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Sheraton Grand Mirage Resort, Gold Coast

5.0 star property
Hotel with private beach, outdoor pool

Photo gallery for Sheraton Grand Mirage Resort, Gold Coast

Outdoor pool
Creator video
118-cm LCD TV with satellite channels, TV, iPod dock
118-cm LCD TV with satellite channels, TV, iPod dock
Room, 2 Queen Beds, Lagoon View, Ground Floor

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$359
includes taxes & fees
9 Feb - 10 Feb

Explore the area

View map
71 Sea World Drive, Main Beach, QLD, 4217
  • Place, Mariner's Cove Marina
    ‪1 min walk‬
  • Place, Marina Mirage Shopping Centre
    ‪1 min walk‬
  • Place, Sea World
    ‪12 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Resort View

View from room

Room, 1 King Bed, Resort View

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View

Room, 2 Queen Beds, Resort View

8.6 out of 10
Excellent
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Garden View, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View, Ground Floor

Room, 2 Queen Beds, Garden View, Ground Floor

Room, 2 Queen Beds, Garden View, Ground Floor

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Resort View, Corner

Minibar, in-room safe, desk, blackout curtains

Studio, 1 King Bed with Sofa bed, Resort View, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 48 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View

Suite, 1 Bedroom, Resort View

Suite, 1 Bedroom, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 93 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Garden View, Ground Floor

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 93 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
2 bedrooms
Hairdryer
  • 152 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View, Ground Floor

Room, 1 King Bed, Lagoon View, Ground Floor

Room, 1 King Bed, Lagoon View, Ground Floor

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 49 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lagoon View, Ground Floor

Room, 2 Queen Beds, Lagoon View, Ground Floor

Room, 2 Queen Beds, Lagoon View, Ground Floor

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 49 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

About the area

Gold Coast

You'll be connected to a shopping centre at Sheraton Grand Mirage Resort, Gold Coast, and within steps of The Spit Beach and Mariner's Cove Marina. Highlights at this beach hotel include 2 bars/lounges, 2 coffee shops/cafes and a nearby private beach. .The restaurant, Terraces Restaurant, serves seafood and is open for breakfast, lunch and dinner. Pearls Bar is the hotel's own lobby lounge, serving drinks along with lunch and light fare. Enjoy the outdoor swimming pool, gym and kids' swimming pool. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning English breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this Main Beach hotel, you'll be 2.5 km (1.6 mi) from Surfers Paradise Beach and 4.1 km (2.6 mi) from Cavill Avenue.

What's nearby

  • Mariner's Cove Marina - 1 min walk - 0.0 km
  • Marina Mirage Shopping Centre - 1 min walk - 0.1 km
  • Tedder Avenue - 10 min walk - 0.9 km
  • Sea World - 12 min walk - 1.0 km
  • Broadwater Parklands - 13 min walk - 1.1 km

Getting around

  • Cypress Avenue Station - 4 min drive
  • Varsity Lakes Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 48 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Peter's Fish Market - ‬6 min walk
  • ‪main beach pavillion 34 - ‬13 min walk
  • ‪Dockside Tavern - ‬17 min walk
  • ‪La Luna Beach Club - ‬9 min walk

About this property

Sheraton Grand Mirage Resort, Gold Coast

Hotel with private beach, outdoor pool
Unwind on the private sandy beach, located just 10 metres away. After a day at the beach, enjoy amenities at Sheraton Grand Mirage Resort, Gold Coast such as an outdoor pool, a children's pool and a fitness centre.

There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. For a fee, parking is available.

This Gold Coast hotel is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 1987
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Sheraton Grand Mirage Resort, Gold Coast offers 295 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. 118-cm LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limo/town car service
  • Parking on site (AUD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: AUD 25 to 52 for adults and AUD 20 to 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Oasis Pool Bar
  • Oyster Bar and Grill
  • Pearls Bar
  • Terraces Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 118-cm LCD TV with satellite channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately AUD 25.00 to 52.00 for adults and AUD 20.00 to 50.00 for children
  • Self-parking fee: AUD 20.00 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sheraton Mirage Gold Coast Main Beach
Sheraton Mirage Resort Gold Coast Main Beach
Main Beach Sheraton
Sheraton Main Beach
Sheraton Mirage Hotel Main Beach
Sheraton Mirage Resort & Spa Gold Coast Main Beach, Australia
Sheraton Grand Mirage Resort Gold Coast Main Beach
Sheraton Grand Mirage Gold Coast Main Beach
Sheraton Grand Mirage Resort Gold Coast
Sheraton Grand Mirage Gold Coast
Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
Sheraton Grand Mirage Resort, Gold Coast Hotel
Sheraton Grand Mirage Resort, Gold Coast Main Beach
Sheraton Grand Mirage Resort, Gold Coast Hotel Main Beach

Frequently asked questions

What is the cancellation policy at Sheraton Grand Mirage Resort, Gold Coast?

Sheraton Grand Mirage Resort, Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Mirage Resort, Gold Coast?

As of 14 Jan 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Gold Coast on 9 Feb 2026 start from AU$359.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Mirage Resort, Gold Coast?

Yep, Sheraton Grand Mirage Resort, Gold Coast has a self car park with in/out privileges for AUD 20.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Sheraton Grand Mirage Resort, Gold Coast?

Yep, Sheraton Grand Mirage Resort, Gold Coast is a short 2-minute walk from The Spit Beach. Fun beach activities include body boarding, sailing and swimming.

Does Sheraton Grand Mirage Resort, Gold Coast have a pool?

Yep, and guests love it! Sheraton Grand Mirage Resort, Gold Coast has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Sheraton Grand Mirage Resort, Gold Coast family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Mirage Resort, Gold Coast is a hit with families.

Does Sheraton Grand Mirage Resort, Gold Coast serve breakfast?

Yeah, English brekkie is offered daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Grand Mirage Resort, Gold Coast?

No, Sheraton Grand Mirage Resort, Gold Coast does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Grand Mirage Resort, Gold Coast?

Yep, they've got a poolside bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Mirage Resort, Gold Coast?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sheraton Grand Mirage Resort, Gold Coast?

No, pets are not allowed.

Sheraton Grand Mirage Resort, Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a car that doesn’t fit in the car park And they made it so easy to park at the front Unlike JW the Marriott we will never stay there again This is our new hotel and we will be back
Stayed 5 nights in Jan 2026

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, amenities
Amazing resort,close to the beach,great pool and swim up bar. All staff are super friendly,happy and courteous! Special shout out to Marie for helping us with an issue with our room and for her generosity!! The rooms are probably a bit dated, but we did not spend too much time in our room anyway. The buffet breakfast and dinner were a stand out-high quality and super fresh offerings-highly recommended!
Stayed 4 nights in Dec 2025

10/10 Excellent

Oznur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely amazing experience at this hotel from start to finish. The staff were incredibly warm and attentive. The hotel's atmosphere felt both relaxing and luxurious.
Stayed 7 nights in Dec 2025

8/10 Good

Maddie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room was a bit outdated, and no hot water which was a bummer, we had a villa. But the grounds are beautiful and the food was epic! Staff were also so beautiful friendly and accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

YACHAO

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room is relatively clean. Staff is friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Denis

Stayed 1 night in Nov 2025

10/10 Excellent

andrew

Stayed 3 nights in Oct 2025

10/10 Excellent

Pierce

Stayed 1 night in Oct 2025

2/10 Terrible

Daniel

Stayed 2 nights in Oct 2025

8/10 Good

Kristy

Stayed 4 nights in Oct 2025

8/10 Good

Narelle

Stayed 6 nights in Oct 2025

2/10 Terrible

Rogelio

Stayed 4 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Stacey

Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful family holiday, meals were excellent, pool and facilities very relaxing.
Stayed 5 nights in Oct 2025

6/10 Okay

Alice

Liked: Cleanliness, staff & service
Great being right next to the beach and on the walking track by the beach. Lovely arrival gift, which was very much appreciated. Villa itself was nice. General area of the hotel was dated. Not really any restaurants in walking distance. We left something in the room and contacted the hotel as soon as we arrived at the airport, but were unable to retrieve it, which was disappointing, as we know we left it there.
Stayed 3 nights in Sep 2025

6/10 Okay

Hronis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a major upgrade - painting, carpets, all common areas and then the rooms - cracked tiles in bathrooms, towel rail half on wall, lifts not working on day 1 - very dated and disappointed compared to our experiences at Sheraton Port Douglas. Why would you drain lagoon areas during the busy school holiday period?
Stayed 5 nights in Oct 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Neha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at the Sheraton Gold Coast
Stayed 5 nights in Sep 2025

4/10 Poor

Katherine Jane Sarah

Travelled with family
Disliked: Amenities
Hotel was at capacity, which was to be expected during the school holidays. However the hotel wasn’t prepared. Over 30 minutes to queue to secure a table for breakfast; room not made up until after 5pm each day; slow poolside service and the property is undergoing noisey renovations which weren’t communicated on billing or check in
Stayed 5 nights in Sep 2025

2/10 Terrible

Hanife

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms very very dirty!!! Pool was closed, we didnt eat, its very dirty again, I have photos to prove it, i even told the manager they decided to refund us back!!!! The place is runned down!!! Short staffed!!!
Stayed 3 nights in Oct 2025

8/10 Good

vanessa

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was being renovated
Stayed 4 nights in Sep 2025

10/10 Excellent

Javier, Wollongong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - we’ll be back
Stayed 5 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family holiday location just across the beach gorgeous
Stayed 6 nights in Sep 2025

6/10 Okay

Sandra

Travelled with family, Travelled with group
The Sheraton's entrance, foyer, main pool area and our room were nice. However, the buildings and water areas were very tired, under construction and in need of love and attention. Pool and restaurant staff were not friendly and we waited 50 minutes for our ordered breakfast on the last morning to arrive in Terrace's. Overall, our experience wasn't terrible but not the standard or experience I expected from The Sheraton, it was disappointing.The location of the hotel and service in Pearl's was the highlight.
Stayed 2 nights in Sep 2025