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4.5 out of 5

"We were looking for somewhere central within easy walk of restaurants and bars. This was it. " More

By a verified traveller on Sat 29 Feb 2020

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Hotel Description

You'll be connected to a shopping center at Sofitel Gold Coast Broadbeach, and within a short 5-minute stroll of The Oasis and Gold Coast Convention and Exhibition Centre. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools, and a poolside bar.

All 296 rooms feature LED TVs with cable channels, and you can enjoy balconies, WiFi, and wired Internet. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium bedding and pillow menus invite a good night's rest. Separate bathtubs and showers, coffee/tea makers, and in-room childcare are also available.

The bistro, Bistro On3 Restaurant, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness center, outdoor tennis court, spa tub, and seasonal outdoor swimming pool. Business amenities include a conference center, a business center, and limo/town car service. Other amenities include WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 5-star Broadbeach hotel include The Star Gold Coast and Kurrawa Beach.

Classic Room, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$227* Per night/room 1 Jul. - 2 Jul.

Superior Room, Ocean View (2 Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Room, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Room, Ocean View (Spa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Ocean View (King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Gold Coast Broadbeach ratings based on 577 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofitel Gold Coast Broadbeach

Everyone (300) Couples (174) Business (1) Family (99)
2 out of 5
I don’t believe they should charge for parking, you pay enough for your room they can at least include parking, when we opened our room door for the first time it smelt unpleasantly damp and needed airing out although this still didn’t stop the smell.

Posted by on 1 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Sofitel Gold Coast

Bonjour, Thank you for taking the time to tell us about your recent stay and for passing on your feedback regarding our car park fees. This will be passed onto management for consideration. I am sorry that your accommodation experience did not meet your expectations also; please allow me to express my sincerest apologies. This feedback has also been passed onto our Engineering Team so we can ensure that we follow up and fix for yourself and all future guests. We hope to have the opportunity to welcome you back and create a better experience. Warm regards, Sofitel Gold Coast

5 out of 5
We were looking for somewhere central within easy walk of restaurants and bars. This was it.

Posted by on 29 Feb. 2020

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Comment from Hotel Management

19 Mar. 2020 by Sofitel Gold Coast

Thank you for taking the time to leave your feedback. We are so glad that you were able to take advantage of the great location surrounding the Hotel and we look forward to welcoming you back for another 5/5 stay. Kind regards, Sofitel Gold Coast Broadbeach

5 out of 5
Fantastic location in Broadbeach. We were there to celebrate a birthday and they couldn’t do enough for us. They were amazing. Each day leaving a little gift for my mum. Very, very happy with the hotel.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

10 Feb. 2020 by Sofitel Gold Coast

Bonjour, Thank you for your wonderful review of our Hotel. We are thrilled to read that yourself and you Mother were made to feel extra special during your stay. Happy Birthday to her once again. We hope to welcome you back to celebrate another milestone in the near future. Kind regards, Sofitel Gold Coast

4 out of 5
Excellent location however well overpriced for the type of room compared to other hotels. Should have included a free breakfast at least.

Posted by on 22 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Sofitel Gold Coast

Bonjour, We are so pleased that you enjoyed a great stay and the excellent location of the hotel in Broadbeach. Thank you for your suggestion as well. It was our pleasure to look after you and we would love to welcome you back again in the future. Warm regards, Sofitel Gold Coast

4 out of 5
Hello, i thought the gym is in need of being looked at. very small, does not fit clientels needs, and equipment is dated.

Posted by on 21 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Sofitel Gold Coast

Bonjour, Thank you for taking the time to share your experience with us. Your valuable feedback regarding our gym will be passed onto management however I can confirm we are in the stages of improving on the gym for all our guests. We hope to welcome you back to to the Hotel in a few months time as we evolve and deliver a better wellness experience at the Hotel. Merci, Sofitel Gold Coast

4 out of 5

Posted by on 19 Jan. 2020

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Comment from Hotel Management

10 Feb. 2020 by Sofitel Gold Coast

Thank you for taking the time leave your score of your stay. We hope to welcome you back to the Hotel again in the near future. Kind regards, Sofitel Gold Coast

4 out of 5

Posted by on 17 Jan. 2020

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Comment from Hotel Management

10 Feb. 2020 by Sofitel Gold Coast

Bonjour, We appreciate you taking the time to leave a great score for your recent stay at the Sofitel Gold Coast. We hope to welcome you back again soon.

5 out of 5
Could do with an indoor pool option. For short stay guests that don’t want to leave the grounds more to do for kids would make sense. Your own movie theatre, ice rink, for example.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Sofitel Gold Coast

Bonjour, I would like to take this opportunity to thank you for choosing to stay with us at the Sofitel for this recent Gold Coast visit. It was our pleasure to look after you and we hope to have the opportunity to welcome you back and create a magnifique experience for you in the near future. Cant guarantee the movie theatre or ice rink though. Can however recommend another wonderful Accor property that offers just that. Warm regards, Sofitel Gold Coast

5 out of 5
Close to everything - lifts worked better than last year. Breakfast divine. Pool area could be cleaned a bit more and more sunlounges for peak weeks.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

13 Feb. 2020 by Sofitel Gold Coast

Bonjour, Thank you so much for taking the time to let us know about your recent stay with us at the Sofitel Gold Coast Broadbeach. I was so happy to read that you enjoyed our fantastic breakfast offering in our Bistro On 3 Restaurant and I will pass on your feedback regarding the lack of pool side service with our Food and Beverage Manager. I apologise for any inconvenience caused to your stay at the Hotel. We would love to welcome you back again soon. Kind regards, Sofitel Gold Coast

5 out of 5
Very good location close to beach and restaurants. Broadbeach area very relaxing

Posted by on 14 Jan. 2020

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Comment from Hotel Management

10 Feb. 2020 by Sofitel Gold Coast

Merci for your 5/5 score. We are glad that you were able to enjoy a fantastic stay and appreciate the many facilities surrounding our hotel. Hope to have you stay with us again soon. Kind regards,

About the Sofitel Gold Coast Broadbeach

Location 81 Surf Parade, Broadbeach, QLD 4218

Property Features

Sofitel Gold Coast Broadbeach offers its guests 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi and wired Internet for a fee. A business center and limo/town car service are available. There are 10 meeting rooms available. A seasonal outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the luxury Sofitel Gold Coast Broadbeach. For a fee, parking is available. This 5-star Broadbeach hotel is smoke free.

  • 296 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (28.3 km / 17.6 mi)
  • Metro station: Broadbeach South Light Rail Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Broadbeach hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Bistro On3 Restaurant - Overlooking the pool, this bistro serves breakfast and dinner.

Room81 Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 for adults and AUD 21 for children (approximately)
  • Fee for in-room wireless Internet: AUD 29.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 29.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 29.50 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 29.50 per 24-hour period (rates may vary)
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Gold
  • Sofitel Gold Coast Broadbeach
  • Sofitel Gold Hotel
  • Sofitel Gold Hotel Broadbeach Coast
  • Accor Gold Coast Broadbeach
  • Broadbeach Sofitel
  • Sofitel Broadbeach
  • Sofitel Gold Coast Broadbeach Hotel Broadbeach
  • Sofitel Gold Coast Broadbeach Hotel
  • Sofitel Gold Coast Broadbeach Hotel
  • Sofitel Gold Coast Broadbeach Broadbeach
  • Sofitel Gold Coast Broadbeach Hotel Broadbeach

You should know

  • The seasonal pool will open in January and close in December.
  • Pool access available from 6:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.