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Sheraton Grand Mirage Resort, Gold Coast

5-star property
71 Sea World Drive, Main Beach, QLD 1800 796 370
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4.4 out of 5
Excellent!
See all 450 wotif Reviews

"The hotel was very nice but room safety was not really great in the shower the tape fell on my kids foot and it started to bleed. The dust in the room ... " More

By a verified traveller on Thu 30 Dec 2021

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Hotel Description

You'll be connected to a shopping center at Sheraton Grand Mirage Resort, Gold Coast, and within steps of Marina Mirage Shopping Centre and Mariner's Cove Marina. Highlights at this luxury hotel include 2 bars/lounges, 2 coffee shops/cafés, and a nearby private beach.

All 295 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes, slippers, and free toiletries. Safes, hair dryers, and phones are also available. Housekeeping is available on request.

The restaurant, Terraces Restaurant, serves seafood and is open for breakfast, lunch, and dinner. Pearls Bar is the hotel's own lobby lounge, serving drinks along with lunch and light fare. Enjoy the outdoor swimming pool, gym, and kids' swimming pool. Business travelers can take advantage of conference space, a business center, and limo/town car service. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning English breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of self parking.

This 5-star Main Beach hotel is 2.8 km (1.8 mi) from Surfers Paradise Beach and 3.2 km (2 mi) from Broadwater Parklands.

Room, 2 Queen Beds, Non Smoking, Resort View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$360* Per night/room 6 Feb. - 7 Feb.

Villa, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Lagoon View, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Terrace, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Grand Mirage Resort, Gold Coast ratings based on 450 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Mirage Resort, Gold Coast

Everyone (277) Couples (108) Family (60)
3 out of 5
The hotel was very nice but room safety was not really great in the shower the tape fell on my kids foot and it started to bleed. The dust in the room was not dusted properly, the phone to contact reception was very old and did not work properly. I really dont like to complain but the money ive spent was not what i got. Thank you

Posted by on 30 Dec. 2021

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4 out of 5
Exceptional service, excellent food and very friendly.

Posted by on 29 Dec. 2021

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3 out of 5
Feels outdated and requires better maintenance. Room service was not great for the class of the hotel this one claims.

Posted by on 20 Dec. 2021

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1 out of 5
Did not arrive in room until almost 4.00pm, Phone not working, No power in room for last morning of our stay, overall very dissapointing experience for a large scale hotel. Had a sea view Room which was quite pricey, and to experience this type of inconvenience was not good.

Posted by on 19 Dec. 2021

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4 out of 5
Very clean and spacious rooms. Staff were very professional and friendly. Concierge provided us with everything we needed on check in and check out. The only issue we came across was the Saturday night street noise from our room which was quite loud.

Posted by on 11 Dec. 2021

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5 out of 5
Gorgeous views. The lagoon pools are amazing

Posted by on 5 Dec. 2021

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2 out of 5
Foyer, bar and staff were amazing. The rooms, carpet and everything else was extremely dated and well below the expected level of 5 star.

Posted by on 3 Dec. 2021

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3 out of 5
The iconic building with many water features was visually outstanding. The evening buffet was very ordinary and lacked ambiance , the evening experience could have been spectacular given the layout and water views. New updated vision is needed to boost the experience to a level that befits the building.

Posted by on 26 Nov. 2021

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5 out of 5
I had an amazing stay at the Sheraton Grand Mirage! We had the king room with an ocean view. It overlooked the pool and the sun lounge area with the ocean in the background. It was absolutely picturesque! The resort-style pool, swim up bar and sun beds make for the ultimate relaxing getaway. The buffet breakfast was also really good. They took your coffee order as you checked in which I think was really thoughtful from the team.

Posted by on 18 Oct. 2021

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3 out of 5
I really liked the layout of the property, very bright, lovely location. Our room wasn't clean, bath/shower wasnt the best. Would love to stay in the North wing next time and upgrade our room.

Posted by on 17 Oct. 2021

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About the Sheraton Grand Mirage Resort, Gold Coast

Location 71 Sea World Drive, Main Beach, QLD 4217

Property Features

Unwind on the private sand beach, located just 10 meters away. After a day at the beach, enjoy amenities at Sheraton Grand Mirage Resort, Gold Coast like an outdoor pool, a children's pool, and a fitness center. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. For a fee, parking is available. This 5-star Gold Coast hotel is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1987
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grand Mirage Resort, Gold Coast offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. 118-cm LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6:00 AM to 10:30 AM.

Terraces Restaurant - Overlooking the pool, this restaurant specializes in seafood and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Oyster Bar and Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open select days.

Pearls Bar - Overlooking the ocean, this lobby lounge serves lunch and light fare. Guests can enjoy drinks at the bar. Open select days.

Oasis Pool Bar - This poolside bar serves lunch and light fare. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Parking height restrictions apply
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Masks are compulsory at the property
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25.00 and AUD 50.00 for adults, AUD 20.00 and AUD 50.00 for children (approximately)
  • Self parking fee: AUD 20.00 per day (in/out privileges)
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Mirage Gold Coast Main Beach
  • Sheraton Mirage Resort Gold Coast Main Beach
  • Main Beach Sheraton
  • Sheraton Main Beach
  • Sheraton Mirage Hotel Main Beach
  • Sheraton Mirage Resort & Spa Gold Coast Main Beach, Australia
  • Sheraton Grand Mirage Resort Gold Coast Main Beach
  • Sheraton Grand Mirage Gold Coast Main Beach
  • Sheraton Grand Mirage Resort Gold Coast
  • Sheraton Grand Mirage Gold Coast
  • Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
  • Sheraton Grand Mirage Resort, Gold Coast Hotel
  • Sheraton Grand Mirage Resort, Gold Coast Main Beach
  • Sheraton Grand Mirage Resort, Gold Coast Hotel Main Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.