6/10 Okay
Trish
Travelled with family and small children
5 Nov 2025
Disliked: Cleanliness, property conditions & facilities
My family have previously stayed in a three bedroom apt at this property and enjoyed the location which is why we booked a return stay. However the apartment we were allocated this time was on a lower floor (7) and TBH it was not very clean. There was a strong smell of cooking fat and the kitchen including all the cutlery and crockery felt sticky. It appeared that the apartment had not had anything more than a surface clean for quite a while and there were cobwebs and dust around all the furniture and fittings.
There was also SIGNIFICANT noise throughout the night from the construction works on the GC tram track.
Only one of the lifts in the building worked which resulted in considerable delays entering and exiting the building - this was our experience on both trips. When the lift did eventually arrive on the ground floor it required a lot of workarounds to get it to respond to keyed directions. From chatting with full time residents of the property this is an enduring issue.
Loved the location and the layout of the apartment but would not book again.
Trish
Stayed 6 nights in Oct 2025
