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Mantra Towers of Chevron

3.5-star property
23 Ferny Avenue, Surfers Paradise, QLD 1800 796 370
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4.3 out of 5
Very good!
See all 994 Wotif Reviews

"Great service, staff were extremely patient with us when we couldn’t use the elevator & with our multiple requests. Fridge didn’t work & was replaced ... " More

By a verified traveller on Sun 29 Mar 2020

Points Of Interest

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Hotel Description

You'll be connected to a shopping center at Mantra Towers of Chevron, and within steps of popular attractions like Cavill Avenue and Chevron Renaissance. Highlights at this aparthotel include 2 outdoor swimming pools, an indoor swimming pool, and free self parking.

You can enjoy a TV with cable channels, and each apartment features a washer/dryer, a balcony, and WiFi. A refrigerator and a microwave make in-room dining convenient. A coffee/tea maker, a safe, and a hair dryer are also available.

Enjoy the fitness center and sauna. Other amenities include laundry facilities, a game room, and a terrace. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 3.5-star Surfers Paradise aparthotel include Infinity Attraction and Surfers Paradise Beach.

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$227* Per night/room 7 Jun. - 8 Jun.

3 Bedrooms 1 Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Superior Sub Penthouse

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

3 Bedroom 2 Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

2 Bedroom 1 Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Sub Penthouse

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Mantra Towers of Chevron ratings based on 994 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Towers of Chevron

Everyone (384) Couples (100) Family (508)
3 out of 5

Posted by on 7 Apr. 2020

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4 out of 5

Posted by on 1 Apr. 2020

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5 out of 5
Great service, staff were extremely patient with us when we couldn’t use the elevator & with our multiple requests. Fridge didn’t work & was replaced immediately

Posted by on 29 Mar. 2020

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5 out of 5
The staff were great! The hotel was awesome... I even got checked in really early after the staff had noticed I was a drowned rat just from my travels to get there thought that was great! The only downside was the shower was a bit small but long which was weird I felt claustrophobic at times as the layout was weird. In saying that I would stay there again our room was easy access to the shops so it was awesome

Posted by on 16 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Jaz

Thanks for your amazing review! The staff love helping our guests and ensuring their stay is worthwhile. We look forward to your return.

5 out of 5
Great location to everything , amazing views and not much noise. Only minor issues such as the lifts took ages to get to the floor and the car park is a bit confusing. Overall a great stay and definitely recommend

Posted by on 12 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Jaz

Thanks for yout amazing review!

4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Jazz

Thanks for your review!!

4 out of 5
I took the top off my toe in the bathroom as the metal door stopper is out in the middle of the room when the bathroom door is closed

Posted by on 2 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Jaz

Hi there, Could be please contact us as soon as possible to advise your unit number.

5 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Jaz

Thanks for your amazing review!

2 out of 5
The only bonus of this property was the lagoon style pool. It was perfect for the kids. The room overall was very disappointing, in unclean very dated. The furniture had stains, curtains stains and holes. Chips through the bathroom and kitchen floor tiles. The bathroom floor was not cleaned especially around the edges where all the bits collected and the toilet had a terrible smell. The vacuum didn’t collect anything and was useless and the few pegs that were provided were all brittle and broke before we got to use them. Our room was due for a vacuum and clean on the 8th day and we had to follow up, it happened on the 9th day and the room was not even vacuumed as promised. There were pencil makings on the walls. Overall very disappointed and will not return.

Posted by , from Sydney on 21 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Jazz

Thank you for your recent review. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible.

3 out of 5
Dated. Smelly in the corridoors and in the room. Needs a refresh revamp. The pool area is nice. Nice views from top floors.

Posted by on 19 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Jazz

Thank you for your recent review. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible.

About the Mantra Towers of Chevron

Location 23 Ferny Avenue, Surfers Paradise, QLD 4217

Property Features

Mantra Towers of Chevron offers its guests 2 outdoor swimming pools, an indoor pool, a sauna, and a fitness center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Mantra Towers of Chevron. Self parking is free. This 3.5-star Surfers Paradise aparthotel is smoke free.

  • 270 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Indoor pool
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31 km / 19.2 mi)
  • Parking: Free self parking

Room Amenities

Mantra Towers of Chevron offers 270 accommodations with washers/dryers and safes. Rooms open to balconies. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones.

  • Washer and dryer
  • Private balcony
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 8 AM - 8 PM
For more details, please contact the property using the information on the booking confirmation.

Guests arriving after regular check-in hours must push the intercom at the lobby to receive check in instructions.

This property's front desk is open during the following times:

  • Monday - Sunday: 8 AM - 8 PM
For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Heating is not provided. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, social distancing measures are in place and contactless check-in and check-out are available.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 25 per 24-hour period (rates may vary)
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chevron Renaissance
  • Chevron Renaissance Towers
  • Chevron Towers Renaissance
  • Renaissance Chevron
  • Towers Chevron
  • Towers Chevron Renaissance
  • Towers Chevron Renaissance Surfers Paradise
  • Hotel Of Chevron Renaissance
  • Mantra Towers Chevron Hotel Surfers Paradise
  • Towers Of Chevron Renaissance Gold Coast/Surfers Paradise
  • Towers Of Chevron Renaissance Hotel Surfers Paradise
  • Mantra Towers Chevron Apartment Surfers Paradise
  • Mantra Towers Chevron Apartment
  • Mantra Towers Chevron Surfers Paradise
  • Mantra Towers Chevron
  • Renaissance Surfers Paradise
  • Mantra Towers Of Chevron Gold Coast/Surfers Paradise
  • Mantra Towers Chevron Hotel
  • The Towers of Chevron Renaissance
  • Mantra Towers of Chevron Aparthotel
  • Mantra Towers of Chevron Surfers Paradise
  • Mantra Towers of Chevron Aparthotel Surfers Paradise
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.