"Unfortunately when we arrived later at night (after an international flight) with our toddler and infant, there was no cot in the room despite this be ... " More
A relaxing visit to eforea spa can include deep-tissue massages, hot stone massages, aromatherapy, and hydrotherapy along with access to the steam room. The restaurant, Catch Restaurant, serves seafood and is open for breakfast and dinner. Ms Margot's Bar & Eats is the hotel's own cocktail bar, serving drinks along with breakfast and light fare. Enjoy the indoor swimming pool, gym, spa tub, and sauna. 10764 square feet (1000 square meters) of event facilities include 4 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Buffet breakfast is available daily. There's also valet parking, along with the convenience of a theme park shuttle.
With a stay at this 5-star Surfers Paradise hotel, you'll be 0.7 km (0.5 mi) from SkyPoint Observation Deck and 3.3 km (2.1 mi) from Gold Coast Convention and Exhibition Centre.
14 Sep. 2023 by Fiona Pryde - General Manager
Dear Taylor, We're very sorry to read the cot was not supplied in your guest room, especially after travelling international. Our Executive Team are reviewing your comments to ensure they are used to improve our guest's experience.Warm regards,
11 Sep. 2023 by Fiona Pryde - General Manager
Dear Mer, We're so pleased to read you had an amazing stay and hope to welcome you back again soon. Warm regards,
6 Sep. 2023 by Fiona Pryde - General Manager
Thank you for your score, Katrina.
5 Sep. 2023 by Fiona Pryde - General Manager
Dear Graham, We're so happy to read you enjoyed your stay and our wonderful team members were first class.We hope to welcome you back again soon. Warm regards
5 Sep. 2023 by Fiona Pryde - General Manager
Thank you for your score, Vikkilee.
30 Aug. 2023 by Fiona Pryde - General Manager
Thank you for a great score, Cayley!
5 Sep. 2023 by Fiona Pryde - General Manager
Dear Katrina, We're so pleased to read our team were able to make you stay memorable. We can't wait to celebrate with you next year!
21 Aug. 2023 by Fiona Pryde - General Manager
Dear Andrew, We regret the inconvenience and frustration caused by the noise coming from the nearby businesses. Where possible, our team are more than willing to arrange an alternative room on a higher floor or on the opposite side of the hotel in an effort to accommodate such disruptions.Warm regards,
15 Aug. 2023 by Fiona Pryde - General Manager
Dear Maddison, We're very sorry to read you were disappointed with our reception team. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience.We are pleased to see the rest of your stay went well. Warm regards,
29 Aug. 2023 by Fiona Pryde - General Manager
Thank you for your great score, Sean!
Hilton Surfers Paradise Hotel & Residences offers its guests a full-service spa, 4 outdoor swimming pools, an indoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. 4 meeting rooms and limo/town car service are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the luxury Hilton Surfers Paradise Hotel & Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Gold Coast hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Hilton Surfers Paradise Hotel & Residences offers 320 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.
For a fee, guests can enjoy buffet breakfast daily.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.