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4.4 out of 5

"Good layout,delightful gardens and pools,close to a Guinness pub. " More

By a verified traveller on Wed 29 Aug 2018

Hotel Description

A luxury stay in Surfers Paradise awaits you at Crowne Plaza Surfers Paradise. Within a 20-minute stroll, you'll find Surfers Paradise Beach and Gold Coast Convention and Exhibition Centre. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools, and 2 bars/lounges.

LCD TVs with cable channels are featured in all 370 rooms, and you can enjoy free WiFi, free wired Internet, and furnished balconies. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Coffee/tea makers, free newspapers, and in-room massages are also available.

The restaurant, Relish Restaurant, is open for breakfast, lunch, and dinner. Enjoy the fitness centre, outdoor tennis court, spa tub, and pool loungers. Business travelers can take advantage of a meeting room and a business centre. Other amenities include free WiFi in public areas, a coffee shop/café, and spa services. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 30-minute walk of this 4.5-star Surfers Paradise hotel include Cavill Avenue and Pacific Fair Shopping Centre.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$88 per night

Superior Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Tower (SPA)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Surfers Paradise ratings based on 1,070 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Surfers Paradise

Everyone (715) Couples (141) Business (7) Family (202) Other (1)
5 out of 5

Posted by on 17 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Sunny

Dear Anonymous, Thank you for taking the time to share your amazing experience and we hope to see you again soon. Kind regards

5 out of 5
It’s good hotel. Traffic is very easy . Nice swiming pool and good for relaxing

Posted by on 15 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Chris

Dear Wendy, thank you for your review. We are very pleases to hear that you enjoyed your stay and we look forward to welcoming you back to Crowne Plaza Surfers Paradise again soon. Kind Regards, Chris Dimoski Manager on Duty

5 out of 5

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Ryan A

Hi Anonymous, Thank you for your 5 star rating, we look forward to seeing you again soon. Kind Regards Ryan A Assistant Night Manager.

4 out of 5
Awesome location, 5 mins walk to the beach, tram stop straight outside of hotel and only 3 stops from Surfer's Paradise. A couple of pools and spas, a gym and a tennis court made it a great stay for families.

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Ryan A

Hi Anonymous, Thank you for your review. I am so thrilled you enjoyed the amenities and Crowne Plaza Surfers Paradise. We look forward to welcoming you all back again soon. Kind Regards Ryan A Assistant Night Manager.

5 out of 5
I liked how friendly and helpful the staff were.. also the food was delicious

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Ryan A

Hi Anonymous, Thank you for your feedback. I am so pleased you found the team to be friendly and the food to be delicious. We look forward to warmly welcoming you back again soon. Kind Regards Ryan A Assistant Night Manager.

5 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Ryan A

Hi Anonymous, Thank you for sharing your rating, we look forward to welcoming you back again soon. Kind Regards Ryan A Assistant night Manager.

5 out of 5

Posted by on 13 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Ryan A

Hi Anonymous, Thank you for sharing your rating with us. we look forward to welcoming you back again soon. Kind Regards Ryan A Assistant night Manager

5 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Chris

Thank you for your rating. We look forward to welcoming you back to the hotel soon. Kind Regards, Chris Dimoski Manager on Duty

4 out of 5
Friendly and hospitable staff. Got offered a room upgrade for a small fee with view of the ocean, hinterland and the city. Morning breakfast was good. However, property is quite dated and requires some much needed renovation to bring it up to date. Room had a small TV. Overall a good experience and happy with our stay.

Posted by on 18 Mar. 2019

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Comment from Hotel Management

20 Mar. 2019 by Chris

Dear Yuvi, Thank you for your review, we are pleased to hear that you enjoyed your stay and we look forward to welcoming you back again. Kind Regards, Chris Dimoski Manager on Duty

5 out of 5
The staff were amazing. They were always friendly and had a smile, they were extremely helpful. The room was comfortable.

Posted by on 13 Mar. 2019

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Comment from Hotel Management

21 Mar. 2019 by Chris

Thank you for your feedback. We are delighted to read that you enjoyed your stay and that our staff were helpful. We look forward to welcoming you again soon. Kind Regards, Chris Dimoski Manager on Duty

Property Features

Crowne Plaza Surfers Paradise offers its guests 2 the outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Surfers Paradise. Parking is available for a fee. This 4.5-star Surfers Paradise hotel is smoke free.

  • 370 guestrooms or units
  • 26 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (29.4 km / 18.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Surfers Paradise offers 370 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and a hairdryer. This Surfers Paradise hotel provides complimentary wired and wireless Internet access. LCD televisions come with cable channels and pay-per-view films. Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Relish Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Four Winds 360 Revolving – Overlooking the ocean and pool, this restaurant serves lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

This property accepts China UnionPay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 34 for adults and AUD 16 for children (approximately)
  • Self-parking fee: AUD 18 per day
  • Valet parking fee: AUD 25.00 per day
  • Rollaway bed fee: AUD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Surfers Paradise Hotel
  • Crowne Plaza Surfers Paradise
  • Crowne Plaza
  • Crowne Plaza Surfers Paradise Gold Coast
  • Surfers Paradise Crowne Plaza
  • Crowne Plaza Surfers Paradise Hotel Surfers Paradise

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.