Peppers Soul Surfers Paradise Hotel Deals & Reviews

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Gold Coast •1 room

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Gold Coast • 1 room

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Peppers Soul Surfers Paradise, Gold Coast, current page

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4.8 out of 5

Exceptional!

See all 575 Wotif Reviews

"We loved the view of the beach from our room. We were disappointed that all of the hotel facilities were closed and we were not told this when we book ... " More

By a verified traveller on Mon 22 Jun 2020

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Hotel Description

A luxury stay in Gold Coast awaits you at Peppers Soul Surfers Paradise. Within steps you'll find popular attractions like Surfers Paradise Beach and Cavill Avenue. Highlights at this beachfront aparthotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Each apartment features a washer/dryer, free WiFi, and free wired Internet. A minibar provides refreshments, and dining in is an option with amenities like a kitchen and room service. Nice touches to enhance your stay include bathrobes, slippers, and designer toiletries. A balcony, an iPod dock, and a dining area are also available.

The restaurant, Hyde Paradiso, serves Mediterranean cuisine and is open for lunch and dinner. The aparthotel's own bar/lounge is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite fitness center, spa tub, and sauna. 646 square feet (60 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas and a kids' swimming pool. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 5-star Surfers Paradise aparthotel include Timezone and Chevron Renaissance.

1 Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

AU$358* Per night/room 13 Jul. - 14 Jul.

2 Bedroom Ocean View Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

3 Bedroom Ocean View Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

3 Bedroom Sub Penthouse

Bed Count 3 King Beds Maximum Occupancy 6 Max

3 Bedroom Sky View Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

4 Bedroom Sub Penthouse

Bed Count 2 King Beds Maximum Occupancy 8 Max

2 Bedroom Sky View Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

3 Bedroom Penthouse

Bed Count 3 King Beds Maximum Occupancy 7 Max

See all rooms (8)

Peppers Soul Surfers Paradise ratings based on 575 Verified Reviews

Review Summary

4.8 out of 5 5.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Soul Surfers Paradise

5 out of 5

Posted by a verified traveller on 27 Jun. 2020

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Comment from Hotel Management

28 Jun. 2020 by Brad

Good Evening, We are delighted to see you enjoyed your stay with us and hope to welcome you back on your next trip to the Gold Coast. Kind regards, Brad Waugh Peppers Soul | Assistant Manager

3 out of 5

We loved the view of the beach from our room. We were disappointed that all of the hotel facilities were closed and we were not told this when we booked our stay. It was very expensive considering all the facilities were not open.

Posted by Carrie, from Sunshine Coast on 22 Jun. 2020

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Comment from Hotel Management

26 Jun. 2020 by Brad

Good Morning Carrie, Thank you for taking the time to provide feedback following your stay with us. We are delighted to read you loved the view from the unit although do apologise you were not contacted prior to your booking to advise of the closures. We do hope to welcome you back to Soul, once all our facilities are re-opened. Kind Regards, Brad Waugh

4 out of 5

Posted by a verified traveller on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Brad

Thank you for taking the time to provide feedback following your stay at Peppers Soul. We are pleased to see you enjoyed your stay with us and we hope to welcome you back on your next trip to the Gold Coast. Kind Regards, Brad Waugh

5 out of 5

Avery think was excellent and we are happy to stay again there 😀

Posted by a verified traveller on 6 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Brad W

Good Evening, Thank you for taking the time to provide feedback following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and look forward to welcoming you back in the near future. Kind Regards, Brad W

4 out of 5

Great location the shops are right next to the hotel so are restaurant. Family friendly and very safe.

Posted by Briggy, from Brisbane on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Brad

Good Afternoon, Thank you for taking the time to provide a review following your stay at Peppers Soul. We are delighted to hear you enjoyed your stay with us and found the hotel to be very family friendly. We look forward to welcoming you back to Soul on your next trip to the Gold Coast. Kind Regards, Brad

5 out of 5

location, customer service and cleanliness very good best location in surfers paradise

Posted by a verified traveller on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Brad W

Thank you for taking the time to provide feedback on your recent stay at Peppers Soul. We are delighted to hear you enjoyed your stay with us and will be sure to pass your comments onto the correct team. We look forward to welcoming you back to Peppers Soul in the near future. Kind Regards, Brad Waugh

5 out of 5

Maddie from reception went above and beyond. Awesome customer service.

Posted by a verified traveller on 3 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by HG

Good afternoon, Thank you for your lovely review and feedback regarding your experience here at Peppers Soul Surfers Paradise. Maddi is definitely a gem, please be sure I will passing this on to her. We hope to see you next time, Kind regards, Holly Gilbert Assistant Manager

5 out of 5

Posted by a verified traveller on 28 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Brad W

Thank you for providing the recent feedback following your stay at Peppers Soul. We are delighted to see you enjoyed your stay and hope to welcome you back in the near future. Kind Regards, Brad W

5 out of 5

Posted by a verified traveller on 11 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by HG

Good evening, Thank you for your review, we look forward to your future visit. Kind regards, Holly Gilbert Assistant Manager

4 out of 5

Posted by a verified traveller on 11 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by HG

Good evening, Thank you for review on our property. We look forward to your future return. Kind regards, Holly Gilbert Assistant Manager

About the Peppers Soul Surfers Paradise

Location 8 The Esplanade, Surfers Paradise, QLD 4217

Property Features

Peppers Soul Surfers Paradise offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. Event space at this aparthotel measures 646 square feet (60 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the luxury Peppers Soul Surfers Paradise. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Gold Coast aparthotel is smoke free.

1 building
199 guestrooms or units
77 levels
646 sq ft of conference space
60 sq m of conference space
Dining venue
Bar or lounge
Towels for the beach
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Concierge
Wedding services available
Terrace
Garden
BBQ grill(s)
Bellhop
Elevator
No smoking on site

Family Friendly Amenities

Outdoor pool
Indoor pool
Children's pool
Free WiFi
Kitchen
Separate dining area
Washer/dryer

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

Airport: Coolangatta Airport (OOL) (31.1 km / 19.4 mi)
Property shuttles: Airport shuttle
Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Peppers Soul Surfers Paradise offers 199 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 5-star aparthotel have kitchens with separate dining areas, dishwashers, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Gold Coast aparthotel provides complimentary wired and wireless Internet access. Additionally, rooms include minibars and safes. Housekeeping is provided daily.

In-room kitchen
Washer and dryer
Private balcony
Dining room
Sitting area
Minibar
IPod dock
In-room dining (limited hours)
HD television
Dishwasher
Coffee maker
Shower
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Iron and ironing board
Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Hyde Paradiso - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 60.0 per night.
Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

No pets allowed

Policies

All guests under 18 years of age must be accompanied by a parent or guardian and must provide proof of guardianship at check-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Property is cleaned with disinfectant
Protective clothing is available for guests
Masks are available for guests
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Events/parties not allowed
Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Debit cards
Property confirms they are implementing guest safety measures
Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between AUD 25.00 and AUD 35.00 per person (approximately)
Fee for wireless Internet in public areas: AUD 25 per 24-hour period (rates may vary)
Airport shuttle fee: AUD 35 per person (roundtrip)
Airport shuttle fee per child: AUD 10 (one way)
Valet parking fee: AUD 25 per night
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 60.0 per night
Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Soul Aparthotel
Soul Aparthotel Surfers Paradise
Soul Surfers Paradise
Surfers Paradise Soul
Soul Surfers Paradise Gold Coast
Peppers Soul Surfers Paradise Aparthotel
Peppers Soul Aparthotel
Peppers Soul Surfers Paradise
Peppers Soul
Peppers Soul Surfers Paradise Gold Coast
Peppers Soul Surfers Paradise Aparthotel
Peppers Soul Surfers Paradise Surfers Paradise
Peppers Soul Surfers Paradise Aparthotel Surfers Paradise

You should know

Peppers Soul Surfers Paradise offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Peppers Soul Surfers Paradise