4.2 out of 5

"Handy location. Nice view, Great pool. Rooms are a bit dated. " More

By a verified traveller on Thu 23 Aug 2018

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Hotel Description

A luxury stay in the heart of Surfers Paradise awaits you at Mantra Sun City. Within a 20-minute stroll, you'll find popular places like Cavill Avenue and Surfers Paradise Beach. Highlights at this hotel include 2 outdoor swimming pools, 2 spa tubs, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 152 rooms feature WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like fridges and room service. Additionally, hairdryers, phones, and free toiletries are available. Weekly housekeeping is available.

A day of pampering can include facials and body treatments. The restaurant, Koastal Kitchen, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, fitness centre, sauna, and kids' swimming pool. Other amenities include WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Within a 20-minute drive of this 4.5-star Surfers Paradise hotel, attractions include Sea World and Wet'n'Wild Gold Coast.

Hotel

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$137 per night

Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Apartment, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mantra Sun City ratings based on 1,000 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Sun City

Everyone (487) Couples (249) Business (1) Family (262)
4 out of 5

Posted by on 13 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Assistant Manger

Thank you so much for taking time out to provide feedback from your recent stay with us at Mantra Sun City. We are glad to see you enjoyed your stay with us.

1 out of 5
Dirty face towel hair in shower drain ripped curtain stains over curtains it is tired and unexceptable! Not worth $100 a nite! It's ok to be tired but laundry hanging out of doors in foyers and total uncleanliness left a terrible tast in our mouths! We were moved to another room by the nice assistant manager but I felt sorry for him as well ! We stay in about 50 hotels a year and never complain! This was the first time!

Posted by on 10 Dec 2018

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5 out of 5
Absolutely lovely stay! We will come and stay again!

Posted by on 6 Nov 2018

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Comment from Hotel Management

17 Nov 2018 by Brodie

Thank you for the feedback! Looking forward to seeing you!

2 out of 5
The furniture was serverly out dated and did not match the photos on line. The staff at check in were not happy, didn’t smile and were unapproachable.

Posted by , from Brisbane on 4 Nov 2018

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Comment from Hotel Management

17 Nov 2018 by Brodie

Dear Guest, thank you for your feedback. it is disappointing to read that you had an unpleasant stay. We will take your feedback on board & work towards improving the areas you have highlighted.

5 out of 5
great place to stay,staff excellent,clean facilities,great pool's,too bad it was raining,indoor pool and spa great,would recommend to anyone

Posted by , from Harrington,NSW mid north coast on 1 Nov 2018

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Comment from Hotel Management

17 Nov 2018 by Brodie

Thank you for the feedback! hope to see you again soon!

4 out of 5
Very helpful staff, pool was really nice, kids loved the slides. Breakfast was okay, room was good. Room was not high class but comfortable.

Posted by , from Goldcoast on 28 Oct 2018

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Comment from Hotel Management

17 Nov 2018 by Brodie

Thank you for the feedback!

2 out of 5
Outdated building, very old furnishings, more like a cheap motel.

Posted by , from Queensland on 18 Oct 2018

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Comment from Hotel Management

19 Oct 2018 by ADI

Dear Brad, thank you for your feedback. We are slowly renovating rooms in our building. Let us know & we will place your booking in a renovated room. I am sorry but a motel will never offer the service, facilities, views, location & the size of apartment we have on offer. We hope you will stay with us again. Best regards

4 out of 5

Posted by on 15 Oct 2018

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Comment from Hotel Management

16 Oct 2018 by Adi

Thank you for the feedback!

5 out of 5

Posted by on 8 Oct 2018

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Comment from Hotel Management

16 Oct 2018 by Adi

Thank you for the feedback!

5 out of 5
Great hotel. Great staff, just needs some maintenance in places such as, the shower head kept falling down on me ever 10 seconds so I couldn’t get a decent shower. that would be the only downfall to an otherwise perfect trip.

Posted by on 3 Oct 2018

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Comment from Hotel Management

16 Oct 2018 by Adi

Dear Guest, Thank you for the feedback! Glad you had a good stay. We will address the maintainance issues. kind regards

Property Features

As a guest of Mantra Sun City, you'll find 2 the outdoor swimming pools and 2 hot tubs along with a waterslide, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A kid's pool, a fitness centre, and spa services are also featured at the luxury Mantra Sun City. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4.5-star Surfers Paradise hotel is smoke free.

  • 152 guestrooms or units
  • 39 levels
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Waterslide
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (32.1 km / 20 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Sun City offers 152 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Surfers Paradise hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a weekly basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge (full size)
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Koastal Kitchen – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kid's pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 13 and AUD 27 per person (approximately)
  • Fee for in-room wireless Internet: AUD 2 (for 15 minutes, rates may vary)
  • Fee for wireless Internet in public areas: AUD 8 per hour (rates may vary)
  • Airport shuttle fee: AUD 41 per person (roundtrip)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Sun City Hotel Surfers Paradise
  • Mantra Sun City Hotel
  • Mantra Sun City Surfers Paradise
  • Mantra Sun City
  • Mantra Sun City Gold Coast/Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.