our arrival for 48 hours. The room itself was okay but lack of cleanliness was disgusting, spew, chicken bones and rubbish on the balcony upon arrival and a general lack of disregard for cleaning throughout the entire room make it very unlikely I will ever stay at a mantra again.... To add to this compensation of two free drinks at the hotel restaurant of above mentioned issues demonstrates just how poorly your staff ensure customer satisfaction. Overall the entire experience was extremely unimpressive.

Posted by , from Canberra on 6 Oct 2017

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4 out of 5

Nice family hotel

Pros: Open internal space
Cons: Electrical appliances
Location: Next door to fabulous QT buffet
Heaps of lounge chairs for a 1 bedroom appartment. Comfortable bed. No written instructions for inhouse movies, the reception instructions didn't work and/or the remote wasn't working. Toaster stopped working.

Posted by , from Toowoomba on 30 Sep 2017

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4 out of 5
Nice place catered for the whole family. Very nice thai restaurant .

Posted by , from Brisbane on 22 Sep 2017

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5 out of 5

Wonderful family break

Pros: Facilities, onsite restaurants and clean/spacious rooms.
Cons: Exiting the parking area on departure. Had to leave the car park and drive around the block to go back into reception and drop.
Spacious apartments with all the facilities needed during a weekend away. The fantastic outdoor/pool area was a huge hit with the kids (we spent a whole day there!). There is a cafe overlooking the pool that is open from breakfast on wards that was delicious. We would definitely stay again.

Posted by , from Australia on 22 Sep 2017

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4 out of 5

great kids pool, water could be warmer though.

Pros: great location, great staff.
Cons: a lot of the lights needs globes replaced, so overall lighting in the whole apartment was poor.
Location: beach
overall a great place to stay and will go there again.

Posted by , from Melb on 18 Sep 2017

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5 out of 5

We will return!!!!!!

Pros: Comfy bed great shower & centrally located for family catch up at great restaurants and shopping.
Cons: Dish washing liquid was only very rational amount & to buy more for our 2 night stay was money wasted. But I did not get the chance to seek out staff
Location: Local RSL nwalking distance cheap nice meals the youngest enjoyed the lights & fun of the bungee park on the same street
We have been to QLD a number of times but this was THE BEST stay. Centrally located very cosy and we had our 15mth grand child with us. We have promised ourselves another stay in the near future.

Posted by , from country victoria on 8 Sep 2017

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About the Mantra Crown Towers

Location 5-19 Palm Avenue, Surfers Paradise, QLD 4217

Property Features

Mantra Crown Towers offers its guests a full-service spa, a waterslide, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. An outdoor pool, a kid's pool, and a hot tub are also featured at the luxury Mantra Crown Towers. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

  • 166 guestrooms or units
  • 39 levels
  • 2 dining venues
  • Built in 1997
  • Bar or lounge
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Lift

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Children's pool
  • Waterslide
  • Kitchen
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (22.8 km / 14.2 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Mantra Crown Towers offers 166 forms of accommodation with washers/dryers and a safe. Rooms open to balconies. Accommodation at this 4.5-star aparthotel has kitchens with full-sized refrigerators/freezers, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower and a hairdryer. Surfers Paradise's aparthotel provides wireless Internet access for a surcharge. Televisions come with Cable channels and pay-per-view films. Housekeeping is offered on a weekly basis and in-room massages can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Cable channels
  • Films for purchase
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Chiang Mai Thai – This restaurant specialises in Thai cuisine and only serves dinner.

Regale Restaurant – This restaurant serves breakfast, lunch and dinner.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness centre. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages, facials, body scrubs and body treatments.

  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM until 8 PM

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pets

  • No pets allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per day (rates may vary)
  • Airport shuttle fee: AUD 25 per person
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Crown Towers Aparthotel Surfers Paradise
  • Mantra Crown Towers Aparthotel
  • Mantra Crown Towers Surfers Paradise
  • Mantra Crown Towers
  • Mantra Crown Towers Gold Coast/Surfers Paradise
  • Crown Towers Hotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.