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4.3 out of 5

"Stayed here for an event at the Gold Coast Convention Centre - this property is close to shops with Pacific Fair across the road, restaurants a few bl ... " More

By a verified traveller on Sun 26 Aug 2018

Hotel Description

A luxury stay in Broadbeach awaits you at Mantra Sierra Grand. Within just a 10-minute stroll, you'll find popular attractions like Pacific Fair Shopping Centre and The Star Gold Coast. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, a balcony, and a sofa bed. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. WiFi, a DVD player, and a coffee/tea maker are also available. Weekly housekeeping is available.

The restaurant, Saffron Indian Reastauran, is open for lunch and dinner. The aparthotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness centre, outdoor tennis court, spa tub, and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 10-minute walk of this 4.5-star Broadbeach aparthotel include Kurrawa Beach and The Oasis.

One Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$270 per night

Three Bedroom Ocean

Bed Count 2 King Beds Maximum Occupancy 7 Max

Two Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 5 Max

Two Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Three Bedroom

Bed Count 2 King Beds Maximum Occupancy 7 Max

Mantra Sierra Grand ratings based on 563 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Sierra Grand

Everyone (270) Couples (133) Family (157)
2 out of 5
Very noisey, even up on 19th floor, carpets had holes, bath leaked and flooded room when filling, next to no amenities in appartment. Stayed in cheaper and nicer facilities.

Posted by on 12 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Kind regards, Rebecca Noyes General Manager

Thank you for sharing your review on your recent stay with Mantra Sierra Grand. Although our central location is ideal for experiencing the wonderful delights of Broadbeach and its surrounds, this idyllic central location can mean that some noise maybe experienced from the local area, we apologise for any inconvenience this may have caused and hope it did not hinder your stay on the Gold Coast.

3 out of 5
The number facilities it has - pros Room very hot when sun shines in - cons

Posted by on 9 Mar. 2019

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Comment from Hotel Management

12 Mar. 2019 by Kind regards, Rebecca Noyes General Manager

Thank you for your kind comments about, they are certainly very popular especially with the truly stunning Queensland weather we are currently experiencing.

4 out of 5
Location was great, the indoor pool was great, warmer than we thought.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

12 Mar. 2019 by Kind regards, Rebecca Noyes General Manager

Thank you for taking the time to complete this review, and the favourable feedback. We are fortunate to have two heated pools located onsite and we are pleased to hear this was well enjoyed during your stay.

4 out of 5
Great locality close to beaches, shops and restaurants. Noisy early morning with a lot of construction in the area at this time. A few maintenance issues which we did report.

Posted by on 20 Feb. 2019

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Comment from Hotel Management

12 Mar. 2019 by Kind regards, Rebecca Noyes General Manager

Thank you for sharing your review. We are definitely very spoilt at Mantra Sierra Grand in terms of location. So close to the restaurants, cafes and shops, and such a short stroll to the beach! We hope to welcome you back again soon.

5 out of 5
Proximity to everything. Given an upgrade to an even better room

Posted by on 6 Feb. 2019

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Comment from Hotel Management

12 Mar. 2019 by Rebecca Noyes, General Manager

Thank you for taking the time to use this forum to provide your feedback. It is greatly appreciated and is definitely valued. It’s fantastic to read that you were provided an upgrade whilst staying with us and that this added to your great stay on the sunny Gold Coast.

3 out of 5
It was Ok, not as good as it used to be.............

Posted by on 3 Feb. 2019

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Comment from Hotel Management

12 Mar. 2019 by Rebecca Noyes, General Manager

I am disappointed to hear your return visit to the property was not what you had anticipated. We can share that we are currently working on a number of unit refurbishments with simply stunning results. We hope to have the opportunity to restore your faith and welcome you back again.

1 out of 5
Reception staff friendly and pleasant. Great location, although noisy and blinds dont keep out night lights. Rooms extremly dirty, unkept and in desparate need of reno and repair. Mould smell. Photos of complex/rooms very misleading. Feedback provided to hotel manager, would not stay again.

Posted by , from Wide-Bay QLD AU on 21 Jan. 2019

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Comment from Hotel Management

14 Mar. 2019 by Rebecca Noyes, General Manager

Thank you so much for taking the time to post this response. I am sincerely sorry that we seemed to have fallen short in some areas surrounding your stay. I assure you these have been address with all Managers, to ensure this was an isolated occurrence.

5 out of 5
High quality property Great professional service on arrival Beautiful and handy location

Posted by on 13 Jan. 2019

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Comment from Hotel Management

12 Mar. 2019 by Rebecca Noyes, General Manager

Thank you for your outstanding review! It is greatly appreciated that you’ve taken time to review your recent stay and we thank you for the great feedback and hope to welcome you back again soon.

5 out of 5
Close to shops and restaurants. Park your car and walk everywhere.

Posted by on 4 Jan. 2019

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3 out of 5
The room was dirty. Pool wasn’t suitable for small kids. On a busy intersection. Pool toilets were always very dirty.

Posted by on 3 Jan. 2019

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Property Features

Mantra Sierra Grand offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a sauna, and tour or ticket assistance are also featured at the luxury Mantra Sierra Grand. Limited free parking is available on a first-come, first-served basis. This 4.5-star Broadbeach aparthotel is smoke free.

  • 105 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Self-service laundry
  • Car service
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (18.3 km / 11.4 mi)
  • Metro station: Broadbeach South Light Rail Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Mantra Sierra Grand offers 105 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Broadbeach aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Saffron Indian Reastauran – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at 9:30 PM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:30 PM.
There is no front desk at this property. If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property does not have a front desk. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per day (rates may vary)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Sierra Grand Aparthotel Broadbeach
  • Mantra Sierra Grand Aparthotel
  • Mantra Sierra Grand Broadbeach
  • Mantra Sierra Grand
  • Mantra Sierra Grand Broadbeach, Gold Coast
  • Mantra Sierra Broadbeach