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4.8 out of 5

"Amazing views, great location and fabulous staff. Will definitely be back! " More

By a verified traveller on Mon 28 Nov 2022

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Hotel Description

A luxury stay in Gold Coast awaits you at Peppers Soul Surfers Paradise. Within steps you'll find Surfers Paradise Beachfront Markets and Centro Surfers Paradise. Highlights at this beachfront aparthotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Each apartment features a washer/dryer, free WiFi, and free wired Internet. A minibar provides refreshments, and dining in is an option with amenities like a kitchen and room service. Nice touches to enhance your stay include bathrobes, slippers, and designer toiletries. A balcony, an iPod dock, and a dining area are also available.

The restaurant, Hyde Paradiso, serves Mediterranean cuisine and is open for lunch and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite gym, spa tub, and sauna. 646 square feet (60 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free wired Internet in public areas, a kids' swimming pool, and laundry facilities. There's also the convenience of free self parking.

With a stay at this 5-star Surfers Paradise aparthotel, you'll be 24.4 km (15.1 mi) from Dreamworld.

2 Bedroom Ocean View Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

3 Bedroom Ocean View Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

3 Bedroom Sub Penthouse

Bed Count 3 King Beds Maximum Occupancy 7 Max

3 Bedroom Sky View Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

4 Bedroom Sub Penthouse

Bed Count 2 King Beds Maximum Occupancy 9 Max

1 Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Peppers Soul Surfers Paradise ratings based on 627 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Soul Surfers Paradise

Everyone (309) Couples (144) Family (167)
5 out of 5
Amazing views, great location and fabulous staff. Will definitely be back!

Posted by on 28 Nov. 2022

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Comment from Hotel Management

2 Dec. 2022 by Brad

Hi Kathleen,Thank you for taking the time to leave a review following your recent stay at Peppers Soul. We are delighted to read you enjoyed your stay and hope to welcome you back soon!Regards,Brad WaughFront Office Manager Peppers Soul

5 out of 5
We were on the 10th level and had a great view overlooking the beach. We prefer this level to a very high level. Some minor maintenance issues such as leaking kitchen tap, safe not working, shower soap holder loose but otherwise great unit. Close to all amenities. Staff were helpful and friendly. Will be back again.

Posted by on 14 Nov. 2022

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5 out of 5
Great location, facilities and views. Very clean and great service. Highly recommend.

Posted by on 6 Nov. 2022

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5 out of 5
The best choice we could have made. Fantastic property and cleanliness was really impressive. The staff were polite and helpful and the restaurant had great service and food. It was above expectation.

Posted by on 18 Sep. 2022

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Comment from Hotel Management

2 Oct. 2022 by Peppers Soul

Good Evening Nicole, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and hope to welcome you back soon. Kind Regards,Sam Waugh Assistant Manager Peppers Soul

4 out of 5
Great location. Stunning views. Clean. Modern furnishings. Loved the kitchenette and laundry. Close to great restaurants and entertainment.

Posted by on 10 Sep. 2022

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Comment from Hotel Management

15 Sep. 2022 by Brad

Good Afternoon Arthie,Thank you for taking the time to leave a review following your recent stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and do hope to welcome you back soon!Kind Regards,Brad WaughFront Office Manager Peppers Soul

4 out of 5
Right in the heart of Surfers Paradise with secure parking and walking distance to food and shops.

Posted by on 5 Sep. 2022

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5 out of 5
Excellent position. Right on the beach so the extensive views are great. Spacious , very clean modern apartment with full laundry facilities. So many restaurants, stores and activities within very short walking distance of the hotel. Great indoor pool and spa and sauna. I can’t recommend this hotel highly enough. Also free on-site parking.

Posted by on 31 Aug. 2022

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Comment from Hotel Management

4 Sep. 2022 by Brad

Hi Peter,Thank you for taking the time to leave a review following your recent stay at Peppers Soul!We are delighted to read you enjoyed all aspects of your stay with us and hope to welcome you back soon!Kind Regards,Brad WaughFront Office Manager Peppers Soul

5 out of 5

Posted by on 5 Jun. 2022

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Comment from Hotel Management

2 Oct. 2022 by Peppers Soul

Good Evening Jie Ting Tina Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are pleased to read you enjoyed your stay with us and hope to welcome you back soon. Kind Regards,Sam Waugh Assistant Manager Peppers Soul

4 out of 5
This was a great place to stay in surfers. Walking distance to so much and fantastic views. Also a lot of space. I didn’t like that they only “refresh” the room each day. They say this is because of covid but they do change your towelling each day and make your beds. They don’t seem to clean the bathroom at all and when you are staying for 10 nights at a premium rate this is not great. The sinks and toilets should be cleaned during this time. They would give you cleaning supplies to clean yourself but who goes on holidays to clean. They never took the used washers out of the shower but replaced them every day. Just doesn’t make sense doing part of a job. They don’t offer a discount due to covid but cut corners on the cleaning. This was the main thing I was not happy with. For location you can’t beat it and the views are awesome. I also loved the huge balcony and used it each day.

Posted by on 26 May 2022

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Comment from Hotel Management

24 Aug. 2022 by Brad

Good Afternoon Simona,Thank you for taking the time to leave a review following your recent stay at Peppers Soul.We are pleased to read you enjoyed some aspects of your stay with us however disappointed to read your comments about the cleaning of the apartment. It seems we have missed the mark on this occasion and do apologise for this. I have shared your comments with the team to ensure we can continually improve our services. Kind Regards,Brad WaughAssistant Manager Peppers Soul

5 out of 5
Location, Ocean Views

Posted by on 17 May 2022

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Comment from Hotel Management

2 Oct. 2022 by Peppers Soul

Good Evening Daniel, Thank you for taking the time to leave feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and hope to welcome you back soon. Kind Regards,Sam Waugh Assistant Manager Peppers Soul

About the Peppers Soul Surfers Paradise

Location 8 The Esplanade, Surfers Paradise, QLD 4217

Property Features

Peppers Soul Surfers Paradise offers its guests a children's pool, an indoor pool, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces. There's an onsite business center. Event space at this aparthotel measures 646 square feet (60 square meters) and includes conference space. A fitness center, a sauna, and a library are also featured at the luxury Peppers Soul Surfers Paradise. Free self parking is available. This 5-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 77 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Towels for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Peppers Soul Surfers Paradise offers 181 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 5-star aparthotel have kitchens with separate dining areas, cookware/dishes/utensils, dishwashers, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include minibars and safes. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Air conditioning

Food & Drink

Hyde Paradiso - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

All guests under 18 years of age must be accompanied by a parent or guardian and must provide proof of guardianship at check-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: AUD 25.00 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Soul Aparthotel
  • Soul Aparthotel Surfers Paradise
  • Soul Surfers Paradise
  • Surfers Paradise Soul
  • Soul Surfers Paradise Gold Coast
  • Peppers Soul Surfers Paradise Aparthotel
  • Peppers Soul Aparthotel
  • Peppers Soul Surfers Paradise
  • Peppers Soul
  • Peppers Soul Surfers Paradise Gold Coast
  • Peppers Soul Surfers Paradise Aparthotel
  • Peppers Soul Surfers Paradise Surfers Paradise
  • Peppers Soul Surfers Paradise Aparthotel Surfers Paradise

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.