"Close to everything in Surfers Paradise, and the light rail, the Beachcomber (with a groupon) is excellent value. It's views are sublime on the occas ... " More

By a verified traveller on Thu 06 Sep 2018

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Hotel Description

Beachcomber Surfers Paradise puts you in the heart of Surfers Paradise, within steps of Timezone and Centro Surfers Paradise. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Each apartment is individually furnished and features free WiFi, a furnished balcony, and a flat-screen TV. In-room dining is easy with amenities like a fridge, a microwave, and a hob. A coffee/tea maker, a ceiling fan, and a hairdryer are also available.

The restaurant, Sunrise Buffet, serves Chinese cuisine and is open for breakfast, lunch, and dinner. Enjoy the fitness centre, outdoor tennis court, sauna, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 3.5-star Surfers Paradise aparthotel include Surfers Paradise Beach and SkyPoint Observation Deck.

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Studio Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Budget Studio Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Beachcomber Surfers Paradise ratings based on 447 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Beachcomber Surfers Paradise

Everyone (290) Couples (107) Family (48) Other (1)
4 out of 5
Had everything we needed and facilities were excellent

Posted by , from Adelaide South Australia on 12 Feb. 2019

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Comment from Hotel Management

13 Feb. 2019 by Reservation

Dear Christopher, thanks for your nice comment regarding your stay. We are looking forward to welcoming you again.

5 out of 5
Great location! So close to the beach, shops and restaurants. Also very competitively priced - I paid just under $600 for 8 nights, which is the main reason I booked with this hotel. Sure, the rooms are a little dated but remember that you are booking a budget hotel and won't even be spending that much time in your room anyway. Another plus is having a bath tub and a washing machine within the room, as well as FREE access to over 1000 movies on the TV. There is free internet, but the connection is shaky at best but I bought my own USB modem with me so that was no big issue. The staff were also very friendly and it's also comforting to have a security guard on the premises after hours when the reception closes. All in all, I had a great stay and I highly recommend this hotel.

Posted by on 8 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Reservation

Dear guest, thanks for the positive review. We work hard to ensure that all our guest leaves happier than when they arrived and we are glad that you had such a nice experience with the staff and with your whole stay.

4 out of 5
Perfect for what I needed. Good location. Clean tidy. Large rooms.

Posted by on 3 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Beachcomber Resort

Thanks for your wonderful feedback!

2 out of 5
Close to everything that’s about it place in disrepair Taps leaking toilet seat came off bathroom mould empty cigarette packs left in drawers smoke butts left on balcony and place smells

Posted by on 27 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Reservations

Dear guest, thanks for taking the time to give us your feedback. We will pass your comment to the housekeeping supervisor and all the cleaners.

3 out of 5
The veiw good . great location. Clean. Pool area was nice but closed early. This room was run down but had washer ad dryer.

Posted by on 22 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Beachcomber Resort

Thanks for your feedback!

4 out of 5
The air vents in bathroom and pool area filthy and the glass doors need a clean. The pools needed a clean too. Food and cigarette butts in pool and on the pavement sand in the pool and rubbish at the bottom of the pool and hair floating in the pool which should be cleaned before the pool opens for guests not during their swimming time. At 8-8.30. A mop that works for the bathroom.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by James

Hello there, We have sent our maintenance manager to clean up the pool. We sincerely apologize for any inconvenience it has caused you

2 out of 5
Very close to centre. Room smell was horrific! Bed was hard as a rock! Asked hotel to please fix smell and bed, they added mattress topper which made the bed marginally better but smell was unchanged, we resorted to buying candles and plug in power point scented room deodoriser. To top it off, the day we were due to leave, the next room had their smoke alarm going off at 4am and we had to contact security to get it turned off (occupants were sleeping with ear plugs so did not hear it) I have concerns that as the smoke alarms are not interconnected, or at least connected to some external security/fire system, if there was an actual fire, it may have resulted in a tragedy

Posted by on 8 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by James

Hello there, Sorry to hear about your stay. We're rolling out renovation and your valuable feedback has been notified to our housekeeping manager. Kind Regards

1 out of 5
Worst Hotel on the GC. Dirty, smelly and there was a cockroach in the bathroom. Bathroom wasn’t cleaned properly, left over toothpaste and hair in the shower from the last guests. King bed was just two singles pushed together which made it so uncomfortable. $200 deposit required upon check in not just a credit card details for a deposit. Then when we checked out we were asked to take our rubbish out of the room with us. (Which I refused). The photos are very misleading. Don’t stay here people.

Posted by on 6 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by James

Dear Jason, The $200 security bond is required for all our guest. We sincerely apologize for any inconvenience during your stay.

1 out of 5
Room was delayed for 2.5 hours at arrival. Room was stiii dirty from previous occupants. Sand all over floor like it had not been swept, hair products still in shower. Bed was only queen size not king, Bed was that low it was virtually a matress on the floor. Hot water comes and goes in the shower. Hand basin drain blocked. Only 1 chair to sit on out on the balcony for a double room. Very ordinary pink plastic chair that looked like it would break if sat on. Hair dryer blew up and was replaced quickly. Location was good

Posted by on 4 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Beachcomber Resort

Hello there, As it is peak season, we firstly would like to apologize deeply for the delay in check-ins. Your valuable feedback has been forwarded to our housekeeping.

4 out of 5
Ocean views, and customer services was good. No problems.

Posted by on 2 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Beachcomber Resort

Hey there! Great to hear that you have enjoyed your stay at our lovely resort. We hope to have you back!

About the Beachcomber Surfers Paradise

Location 18 Hanlan Street, Surfers Paradise, QLD 4217

Property Features

There's a restaurant on site. Public spaces have free WiFi. Beachcomber Surfers Paradise offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a sauna. A round-trip airport shuttle (available 24 hours) is available for a fee. A kid's pool, a fitness centre, and tour or ticket assistance are also featured at Beachcomber Surfers Paradise. Self parking is free. This 3.5-star Surfers Paradise aparthotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 31 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (30.9 km / 19.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Beachcomber Surfers Paradise offers 102 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Each accommodation is individually furnished. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries. This Surfers Paradise aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with pay-per-view films. Additionally, rooms include a ceiling fan and blackout curtains.

  • Private balcony (furnished)
  • Flat-screen television
  • Films for purchase
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Sunrise Buffet – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 35.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5.9 and AUD 9.9 per person (approximately)
  • Airport shuttle fee: AUD 22 per person (one way)
  • Late check-out fee: AUD 15 (subject to availability)
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beachcomber Surfers Paradise Aparthotel
  • Beachcomber Aparthotel
  • Beachcomber Surfers Paradise

You should know

  • Beachcomber Surfers Paradise offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The total price shown includes a resort fee.
  • Registered guests are the only ones allowed to be in guestrooms.