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4.4 out of 5

"Nice place to stay. Room is starting to age a little. Renovations will need to be carried out soon to stay at the pointy end of the market. " More

By a verified traveller on Tue 05 Oct 2021

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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at Q1 Resort & Spa. Within just a 10-minute stroll, you'll find Surfers Paradise Beach and Cavill Avenue. Highlights at this aparthotel include 4 restaurants, 2 outdoor swimming pools, and a full-service spa.

Each apartment is individually decorated and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and a balcony. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include a jetted tub and free toiletries. An iPod dock, a dining area, and a sitting area are also available.

A relaxing day at Stephanies Wellness Spa can include massages, body scrubs, and facials along with aromatherapy and hydrotherapy. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, spa tub, and sauna. Business amenities include a conference center, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available on weekends between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4.5-star Surfers Paradise aparthotel include Ripley's Believe It or Not and Slingshot.

1 Bedroom Spa Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$232* Per night/room 26 Oct. - 27 Oct.

3 Bedroom Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

3 Bedroom Ocean Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Sub Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

1 Bedroom Ocean Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Q1 Resort & Spa ratings based on 1,081 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Q1 Resort & Spa

Everyone (587) Couples (221) Family (243)
4 out of 5
Nice place to stay. Room is starting to age a little. Renovations will need to be carried out soon to stay at the pointy end of the market.

Posted by on 5 Oct. 2021

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Comment from Hotel Management

5 Oct. 2021 by Jen M - Senior Manager

Thank you for choosing Q1 Resort & Spa and taking the time to share your experience. It was our pleasure to host you and we look forward to welcoming you back again soon.

5 out of 5
It’s in a great position. Lovely views.

Posted by on 3 Oct. 2021

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Comment from Hotel Management

5 Oct. 2021 by Jen M- Senior Manager

Thank you for your great review. We hope to welcome you again soon

1 out of 5
The people on the front desk to check in need to learn how to be polite and learn how to open a booking on the computer. If they had done a simple click of the mouse it could have saved my daughter an anxiety attack and stress her out but instead were rude and when the next person she spoke to about it, explained they just “didn’t open the booking” there was no apology for her rudeness and lack of being able to do her job or even click a mouse on the computer. This experience turned us off staying again and we spent a long time trying to find a car park but there was none and had to do laps and laps around until someone actually left a car park. Even finding a car park at a major shopping center is heaps quicker. And one would think if they went to clean the room and realised people where having a shower they would just move onto the next one to clean and come back but they continued to clean which also frightened my daughter and her partner when they came out the shower to find a stranger there.

Posted by on 2 Oct. 2021

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4 out of 5
Great location, maybe more instructions in the property about check out etc

Posted by on 30 Sep. 2021

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Comment from Hotel Management

5 Oct. 2021 by Jennifer M - Senior Manager

Thank you for your valuable feedback. We hope to welcome you back again soon

4 out of 5
Very clean apartment. Friendly staff.

Posted by on 23 Sep. 2021

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Comment from Hotel Management

5 Oct. 2021 by Jen M- Senior Manager

Thank you for sharing your kind review. We look forward to welcoming you again soon

5 out of 5
Perfect

Posted by on 11 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by Q1 Team

Thank you for the fantastic rating. We hope to welcome you again soon

5 out of 5
Great location! Great for the kids. Very nice room.

Posted by on 21 Aug. 2021

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Comment from Hotel Management

24 Aug. 2021 by Senior Manager

Thank you for sharing your feedback with us. I am pleased to read you enjoyed your time with us. I hope we can welcome you again soon

4 out of 5
Everything was excellent but… The staff on the desk should be more informative. I’ve needed to check the web-site of the hotel and then ask the staff about offers etc

Posted by on 16 Aug. 2021

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Comment from Hotel Management

24 Aug. 2021 by Senior Manager

Thank you for sharing your feedback with us. I am pleased to read you enjoyed your time with us. I hope we can welcome you again soon

5 out of 5
Close to so beach - beautiful modern and affordable

Posted by on 25 Jul. 2021

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Comment from Hotel Management

28 Jul. 2021 by DM

Thank you for taking time to provide feedback on your recent stay with. It was our pleasure to host you. We look forward to welcome you back in the near future. Kind Regards, Duty Manager

4 out of 5
Very clean apartment and well appointed. Two bedroom family apartment highly recommended.

Posted by on 25 Jul. 2021

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Comment from Hotel Management

28 Jul. 2021 by DM

Thank you for taking time to provide feedback on your recent stay with us. It was our pleasure to host you. We look forward to welcome you back in the near future. Kind Regards, Duty Manager

Property Features

Q1 Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. A fitness center, a sauna, and spa services are also featured at the luxury Q1 Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Gold Coast aparthotel is smoke free.

  • 317 guestrooms or units
  • 74 levels
  • 4 dining venues
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Q1 Resort & Spa offers 317 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 48-inch LCD televisions come with cable channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Jetted tub
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 8:00 AM and 10:30 AM.

Q1 Resort & Spa has 4 restaurants on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (November 20-November 27, 2021) are prohibited and will be rejected.

The minimum check-in age is 21 during Schoolies Festival (November 20-November 27, 2021).

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 31 for adults and AUD 19.50 for children (approximately)
  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 13 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Q1 Resort
  • Q1 Resort Surfers Paradise
  • Q1 Surfers Paradise
  • q1 Hotel Surfers Paradise
  • Q1 Resort And Spa Gold Coast/Surfers Paradise
  • Q1
  • Q1 Resort Spa
  • Q1 Resort & Spa Aparthotel
  • Q1 Resort & Spa Surfers Paradise
  • Q1 Resort & Spa Aparthotel Surfers Paradise

You should know

  • Q1 Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi is limited to 24 hours per day (2-device limit).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.