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"I enjoyed the gym, although would suggest having towels available and disinfectant spray. There was a nice sauna and pool too. We had everything we ne ... " More

By a verified traveller on Sat 08 Feb 2020

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Hotel Description

Beachcomber Surfers Paradise puts you in the heart of Surfers Paradise, within steps of popular attractions like Surfers Paradise Beach and Timezone. Highlights at this aparthotel include an outdoor swimming pool, an indoor swimming pool, and a sauna.

Each apartment is individually decorated and features free WiFi, a furnished balcony, and a flat-screen TV. A refrigerator and a microwave make in-room dining convenient. A coffee/tea maker, a ceiling fan, and a hair dryer are also available.

The buffet restaurant, Sunrise Buffet, serves Chinese cuisine and is open for breakfast, lunch, and dinner. Enjoy the fitness center, outdoor tennis court, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 3.5-star Surfers Paradise aparthotel include Cavill Avenue and SkyPoint Observation Deck.

Budget Studio Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$132* Per night/room 1 Jul. - 2 Jul.

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Ocean View Studio Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Beachcomber Surfers Paradise ratings based on 521 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Beachcomber Surfers Paradise

Everyone (327) Couples (130) Family (66) Other (1)
5 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

7 Mar. 2020 by JH

Thanks for the review.

4 out of 5
I enjoyed the gym, although would suggest having towels available and disinfectant spray. There was a nice sauna and pool too. We had everything we needed in our room. But the power went out on our last day so we couldn’t make a coffee or watch tv. Free undercover parking was great. Lovely view from our room. The room didn’t look as nice as the pictures - was a little tired.

Posted by on 8 Feb. 2020

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Comment from Hotel Management

7 Mar. 2020 by JH

Thank you for your review.

3 out of 5
Locations was great. Easy to access amenties in hotel such pool and parking

Posted by on 7 Feb. 2020

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Comment from Hotel Management

7 Mar. 2020 by JH

Thank you for your review.

1 out of 5
No air conditioning working and bed also terrible condition

Posted by on 26 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by JH

Dear guest, thank you for the feedback. We will pass your comment to the maintenance team.

3 out of 5

Posted by on 11 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Reservations

Dear Guest : Thank you for your feedback. We hope to provide the best service when you come next time. Regards

4 out of 5
This is about the 8th time we have stayed at the Beachcomber. You have done a great job with the renovations to the lifts, foyer, pool and games room/gym. Just a little of work needed on the rooms and everything will be lovely. Will return again, as once again we had a wonderful stay.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by JH

Thank you very much for your review, we look forward to seeing soon!

2 out of 5
Great position. Close to beach shops and pubs. Room itself poor. Filthy shower full of mould. Entire unit needs to be updated.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by JH

Thank you for your feedback.

1 out of 5
The room was disgusting, the carpet were stained, the couch was stained brown. A red chair had a massive white stain. The shower head dripped the whole stay, reported it to reception and all they did was pushed the shower head down so it didn’t make sounds. The internet was down more than once which then we couldn’t watch tv because the box’s needed internet. Our bedside lamps were purely for decoration as there wasn’t even power point near the bed head to plug them in. Me and my partner decided to have. Swim in their indoor pool to find a nice view above our heads of men’s underwear filled with poo on the outside of the glass. Disgusting! The only good thing about this place is the location near the trams and shops other wise terrible.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by Reservation

Dear Tay, we are sorry to hear that you did not enjoy your stay. Please note that all our rooms are individually owned and they are all different in décor and style. Regarding the pool, please note that the underwear was of one our guest. Unfortunately there are people with no respect for the others and it is not fair that we have to take the blame for it.

4 out of 5

Posted by on 10 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Reservations

Dear guest, thanks for your positive score.

1 out of 5
Poor communication from staff from check-in to check-out.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by Candice

Dear Guest, We apologize for any inconvenience you have encountered during your stay. Thank you for your feedback

About the Beachcomber Surfers Paradise

Location 18 Hanlan Street, Surfers Paradise, QLD 4217

Property Features

Beachcomber Surfers Paradise offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a sauna. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A children's pool, a fitness center, and a terrace are also featured at Beachcomber Surfers Paradise. This 3.5-star Surfers Paradise aparthotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 31 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (30.9 km / 19.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Beachcomber Surfers Paradise offers 102 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Surfers Paradise aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with pay movies. Additionally, rooms include ceiling fans and blackout drapes/curtains.

  • Private balcony (furnished)
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Sunrise Buffet - This buffet restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property uses a professional cleaning service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 22 per person (one way)
  • Late check-out fee: AUD 15 (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beachcomber Aparthotel
  • Beachcomber Aparthotel Surfers Paradise
  • Beachcomber Surfers Paradise
  • Surfers Paradise Beachcomber
  • Beachcomber Resort Surfers Paradise Gold Coast
  • Beachcomber Resort Surfers Paradise Hotel Surfers Paradise
  • Breakfree Beachcomber Surfers Hotel
  • Breakfree Beachcomber Surfers Paradise
  • Beachcomber Surfers Paradise Aparthotel
  • Beachcomber Surfers Paradise Aparthotel
  • Beachcomber Surfers Paradise Surfers Paradise
  • Beachcomber Surfers Paradise Aparthotel Surfers Paradise

You should know

  • Beachcomber Surfers Paradise offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.