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4.1 out of 5

"The common areas are very glamorous and food in the restaurant and poolbar was good. The pool area is really nice but you need to get there early as t ... " More

By a verified traveller on Wed 19 Jan 2022

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Hotel Description

A luxury stay in Gold Coast awaits you at Palazzo Versace. You'll be 2.9 km (1.8 mi) from Surfers Paradise Beach and 1.4 km (0.8 mi) from Broadwater Parklands. Highlights at this romantic hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

TVs with cable channels are featured in all 200 rooms, and you can enjoy free WiFi, balconies, and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include jetted tubs and bathrobes. Separate bathtubs and showers, coffee/tea makers, and in-room massages are also available.

The restaurant, Le Jardin, is open for brunch and lunch. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the marina, 24-hour gym, pool cabanas, and pool loungers. Business amenities include conference space, a business center, and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

This 5-star Main Beach hotel is 3.6 km (2.2 mi) from Slingshot and 3.9 km (2.4 mi) from Chevron Renaissance.

Superior King

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$404* Per night/room 21 Feb. - 22 Feb.

Superior Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Lagoon Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Two Bedroom Condo (Rooftop)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three Bedroom Condo (Mid-level)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Palazzo Versace ratings based on 288 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palazzo Versace

Everyone (201) Couples (47) Business (1) Family (29) Other (1)
4 out of 5
The common areas are very glamorous and food in the restaurant and poolbar was good. The pool area is really nice but you need to get there early as there are not nearly enough loungers. The staff were all really friendly and helpful despite being rushed off their feet due to shortages caused by covid. We had a standard room and it was ok but not perfect considering the price.

Posted by on 19 Jan. 2022

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5 out of 5
Beautiful and high quality Friendly helpful and efficient service everywhere

Posted by on 21 Dec. 2021

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Comment from Hotel Management

28 Dec. 2021 by Jacob Nash | Assistant Front Office Manager

Dear Amanda, Thank you for staying with us here at Palazzo Versace and for taking the time to complete this review! It is so wonderful to read that you found our associates to be friendly, efficient and helpful on every interaction. On behalf of all ambassadors here at the hotel, I trust you had a wonderful Christmas - and wish you every happiness for another fabulous year ahead. Kindest, Jacob Nash Assistant Front Office Manager

5 out of 5
Very good place to stay.

Posted by on 4 Dec. 2021

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Comment from Hotel Management

15 Dec. 2021 by Jacob Nash | Assistant Front Office Manager

Dear Damien, Thank you for your recent stay with us here at Palazzo Versace and for taking the time to complete this review. I am so glad that you enjoyed your time in residence and hope we can welcome you back again soon! On behalf of all the ambassadors here at the hotel we wish you a happy Christmas; and a safe and prosperous new year. Happy holidays, Jacob Nash Assistant Front Office Manager

3 out of 5
For the price we paid for one night, I was disappointed that the towels and bath robes were obviously scratchy and well washed not soft and cuddly. We couldn’t sleep with the Air conditioning being so loud and a rattling noise, we had to turn it off completely to get to sleep. We were booked in for breakfast at 10:15, and by then all the hot food was overcooked We were Rushed out by staff to clear away for the lunch? It was a nice room with a lovely comfy bed though!

Posted by on 22 Nov. 2021

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Comment from Hotel Management

28 Dec. 2021 by Jacob Nash | Front Office Manager

Dear Lisa, Thank you for your recent stay with us at Palazzo Versace and for taking the time to complete this review. All feedback whether it be positive or negative gives the executive team and I a great understanding of what we are doing well; or on this occasion where improvement is required. Please accept my sincere apologies that we did not meet your expectations or our own on this occasion. I hope we have a chance to welcome you back to the property again in the not too distant future - and provide you with a truly elegant time in residence. Yours sincerely, Jacob Nash Front Office Manager

5 out of 5
Really enjoyed the stay

Posted by on 25 Sep. 2021

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5 out of 5
Luxurious stay

Posted by on 7 Sep. 2021

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5 out of 5

Posted by on 7 Jul. 2021

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5 out of 5
Treated well, and service is second to none

Posted by on 7 Jul. 2021

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5 out of 5
Great stay! We loved it and had a beautiful stay and would recommend. Great atmosphere and well looked after.

Posted by on 5 Jul. 2021

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5 out of 5
We loved everything about it. The interior, the view from our suite,the food. Worth every cent.

Posted by on 15 Jun. 2021

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Property Features

Palazzo Versace offers its guests a full-service spa, a marina, and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Palazzo Versace. Free self parking is available. Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 200 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Built in 2000
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Palazzo Versace offers 200 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Le Jardin - Overlooking the pool, this restaurant serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar.

Il Barocco - Overlooking the pool, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Vanitas - Overlooking the pool, this fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Late night fare is available from 24-hour room service.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cribs (infant beds) are available for AUD 45.0 per week.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 48 and AUD 48 for adults, AUD 24 and AUD 24 for children (approximately)
  • Valet parking fee: AUD 50 per night
  • Crib (infant bed) fee: AUD 45.0 per week
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Versace
  • Palazzo Versace Hotel
  • Palazzo Versace Hotel Main Beach
  • Palazzo Versace Main Beach
  • Hotel Versace
  • Palazzo Versace Gold Coast/Main Beach, Australia
  • Palazzo Versace Hotel
  • Palazzo Versace Main Beach
  • Palazzo Versace Hotel Main Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.