4.4 out of 5

"We've stayed at Q1 many times before but this particular two bedroom apartment we stayed in was extremely spacious. Having two little ones, we love mo ... " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A luxury stay in Surfers Paradise awaits you at Q1 Resort & Spa. You'll be 0.2 km (0.1 mi) from Surfers Paradise Beach and 0.7 km (0.4 mi) from Cavill Avenue. Highlights at this property include 6 restaurants, 2 outdoor swimming pools, and a full-service spa.

Each apartment is individually decorated and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and a balcony. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. Nice touches to enhance your stay include a jetted tub and free toiletries. An iPod dock, a dining area, and a sitting area are also available. Limited housekeeping is available.

A relaxing day at Q1 Spa can include massages, body scrubs, and facials along with aromatherapy and hydrotherapy. At the apartment's own bar/lounge, you can stop for a drink. Enjoy the indoor swimming pool, health club, spa tub, and sauna. A conference centre, a meeting room, and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 4.5-star Surfers Paradise property include Ripley's Believe It or Not and Slingshot.

1 Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$233 per night

3 Bedroom Sub Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Ocean Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

1 Bedroom Ocean Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Q1 Resort & Spa ratings based on 1,041 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Q1 Resort & Spa

Everyone (533) Couples (265) Family (240)
4 out of 5
room was super tidy and well kept. plenty of in room amenities. great room overall

Posted by on 12 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Q1 Management

Thank you for taking the time to review your recent stay with us and we are so thrilled to see you enjoyed your stay, we hope to host you again soon. Kind regards, Cassandra Naughton Duty Manager Q1 Resort & Spa

5 out of 5
The position is really good with easy access to beaches and restaurants. Very quiet with a lovely view day and night.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by Jennifer M, Senior Duty Manager

Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. I hope you enjoyed this trip to the Gold Coast and we would be so thrilled if the next time you return we can have the opportunity to welcome you back! Warm wishes, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

4 out of 5
Fantastic location, and the view from ocean view rooms is sensational, apartments serviced daily which is a great bonus.

Posted by on 30 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Jennifer M, Senior Duty Manager

Thanks for the glowing review ! We're delighted to hear you had a great time with us, and that you appreciated our convenient location. It's also wonderful our team provided you with friendly service and that you enjoyed our comfortable beds. We can't wait to welcome you back soon for another amazing experience! Kind Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

5 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Jennifer M, Senior Duty Manager

Thank you for sharing your 5/5 star review. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit! Warm Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

1 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Jennifer M, Senior Duty Manager

Thanks for choosing us and taking the time to leave a review. Our team aims to give each guest the absolute best service possible 24/7, and we are disappointed that we fell short. We appreciate your patience and hope you will give us another chance-we would love for you to join us again.

5 out of 5
liked it all especially the magical view from sky deck ! WoW!!!! What a view

Posted by , from Oxenford on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Jennifer M, Senior Duty Manager

Thank you for sharing your 5/5 star review. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit! Warm Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

5 out of 5
Extremely happy with our stay at the resort A great time was had by all and we will be returning for sure

Posted by on 27 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Gina

Dear guest, We are delighted to receive a review of our products and services and thank you for taking the time to let us know of your experience. We look forward to your return visit. Gina S Senior Duty Manager

4 out of 5
Great apartment on the 17th Floor. Terrific pool area although a bit head scratching knowing tourist from other hotels were there using the pools. Hmm, Anyway thank for a great short 4 day stay.

Posted by on 23 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Gina

Dear guests, We are delighted to receive a review of our products and services and thank you for taking the time to let us know of your experience. Being a private property, I am surprised to read that guests from other resorts have been using our facilities. Will definitely follow up on this matter. Best Regards. Gina S Senior Duty Manager

5 out of 5
Height, No drunks, family friendly, kid safe pool, aspect, free parking, free wifi and large rooms.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Jennifer Maher, Senior Duty Manager

We appreciate you taking the time to review your stay at Q1 Resort and Spa; it is a pleasure to have you stay with us. We cannot wait to welcome you back once again for another relaxing stay. Kind Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

4 out of 5
P00ls location to restaurants and shops coffee shop down stairs

Posted by on 20 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Jennifer Maher, Senior Duty Manager

Thank you for your recent feedback. We look forward to welcoming you again soon. Kind Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

Property Features

Q1 Resort & Spa offers its guests a full-service spa, 2 the outdoor swimming pools, an indoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, a limo/town car service, and a meeting room are available. A hot tub, a sauna, and tour or ticket assistance are also featured at the luxury Q1 Resort & Spa. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Surfers Paradise apartment is smoke free.

  • 317 guestrooms or units
  • 80 levels
  • 6 dining venues
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (30.4 km / 18.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Q1 Resort & Spa offers 317 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels and DVD players. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Jetted tub
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Q1 Resort & Spa has 6 restaurants on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 4 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed

Policies

Minimum check-in age from November 16 to December 1, 2019 is 21 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited.

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 10 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 19 for children (approximately)
  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 13 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Q1 Resort Surfers Paradise
  • Q1 Resort
  • Q1 Surfers Paradise
  • Q1

You should know

  • Q1 Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.