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4.0 out of 5

"Stayed 26 days and was home away from home. Everything was comfortable. Loved the BBQ area downstairs plus the pool and spa. " More

By a verified traveller on Wed 15 Aug 2018

Hotel Description

At Palmerston Tower Holiday Apartments you'll be within just a 10-minute stroll of Gold Coast Aquatic Centre and Broadwater Parklands. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, 2 multiple bathrooms and a balcony or patio. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A living room, a dining area and a separate tub and shower are also available. Weekly housekeeping is available.

Enjoy the outdoor tennis court, spa tub and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 3.5-star Southport property include Rockpools and Australia Fair Shopping Centre.

Standard Apartment, 2 Bedrooms, Kitchen (7 Night Stay)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, Non Smoking, Kitchen (1 Bedroom 1 Night)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms, Kitchen (5 Night Stay)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 2 Bedrooms, Kitchen (3 Night Stay)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom, Kitchen (5 Night Stay)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, Non Smoking, Kitchen (1 Bedroom 2 Night Stay)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Palmerston Tower Holiday Apartments ratings based on 189 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palmerston Tower Holiday Apartments

Everyone (82) Couples (23) Business (1) Family (82) Other (1)
4 out of 5
Clean apartment, complex itself was quiet and residents friendly. Great heated pool with spa. Only down side is construction noise from building next door. Noise began at 6am Overall the area is great and the accommodation met our expectations

Posted by on 25 Apr. 2019

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5 out of 5
Great view and location. Very comfortable room enjoyed our stay

Posted by on 23 Dec. 2018

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5 out of 5

Posted by on 13 Dec. 2018

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5 out of 5

Great views, close to the beach.

Pros: The views.
Cons: No
Location: Close to everything: beach, shops, eating places,clubs. Great location.
Stayed 26 days and was home away from home. Everything was comfortable. Loved the BBQ area downstairs plus the pool and spa.

Posted by , from Cape Paterson on 15 Aug. 2018

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Comment from Hotel Management

16 Aug. 2018 by Management

Thank you for your review. We loved having you stay with us. Our heated pool, spa and bbq area is very popular, particularly with families and we love to see our guests enjoy our facilities.

1 out of 5

Rip off schemeing unorganised management

So the room was good, props to the property owners. Apperantly having a hard time to sell the place. Couldn’t see why until I come into contact with the owners/management. So after I had already paid for the place, checked in and was done and dusted the owner peter was looking over my things and starts hassling me about my luggage (a milk crate of clean car parts) tells me if i bring that inside i have to pay a deposit. I said ok I won’t bring them in but he starts hassling me for more money creating an unnecessary situation and even started going through my things as an invasion of privacy! I complied even Tho unsettled about it and afterwards apologised for arguing back because I wanted a hassle free stay. But constantly he’s lurking around looking in my vehicle (along with other residents) really just making me uncomfortable. The day I move out he tells me as I’m walking out the door, “I’ll release the $250 security deposit, no problem”. Still today (2 weeks later) there is still no release of funds, I’ve had numerous conversations with them asking for and they start accusing me of trying to get “free money” and all sorts. They’ve also told me they released it and “have been in contact with bank but don’t know what the problem is”. So I asked for proof of this releasing of funds transactions and they tried to fool me with my own recipet of me paying them the money!! I’m actually Appalled by thier customer service skills etc. Still waiting... NEVER come here!!!!!

Posted by on 2 Jul. 2018

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Comment from Hotel Management

22 Jul. 2018 by Katy

This review is inaccurate as can be seen from our many lovely reviews from guests. We do have a zero tolerance for abuse to our property, ourselves and suspicious activity. The bond was released on the day of departure and we were threatened with a bad review unless we gave him an additional cash refund.

4 out of 5

Great Views From Room 15c

Rooms are a little dated but the amazing view and location take over that :)

Posted by on 11 Feb. 2018

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Comment from Hotel Management

31 Mar. 2018 by Peter & Katy

Thanks very much for your feedback. All of our rooms are different but all are of a very good standard now and all our owners are spending a lot of money updating. We are so happy you enjoyed the view, it really is amazing!

5 out of 5

Great place

Fantastic views, nice and close to everything you could want to do and great staff,

Posted by on 23 Jan. 2018

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Comment from Hotel Management

1 Feb. 2018 by Peter & Katy

Thank you for your kind words, we are glad you enjoyed your stay!

5 out of 5

Beautiful view close to everything

Location: The accommodation was well situation with access to a massive shopping centre just 15 minutes down the road.
The staff were very helpful and always available when needed. There was secure lockup garage and easy access to everything. The rooms were very nice and well spaced out. Plenty of room for 4 people to move about without constantly running into each other.

Posted by on 22 Jan. 2018

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Comment from Hotel Management

1 Feb. 2018 by Peter & Katy

Thanks you so much for your kind words! Our main goal is to make sure everyone has a good stay. We hope that you come back and stay some time in the future. Regards Palmerston Management

4 out of 5
Very relaxing the pool was enjoyable views amazing

Posted by on 3 Jan. 2018

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Comment from Hotel Management

1 Feb. 2018 by Peter & Katy

Thanks for your feedback and kind words! Palmerston Management

4 out of 5
good location, nice and friendy staffs, quiet envioronment closed to sea world,movie world,and seafood there is cheap

Posted by , from melbourne on 8 Nov. 2017

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Comment from Hotel Management

27 Nov. 2017 by Katy

Thanks for your feedback and we are glad to hear that you enjoyed your stay. We are in a great central location to really explore the Gold Coast!

About the Palmerston Tower Holiday Apartments

Location 114 Marine Parade, Southport, QLD 4215

Property Features

Palmerston Tower Holiday Apartments offers its guests an outdoor pool, a kid's pool, an outdoor tennis court, and a spa tub. WiFi is free in public spaces. A round-trip airport shuttle (available on request) is available for a fee. Tour or ticket assistance, a BBQ, and a garden are also featured at Palmerston Tower Holiday Apartments. Self parking is free.

  • 1 building
  • 18 guestrooms or units
  • 16 levels
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (45.7 km / 28.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palmerston Tower Holiday Apartments offers 18 forms of air-conditioned accommodation with washers/dryers and an iron/ironing board. Rooms open to balconies or patios. This accommodation offers separate living rooms. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Living room
  • Flat-screen television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (weekly)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 9 AM-4:30 PM
  • Saturday-Sunday: 9 AM-11 AM
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available upon request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 4:30 PM
  • Saturday - Sunday: 9 AM - 11 AM
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 35 per person (one way)
  • Airport shuttle fee per child: AUD 35 (one-way), (up to 18 years old)
  • Rollaway bed fee: AUD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palmerston Tower Holiday Apartments Apartment Southport
  • Palmerston Tower Holiday Apartments Apartment
  • Palmerston Tower Holiday Apartments Southport
  • Palmerston Tower Holiday Apartments

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Palmerston Tower Holiday Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.