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4.3 out of 5

"Great place to stay as it is the centre of almost anything you want on surfers paradise. Not sure why but i could hear street noise even on the 9th f ... " More

By a verified traveller on Fri 31 Aug 2018

Hotel Description

You'll be connected to a shopping centre at Mantra Towers of Chevron, and within steps of popular attractions like Cavill Avenue and Chevron Renaissance. Highlights at this hotel include 2 outdoor swimming pools, an indoor swimming pool, and free self parking.

All 270 rooms feature TVs with cable channels, and you can enjoy balconies, WiFi, and coffee/tea makers. Fridges and microwaves make in-room dining convenient. Additionally, hairdryers, irons/ironing boards, and desks are available.

Enjoy the fitness centre and sauna. Other amenities include free WiFi in public areas, a games room, and express check-out. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Surfers Paradise hotel include Infinity Attraction and Timezone.

1 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$225 per night

3 Bedrooms 1 Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Superior Sub Penthouse

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

3 Bedroom 2 Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

2 Bedroom 1 Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Sub Penthouse

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Mantra Towers of Chevron ratings based on 1,023 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Towers of Chevron

Everyone (403) Couples (98) Family (517)
4 out of 5
Great view and very spacious apartment. Well located and family friendly.

Posted by on 21 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Jen

Thank you for your fantastic review. It is great to be situated in the middle of the action with all necessary amenities close at hand. I’m glad you enjoyed your stay and we hope to welcome you back again.

3 out of 5
Good location and has everything you need. Bathroom/kitchen is starting to look outdated and needs a renovation.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Jen

Thank you for your great review. I am so pleased to read you enjoyed your stay with us. Chevron Towers is centrally located with all attractions at your doorstep. We look forward to welcoming you back in the near future.

4 out of 5

Posted by on 17 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Jen

Thank You For Your Review

4 out of 5
The resort was so well catered for families it was fantastic. We had a great view and loved the pool which was great for our kids. The only disappointing thing was the cleanliness of the room. The carpet was filthy and when we went to use the vacuum cleaner, a cigarette butt fell out of it. We also found used cotton buds and socks around the room. Apart from those issues we had a great time though

Posted by on 17 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Jen

Thank you for your recent review. I am so pleased to read you enjoyed your stay with us. I am delighted you got to enjoy our world class facilities. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible. We look forward to welcoming you back to Mantra Chevron Towers.

5 out of 5

Posted by on 15 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Jen

Thank you for your review - we look forward to welcoming you back to Mantra Towers of Chevron

5 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Jen

Thank you for your amazing review and we are thrilled you enjoyed your stay. We hope to see you again soon

4 out of 5

Posted by on 13 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Jen

Thank you for your amazing review and we are thrilled you enjoyed your stay. We hope to see you again soon

2 out of 5
Property location was good. Room had 4 cockroaches, one came out of the toilet that was hygienically sealed with its paper sash. Would not recommend

Posted by on 1 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by Jen

Thank you for your recent review. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible.

3 out of 5
The staff were rude we stayed for 3 nights 4 days they only gave us 1 set of towels when we went to ask for more one of the staff said that’s the last set of towels the next set we have to pay for them , I’m a mantra plus vip so I get latest check out 12pm she said the latest is 10am if I want to stay an extra 1 hour I have to pay $40 , rather than that the hotel was good average but we were all the way on the other side

Posted by on 25 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by Jen

Thank you for your review. We do advertise as fully self-contained apartments so our housekeeping team do not come in on a daily basis and clean the unit. If you do wish for this to happen our friendly reception team can arrange for a small fee. We do offer rubbish chutes on every level for guests to throw their trash away – these are next to the lifts in all three towers. We do offer one additional complimentary set of towels to our guests, which can then be washed/dried in the laundry facilities within in unit. I am sorry to hear you were advised there would be a charge for late check out - unfortunately as you have booked through Expeida and not Mantra Group directly the membership does not carry over. When you choose to next stay with the Mantra Group if booked with thr property or reservations team direct we can link the booking to your membership and then the benefits will apply such as late check out, free wifi, drink on arrival etc. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible.

5 out of 5
Just had the most amazing, relaxing time. Loved our unit. View was amazing. Visit wise, excellent. Close to all amenities..,staff were very polite and helpful. Would highly recommend, can’t wait to come back and stay... thank you.. Janice forbes, Hervey Bay..

Posted by on 19 Mar. 2019

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Comment from Hotel Management

20 Mar. 2019 by Jen

Thank you for you great review. We are so happy to read you enjoyed our amenities and found our staff helpful. You must come back to Surfers in the future, it is a beautiful place and we would love to have you as a return guest so we can make your next holiday here just as amazing

Property Features

Mantra Towers of Chevron offers its guests 2 the outdoor swimming pools, an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. Tour or ticket assistance, an arcade/games room, and dry cleaning/laundry services are also featured at the business-friendly Mantra Towers of Chevron. Self parking is free. This 4-star Surfers Paradise hotel is smoke free.

  • 270 guestrooms or units
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31 km / 19.3 mi)
  • Parking: Free self parking

Room Amenities

Mantra Towers of Chevron offers 270 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies. Fridges and microwaves are provided. In-room wireless Internet access is available for a surcharge. Cable televisions are provided. Additionally, rooms include an iron/ironing board and free toiletries.

  • Private balcony
  • Television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Nearby Activities

2 the outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Sunday: 8 AM-8 PM

Guests arriving after regular check-in hours must push the intercom at the lobby to receive check in instructions.

For details, guests can contact the property using the number on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Sunday: 8 AM - 8 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 25 per 24-hour period (rates may vary)
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Towers Chevron Apartment Surfers Paradise
  • Mantra Towers Chevron Apartment
  • Mantra Towers Chevron Surfers Paradise
  • Mantra Towers Chevron
  • Renaissance Surfers Paradise
  • Hotel Of Chevron Renaissance
  • Towers Of Chevron Renaissance Hotel Surfers Paradise
  • Mantra Towers Of Chevron Gold Coast/Surfers Paradise
  • Surfers Paradise Renaissance
  • Mantra Towers Chevron Hotel Surfers Paradise
  • Mantra Towers Chevron Hotel