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4.1 out of 5

"Good size room, great view and central location. When we stayed renovation we’re being done on the pool " More

By a verified traveller on Thu 21 Jan 2021

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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at Mantra on View Hotel. Within steps you'll find popular attractions like Surfers Paradise Beach and Chevron Renaissance. Highlights at this hotel include 4 spa tubs, a full-service spa, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 374 rooms feature furnished balconies, WiFi, and in-room massages. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Safes, hair dryers, and irons/ironing boards are also available.

A relaxing day at Serrenity Medispa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, NOSH Pan Asian, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Plus you'll find a health club, WiFi in public areas, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a short walk of this 4.5-star Surfers Paradise hotel include Infinity Attraction and Slingshot.

City View Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$124* Per night/room 27 Jan. - 28 Jan.

High Ocean View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

High Ocean View Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Ocean View Twin Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mantra on View Hotel ratings based on 289 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra on View Hotel

Everyone (171) Couples (35) Family (49)
4 out of 5
Good size room, great view and central location. When we stayed renovation we’re being done on the pool

Posted by , from Sunshine Coast on 21 Jan. 2021

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5 out of 5
Close to the mall and beach well priced location excellent

Posted by on 21 Jan. 2021

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4 out of 5
Great value .. staff always very helpful .. rooms nice and clean and a walk to all the places I need to access.

Posted by on 11 Jan. 2021

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4 out of 5
Rooms need a refurbishment. Staff were excellent in customer service. Car park access behind hotel needs to be cleaned.

Posted by on 9 Jan. 2021

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2 out of 5
Construction work at this hotel began at 6.45 each morning. Gym closed. Pool closed. None of this information was provided when I was considering booking or during check in. I enjoy a sleep in on my holidays, I like to use a gym each day and my daughter likes to use the pool each day so very poor form on the part of management to accept my money and provide such a poor experience in return.

Posted by on 31 Dec. 2020

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5 out of 5
The pool was not available so that was a bummer but the kids enjoyed the spas.

Posted by on 26 Dec. 2020

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Comment from Hotel Management

1 Jan. 2021 by Manager

Hi there I am glad the kids enjoyed the new Spa Deck! Thank you so much for the top rating

1 out of 5
Tried to phone the complex for hours and could not get an answer

Posted by , from Central coast on 22 Dec. 2020

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Comment from Hotel Management

1 Jan. 2021 by Manager

Dear Victor, I am so sorry you had trouble getting through to the hotel. I hope we were able to connect in the end

5 out of 5

Posted by on 22 Dec. 2020

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Comment from Hotel Management

1 Jan. 2021 by Manager

thank for the great rating

5 out of 5
The swimming pool was not operational (a construction site and looks like it has been for a while), thankfully it is close enough to the beach. Overall it was a pleasant experience, the staff were accommodating, my only negative is it definitely was not cleaned in a sanitary manner, the remote control for the tv was extremely dirty and door handles were visibly dirty (in my opinion, these are items that would be high transmitters for germs).

Posted by on 20 Dec. 2020

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Comment from Hotel Management

1 Jan. 2021 by Manager

Hi there thank you for your feedback. I am sorry about the construction site but that area is not owned or operated by the hotel and so we have very little control over it. The cleaning however is down to us and I am so sorry that we missed the items that you mentioned particularly as we set ourselves such high standards.

3 out of 5
No pool, no restaurant, rooms are massively run down. Reception area is lovely and the rooms do not match.

Posted by on 13 Dec. 2020

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Comment from Hotel Management

1 Jan. 2021 by Manager

Thank you for your review. I am so sorry that you just missed the reopening of the restaurant by a couple of days. regards

Property Features

Mantra on View Hotel offers its guests 4 spa tubs and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 18030 square feet (1675 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Mantra on View Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Gold Coast hotel.

  • 1 building
  • 374 guestrooms or units
  • 22 levels
  • 18030 sq ft of conference space
  • 1675 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Coolangatta Airport (OOL) (28.9 km / 17.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mantra on View Hotel offers 374 accommodations with safes and hair dryers. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Gold Coast hotel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony (furnished)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

NOSH Pan Asian - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

WiFi (surcharge) is limited to 5GB per day. Further charges may apply for additional usage.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per stay.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per 24-hour period (rates may vary)
  • Self parking fee: AUD 10 per day (in/out privileges)
  • Valet parking fee: AUD 15 per day
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra on View Hotel Hotel
  • Mantra on View Hotel Surfers Paradise
  • Mantra View Hotel Surfers Paradise
  • Mantra View Hotel
  • Mantra View Surfers Paradise
  • Mantra View
  • Mantra On View Hotel Gold Coast/Surfers Paradise
  • Mantra on View Hotel Hotel Surfers Paradise

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.