4.2 out of 5

"Handy location. Nice view, Great pool. Rooms are a bit dated. " More

By a verified traveller on Thu 23 Aug 2018

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Hotel Description

A luxury stay in the heart of Surfers Paradise awaits you at Mantra Sun City. Within just a 10-minute stroll, you'll find popular attractions like Chevron Renaissance and Slingshot. Highlights at this hotel include 2 outdoor swimming pools, 2 spa tubs, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 152 rooms feature WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like fridges and room service. Additionally, hairdryers, phones, and free toiletries are available. Weekly housekeeping is available.

A day of pampering can include facials and body treatments. The restaurant, Koastal Kitchen, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, fitness centre, sauna, and kids' swimming pool. Other amenities include WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 4.5-star Surfers Paradise hotel include Cavill Avenue and Infinity Attraction.

Hotel

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$127 per night

Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Apartment, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mantra Sun City ratings based on 1,019 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Sun City

Everyone (503) Couples (251) Business (1) Family (263)
5 out of 5
Space Space Space!! The best thing about this accomodation was the size of our apartment.... and the views! Apartment was absolutely huge, so much room for just the two of us, and with huge windows gave amazing views on both sides, out to sea and other way towards the waterways. Very large living area, great kitchen, all the amenities you would need. Big bathroom and walk-in wardrobe. Huge bed, very comfy. Only had air-con in the bedroom not the living area so this did get a bit hot but didn't bother us too much as bedroom was always nice and cool. Pool area lovely, with quiet secluded spa and smaller pool separate from the main one. Only disappointing thing here was the Pool bar never seemed to be open, not any of the times we were there anyway. We did dine in the main restaurant though one night and that was very good. Location nice and central, only 1km walk to Cavill Ave, and close to beach.

Posted by on 20 Feb. 2019

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5 out of 5
We we given a large king room with all the amenities you could ask for with great views of the ocean.

Posted by on 19 Feb. 2019

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3 out of 5
I've stayed at this property several times over many years, the faciliteis are very Family Friendly but boy do the rooms need some TLC and a coat of paint

Posted by on 17 Feb. 2019

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3 out of 5
Plenty of choice re pools, a bit too much chlorine or salt in the outdoor spa, causing my skin to itch. This comment was stated by a few others when we visited the spa.

Posted by on 2 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by Reception

Good Afternoon, Thank you so much for taking time out to provide feedback from your recent stay with us. I have passed this feedback on to the correct departments to get the issue with the pools rectified as soon as possible. I hope you enjoyed the rest of your stay with us and we look forward to seeing you again soon. Kind Regards,

4 out of 5
The apartment is large and good views from the 15th floor. Beds were comfy and the kitchen is good. The room is showing it’s age with little things either worn or broken and the elevator lobby on our floor smelt like old yogurt. Otherwise, it is a good, clean place to stay.

Posted by on 28 Jan. 2019

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Comment from Hotel Management

12 Feb. 2019 by Reception

Good Afternoon, Thank you so much for taking time out to provide feedback from your recent stay with us. I am glad to hear you enjoyed our amazing views from the 15th floor. I have also passed this feedback on to the correct departments to get these issues rectified as soon as possible. I look forward to welcoming you back to Sun City very soon. Kind Regards,

4 out of 5
Nice place friendly staff kids had fun excellent views

Posted by on 26 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Reception

Good Evening, Thank you so much for taking time out to provide feedback from your recent stay with us. I am glad to see you had a wonderful time with us and we hope to welcome you back very soon. Kind Regards,

5 out of 5
beautiful view from 28th floor lovely pools too Koastal itchen restaurant v nice too

Posted by on 26 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Reception

Good Evening, Thank you so much for providing feedback from your recent stay with us. I am glad to see you enjoyed the spectacular view from the 28th floor and took advantage our restaurant. We hope to welcome you back in the near future. Kind Regards,

5 out of 5
Third year in a row we have stayed at the Mantra Sun City. Great location, close to the beach, tram and easy walk to shops. Staff and accommodation both excellent.

Posted by on 24 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Reception

Good Evening, Thank you so much for providing feedback from your recent stay with us at Mantra Sun City. We are so grateful for your continued loyalty and happy to see you take advantage of our great location and facilities. I will pass this feedback onto the staff as it is always great to read they are doing such a wonderful job. We look forward to seeing you again very soon. Kind Regards,

5 out of 5
Great pools and great size units. Close to restaurants

Posted by on 21 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Reception

Good Evening, Thank you for providing feedback from your recent stay with us. We are excited to see you had a wonderful stay and enjoyed our great facilities. We look forward to seeing you again soon. Kind Regards,

3 out of 5
Great location, tram line stop at the back of the hotel ...pool tennis courts, dining area excellent, room furniture old with some stains, new carpets throughout ...foyer very nice, staff friendly, need to replace water glasses more regularly ...

Posted by , from Brisbane, au on 20 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Reception

Good Evening Sue, Thank you so much for taking time out to provide feedback from your recent stay with us at Mantra Sun City. I am glad to see you enjoyed our wonderful location and facilities. We appreciate all feedback and will definitely take it on board to improve our guest experiences. We hope to welcome you back soon. Kind Regards,

Property Features

As a guest of Mantra Sun City, you'll find 2 the outdoor swimming pools and 2 hot tubs along with a waterslide, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A kid's pool, a fitness centre, and spa services are also featured at the luxury Mantra Sun City. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4.5-star Surfers Paradise hotel is smoke free.

  • 152 guestrooms or units
  • 39 levels
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Waterslide
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (32.1 km / 20 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Sun City offers 152 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Surfers Paradise hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a weekly basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge (full size)
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Koastal Kitchen – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kid's pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 13 and AUD 27 per person (approximately)
  • Fee for in-room wireless Internet: AUD 2 (for 15 minutes, rates may vary)
  • Fee for wireless Internet in public areas: AUD 8 per hour (rates may vary)
  • Airport shuttle fee: AUD 41 per person (roundtrip)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Sun City Hotel Surfers Paradise
  • Mantra Sun City Hotel
  • Mantra Sun City Surfers Paradise
  • Mantra Sun City
  • Mantra Sun City Gold Coast/Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.