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Nightelier Mermaid Waters

3.5 star property

Photo gallery for Nightelier Mermaid Waters

Free daily buffet breakfast
Outdoor pool, pool loungers
Reception
Front of property – evening/night
Breakfast, lunch, dinner served; al fresco dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
The current price is AU$139
includes taxes & fees
19 May - 20 May

Explore the area

View map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪17 min walk‬
  • Place, The Star Gold Coast
    ‪6 min drive‬
  • Place, The Oasis
    ‪6 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪24 min drive‬

Room options

View all photos for Studio Family

Studio Family

Studio Family

9.2 out of 10
Wonderful
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

9.2 out of 10
Wonderful
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King

9.2 out of 10
Wonderful
(88 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Twin Queen

Studio Twin Queen

Studio Twin Queen

9.0 out of 10
Wonderful
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Mermaid Suite

Mermaid Suite

Mermaid Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

9.0 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio King or Twin Single

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King or Twin Single

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Gold Coast

At Nightelier Mermaid Waters you'll be 2.8 km (1.7 mi) from The Star Gold Coast and 2.9 km (1.8 mi) from The Oasis. Highlights at this hotel include a golf course, a restaurant and an outdoor swimming pool. .The family restaurant, Brasserie, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include laundry facilities, concierge services and a 24-hour front desk. Free buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Mermaid Waters hotel include Gold Coast Convention and Exhibition Centre and SkyPoint Observation Deck.

What's nearby

  • Pacific Fair Shopping Centre - 17 min walk - 1.5 km
  • Pizzey Park Sporting Complex - 19 min walk - 1.6 km
  • Nobby Beach - 5 min drive - 2.3 km
  • The Star Gold Coast - 6 min drive - 3.1 km
  • The Oasis - 6 min drive - 3.1 km

Getting around

  • Broadbeach South Light Rail Station - 3 min drive
  • Varsity Lakes Station - 15 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 29 min drive

Restaurants

  • ‪Goccia’s - ‬15 min walk
  • ‪Lonestar Tavern - ‬8 min walk
  • ‪Bam Bam Bakehouse - ‬2 min drive
  • ‪see yo cafe - ‬11 min walk
  • ‪Easy House Vegetarian Restaurant - ‬2 min walk

About this property

Nightelier Mermaid Waters

Nightelier Mermaid Waters offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/games room, and tour/ticket assistance are also featured at Nightelier Mermaid Waters. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

  • 104 guestrooms or units
  • 3 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Nightelier Mermaid Waters offers 104 accommodations with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

What is the cancellation policy at Nightelier Mermaid Waters?

Nightelier Mermaid Waters offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Nightelier Mermaid Waters?

As of 6 May 2026, prices found for a 1-night stay for 2 adults at Nightelier Mermaid Waters on 19 May 2026 start from AU$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Nightelier Mermaid Waters?

Yep, Nightelier Mermaid Waters has a free self car park.

Are there any beaches close to Nightelier Mermaid Waters?

The closest beach to Nightelier Mermaid Waters is Surfers Paradise Beach (5.7 km).

Does Nightelier Mermaid Waters have a pool?

Nightelier Mermaid Waters has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Nightelier Mermaid Waters family-friendly?

You bet! With amenities such as children's meals, an arcade and laundry facilities, it's no surprise that Nightelier Mermaid Waters is a hit with families.

Does Nightelier Mermaid Waters serve breakfast?

Yeah, guests love the free buffet brekkie here! Served daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Nightelier Mermaid Waters?

No, Nightelier Mermaid Waters does not offer an airport shuttle service.

Is there a bar or restaurant at Nightelier Mermaid Waters?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Nightelier Mermaid Waters?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Nightelier Mermaid Waters?

No, pets are not allowed.

Is there a golf course on site at Nightelier Mermaid Waters?

Yep, Nightelier Mermaid Waters has a 9-hole golf course.

Nightelier Mermaid Waters Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1003 reviews
Rating 8 - Good. 308 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Maria

Good value for money. Very attentive staff.
Stayed 3 nights in Apr 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, tidy and had everything you'd expect in a mid-tier hotel. The staff are so friendly and approachable, and the buffet breakfast was a pleasant surprise and exceptional for a hotel buffet. The heated tropical pool is of a generous size with a little slide for the kids (or kid within you!) This place is seriously slept on considering how close it is to all the hot tourist spots. We will definitely stay here again the next time we're on the Gold Coast!
Stayed 2 nights in Apr 2026

2/10 Terrible

Olgera

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place to stay was very, very dirty
Stayed 3 nights in Apr 2026

10/10 Excellent

Ludeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service by Constance & her front desk colleague - was impressed with efficient smiling booking in; smooth flow of information sheet, parking & rm location to entrances to hotel, buffet, bar & verified payment & rm keys within 10 mins. Room excellent, had issues with Netfix as it cldnt log on but was given complimentary drinks which satisfied my concerns for my stay. Was offered a rm with operating Netfix but as the service was awesome just was happy to settle in. Will be back & will let friends, colleagues & family know abt this gem in Mermaid Waters Gold Coast. Thanks to Constance & colleague for making our stay fantastic 😃 :)
Stayed 1 night in Apr 2026

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the brekky here! It's the reason I came back again. Had a great burger for dinner too :)
Stayed 1 night in Apr 2026

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely wonderful!
Stayed 2 nights in Apr 2026

10/10 Excellent

Eddy

Stayed 3 nights in Apr 2026

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B'fast was good apart from the coffee machine breaking down so my daughter couldn't get her moring coffee
Stayed 1 night in Apr 2026

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was very nice
Stayed 1 night in Apr 2026

8/10 Good

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel to stay! Clean room although not super big. Very nice pool with slide great for kids! Super friendly staff. Good breakfast included. Great location! Very good for the price!
Stayed 1 night in Mar 2026

10/10 Excellent

Ann-Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

6/10 Okay

Rorey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, Friendly Staff, Activities for all ages.
Stayed 1 night in Mar 2026

10/10 Excellent

Sue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful, rooms are a good size and the pool is great for the kids, they loved the slide.
Stayed 1 night in Mar 2026

10/10 Excellent

LORIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden little Gem on the Goldie, will be back for sure :)
Stayed 1 night in Feb 2026

6/10 Okay

Louise

Liked: Staff & service, amenities, property conditions & facilities
Would have been helpful to know the 'bond' was a debit- not a hold, in advance. Leak in the bathroom ceiling, leaking taps. Room wasn't vacuumed beforehand even though it was a late check in. Breakfast included was a bonus. Bed was clean and comfortable. Black out curtains good. Bathroom clean (apart from leak). Quieter than I expected with lots of families.
Stayed 1 night in Feb 2026

10/10 Excellent

Anthony, Maudsland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room, comfy bed, convenient location with easy parking, and an enjoyable complementary breakfast. Enjoyed our stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, helpful, professional but personable. Room and all facilities were very tidy. Buffet breakfast was great. I would definitely stay again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great little find. Great price included breakfast and the pool area with a slide - my kids were impressed
Stayed 1 night in Feb 2026

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lay out was amazing Do not have any complaints. Found 4 lights in the room need attention. Maybe a couple of lounge chairs.
Stayed 1 night in Feb 2026

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
Our room was lovely, very clean and had everything we needed. The bed was very soft and it would have been nice to have it firmer. The shower was a beautiful rain shower and it was also spacious. Staff were very helpful and friendly and the restaurant was lovely. We will definitely be staying here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room, comfortable and modern. Staff very helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Leverne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, thankyou so much. We will be back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and spacious and close to all ammenities. The staff were helpful and friendly and breakfast was simple and tasty .
Stayed 3 nights in Jan 2026

4/10 Poor

JASON

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Couldn't get Netflix and I was told yeah sorry some rooms don't work and we can't fix it. Shower door doesn't close properly. Bird droppings all over the window. Bistro amenities were dirty and no toilet paper available. Food was great and the staff were friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rubia

Stayed 1 night in Jan 2026