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4.8 out of 5

"Very spacious, great for families and close to the beach. " More

By a verified traveller on Tue 06 Oct 2020

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Hotel Description

Genesis Holiday Apartments places you steps from SkyPoint Observation Deck and within a short 5-minute stroll of Surfers Paradise Beach. Highlights at this property include 2 outdoor swimming pools, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with digital channels, along with free WiFi, a furnished balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a coffee/tea maker, and a rice cooker are also available.

Enjoy access to 2 outdoor tennis courts along with a fitness center and a spa tub. Other amenities include free WiFi in public areas, a sauna, and a seasonal outdoor swimming pool. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 3.5-star Surfers Paradise property include Cavill Avenue and Chevron Renaissance.

3 Bedroom Ground Floor Apartment (1 Night Stay)

Bed Count 2 Queen Beds Maximum Occupancy 7 Max
AU$273* Per night/room 31 May - 1 Jun.

2 Bedroom Ocean View Apartment (2 Nights Stay)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

3 Bedroom Standard Apartment (2 Nights Stay)

Bed Count 4 Twin Beds Maximum Occupancy 7 Max

3 Bedroom Standard Apartment (1 Night Stay)

Bed Count 4 Twin Beds Maximum Occupancy 7 Max

2 Bedroom Ocean View Apartment (1 Night)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

3 Bedroom Standard Apartment (7 Nights Stay)

Bed Count 4 Twin Beds Maximum Occupancy 7 Max

Genesis Holiday Apartments ratings based on 32 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Genesis Holiday Apartments

Everyone (10) Family (21)
4 out of 5
Very spacious, great for families and close to the beach.

Posted by , from Br8 on 6 Oct. 2020

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Comment from Hotel Management

7 Oct. 2020 by Dee

Hi Mirou, Thank you for your great feedback. We are glad you enjoyed your stay.

5 out of 5
We recently had a wonderful week staying at the Genesis Apartments. The apartment was spacious and had fantastic views. Thank you Michael and the team for making us feel welcome.

Posted by , from Brisbane on 6 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Dee

Hi Jennie, It was an absolute pleasure having you and your family stay at Genesis. We valued your friendliness and we would love to have you return. Thank you for the fantastic feedback. All the best, Dee

5 out of 5
It was just perfect for us coming back to Queensland and needing a place to stay for a few nights before our lease started. Perfect hosts. Very reasonable prices, the apartment was very well furnished and was very well equipped with kitchen items and board games and some books. Excellent location too!

Posted by , from Launceston on 23 Jun. 2020

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Comment from Hotel Management

24 Jun. 2020 by Dee

Wow! Thank you Jessie for your wonderful review. We like you please come back :-) All the best, Dee

3 out of 5
The property has a great location and the management staff are tremendous. Unfortunately the gym equipment was poorly maintained - some of it rusting away. The games room was clean but everything in it was tired. Some of the equipment didn't work. The queen bed in the apartment was so old and un-supportive it made for a terrible night sleep. No aircon in either bedroom so we relied on the ceiling fans which only operated on the fasted speed. The fan lights would periodically turn on for no reason when the fan was operating - a real catch 22 at nighttime. Cracked and missing tiles, black mould on the shower ceiling, and pealing paint in the ensuite bathroom, Threadbare carpet throughout, An unseated power outlet in the kids bathroom that left access to live wiring by little fingers. Furniture also worn out and very obviously done on the cheap. The TV didn't pick up any local channels and the foxtel service didn't work either. All in all an experience we won't forget, for all the wrong reasons, and we certainly wouldn't recommend these apartments to anyone. We won't be going back.

Posted by on 16 Feb. 2020

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5 out of 5
Had a wonderful time from amazing accommodation spectacular views great location just loved it

Posted by on 27 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by Kevin

Hi there, Thank you for your kind feedback :) All the best, - Kevin

5 out of 5
Very good accommodation, everything was really nice.

Posted by on 5 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by Dee

Thank you very much for your great feedback. We really appreciated having you stay at Genesis Apartments and look forward to your return soon. All the best, Dee

4 out of 5

Posted by on 26 May 2019

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Comment from Hotel Management

27 May 2019 by Dolores

Hi, Thank you for your feedback. We are delighted you enjoyed your stay and look forward to seeing you again. All the best, Dolores

5 out of 5

Posted by on 17 Dec. 2018

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5 out of 5

Nice hotel with beach and restaurants all close by

Pros: We liked the location. Unit was lovely & well equipped. We enjoyed the use of the pools, games room & half-court tennis. There is a great BBQ area.
Cons: A couple of new bats for the table tennis table would have been appreciated by our competitive boys. The lift is a bit slow and stuffy.
Location: Beach was only a short stroll away. Cavil Avenue with all its shops, restaurants and entertainment was only about a 5 minute walk.
Really enjoyed our stay. Room was lovely and clean, had just been refurbished. There was lots of crockery and cutlery in the kitchens to deal with the 7 people in our family. Beach was only a short stroll away and Cavil Avenue only about a five minute walk. Kids enjoyed the table tennis and pool table and made good use of the two pools. It has a wonderful outdoor BBQ area located near one of the pools that was clean and well equipped.

Posted by , from Ballina on 21 Jan. 2018

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Comment from Hotel Management

22 Jan. 2018 by Julie

Hi Melissa, Thank you so much for taking the time to write a review. We are so glad you enjoyed your stay with us and enjoyed all the facilities. We have actually got more table tennis bats in reception as a few people have mentioned they would like to play doubles, we just don't leaving them in the games room. Maybe next time. We do agree with the lifts and we are looking at getting the lifts revamped in the near future. Kind regards Julie

5 out of 5

Getaway in October

Premise was clean, well equip, close to everything, great views and amenities. Great for a family getaway. We will be back.

Posted by on 10 Oct. 2017

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Property Features

Genesis Holiday Apartments offers its guests 2 outdoor swimming pools, outdoor tennis courts, a spa tub, and a sauna. Public spaces have free WiFi. A seasonal outdoor pool, a fitness center, and a terrace are also featured at Genesis Holiday Apartments. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Gold Coast apartment.

  • 28 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (27.5 km / 17.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Genesis Holiday Apartments offers 28 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include rice cookers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 8:30 AM - 2:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9 AM to 11 AM on Sundays.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Saturday: 8:30 AM - 2:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 33.00 per night.
  • Cribs (infant beds) are available for AUD 12.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 12.00 per night
  • Rollaway bed fee: AUD 33.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Genesis Holiday Apartments Apartment Surfers Paradise
  • Genesis Holiday Apartments Surfers Paradise
  • Genesis Holiday Apartments
  • Genesis Apartments Hotel Surfers Paradise
  • Genesis Holiday Apartments Apartment
  • Genesis Holiday Apartments Surfers Paradise
  • Genesis Holiday Apartments Apartment Surfers Paradise

You should know

  • The seasonal pool will open in January and close in December.
  • Free in-room WiFi is limited to 24 hours per stay (8-device limit).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.