4.8 out of 5

"Staff were very friendly. Apartment style hotel with good facilities. Clean. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A luxury stay in Surfers Paradise awaits you at Peppers Soul Surfers Paradise. Within steps you'll find Cavill Avenue and Surfers Paradise Beach within a 10-minute stroll. Highlights at this beachfront aparthotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

The restaurant, Seaduction, serves local cuisine and is open for breakfast, lunch, and dinner. Poolside Bar is the aparthotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the onsite fitness centre, spa tub, and sauna. 646 square feet (60 square metres) of event facilities include conference rooms, and other business amenities include a business centre. Added amenities include free WiFi in public areas and a kids' swimming pool. There's also free self parking, along with the convenience of an airport shuttle.

Within a 30-minute drive of this 5-star Surfers Paradise aparthotel, attractions include Sea World and Warner Bros. Movie World.

2 Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$609 per night

3 Bedroom Sub Penthouse

Bed Count 3 King Beds Maximum Occupancy 6 Max

3 Bedroom Ocean View Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

4 Bedroom Sub Penthouse

Bed Count 2 King Beds Maximum Occupancy 8 Max

3 Bedroom Sky View Apartment

Bed Count 2 Twin Beds Maximum Occupancy 7 Max

1 Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Peppers Soul Surfers Paradise ratings based on 527 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Soul Surfers Paradise

Everyone (267) Couples (127) Family (134)
4 out of 5
Thoroughly enjoyed staying at Peppers Soul. The room was well layed out, spacious and clean. Great views of the Ocean/coast line and central to everything. Highly recommended.

Posted by , from Brisbane on 9 Dec 2018

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5 out of 5

Posted by on 28 Nov 2018

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Comment from Hotel Management

3 Dec 2018 by Chris

Thanks for the review! We hope to welcome you back again soon. Regards Chris

1 out of 5
There was s terrible stink outside our room. Staff tried to fix situation but the small slowly came back

Posted by on 19 Nov 2018

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Comment from Hotel Management

6 Dec 2018 by Chris

Sorry to hear about the smell. This is not the usual feedback we receive. If you have the time to make contact directly and provide more details it would be appreciated. Regards Chris

5 out of 5
Loved the whole package. Last minute anniversary getaway, breathtaking views and service.

Posted by , from North Lakes Qld. on 31 Oct 2018

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Comment from Hotel Management

14 Nov 2018 by Chris

Thanks for the review and pleased to hear you chose to stay with us on your anniversary. We hope to welcome you back again soon. Regards Chris

5 out of 5

Posted by on 27 Oct 2018

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Comment from Hotel Management

14 Nov 2018 by Chris

Thanks for the review. We hope to welcome you back again soon. Regards Chris

5 out of 5

Posted by on 23 Oct 2018

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Comment from Hotel Management

14 Nov 2018 by Chris

Thanks for the review. We hope to welcome you back again soon. Regards Chris

5 out of 5
Great accomodation and will definitely stay there again.

Posted by , from Brisban on 20 Oct 2018

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Comment from Hotel Management

14 Nov 2018 by Chris

Thanks for the review. We hope to welcome you back again soon. Regards Chris

4 out of 5
Great hotel, excellent customer service, beautiful view, rooms, food, water in the pools not clean :(

Posted by on 19 Oct 2018

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Comment from Hotel Management

14 Nov 2018 by Chris

Thanks for the review and apologies if the water clarity was not at its usual standard. We hope to welcome you back again soon. Regards Chris

4 out of 5
Great location and amenities. The apartment was quiet and all we needed. Only downfall were the pillows were awful and the Apartment had quite a stale smell to it, noticeable every time you walked in. Otherwise great.

Posted by , from Qld on 28 Sep 2018

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Comment from Hotel Management

14 Nov 2018 by Chris

Thanks for the review. We do offer a pillow menu which allow you to select a pillow to your liking. Sorry if this was not made obvious to you during your stay. The odor comes as a surprise and I am disappointed to hear this was not addressed during your stay. We hope to welcome you back again soon. Regards Chris

5 out of 5
Absolutely loved it More than I could have hoped Everyone was more than helpful without expectation

Posted by on 28 Sep 2018

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Comment from Hotel Management

14 Nov 2018 by Chris

Thanks for the review. We hope to welcome you back again soon. Regards Chris

About the Peppers Soul Surfers Paradise

Location 8 The Esplanade, Surfers Paradise, QLD 4217

Renovations + Closures

The property will be renovating from 23 February 2019 until 08 April 2019 (completion date subject to change). The following areas are affected:

  • Dining venue
  • One of the dining venues

During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Property Features

Peppers Soul Surfers Paradise offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. There's an onsite business centre. Public spaces have free WiFi and wired Internet. Event space at this aparthotel measures 646 square feet (60 square metres) and includes conference rooms. A kid's pool, a fitness centre, and a BBQ are also featured at the luxury Peppers Soul Surfers Paradise. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

  • 1 building
  • 199 guestrooms or units
  • 77 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Dining venue
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31.2 km / 19.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Peppers Soul Surfers Paradise offers 199 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 5-star aparthotel has kitchens with separate dining areas, dishwashers and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include minibars and a safe. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • HD television
  • Dishwasher
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Seaduction – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Poolside Bar – This bar only serves light fare.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

All guests under 18 years of age must be accompanied by a parent or guardian and must provide proof of guardianship at check-in.

This hotel has a strict no-party policy. Guests who book specifically to attend parties from November 18 - December 2 will not be allowed to check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25.00 and AUD 35.00 per person (approximately)
  • Fee for wireless Internet in public areas: AUD 25 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 35 per person (roundtrip)
  • Airport shuttle fee per child: AUD 10 (one way)
  • Valet parking fee: AUD 25 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Soul Surfers Paradise Aparthotel
  • Peppers Soul Aparthotel
  • Peppers Soul Surfers Paradise
  • Peppers Soul
  • Peppers Soul Surfers Paradise Gold Coast

You should know

  • Peppers Soul Surfers Paradise offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.