For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Hilton Surfers Paradise Hotel and Residences places you in the center of Gold Coast, connected to a shopping center and within a short 5-minute stroll of Cavill Avenue and Surfers Paradise Beach. Highlights at this luxury hotel include 4 outdoor swimming pools, a full-service spa, and a restaurant.
LCD TVs with digital channels are featured in all 320 rooms, and you can enjoy iPod docks, WiFi, and wired Internet. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and slippers. 24-hour room service, coffee/tea makers, and safes are also available.
A relaxing visit to eforea spa can include deep-tissue massages, hot stone massages, aromatherapy, and hydrotherapy along with access to the steam room. The restaurant, Catch Restaurant, serves seafood and is open for breakfast and dinner. Ms Margot's Bar & Eats is the hotel's own cocktail bar, serving drinks along with breakfast and light fare. Enjoy the indoor swimming pool, gym, spa tub, and sauna. 10764 square feet (1000 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of a theme park shuttle.
With a stay at this 5-star Surfers Paradise hotel, you'll be 0.7 km (0.4 mi) from SkyPoint Observation Deck and 4.5 km (2.8 mi) from Pacific Fair Shopping Centre.
Access to and using the lifts at Hilton Surfers Paradise is a nightmare, with average wait times to access the lift of 20 minutes. Consequently, lifts where over occupied.
Hotel is not enforcing Covid 19 face mask covering, a large number of guests and staff having no face masks at all.
Hotel is generally clean tidy with helpful staff, room (3801) was large and comfortable, but the balcony was small. Situated centrally in Surfers.
Posted by John on 5 Oct. 2021
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4 out of 5
Awesome ocean views from the whole apartment
Posted by Stacy on 3 Oct. 2021
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4 out of 5
Parking was not good. Only limited sites for the whole hotel and no assigned sites. Took very long to find a park.
Posted by Sabrina on 3 Oct. 2021
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5 out of 5
1st time we stayed there and it was amazing. Special mention to Florence (from executive lounge) and Sual (Fijian concierge). They made our stay amazing
Posted by peter on 2 Oct. 2021
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4 out of 5
Everything was good except the elevators, had to literally wait between 15 min to 25 min. at the end the six of us had to split and go up first with elevator and come down. Everyone was complaining about it.
Posted by Basim on 30 Sep. 2021
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5 out of 5
Great location, friendly staff
Posted by David on 30 Sep. 2021
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4 out of 5
There parking which us run by a different difficult company
Posted by Tim on 29 Sep. 2021
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4 out of 5
The location
Posted by Christopher on 28 Sep. 2021
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5 out of 5
.
Posted by Christine on 25 Sep. 2021
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1 out of 5
Not enough car parks had to park over the road in affiliate car park.
Posted by Janine on 19 Sep. 2021
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About the Hilton Surfers Paradise Hotel and Residences
Hilton Surfers Paradise Hotel and Residences offers its guests a full-service spa, 4 outdoor swimming pools, an indoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the luxury Hilton Surfers Paradise Hotel and Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Gold Coast hotel is smoke free.
320 guestrooms or units
93 levels
2 buildings
10764 sq ft of conference space
1000 sq m of conference space
Built in 2010
Dining venue
Bar by the pool
Bar or lounge
Deli
Towels for the beach
Poolside lounge chairs
Charging station for electric cars
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Grocery service (free)
Wedding services available
Convenience store
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Television in lobby
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 4
Indoor pool
Children's pool
Free WiFi
Grocery/convenience store
Snack bar/deli
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
, Free wired Internet
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Hilton Surfers Paradise Hotel and Residences offers 320 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Gold Coast hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers.
Pillowtop beds
IPod dock
In-room dining (24 hours)
HD television
Digital channels
Coffee maker
Egyptian cotton linens
Cribs (free)
Rollaway beds (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Air conditioning
Toothbrush and toothpaste available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 7
Couples treatment rooms
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Massages
Hot stone massage
Deep tissue massage
Prenatal massage
Steam room in spa
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for AUD 60.00 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Parking height restrictions apply
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards
UnionPay
Staffed front desk
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available through room service
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100 per accommodation, per night (for stays between 1 January - 31 December)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: AUD 39.00 for adults and AUD 19.50 for children (approximately)
Fee for in-room wireless Internet: AUD 14.95 (rates may vary)
Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
Self parking fee: AUD 20 per night (in/out privileges)
Valet parking fee: AUD 40 per night (in/out privileges)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 60.00 per night
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel and Residences Hotel
Hilton Surfers Paradise Hotel and Residences Surfers Paradise
You should know
Pool access available from 6:00 AM to 10:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions
Hilton Surfers Paradise Hotel and Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.
Hilton Surfers Paradise Hotel and Residences uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment.
On-site self-parking (AUD 20 per night; includes in/out privileges)
Yep, Hilton Surfers Paradise Hotel and Residences is a short 5-minute walk from Surfers Paradise Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.
Yep, eforea spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.
Yep, and guests recommend it! Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.
Hilton Surfers Paradise Hotel and Residences features 4 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.
A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Surfers Paradise Hotel and Residences.
You bet! With amenities like a kids' pool and kids' meals, as well as free cots/infant beds in the guestrooms, it's no surprise Hilton Surfers Paradise Hotel and Residences is a hit with families.
You bet, buffet brekkie is served daily from 6:30 AM to 10:30 AM.
No, Hilton Surfers Paradise Hotel and Residences does not offer an airport shuttle service.
Yep, they've got a poolside bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
