4.4 out of 5

"Good layout,delightful gardens and pools,close to a Guinness pub. " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

A luxury stay in Surfers Paradise awaits you at Crowne Plaza Surfers Paradise. Within a 10-minute stroll you'll find Surfers Paradise Beach and Timezone within a 30-minute walk. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools, and 2 bars/lounges.

LCD TVs with cable channels are featured in all 370 rooms, and you can enjoy free WiFi, free wired Internet, and furnished balconies. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Coffee/tea makers, free newspapers, and in-room massages are also available.

The restaurant, Relish Restaurant, is open for breakfast, lunch, and dinner. Enjoy the fitness centre, outdoor tennis court, spa tub, and pool loungers. Business travelers can take advantage of a meeting room and a business centre. Other amenities include free WiFi in public areas, a coffee shop/café, and spa services. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 30-minute walk of this 4.5-star Surfers Paradise hotel include Cavill Avenue and Ripley's Believe It or Not.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$136 per night

Superior Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Tower (Spa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Surfers Paradise ratings based on 983 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Beautiful hotel, wonderful staff, always willing to go thr extrs for our stay

Posted by , from New south wales Australia on 17 Sep 2018

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Comment from Hotel Management

17 Sep 2018 by Riki

Dear Sonna Thank you for your review, we are very pleased to see our staff went above and beyond for your stay. We hope to see you again soon. Kind regards Riki Manager on Duty

3 out of 5

Posted by on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by Duty M

Dear Anonymous, Thank you for your review. We look forward to welcoming you again soon. Kind regards, Romeo Manager on Duty

4 out of 5
Good layout,delightful gardens and pools,close to a Guinness pub.

Posted by on 29 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Duty M

Dear Anonymous, Thank you for your review. We look forward to welcoming you again soon. Kind regards, Romeo Manager on Duty

5 out of 5

Wonderful friendly beautiful place to stay

Pros: Everything! The food, the staff, the rooms..It was all wonderful
Cons: Maybe better lighting in the bathrooms for makeup?
Location: Great location and easy to get around
From the moment we walked in we were greeted with the most friendly and professional staff. We were visiting the Gold Coast for my birthday, and when the beautiful young lady that was booking us in knew, there were bubbles and chocolate and a happy birthday message waiting for me in our room! We also chose a room upgrade with ocean views...It was lovely.We loved our stay at Crown Plaza Surfers Paradise and will absolutely stay there again and recommend it to friends and family.

Posted by on 26 Aug 2018

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Comment from Hotel Management

29 Aug 2018 by Joseph R - Manager on Duty

Dear Anonymous We are pleased we were able to make your Birthday stay with us a special one. We hope to see you again soon. Kind regards Joseph R Manager on Duty

4 out of 5
Good service, well located .................... ....

Posted by on 8 Aug 2018

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Comment from Hotel Management

8 Aug 2018 by Duty M

Dear Anonymous , Thank you for your review. We are pleased to read that you enjoyed our location. We hope to see you back soon! Kind Regards, Romeo

4 out of 5
Good location. Public transport options close. Beach 5 minute walk.

Posted by on 7 Aug 2018

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Comment from Hotel Management

7 Aug 2018 by Duty M

Dear Anonymous, Thank you for your review. It's great to know that you enjoyed our location. We hope to see you back soon! Kind Regards, Romeo Manager on Duty-Ovenright

5 out of 5

lovely weekend away

Beautiful room, great hotel and lovely breakfast.

Posted by on 3 Aug 2018

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Comment from Hotel Management

3 Aug 2018 by Duty M

Dear Anonymous, Thank you for your 5/5 review, we are pleased to know that you enjoyed your stay and look forward to welcoming you back again. Kind regards, Romeo Manager on Duty-Overnight

5 out of 5
Great service. Friendly Housekeeper and staff at front desk were very lovely, polite and friendly and also helpful when ask about directions.

Posted by on 31 Jul 2018

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Comment from Hotel Management

31 Jul 2018 by Duty M

Dear Anonymous , Thank you for your review. It is very pleasing to know that our staff made such a good impression on you, I will be sure to share your feedback with them. We hope to see you again in the future. Kind regards Romeo Manager on Duty-Overnight

5 out of 5
Nice hotel close to beach, shopping centre, casino

Posted by on 24 Jul 2018

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Comment from Hotel Management

24 Jul 2018 by Duty M

Dear Anonymous, Thank you for your review. We are happy you enjoyed our location. We look forward to welcoming you back again soon. Kind regards, Romeo Manager on Duty-Overnight

4 out of 5
Beach views compromised by high rise developments in progress. Otherwise hotel pleasant.

Posted by on 20 Jul 2018

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Comment from Hotel Management

21 Jul 2018 by Duty M

Dear Anonymous, Thank you for your review, we are pleased to know that you had a pleasant stay and look forward to welcoming you back again. Kind regards, Romeo Manager on Duty-Overnight

Property Features

Crowne Plaza Surfers Paradise offers its guests 2 the outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Surfers Paradise. Parking is available for a fee. This 4.5-star Surfers Paradise hotel is smoke free.

  • 370 guestrooms or units
  • 26 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (20.2 km / 12.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Surfers Paradise offers 370 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and a hairdryer. This Surfers Paradise hotel provides complimentary wired and wireless Internet access. LCD televisions come with cable channels and pay-per-view films. Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Relish Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Four Winds 360 Revolving – Overlooking the ocean and pool, this restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts China UnionPay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 32 per person (approximately)
  • Self-parking fee: AUD 15.00 per day
  • Valet parking fee: AUD 25.00 per day
  • Rollaway bed fee: AUD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Surfers Paradise Hotel
  • Crowne Plaza Surfers Paradise
  • Crowne Plaza Surfers Paradise Gold Coast
  • Surfers Paradise Crowne Plaza
  • Crowne Plaza Surfers Paradise Hotel Surfers Paradise

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.