4.3 out of 5

"Great place to stay as it is the centre of almost anything you want on surfers paradise. Not sure why but i could hear street noise even on the 9th f ... " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

At Mantra Towers of Chevron you'll be within steps of popular attractions like Cavill Avenue and Chevron Renaissance. Highlights at this hotel include 2 outdoor swimming pools, an indoor swimming pool, and free self parking.

TVs with cable channels are featured in all rooms, and you can enjoy balconies, WiFi, and coffee/tea makers. Fridges and microwaves make in-room dining convenient. Additionally, hairdryers, irons/ironing boards, and desks are available.

Enjoy the fitness centre and sauna. Additionally, you'll find a games room, express check-out, and a corner/local shop. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Surfers Paradise hotel include Infinity Attraction and Timezone.

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$230 per night

3 Bedrooms 1 Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Superior Sub Penthouse

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

3 Bedroom 2 Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

2 Bedroom 1 Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Sub Penthouse

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Mantra Towers of Chevron ratings based on 1,010 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Towers of Chevron

Everyone (397) Couples (98) Family (515)
4 out of 5
Great pool and good location of the hotel. Rooms need an upgrade as we had a worn out couch and warn out bed.

Posted by on 3 Feb. 2019

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Comment from Hotel Management

17 Feb. 2019 by Reservations Team

Thank you for taking the time to write to us and advise us of your concerns. We do take all of your comments on board and value your feedback as an integral part of our continuing aim to maximize service to our guests.

1 out of 5
This is no hotel, it’s a disgrace. Room was filthy, smelt of urine. Lifts don’t work. They don’t use the AC in public areas. We were threatened and harassed by a tenet in the garage, all in front of our young kids. Do not stay here.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

17 Feb. 2019 by Reservations Team

Thank you for taking the time to write to us and advise us of your concerns. We are sorry to hear your room was not clean enough. We do have housekeeping and maintenance on site who will attend as soon as possible to rectify any issues that are not up to standard. We do also have 24/7 security onsite however we will be following up in regards to this incident. We do apologize for any inconvenience caused during your stay and hope you will allow us to demonstrate the true spirit of Mantra Resorts hospitality when you next decide to holiday. We are regretful that this issue occurred during your stay

4 out of 5

Posted by on 11 Jan. 2019

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Comment from Hotel Management

17 Feb. 2019 by Reservations Team

Thank-you for the lovely review! We're glad you enjoyed your stay.

4 out of 5
Good amenities, close to beach and shops, good selection of restaurants close by. Great pool for kids.

Posted by , from sydney on 29 Dec. 2018

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Comment from Hotel Management

31 Dec. 2018 by Jen

Thank you for your great review. I am so pleased to read you enjoyed your stay with us. Chevron Towers is centrally located with all attractions at your doorstep. We look forward to welcoming you back in the near future.

2 out of 5
It wasnt clean at all. Worst holiday ever. I stayed at the towers before but this this it was very dirty. It has changed a lot from before. It used to be an amazing place to stay at not its full of bugs.

Posted by , from Deer Park on 27 Dec. 2018

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Comment from Hotel Management

31 Dec. 2018 by Jen

Thank you for your recent review. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible.

4 out of 5
Great location. Good facilities. Pity the room was dirty.

Posted by on 12 Dec. 2018

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Comment from Hotel Management

24 Dec. 2018 by Jen

Thank you for your recent review. I am so pleased to read you enjoyed your stay with us. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible.

5 out of 5
We were pleasantly surprised by the state of the rooms and facilities on offer. We were unable to make full use of the facilities but we did make good use of the included parking and close proximity to good shopping and eating. The only drew back in this establishment is that they still charge for WiFi access, which, these days seems to be out of step with other establishments.

Posted by , from Canberra on 19 Nov. 2018

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Comment from Hotel Management

21 Nov. 2018 by Reservations

We work hard to make our guests happy and appreciate your feedback! Our property does still currently charge for WIFI but we would be happy to pass on your comments in this regard. Thanks for staying with us!

5 out of 5
Was very impressed with the over all of the room. The view was breath taking. The room facilities quality was of high standards. Throughly enjoyed the gorgeous out door pool area.

Posted by , from Victoria, Australia on 11 Nov. 2018

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Comment from Hotel Management

14 Nov. 2018 by Reservations

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Great place. Was some broken glass under the couch which wasnt great given i had a toddler there.

Posted by , from Sydney on 30 Oct. 2018

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Comment from Hotel Management

7 Nov. 2018 by Reservations

Thank-you for the lovely rating. We are regretful that this issue occurred during your stay however please be advised that corrective action has since been taken. We hope you enjoyed your stay.

1 out of 5
From the moment we stepped off the elevator, there was a strong smell which was off putting. Once we opened the door to our hotel room, the smell was even worse. Looking around the hotel we noticed that the room had not been cleaned at all. The carpet was dirty, actual dirt marks smeared all over and what looked like left over food. Dirty kitchen floor. Walls in the kitchen had drink stains from floor to ceiling. Head of house keeping come up to inspect the room and she was even surprised by the state of the room. The manager offered to relocate us to another room however upon inspection, this room was very much the same. We requested immediate checkout and refund.

Posted by , from Australia on 25 Oct. 2018

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Comment from Hotel Management

7 Nov. 2018 by Reservations

Thank you for your feedback I am sorry to hear your room was not clean enough. We do have housekeeping and maintenance on site who will attend as soon as possible to rectify any issues that are not up to standard. We apologize that we didn't get to meet your expectations on this occasion however hope that if you choose to book again that we can provide a lovely Mantra Hotel experience for you.

Property Features

Mantra Towers of Chevron offers its guests 2 the outdoor swimming pools, an indoor pool, a sauna, and a fitness centre. Tour or ticket assistance, an arcade/games room, and dry cleaning/laundry services are also featured at the business-friendly Mantra Towers of Chevron. Self parking is free. This 4-star Surfers Paradise hotel is smoke free.

  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Indoor pool
  • Grocery/convenience store
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31 km / 19.3 mi)
  • Parking: Free self parking

Room Amenities

Air-conditioned accommodation at Mantra Towers of Chevron offers coffee/tea makers and a hairdryer. Rooms open to balconies. Fridges and microwaves are provided. In-room wireless Internet access is available for a surcharge. Cable televisions are provided. Additionally, rooms include an iron/ironing board and free toiletries.

  • Private balcony
  • Television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Nearby Activities

2 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Sunday: 8 AM-8 PM

Guests arriving after regular check-in hours must push the intercom at the lobby to receive check in instructions.

For details, guests can contact the property using the number on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Sunday: 8 AM - 8 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 25 per 24-hour period (rates may vary)
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Towers Chevron Apartment Surfers Paradise
  • Mantra Towers Chevron Apartment
  • Mantra Towers Chevron Surfers Paradise
  • Mantra Towers Chevron
  • Renaissance Surfers Paradise
  • Hotel Of Chevron Renaissance
  • Towers Of Chevron Renaissance Hotel Surfers Paradise
  • Mantra Towers Of Chevron Gold Coast/Surfers Paradise
  • Surfers Paradise Renaissance
  • Mantra Towers Chevron Hotel Surfers Paradise
  • Mantra Towers Chevron Hotel