Mantra Sierra Grand Deals & Reviews (Gold Coast, AUS)

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Gold Coast • 1 room

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Mantra Sierra Grand, Gold Coast, current page

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4.3 out of 5

Very good!

See all 590 Wotif Reviews

"Great service and rooms are fabulous and roomy. Pool is great too. Only downside is car parking. Once you take out the resident car parks there isn’t ... " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

A luxury stay in Broadbeach awaits you at Mantra Sierra Grand. Within just a 10-minute stroll, you'll find popular attractions like The Star Gold Coast and Pacific Fair Shopping Centre. Highlights at this beach aparthotel include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, a balcony, and WiFi. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A DVD player, a coffee/tea maker, and in-room massages are also available. Weekly housekeeping is available.

Enjoy the fitness center, outdoor tennis court, spa tub, and sauna. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 15-minute walk of this 4.5-star Broadbeach aparthotel include Gold Coast Convention and Exhibition Centre and The Oasis.

One Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

AU$269* Per night/room 8 Jun. - 9 Jun.

Three Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 7 Max

Two Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 5 Max

Two Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Three Bedroom

Bed Count 1 King Bed Maximum Occupancy 7 Max

Mantra Sierra Grand ratings based on 590 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Sierra Grand

4 out of 5

Posted by a verified traveller on 3 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Sincerely, Rebecca Noyes General Manager

Thank you for taking the time to share your review. We are grateful for your patronage and hope to welcome you back again soon

3 out of 5

Posted by a verified traveller on 28 Feb. 2020

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Comment from Hotel Management

17 Mar. 2020 by Sincerely, Rebecca Noyes

Thank you for taking the time to rate your recent stay at Mantra Sierra Grand and providing the favourable rating. We look forward to having the opportunity to welcome you back for another great stay with us again soon.

4 out of 5

Great service and rooms are fabulous and roomy. Pool is great too. Only downside is car parking. Once you take out the resident car parks there isn’t enough left for guests even though they advertise with car parking. (Staff also use the carpark) So many vacant spots that you aren’t allowed to use. Expected us to park on the street at 10pm at night and there weren’t any spots there either.

Posted by a verified traveller on 23 Feb. 2020

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Comment from Hotel Management

17 Mar. 2020 by Sincerely, Rebecca Noyes

Thank you for taking the time to share your review on your recent stay with us. It is great to hear that you enjoyed your apartment and the service you received. I sincerely apologies for the challenges encountered with utilising the car park at the resort during your stay. Although ample parking is available, there are occasions when guests park additional unauthorised vehicles in this area which unfortunately occurred during your stay. We apologise once more for any inconvenience this caused. We do hope to have the opportunity to welcome you back again soon.

5 out of 5

Was a spacious apartment with a great room layout.

Posted by a verified traveller on 16 Feb. 2020

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Comment from Hotel Management

17 Mar. 2020 by Sincerely, Rebecca Noyes

Thank you for the five star review! We are thrilled to hear that the expansive layout of the apartment and the in room inclusions were well enjoyed during your stay. We look forward to hosting your next stay when you visit the Gold Coast

2 out of 5

Outdated, few amenities in room, Minimal kitchen utensils, towels, soft beds, unclean, old appliances, nil decor, odour in rooms, wouldn’t return

Posted by Visitor on 30 Jan. 2020

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Comment from Hotel Management

7 Feb. 2020 by Kind regards, Rebecca Noyes General Manager

Than you for taking the time to share your review on your recent stay with the resort. I am sincerely sorry that we seemed to have fallen short in some areas surrounding your stay. I assure you these have been addressed with all Managers, to ensure this was an isolated occurrence. Thank you again for sharing your feedback and I apologise for any inconvenience caused during your stay.

5 out of 5

The whole place was really looked after and looked really nice

Posted by a verified traveller on 24 Jan. 2020

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Comment from Hotel Management

7 Feb. 2020 by Kind regards, Rebecca Noyes General Manager

Thank you for your positive feedback. All of the Mantra Sierra Grand team team take great pride in providing 5 star service, and we always try to go above and beyond whenever possible. We look forward to the opportunity to host your next stay on the beautiful Gold Coast.

4 out of 5

Carpet was very old and dirty. Location was very good. Not a good view of ocean.

Posted by a verified traveller on 26 Dec. 2019

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Comment from Hotel Management

7 Jan. 2020 by Rebecca Noyes, General Manager

Thank you for your feedback regarding your stay at Mantra Sierra Grand Resort. I am pleased to share that we are in the process of refurbishing with a high volume of units recently completed. We apologise that the carpet was not to standard during your stay and can confirm this has now been addressed. We apologise for any inconvenience this caused during your stay.

5 out of 5

The rooms are spacious, location is fantastic, having an out and indoor pool and spa is great for kids. Have stayed here before and will return

Posted by a verified traveller on 25 Dec. 2019

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Comment from Hotel Management

7 Jan. 2020 by Rebecca Noyes, General Manager

Thank you five star review on your recent stay with us at Mantra Sierra Grand. We are thrilled that you were able to relax and enjoy the great facilities here on offer. We hope to welcome you back again soon!

3 out of 5

Good location. I believed I was booking a room with an ocean view, but had a view of the building across the road. Pretty noisy.

Posted by a verified traveller on 23 Dec. 2019

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Comment from Hotel Management

7 Jan. 2020 by Rebecca Noyes, General Manager

Thank you for posting your review. I am so pleased to see the location was a perfect fit for your needs, it certainly makes it so much easier to be able to walk or tram to all the Gold Cost has on offer. Our building is located with spectacular ocean views but is not located ocean front to offer fully unobstructed ocean views. I sincerely hope that your stay was an enjoyable one.

3 out of 5

Location was very convenient to shoppping, beach & dining. Didn't like the limited undercover parking at the hotel and had to pay for wi-fi in the room. I also returned to my room after breakfast and there was a workman on the balcony!! No one mentioned this when I checked in & I wasn't impressed

Posted by a verified traveller on 9 Dec. 2019

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Comment from Hotel Management

7 Jan. 2020 by Rebecca Noyes, General Manager

Thank you so much for taking the time to post this response. I am sincerely sorry that we seemed to have fallen short in some areas surrounding your stay. I assure you these have been address with all Managers, to ensure this was an isolated occurrence.

About the Mantra Sierra Grand

Location 22 Surf Parade, Broadbeach, QLD 4218

Property Features

Mantra Sierra Grand offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. WiFi is free in public spaces. A fitness center, a sauna, and tour/ticket assistance are also featured at the luxury Mantra Sierra Grand. Limited free parking is available on a first-come, first-served basis. This 4.5-star Broadbeach aparthotel is smoke free.

105 guestrooms or units
Dry cleaning
Self-service laundry
Front desk (limited hours)
Car service
Tour and ticket information
Garden
BBQ grill(s)
Elevator
No smoking on site

Family Friendly Amenities

Family property
Outdoor pool
Indoor pool
Free WiFi
Outdoor tennis court
Kitchen
Laundry facilities
Washer/dryer
Refrigerator
Microwave
DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

Airport: Gold Coast, QLD (OOL-Coolangatta) (27.9 km / 17.3 mi)
Metro station: Broadbeach South Light Rail Station (0.3 km / 0.2 mi)
Parking: Free self parking

Room Amenities

Mantra Sierra Grand offers 105 accommodations with washers/dryers and DVD players. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Broadbeach aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

In-room kitchen
Washer and dryer
Private balcony
In-room dining (limited hours)
Flat-screen television
Cable channels
DVD player
Refrigerator
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Shower
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (weekly)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Climate control (air conditioning)

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at 9:30 PM
Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours prior to arrival hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.
Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, social distancing measures are in place and contactless check-in and check-out are available.

Property is cleaned with disinfectant
Protective clothing is available for guests
Masks are available for guests
Debit cards not accepted
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines
Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
Fee for wireless Internet in public areas: AUD 15 per day (rates may vary)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Grand Mantra
Mantra Grand Sierra
Mantra Sierra
Mantra Sierra Grand
Mantra Sierra Grand Aparthotel
Mantra Sierra Grand Aparthotel Broadbeach
Mantra Sierra Grand Broadbeach
Sierra Grand Mantra
Sierra Mantra
Mantra Sierra Grand Broadbeach, Gold Coast
Mantra Sierra Broadbeach
Mantra Sierra Grand Aparthotel
Mantra Sierra Grand Broadbeach
Mantra Sierra Grand Aparthotel Broadbeach

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Mantra Sierra Grand