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4.1 out of 5

"Great value. Great position. Nice and clean. Staff were lovely. Check in really needs some work, way too long a wait. Also, breakfast was a great ... " More

By a verified traveller on Tue 17 Mar 2020

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Hotel Description

A luxury stay in the heart of Surfers Paradise awaits you at Mantra on View Hotel. Within steps you'll find popular attractions like Surfers Paradise Beach and Chevron Renaissance. Highlights at this family-friendly hotel include 3 outdoor swimming pools, a full-service spa, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 403 rooms feature furnished balconies, WiFi, and in-room massages. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Safes, hair dryers, and irons/ironing boards are also available.

A relaxing day at Serrenity Medispa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, NOSH Pan Asian, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the health club, spa tub, and kids' swimming pool. Plus you'll find WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a short walk walk of this 4.5-star Surfers Paradise hotel include Infinity Attraction and Slingshot.

City View Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$116* Per night/room 26 May - 27 May

High Ocean View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean View Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

High Ocean View Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Ocean View Twin Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mantra on View Hotel ratings based on 983 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra on View Hotel

Everyone (676) Couples (156) Business (6) Students (1) Family (122)
5 out of 5
Great value. Great position. Nice and clean. Staff were lovely. Check in really needs some work, way too long a wait. Also, breakfast was a great selection and looked good, but was quite cold. Overall, a great experience though. Highly recommended.

Posted by on 17 Mar. 2020

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2 out of 5
check in took way to long. needs improvement ... place needs updating

Posted by on 16 Mar. 2020

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2 out of 5
Blood stains on hotel floor and bed- room key locked us out twice - no cutlery in room

Posted by on 15 Mar. 2020

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2 out of 5
When we arrived no concierge brought out the trolley or greeted us, they were just standing at their desk. We were given a room on the 17th floor and right next to the lifts. No problem. The bathroom was mouldy, the beds were uncomfortable and we had no sleep due to some loud young people in the hall ways running up and down and talking very loud almost screaming. This went on all night Saturday night and the last time I heard someone yelling was 5.05am. Absolutely terrible. The breakfast was ordinary and the amenities were disgusting. The pool dangerous and dirty. Honestly the worst run down place in Surfers Paradise.

Posted by on 15 Mar. 2020

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3 out of 5
walking distance to every thing,staff were friendly,rooms were clean, large selection to offer for the breakfast but on the day every thing in the hot selection was cold which was a disappointment,apart from that it was a great stay.

Posted by , from surfers paradise on 9 Mar. 2020

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3 out of 5
Booking in was a nightmare. Staff were overwhelmed. Breakfast was disgusting. All tureens were empty with no signs of being filled so choices were very limited. Certainly not worth $25. Drinking glass smelt.

Posted by , from Qld on 1 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Brisa

Dear Steph Thank you for your time and your feedback. I will defenitely pass it on to the relevant department for consideration and improvement. We hope to have the opportunity to welcome you back again in the near future to serve you better. Kind regards Brisa

4 out of 5
Close to everything and the beach. Could do with painting as some areas looked old

Posted by on 1 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Brisa

Dear Guest Thank you for your time and your feedback. Im glad you enjoyed your stay and our beautiful location. I will pass on your feedback to the relevant department for consideration and improvement. We all hope to have the opportunity to welcome you back again in the near future. Kind regards Brisa

4 out of 5
Room benches/drawers, old and tired. Damaged and poor condition

Posted by on 1 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Brisa

Dear Guest Thank you very much for your time and your review. Refurbishment is already underway for all rooms, eventurally they will all have the new and fresh look. And hopefully you will be able to enjoy that in your next visit. Kind regards Brisa

5 out of 5
Great location in the heart of Surfers Paradise and excellent value.

Posted by , from Brisbane on 25 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Brisa

Dear Dave Thank you for the review and for choosing to stay with us. I'm glad you enjoyed your stay and our great location. We hope to have the opportunity to welcome you back again in the near future. Kind regards Brisa

4 out of 5
Rooms size is great and I love the balconies sitting on them and watching the ocean or even the city, marvellous! The room had a damp smell, aslo a bit stingy on amenities especially when you are travelling with family.

Posted by , from Brisbane on 17 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Brisa

Dear Saleem Thank you very much for your time and for your feedback. I am glad to know that you enjoyed of our great rooms and beautiful views. I will definetely pass on your feedback to the relevant departments for improvement and cosideration. I hope we have the opportunity to welcome you back again in the near future. Kind regards

Property Features

Mantra on View Hotel offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 18030 square feet (1675 square meters) and includes conference space. A children's pool, a terrace, and tour/ticket assistance are also featured at the luxury Mantra on View Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Surfers Paradise hotel.

  • 1 building
  • 403 guestrooms or units
  • 22 levels
  • 18030 sq ft of conference space
  • 1675 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31.6 km / 19.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mantra on View Hotel offers 403 accommodations with safes and hair dryers. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Surfers Paradise hotel provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony (furnished)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

NOSH Pan Asian - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

WiFi (surcharge) is limited to 5GB per day. Further charges may apply for additional usage.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per stay.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited.

  • Debit cards not accepted
  • Events/parties not allowed
  • Parking height restrictions apply
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per 24-hour period (rates may vary)
  • Self parking fee: AUD 10 per day (in/out privileges)
  • Valet parking fee: AUD 15 per day
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra on View Hotel Hotel
  • Mantra on View Hotel Surfers Paradise
  • Mantra View Hotel Surfers Paradise
  • Mantra View Hotel
  • Mantra View Surfers Paradise
  • Mantra View
  • Mantra On View Hotel Gold Coast/Surfers Paradise
  • Mantra on View Hotel Hotel Surfers Paradise

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.