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4.8 out of 5

"From sunrise to sunset and all day long, the ocean view from our balcony was the best show money can ever buy. Everything Broadbeach has to offer so ... " More

By a verified traveller on Sat 01 Sep 2018

Hotel Description

A luxury stay in Broadbeach awaits you at Peppers Broadbeach. Within just a 10-minute stroll, you'll find popular attractions like The Oasis and Gold Coast Convention and Exhibition Centre. Highlights at this aparthotel include 2 outdoor swimming pools, and in-room kitchens and washers/dryers.

You can enjoy a plasma TV with cable channels, and each apartment features free WiFi, a balcony, and a dining area. A kitchen comes with a fridge, a microwave, and a hob, making in-room dining convenient, and the minibar provides refreshments. A sitting area, a DVD player, and room service are also available.

A day of pampering can include massages and facials. Enjoy the fitness centre, spa tub, and steam room. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Plus you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of airport drop-off service.

Within a 15-minute walk of this 5-star Broadbeach aparthotel, attractions include The Star Gold Coast and Pacific Fair Shopping Centre.

1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$218 per night

3 Bedroom Skye Home

Bed Count 1 King Bed Maximum Occupancy 7 Max

2 Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

2 Bedroom Premium Ocean

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppers Broadbeach ratings based on 899 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Broadbeach

Everyone (382) Couples (247) Business (1) Family (265)
3 out of 5
When you are on a eco package, and only told once a request to make the room up on day 3 is refused, then the experience isn’t great. Towels and toiletries should be replaced regularly. Not good guys!

Posted by on 24 Apr. 2019

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2 out of 5
My wife and I are Doctors, we book at Broadbeach 4or5 times per year. Know a lot of apartments. Peppers is above average. However between us We contacted the reception on 3 occasions and they are just rude, and unhelpful Will not stay there again or recommend the place

Posted by on 23 Apr. 2019

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5 out of 5
Was a beautiful at Peppers. Such a lovely surprise when we received an upgrade to a 3 bed sky home. What a sensational apartment with an awesome view! Highly recommend!

Posted by on 19 Apr. 2019

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4 out of 5
Close to everything, great room, great views and excellent service.

Posted by on 18 Apr. 2019

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4 out of 5

Posted by on 13 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by NM

Dear Guest, Thanks for the rating-appreciated! Regards Neil

5 out of 5

Posted by on 13 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by NM

Dear Guest, Thanks for the rating-appreciated! Regards Neil

4 out of 5

Posted by on 9 Feb. 2019

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5 out of 5
Great location, super market just cross the street, 10 mins walk to broadbeach bus, tram station, Pacific fair, lots of good restaurants nearby. Clean tidy rooms, has everything we need. Very enjoyed our stay.

Posted by on 2 Feb. 2019

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5 out of 5
Heart of Broadbeach and close to everything. Parking on arrival is very confusing. Ideally each room should be assigned its own parking spot. Pool depth is excellent for the kids.

Posted by on 28 Jan. 2019

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2 out of 5
1 Lift was out the entire stay, then on another guest was moving out of the property so the 2nd lift was out for the day which left only 1 lift for an entire 1 side of the building.

Posted by on 24 Jan. 2019

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Renovations + Closures

The property will be renovating from 25 July 2019 until 26 September 2019 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Property Features

Peppers Broadbeach offers its guests 2 the outdoor swimming pools, a spa tub, a steam room, and a fitness centre. WiFi is free in public spaces. A business centre, a limo/town car service, and a meeting room are available. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, tour or ticket assistance, and a BBQ are also featured at the luxury Peppers Broadbeach. Limited free parking is available on a first-come, first-served basis. This 5-star Broadbeach aparthotel is smoke free.

  • 203 guestrooms or units
  • 50 levels
  • 2 buildings
  • Built in 2010
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (18.7 km / 11.6 mi)
  • Metro station: Broadbeach South Light Rail Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Peppers Broadbeach offers 203 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas. A pillow menu is available. Plasma televisions come with cable channels and pay-per-view films. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower and a hairdryer. This Broadbeach aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Films for purchase
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 7
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

A security deposit is payable by credit/debit card and is due at check-in. 1-bedroom and 2-bedroom suites require $200 deposit. 3-bedroom sky homes require $1500 deposit. The 3-bedroom sub-penthouse requires $2500 deposit. For additional information, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 22 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Broadbeach Aparthotel
  • Peppers Broadbeach
  • Peppers Broadbeach Gold Coast
  • Peppers Broadbeach Hotel Broadbeach