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Sheraton Grand Mirage Resort, Gold Coast

5-star property
71 Sea World Drive, Main Beach, QLD 1800 796 370
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4.5 out of 5
Wonderful!
See all 527 Wotif Reviews

"We loved everything, will definitely be back again! " More

By a verified traveller on Tue 10 Mar 2020

Points Of Interest

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Hotel Description

You'll be connected to a shopping center at Sheraton Grand Mirage Resort, Gold Coast, and within steps of Philip Park and Marina Mirage Shopping Centre. Highlights at this luxury hotel include 2 bars/lounges, 2 coffee shops/cafés, and a nearby private beach.

All 295 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes, slippers, and free toiletries. Safes, hair dryers, and phones are also available.

A day of pampering can include deep-tissue massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Terraces, serves seafood and is open for breakfast, lunch, and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, and kids' swimming pool as well as access to aerobics classes. Conference space, a business center, and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. English breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of valet parking.

This 5-star Main Beach hotel is 1 km (0.6 mi) from Sea World and 2.8 km (1.7 mi) from Surfers Paradise Beach.

Room, 2 Double Beds, Non Smoking, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$240* Per night/room 10 Aug. - 11 Aug.

Villa, 2 Bedrooms, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Lagoon View, Ground Floor

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Grand Mirage Resort, Gold Coast ratings based on 527 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Mirage Resort, Gold Coast

Everyone (295) Couples (148) Family (84)
2 out of 5

Posted by on 21 Jun. 2020

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5 out of 5
We loved everything, will definitely be back again!

Posted by on 10 Mar. 2020

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5 out of 5
We really enjoyed our time at the Sheraton, All staff are friendly and happy to help hotel/pool/room all very clean 😁 If I had to pick anything that I would change is check in is too late 3pm makes it very hard when arriving at 7am but otherwise everything was awesome 😎

Posted by on 26 Jan. 2020

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5 out of 5
Long walk to room but worth it too comfortable and bed great

Posted by on 25 Jan. 2020

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4 out of 5

Posted by on 7 Jan. 2020

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1 out of 5
There was rat poo on in the room, blood stains on the inside of the dooner but at the head end of the bed with the dooner cover opened, the staff said they couldn’t give us another dooner but instead provided us with a small blanket. They took the room charge 2 times and proceeded to deny that it was a charge it was just a holding deposit before asking me for my bank details to return the extra charge, no room service menus provided and a very unapologetic staff accept for the night manager who’s dismay was unfortunately not supported by the staff the following day at check out

Posted by on 3 Jan. 2020

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4 out of 5
Large room size was fantastic. Pool we great for the kids

Posted by on 1 Jan. 2020

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3 out of 5
Swimming pool too small for number of guests. Seafood buffet very disappointing.

Posted by on 30 Dec. 2019

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5 out of 5
Great place to stay, excellent access to the beach, kids loved the pool

Posted by on 29 Dec. 2019

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5 out of 5

Posted by on 16 Dec. 2019

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About the Sheraton Grand Mirage Resort, Gold Coast

Location 71 Sea World Drive, Main Beach, QLD 4217

Property Features

Unwind on the private sand beach, located just 10 meters away. After a day at the beach, enjoy amenities at Sheraton Grand Mirage Resort, Gold Coast like an outdoor pool, a children's pool, and a fitness center. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. For a fee, parking is available. This 5-star Gold Coast hotel is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1987
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Coolangatta Airport (OOL) (35 km / 21.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Grand Mirage Resort, Gold Coast offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. 118-cm LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6:00 AM to 10:30 AM.

Terraces - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Reservations are required.

The Oyster Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Oasis Pool Bar - This poolside bistro serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Spa Services

  • Deep tissue massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25 and AUD 50 for adults, AUD 20 and AUD 50 for children (approximately)
  • Self parking fee: AUD 20.00 per day (in/out privileges)
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Mirage Gold Coast Main Beach
  • Sheraton Mirage Resort Gold Coast Main Beach
  • Main Beach Sheraton
  • Sheraton Main Beach
  • Sheraton Mirage Hotel Main Beach
  • Sheraton Mirage Resort & Spa Gold Coast Main Beach, Australia
  • Sheraton Grand Mirage Resort Gold Coast Main Beach
  • Sheraton Grand Mirage Gold Coast Main Beach
  • Sheraton Grand Mirage Resort Gold Coast
  • Sheraton Grand Mirage Gold Coast
  • Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
  • Sheraton Grand Mirage Resort, Gold Coast Hotel
  • Sheraton Grand Mirage Resort, Gold Coast Main Beach
  • Sheraton Grand Mirage Resort, Gold Coast Hotel Main Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.