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4.5 out of 5

"Our room was very clean and perfect for what we needed for a two night stay. Owners were lovely - even let us check in early. Great location. Walk to ... " More

By a verified traveller on Fri 17 Jan 2020

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Family Double

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Queen Motel Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

At Tropicana Motel you'll be within just a 15-minute stroll of popular places like The Star Gold Coast and Pacific Fair Shopping Centre. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

Flat-screen TVs with cable channels are featured in all 17 rooms, and you can enjoy sitting areas, hair dryers, and irons/ironing boards. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and microwaves. Free toiletries and wardrobes or closets are also available.

This motel has free WiFi in public areas, barbecue grills, and tour/ticket assistance. Additionally, you'll find a snack bar/deli and laundry facilities. There's also the convenience of free self parking.

Within a 20-minute walk of this 3.5-star Mermaid Beach motel, attractions include Gold Coast Convention and Exhibition Centre and The Oasis.

Tropicana Motel ratings based on 276 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tropicana Motel

Everyone (192) Couples (69) Business (2) Family (12)
4 out of 5
Our room was very clean and perfect for what we needed for a two night stay. Owners were lovely - even let us check in early. Great location. Walk to pacific fair and beach. Loved it.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by D & J

Thank you for your kind review

5 out of 5
The motel room was clean & tidy & beautifully cooled by a/con. Although on the highway the room was quiet. The hosts were friendly & helpful. Would definitely recommend the Tropicana to visitors to the Gold Coast.

Posted by on 4 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by D/J

Thank you for your very positive feed back.We are glad you enjoyed your stay and look forward to seeing you again.

4 out of 5

Posted by on 31 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Bryan

Thank you

5 out of 5

Posted by on 17 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by D/J

Thank You

5 out of 5
Tropicana Motel- Very clean in the room we had that slept 3 adults comfortably for the night. The owner is extremely kind- provides plenty of parking at the motel as well as on his own property driveway and his yard. Wifi code provided if you ask with a smile :)

Posted by on 2 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by D/J

Thank you very much for your kind comments. We are glad you enjoyed your stay and look forward to seeing you again.

5 out of 5
This property is fantastic. Never disappoints. Always spotless and the most lovely, welcoming and friendly owners.

Posted by on 1 Nov. 2019

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Comment from Hotel Management

1 Nov. 2019 by D & J

Thank you for your kind review.

2 out of 5
Location no internet mostlt nnoisy washing machine n dryer vibrates whole building dayly gor hours n noise

Posted by on 29 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Bryan

There is new high rise building work at the rear of the motel which caused vibration and noise , it was not from our laundry. I may have been able to dealt with the internet issue had you mentioned it.

4 out of 5

Posted by on 3 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Bryan

Thank you

4 out of 5
Great staff very helpful Close to everything Walk across to shopping and eats, movies Easy

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by D/J

Thank you for your review. We are glad you enjoyed your stay with us.

4 out of 5
Very clean and well appointed. Price was good and staff helpfull

Posted by on 15 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by D & J

Thank you for your kind review.

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Tropicana Motel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Gold Coast motel.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (23.5 km / 14.6 mi)
  • Train station: Varsity Lakes Station (10 km / 6.2 mi)
  • Metro station: Broadbeach South Light Rail Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Tropicana Motel offers 17 accommodations with minibars and hair dryers. Accommodations offer separate sitting areas. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Gold Coast motel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Cashless transactions are available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Contactless food service / room service is not available
  • Individually wrapped food options are not available
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Laundry fee: AUD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropicana Motel Mermaid Beach
  • Tropicana Mermaid Beach
  • Tropicana Motel Motel
  • Tropicana Motel Mermaid Beach
  • Tropicana Motel Motel Mermaid Beach

You should know

  • Pool access available from 9:00 AM to 5:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.