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4.6 out of 5

"I always stay at Quest Hotels " More

By a verified traveller on Fri 13 Aug 2021

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Hotel Description

At Quest Robina, you'll be connected to a rail/subway station and 1.5 km (0.9 mi) from Robina Town Centre. Highlights at this luxury aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features an LCD TV with cable channels, along with free WiFi, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. An espresso maker, free long-distance calls, and free local calls are also available.

This business-friendly aparthotel offers free WiFi in public areas, dry cleaning/laundry services, and free newspapers in the lobby. Plus you'll find laundry facilities and an elevator. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 1:00 PM and on weekends between 7:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls, an off-leash area, and pet-sitting services. There's also self parking, along with the convenience of a free area shuttle.

Places within a 15-minute drive of this 4.5-star Robina aparthotel include Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$122* Per night/room 28 Oct. - 29 Oct.

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Suite

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Pet Friendly

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Quest Robina ratings based on 27 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quest Robina

Everyone (9) Couples (7) Family (10)
5 out of 5
I always stay at Quest Hotels

Posted by on 13 Aug. 2021

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Comment from Hotel Management

19 Sep. 2021 by Kieren Verma

Fantastic! Glad you enjoyed your stay.. and we look forward to welcoming you back home again soon.

5 out of 5
Would have been nice for parking to be included in the price, but perfect location for the footy so no complaints.

Posted by on 19 Jul. 2021

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Comment from Hotel Management

26 Jul. 2021 by Quest Robina

Thanks for sharing your experience with us. Glad that you enjoyed the location for the game at Cbus.

5 out of 5
Friendly staff that catered to our early check in, clean, toddy and comfortable.

Posted by on 14 Jul. 2021

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Comment from Hotel Management

8 Aug. 2021 by Quest Robina

Dear Guest, We appreciate your feedback and it was our pleasure to assist you with an early check in. Thank you for staying at Quest Robina and we look forward to your next visit. Kind regards Quest Robina

5 out of 5
Convenient location and very well appointed rooms

Posted by on 9 Jul. 2021

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5 out of 5
clean room, friendly staff

Posted by on 6 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Quest Robina

Thanks for sharing your feedback :)

5 out of 5
Lovely place to stay! Close to the footy!

Posted by on 13 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Quest Robina

Thanks for sharing your experience :)

4 out of 5
New hotel good location to Robina

Posted by on 6 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Quest Robina

Thanks for sharing your experience :)

3 out of 5
The Quest check in policy is unlike most hotels and was not explained clearly however the overall experience was fine and tje check out experience was much better

Posted by on 26 May 2021

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Comment from Hotel Management

19 Sep. 2021 by Kieren Verma

Thank you for taking the time to share your experiences.I know how hard our team work to provide swift and detailed check ins, however in this case if we have missed the mark I do apologise as we all strive to ensure that all of our guests are given all the important information they need to have a great stay at our property. Happy to hear you had a smoother check out, and I would love to personally welcome you back again into the future.

5 out of 5

Posted by on 23 May 2021

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Comment from Hotel Management

21 Jun. 2021 by Quest Robina

Thanks for your review :)

4 out of 5

Posted by on 12 May 2021

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Comment from Hotel Management

19 Sep. 2021 by Kieren Verma

Thank you for rating us at Quest Robina. We trust you had a great time and are looking forward to receiving you back for your next visit.

Property Features

As a guest of Quest Robina, you'll find an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. An area shuttle within 5 kilometers, a shopping center shuttle, and a train station pick-up service are free. The luxury Quest Robina also features dry cleaning/laundry services and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Gold Coast aparthotel is smoke free.

  • 80 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Varsity Lakes Station (6.4 km / 4 mi)
  • Metro station: Robina Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 5 kilometers, train station pick-up, shopping center shuttle, and bus station shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Quest Robina offers 80 air-conditioned accommodations with washers/dryers and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries and hair dryers. This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests checking in with a pet must contact the hotel in advance, using the contact details found on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • Pets: AUD 49 per accommodation, per night, plus a deposit of AUD 200 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 44 lbs)
  • Pets cannot be left unattended
  • Food and water bowls, an off-leash area, pet-sitting services, litter boxes, and pet grooming services are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 35 per person (approximately)
  • Covered self parking fee: AUD 10 per night (in/out privileges)
  • Pet deposit: AUD 200 per stay
  • Pet fee: AUD 49 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 3.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Robina Robina
  • Quest Robina Aparthotel
  • Quest Robina Aparthotel Robina

You should know

  • Quest Robina offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.