4.3 out of 5

"Stayed here for an event at the Gold Coast Convention Centre - this property is close to shops with Pacific Fair across the road, restaurants a few bl ... " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

A luxury stay in Broadbeach awaits you at Mantra Sierra Grand. You'll be 0.6 km (0.4 mi) from Pacific Fair Shopping Centre and 1.1 km (0.7 mi) from The Star Gold Coast. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, a balcony, and a sofa bed. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. WiFi, a DVD player, and a coffee/tea maker are also available. Weekly housekeeping is available.

The restaurant, Saffron Indian Reastauran, is open for lunch and dinner. The aparthotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness centre, outdoor tennis court, spa tub, and sauna. Additionally, you'll find WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4.5-star Broadbeach aparthotel include Surfers Paradise Beach and SkyPoint Observation Deck.

One Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$302 per night

Three Bedroom Ocean

Bed Count 2 King Beds Maximum Occupancy 7 Max

Two Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 5 Max

Two Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Three Bedroom

Bed Count 2 King Beds Maximum Occupancy 7 Max

Mantra Sierra Grand ratings based on 559 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Sierra Grand

Everyone (270) Couples (132) Family (155)
5 out of 5
Proximity to everything. Given an upgrade to an even better room

Posted by on 6 Feb. 2019

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3 out of 5
It was Ok, not as good as it used to be.............

Posted by on 3 Feb. 2019

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1 out of 5
Reception staff friendly and pleasant. Great location, although noisy and blinds dont keep out night lights. Rooms extremly dirty, unkept and in desparate need of reno and repair. Mould smell. Photos of complex/rooms very misleading. Feedback provided to hotel manager, would not stay again.

Posted by , from Wide-Bay QLD AU on 21 Jan. 2019

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5 out of 5
High quality property Great professional service on arrival Beautiful and handy location

Posted by on 13 Jan. 2019

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5 out of 5
Close to shops and restaurants. Park your car and walk everywhere.

Posted by on 4 Jan. 2019

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3 out of 5
The room was dirty. Pool wasn’t suitable for small kids. On a busy intersection. Pool toilets were always very dirty.

Posted by on 3 Jan. 2019

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3 out of 5
Location was good being close to beach, shopping and restaurants. Good pool. Downside was the need for better maintenance of the apartment. Carpets were very stained and other basic maintenance issues could have been better attended to.

Posted by on 3 Jan. 2019

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3 out of 5
Room 2207 was cruddy with dated old furniture of the owner not mantra (Manyra are just branding and letting agents). Big red wine stain and brown stain on a blind the size of a hand, two light bulbs blown and broken leg on the old furniture. Maintenance obviously had matters to attend to and then tried to blame us. I never thought to notify of the big stains as management said I should have done on arrival as I’ve never had the experience of a hotel room that is supposed to be 4 star being unclean and in need of maintenance on arrival. Definitely not the same fitout mantra usually do and having independent owners who skimp on fitout cheapens the Mantra brand. They tried to charge me for the red wine stain that was in the room when we arrived. Beds were nice and good hotel facilities like pool and gym and walking distance to beach however the overall experience means that next time we go for our annual Gold Coast trip we will avoid this place and choose a hotel that is genuinely 4 star.

Posted by on 27 Dec. 2018

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4 out of 5
The view and kitchenette were great out side shops and tram stop

Posted by on 25 Dec. 2018

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4 out of 5
Staff were awesome and very accomodating. Our original room was quite run down, didn't feel so clean and musty smelling however we were moved to a much better room after bringing it to management's attention which was much appreciated. Onsite facilities very good and the location of the property was perfect, close to beach, shopping centre and main street. Rooms could be cleaner though, ie; although floor appeared clean, bottom of kids socks were filthy. Benchtops, items, light switches ect could do with a thorough clean.

Posted by on 24 Dec. 2018

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Property Features

Mantra Sierra Grand offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A fitness centre, a sauna, and tour or ticket assistance are also featured at the luxury Mantra Sierra Grand. Limited free parking is available on a first-come, first-served basis.

  • Dining venue
  • Bar or lounge
  • Self-service laundry
  • Car service
  • Tour and ticket information
  • Lift

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (18.3 km / 11.4 mi)
  • Parking: Free self parking

Room Amenities

Air-conditioned accommodation at Mantra Sierra Grand offers washers/dryers and DVD players. Rooms open to balconies. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Broadbeach aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Saffron Indian Reastauran – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM until 9:30 PM

The front desk at this property is open daily from 7:30 AM - 9:30 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per day (rates may vary)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Sierra Grand Aparthotel Broadbeach
  • Mantra Sierra Grand Aparthotel
  • Mantra Sierra Grand Broadbeach
  • Mantra Sierra Grand
  • Mantra Sierra Grand Broadbeach, Gold Coast
  • Mantra Sierra Broadbeach