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4.4 out of 5

"We've stayed at Q1 many times before but this particular two bedroom apartment we stayed in was extremely spacious. Having two little ones, we love mo ... " More

By a verified traveller on Tue 04 Sep 2018

Hotel Description

A luxury stay in Surfers Paradise awaits you at Q1 Resort & Spa. Within just a 10-minute stroll, you'll find Surfers Paradise Beach and Timezone. Highlights at this property include 6 restaurants, 2 outdoor swimming pools, and a full-service spa.

Each apartment is individually decorated and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and a balcony. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. Nice touches to enhance your stay include a jetted tub and free toiletries. An iPod dock, a dining area, and a sitting area are also available. Limited housekeeping is available.

A relaxing day at Q1 Spa can include massages, body scrubs, and facials along with aromatherapy and hydrotherapy. At the apartment's own bar/lounge, you can stop for a drink. Enjoy the indoor swimming pool, health club, spa tub, and sauna. A conference centre, a meeting room, and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4.5-star Surfers Paradise property include Cavill Avenue and Ripley's Believe It or Not.

2 Bedroom Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 6 Max
AU$267 per night

3 Bedroom Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

3 Bedroom Ocean Spa Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Sub Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

1 Bedroom Ocean Spa Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

3 Bedroom Ocean Spa Apartment (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Q1 Resort & Spa ratings based on 1,078 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Q1 Resort & Spa

Everyone (552) Couples (271) Family (252)
5 out of 5
The view was amazing and the size of the penthouse was unbelievable. My 3 children and I can't wait to stay there again.

Posted by , from Sunshine Coast, au on 25 Apr. 2019

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5 out of 5
it was a great location and very clean it was a great holiday

Posted by on 22 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Jennifer Maher- Senior Duty Manager

Thank you for your 5/5 review. We are pleased you enjoyed your stay and we look forward to seeing you again soon. Warm regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

5 out of 5
I really liked the customer service and how friendly the staff where. I was very happy with the state of the apartment room and don't have a negative thing to say about my stay

Posted by on 21 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Jennifer Maher- Senior Duty Manager

Thank you for the great rating,! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us and that you enjoyed our prime location as well as our comfortable accommodations and attentive staff! We hope you plan on staying with us again soon so we can show you another stellar experience. Thanks again and have a great day! Kind Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

5 out of 5
It was excellent nice and clean very friendly staff, the pool was great

Posted by on 20 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Jennifer Maher- Senior Duty Manager

Thank you for sharing your 5/5 star review. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit! Warm Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

4 out of 5
Not too crowded. Great swimming pools. Perfect view from bedroom

Posted by on 19 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Jennifer Maher - Senior Duty Manager

Thank you for taking the time to review your stay, it’s always great to hear that we’ve exceeded our guests’ expectations! Our goal is to be your home away from home and always provide a cozy night's sleep in a welcoming environment. It sounds like we achieved it during your stay! We can’t wait to see you when you come back next time. All the best, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

5 out of 5
Everything was perfect we all had a great time well worth the stay

Posted by on 18 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by Jennifer Maher- Senior Duty Manager

Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback. I hope you enjoyed this trip to the Gold Coast and we would be so thrilled if the next time you return we can have the opportunity to welcome you back! Warm wishes, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

4 out of 5
I liked the amenities, the space in the apartment. Didn’t like the internet fee ($30 for 5 days) and the internet was slow to load most of the times. Also fees for room service or new towels and other house hold items.

Posted by on 17 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by Jennifer Maher- Senior Duty Manager

It's great to hear that you had a lovely stay with us! We are always working very hard to provide a high-quality experience for all of our guests, so we're happy we were able to accommodate you. We hope you plan on staying with us again soon! We'd love to share an even better experience with you! Thanks again and have a lovely day! Kind Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

4 out of 5

Posted by on 16 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Gina S

Dear guest, Thank you for staying at q1 resort & spa. Looking forward to your return visit. Gina S Senior Duty Manager

5 out of 5
I like the place it was clean close the beach and shops

Posted by on 15 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Jennifer M- Senior Duty Manager

Thank you for sharing your review. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit! Warm Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

5 out of 5
Friendly staff at check in, apartment was clean and spacious, had everything you needed, From a full size fridge to a oven, was very quiet, great place to stay

Posted by on 15 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Jennifer M- Senior Duty Manager

We're delighted to hear you had a great time with us, and that you appreciated our convenient location. It's also wonderful our team provided you with friendly service and that you enjoyed our comfortable beds. We can't wait to welcome you back soon for another amazing experience! Kind Regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

Property Features

Q1 Resort & Spa offers its guests a full-service spa, 2 the outdoor swimming pools, an indoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, a limo/town car service, and a meeting room are available. A hot tub, a sauna, and tour or ticket assistance are also featured at the luxury Q1 Resort & Spa. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Surfers Paradise apartment is smoke free.

  • 317 guestrooms or units
  • 80 levels
  • 6 dining venues
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (30.4 km / 18.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Q1 Resort & Spa offers 317 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels and DVD players. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Jetted tub
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Q1 Resort & Spa has 6 restaurants on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 4 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed

Policies

Minimum check-in age from November 16 to December 1, 2019 is 21 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited.

  • Noise-free rooms not guaranteed
  • Parking height restrictions apply
  • Events/parties not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 10 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 19 for children (approximately)
  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 13 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Q1 Resort Surfers Paradise
  • Q1 Resort
  • Q1 Surfers Paradise
  • Q1

You should know

  • Q1 Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.