4.5 out of 5

"We've stayed at Q1 many times before but this particular two bedroom apartment we stayed in was extremely spacious. Having two little ones, we love mo ... " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A luxury stay in Surfers Paradise awaits you at Q1 Resort & Spa. Within just a 10-minute stroll, you'll find Surfers Paradise Beach and Timezone. Highlights at this property include 6 restaurants, 2 outdoor swimming pools, and a full-service spa.

A relaxing day at Q1 Spa can include massages, body scrubs, and facials along with aromatherapy and hydrotherapy. At the apartment's own bar/lounge, you can stop for a drink. Enjoy the indoor swimming pool, health club, spa tub, and sauna. A conference centre, a meeting room, and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4.5-star Surfers Paradise property include Cavill Avenue and Ripley's Believe It or Not.

1 Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$250 per night

3 Bedroom Sub Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Ocean Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

1 Bedroom Ocean Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Q1 Resort & Spa ratings based on 1,019 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Q1 Resort & Spa

Everyone (521) Couples (261) Family (236)
5 out of 5
The views, the pools, friendly staff, how close it is location wise to everything

Posted by on 11 Dec 2018

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5 out of 5
Nice workers very professional and friendly , rooms very nice and nice and close to the beach , lovely place to stay would recommend to all family and friends 👌

Posted by on 10 Dec 2018

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5 out of 5

Posted by on 6 Dec 2018

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4 out of 5
Needed somewhere close to the Royal Pines for the PGA Golf. This suited the purpose - location, price, facilities, quality.

Posted by on 5 Dec 2018

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4 out of 5
Fabulous gold coast ocean views from balcony and bed rooms. Its amazing experience in Q1.

Posted by on 5 Dec 2018

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5 out of 5
The location was perfect. Close enough to Cavill ave, but not too close. The facilities at the resort were very good. Pools, gym ect.

Posted by , from Sydney on 18 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Jennifer Maher, Senior Duty Manager

It is wonderful that you had a comfortable stay with us and that you were pleased with the beautiful view from your room. Thank you for taking the time to share your experience with us; it was a pleasure to host you. We hope you consider us again next time you are on the Gold Coast. Kind Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

5 out of 5

Posted by on 18 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Jennifer Maher, Senior Duty Manager

Thank you for sharing your 5/5 star review. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit! Warm Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

5 out of 5

Posted by on 15 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Jennifer Maher, Senior Duty Manager

Thank you for sharing your 5/5 star review. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit! Warm Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

4 out of 5
Our room was not particularly clean - windows were super dirty to the point it

Posted by on 7 Nov 2018

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Comment from Hotel Management

10 Nov 2018 by gina

Dear guest, Thank you for your review, I have shared the content of your survey to the relevant departments and would like to apologise for the inconvenience caused. Gina S Senior Duty Manager Q1 Resort & Spa

5 out of 5
Great building, great balcony views, great pool and spa area

Posted by , from Sydney on 6 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by gina

Dear Michael, Thank you for your feedback following your stay and for your 5* rating. Gina S Senior Duty Manager Q1 Resort & Spa

Property Features

Q1 Resort & Spa offers its guests a full-service spa, 2 the outdoor swimming pools, an indoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, a limo/town car service, and a meeting room are available. A hot tub, a sauna, and tour or ticket assistance are also featured at the luxury Q1 Resort & Spa. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Surfers Paradise apartment is smoke free.

  • 317 guestrooms or units
  • 80 levels
  • 6 dining venues
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (30.4 km / 18.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Q1 Resort & Spa offers 317 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels and DVD players. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Jetted tub
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Q1 Resort & Spa has 6 restaurants on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 4 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed

Policies

Minimum check-in age from November 16 to December 2, 2018 is 21 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 10 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 19 for children (approximately)
  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 13 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Q1 Resort Surfers Paradise
  • Q1 Resort
  • Q1 Surfers Paradise
  • Q1

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Q1 Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.