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Crowne Plaza Surfers Paradise, an IHG Hotel

4.5 star property
Hotel with bars, near Gold Coast Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Crowne Plaza Surfers Paradise, an IHG Hotel

Junior Suite, 1 King Bed, Ocean View
Water view
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; pool views

Reviews

8.6

Excellent

Popular amenities

  • Bar
    BarBar
  • Hot tub
    Hot tubHot tub
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Popular LocationGold Coast Convention and Exhibition Centre16 min walk
  • Popular LocationThe Star Gold Coast2 min drive
  • Popular LocationCavill Avenue4 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)33 min drive

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Exterior
voco Gold Coast, an IHG Hotel
Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1000)
The price is AU$284
for 1 night
includes taxes & fees
10 Aug - 11 Aug
voco Gold Coast, an IHG Hotel

About the area

Gold Coast

At Crowne Plaza Surfers Paradise, an IHG Hotel you'll be within a 30-minute stroll of Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .Relish Restaurant is open for breakfast, lunch and dinner. Enjoy the outdoor tennis court, Hot tub and pool loungers as well as access to bike hire. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 30-minute walk of this Surfers Paradise hotel include The Star Gold Coast and Cavill Avenue.

What's nearby

  • SkyPoint Observation Deck - 16 min walk
  • Gold Coast Convention and Exhibition Centre - 16 min walk
  • The Oasis - 19 min walk
  • The Star Gold Coast - 2 min drive
  • Cavill Avenue - 4 min drive

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive

Restaurants

  • ‪Cantina on Capri - ‬3 min drive
  • ‪Chickery Chick - ‬10 min walk
  • ‪O Bagel - ‬3 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk
  • ‪Shiraz - ‬7 min walk

About this property

Crowne Plaza Surfers Paradise, an IHG Hotel

Hotel with bars, near Gold Coast Convention and Exhibition Centre
Crowne Plaza Surfers Paradise, an IHG Hotel offers its guests an outdoor pool, an outdoor tennis court, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Surfers Paradise, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Gold Coast hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
  • 1 conference room
  • Dining venue
Crowne Plaza Surfers Paradise, an IHG Hotel offers 269 accommodations with espresso makers and a safe. Rooms open to furnished balconies. LCD televisions come with digital channels. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Macedonian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (AUD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Relish Restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Outdoor tennis court
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 18 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Surfers Paradise, an IHG Hotel?

Crowne Plaza Surfers Paradise, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Surfers Paradise, an IHG Hotel?

As of 27 July 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise, an IHG Hotel on 25 Aug 2024 start from AU$175.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Surfers Paradise, an IHG Hotel?

Yep, Crowne Plaza Surfers Paradise, an IHG Hotel has a self car park with in/out privileges for AUD 18 per day. Onsite parking is limited.

Are there any beaches close to Crowne Plaza Surfers Paradise, an IHG Hotel?

Yep, Crowne Plaza Surfers Paradise, an IHG Hotel is a short 6-minute walk from Broadbeach Beach.

Does Crowne Plaza Surfers Paradise, an IHG Hotel have a pool?

Yep, and guests love it! Crowne Plaza Surfers Paradise, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Crowne Plaza Surfers Paradise, an IHG Hotel?

Crowne Plaza Surfers Paradise, an IHG Hotel features an outdoor pool, 1 hot tub and 2 bars. All guestrooms come with 24-hour room service and espresso makers.

What makes Crowne Plaza Surfers Paradise, an IHG Hotel a romantic place to stay?

1 hot tub and pool-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Surfers Paradise, an IHG Hotel.

Is Crowne Plaza Surfers Paradise, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Surfers Paradise, an IHG Hotel is a hit with families.

Does Crowne Plaza Surfers Paradise, an IHG Hotel serve breakfast?

Yeah, travelers are hooked on the buffet brekkie here! Served daily, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Crowne Plaza Surfers Paradise, an IHG Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Crowne Plaza Surfers Paradise, an IHG Hotel?

Yep, you can grab a meal at Crowne Plaza Surfers Paradise, an IHG Hotel's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Surfers Paradise, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Surfers Paradise, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Surfers Paradise, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1003 reviews" "
Rating 8 - Good. 264 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 38 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mel

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Tried contacting the hotel numerous times the morning of arrival to gather further information without any luck.. Checking in @ 1pm - 2 staff only managing reception. We wanted to park vehicle on site and leave straight away. I advised I had attempted calling numerous times, prior to arriving, was told a busy check-out. Not sure how or what happen at 3pm at check in time.. that evening attempted again to call reception again around 9pm - 3rd time they answered.. the king bed was terrible and left fatigued rather the refreshed.. ask about Breakfast on check in - the place is known for it’s revolving restaurant. I was told to GO UP to the restaurant in the morning provide room number - they don’t do breakfast.. was a horrible experience this time around .. after attending a wedding during the day , a nice comfortable bed wasn’t waiting .. probably won’t return. Service and standard have deteriorated.. stay here many times prior.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and welcoming. Enjoyed the stay and will be back.
Stayed 3 nights in Jul 2024

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Ying

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Friendly staff and nice environment.
Stayed 4 nights in Jul 2024

8/10 Good

Beila

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean and lovely views
Stayed 5 nights in Jul 2024

10/10 Excellent

Gina, South Lismore

Stayed 1 night in Jul 2024

10/10 Excellent

Mia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and relatively cheap for a beautiful room
Stayed 1 night in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
It was my 50th birthday and I'm very glad i chose to stay with you guys.
Stayed 2 nights in Jun 2024

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, close to transport, safe location, great staff, fantastic revolving restaurant. Nothing negative, definately stay there again
Stayed 2 nights in Jun 2024

10/10 Excellent

Ismail

Travelled with partner
Liked: Amenities
The facilities were great and the staff were very friendly
Stayed 4 nights in Jun 2024

10/10 Excellent

Kirsten

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and loved the bath
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The Crowne hotel is absolutely beautiful. The room was lovely and we stayed for 8 nights and had a brilliant experience. We had the daily buffet breakfast which was great. My only negatives were that the gym was under reconstruction and sometimes the wait for the reception could be quite long. The staff were always helpful and friendly. Would definitely recommend and would happily stay again.
Stayed 8 nights in Jun 2024

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Jun 2024

10/10 Excellent

Mohammad Ibrahim

Stayed 2 nights in Jun 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome room with amazing views and rhe bed was so comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, close to everything and exceptional service! Buffet breakfast was the best!
Stayed 1 night in Jun 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Stay there alot
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Stayed 1 night in May 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids loved the pool & spa & there were plenty of space & seating around it. The property is conveniently located in walking distance to the beach, Broadbeach & Surfers with the light rail station right out the front door too.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful accommodation, room had an amazing view, great bed and lots of space, best breakfast we have had anywhere. Great team of people very friendly and helpful
Stayed 1 night in May 2024

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unique, i thought the front reception people were superb. I first meet Kamal and felt so at home. He and the other staff made our stay perfect. The only complaint was air conditioning in dinning area was far too cold so we didn't eat in. I will return. Many thanks.
Stayed 4 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good family trip
It was a great hotel for family trip. The staffs were helpful and friendly. Breakfast was simple but good enough. The only thing was housekeeping. The bathroom wasn't clean.
Stayed 3 nights in Apr 2024

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and accesable. Will come again
Stayed 2 nights in Apr 2024

10/10 Excellent

SANTOSH, CROYDON PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the Gold Coast!
Stayed 1 night in Apr 2024

2/10 Terrible

David

Stayed 1 night in Apr 2024