"Close to everything in Surfers Paradise, and the light rail, the Beachcomber (with a groupon) is excellent value. It's views are sublime on the occas ... " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

Beachcomber Surfers Paradise places you in the center of Surfers Paradise, steps from Timezone and within a short 5-minute stroll of Cavill Avenue. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Each apartment is individually furnished and features free WiFi, a furnished balcony, and a flat-screen TV. In-room dining is easy with amenities like a fridge, a microwave, and a hob. A coffee/tea maker, a ceiling fan, and a hairdryer are also available.

The restaurant, Sunrise Buffet, serves Chinese cuisine and is open for breakfast, lunch, and dinner. Enjoy the fitness centre, outdoor tennis court, sauna, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 3.5-star Surfers Paradise aparthotel include Surfers Paradise Beach and SkyPoint Observation Deck.

Budget Studio Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$159 per night

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Studio Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Beachcomber Surfers Paradise ratings based on 471 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Beachcomber Surfers Paradise

Everyone (303) Couples (111) Family (56) Other (1)
3 out of 5
We had booked a one bedroom apartment as it contained a full kitchen and a laundry. We arrived at the hotel just after 5 pm, collected the key and went to the room. As soon as we entered the room we knew this isn’t what we had booked. It was a studio with no laundry, no full kitchen and dead cockroaches on the ground. We went back down to reception at approx. 5.30 pm but the desk was closed for the day. We called the after hours number, multiple times but no one answered. We stayed in the studio room for the night. The next morning we spoke with reception who claimed that we had received the room that we had booked online. I had already reviewed this the night before in case the error was mine but we had definitely booked a one bedroom ocean facing room. After I pointed this out to reception we received another key for a different room. The next room was indeed what we had originally booked and even though we had lost one night we still had three more there so agreed to make the most of it. It was sad that reception didn’t acknowledge their error but I was grateful they eventually provided what they had advertised. The last upsetting action took place on the morning we were leaving. When we made the booking we paid extra to have a buffet breakfast each morning and on arrival received a voucher for each day, individually dated. The day we left was Good Friday and even though we had paid for breakfast that morning, the restaurant was closed. So no breakfast.

Posted by on 20 Apr. 2019

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3 out of 5
Great location for everything, room bit dated. Overall pleased with the place

Posted by , from sydney on 19 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Reservation

Dear Lou, thanks for posting such a nice review. You will be glad to know that we are in the process of updating the units.

3 out of 5
The hotel was right on the beach and shopping amenities

Posted by on 16 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Reservation

Dear guest, we agree with you: the position of Beachcomber hotel is one of the best in Surfers Paradise. So close to all the actions and the beach and walking distance to the shopping centre and the public transport.

2 out of 5
The property was old and out dated. The rooms were old and smelly. We paid for an upgrade and weren’t impressed

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Reservation

Dear guest, we are sorry to hear that the room did not meet your expectations and we apology for any inconvenience cause.

3 out of 5
Room itself is okay. Furnitures are old. Sofa smells so bad and clothes dryer are not working. Toilet cabinets are moldy and a couple of times we saw a small cockroach hiding under the fridge. However, the location and view are outstanding. We had the room the has both city and beach view which is fantastic. Customer service is also commendable, very kind and pleasing receptionist. Will probably stay again so long as we will have a renovated room.

Posted by on 9 Apr. 2019

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Comment from Hotel Management

12 Apr. 2019 by Reservation

Dear guest, thanks for the positive comment regarding the reception staff and the location. We are working on renovating all the units, but it a slow process as all the units are individually owned.

4 out of 5

Posted by on 9 Apr. 2019

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Comment from Hotel Management

12 Apr. 2019 by Reservation

Dear guest, thanks for the positive score.

3 out of 5
Great location but needs general repairs and maintenance

Posted by on 8 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Reservation

Dear guest, thanks for rating your experience at Beachcomber. We agreed with you: the location is a perfect one! So close to the beach and to Cavill Avenue. Restaurants and shops are walking distance as well as public transport. You will be glad to know that we are in the process of updating and renovating our units.

1 out of 5

Posted by on 23 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Reservation

Dear guest, we are sorry to hear that your stay at Beachcomber did not meet your expectations.

3 out of 5
Great position just very old and needs some love and to be updated

Posted by on 22 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Reservation

Dear guest, thanks for taking the time to review your experience at Beachcomber. We are glad you enjoyed the perfect location of the hotel; so closed to the beach and all the activities that Surfers Paradise has to offer. We are currently updating some of our units, however as all the units are individually owned it is a slow process.

4 out of 5

Posted by on 22 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Reservation

Dear guest, thanks for rating Beachcomber 4 out of 5. We are glad that you were able to enjoy your holiday and we look forward to welcoming you again.

About the Beachcomber Surfers Paradise

Location 18 Hanlan Street, Surfers Paradise, QLD 4217

Property Features

There's a restaurant on site. Public spaces have free WiFi. Beachcomber Surfers Paradise offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a sauna. A round-trip airport shuttle (available 24 hours) is available for a fee. A kid's pool, a fitness centre, and tour or ticket assistance are also featured at Beachcomber Surfers Paradise. Self parking is free. This 3.5-star Surfers Paradise aparthotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 31 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (30.9 km / 19.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Beachcomber Surfers Paradise offers 102 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Each accommodation is individually furnished. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. This Surfers Paradise aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with pay-per-view films. Additionally, rooms include a ceiling fan and blackout curtains.

  • Private balcony (furnished)
  • Flat-screen television
  • Films for purchase
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Sunrise Buffet – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 35.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5.9 and AUD 9.9 per person (approximately)
  • Airport shuttle fee: AUD 22 per person (one way)
  • Late check-out fee: AUD 15 (subject to availability)
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beachcomber Surfers Paradise Aparthotel
  • Beachcomber Aparthotel
  • Beachcomber Surfers Paradise

You should know

  • Beachcomber Surfers Paradise offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The total price shown includes a resort fee.
  • Registered guests are the only ones allowed to be in guestrooms.