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"Facilities: Run-down; Value: Average price; Service: Bad; Cleanliness: Tidy; " More

By Sarah, from New Zealand - Canterbury on Sun 01 Feb 2015

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Hotel Description

A luxury stay in Gold Coast awaits you at Sanctuary Cove Villas. You'll be steps from Sanctuary Cove Marina and 2.4 km (1.5 mi) from Marina Shopping Village. Highlights at this property include an outdoor swimming pool, a marina, and in-room kitchens.

You can enjoy a flat-screen TV with a DVD player, and each apartment features a washer/dryer, a fireplace, and a furnished balcony or patio. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include premium bedding, a soaking tub, and free toiletries. A living room, a dining area, and a separate tub and shower are also available.

This business-friendly apartment building offers a library, a terrace, and a garden. Other amenities include a spa tub and laundry facilities. There's also the convenience of free self parking.

Attractions within a 20-minute drive of this 4.5-star Sanctuary Cove property include Wet'n'Wild Gold Coast and Dreamworld.

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Waterfnt Villa-7n)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Waterfnt Villa-3n)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bedrm Waterfnt Villa-3n)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bedrm Waterfnt Villa-4n)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bedrm Waterfnt Villa-2n)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bedrm Waterfnt Villa-7n)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Sanctuary Cove Villas ratings based on 8 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sanctuary Cove Villas

Everyone (2) Couples (1) Family (5)
1 out of 5

Nice view but....

Property was very badly maintained and dirty. Everything was old and in need of repair

Posted by on 16 Apr. 2016

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Comment from Hotel Management

10 Jun. 2016 by Manager

The property is not a new property and is described as an elegant comfortable family home. It is in a spectacular location and is priced according to the age and location. You can have newer homes in Sanctuary Cove, however they are priced at $700 to $800 per night. Our average rate is below $380 per night and is great value for the value of the property. Every body has a different perspective, as we have many regular guests who stay with us several times during the year. We note your comments on the cleaning, we will revisit the cleaning issue as our housekeeping work very hard to maintain the property to a high standard. We are sorry that you did not enjoy the stay.

2 out of 5
Pros: Nothing
Cons: Dust filled bedrooms

Posted by , from Australia - QLD - Townsville on 17 Feb. 2015

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3 out of 5
Cons: Couldn't swim in the pool, not inviting and the deck needs to be replaced
Location: Nice position
Facilities: Run-down; Value: Average price; Service: Bad; Cleanliness: Tidy;

Posted by , from New Zealand - Canterbury on 1 Feb. 2015

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5 out of 5

Posted by on 20 Jan. 2015

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3 out of 5
Pros: Restaurants
Cons: Swimming pool in the villa was so dirty.False advertising
clean the pool pls before guests arrive.very poor condition of the decking facing water

Posted by , from Australia - VIC - Melbourne on 2 Dec. 2014

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5 out of 5
Pros: Location and large open spaces
Cons: Tap fittings very tired and out dated.
Facilities: Good, Place needs some updating; Service: Good; Cleanliness: Tidy, Oven & toaster were dirty; Good having a buggy to get around.

Posted by , from Australia - VIC - Melbourne on 9 Nov. 2014

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4 out of 5
Pros: Great location and decent facility. Beautiful setting. Good value possibly due to the seasonality.
Cons: Not enough wash clothes and hand towels. No shampoo was provided. No fishing rods or crab pots available as promised.
Location: Wonderful
Facilities: Nice ; Value: Affordable; Service: Basic; Cleanliness: Pleasant;

Posted by , from Hong Kong on 19 Aug. 2013

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3 out of 5
Pros: Plenty of room for the whole family
Cons: Could not enjoy the outdoors due to swarms of mossie and sandflys
Facilities: Good; Value: Unreasonable; Service: Sufficient; Cleanliness: Clean; extremely poor maintenance on outside areas

Posted by , from Australia - QLD - Brisbane on 2 Jan. 2013

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About the Sanctuary Cove Villas

Location Masthead Way, Hope Island, QLD 4212

Property Features

Sanctuary Cove Villas offers its guests a marina, an outdoor pool, and a spa tub. A library, a terrace, and barbecue grills are also featured at the luxury Sanctuary Cove Villas. Free self parking is available. This 4.5-star Gold Coast apartment is smoke free.

  • 4 guestrooms or units
  • 1 conference room
  • Self-service laundry
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (49.6 km / 30.8 mi)
  • Parking: Free self parking

Room Amenities

Sanctuary Cove Villas offers 4 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms and include desks. Beds feature premium bedding. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Flat-screen televisions come with DVD players. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Bathrooms are partially open
  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • Deep soaking tub
  • Flat-screen television
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Guests must contact this gated community property in advance to obtain check-in instructions and required fee amounts for onsite security and key retrieval procedures.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanctuary Cove Villas Apartment Hope Island
  • Sanctuary Cove Villas Apartment
  • Sanctuary Cove Villas Hope Island
  • Sanctuary Cove Villas
  • Sanctuary Cove Villas Hope Island, Gold Coast, Australia
  • Sanctuary Cove Hope Island
  • Sanctuary Cove Villas Apartment
  • Sanctuary Cove Villas Hope Island
  • Sanctuary Cove Villas Apartment Hope Island
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.