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3.9 out of 5

"The room we stayed in was a little dated. Technology was out dated to no wifi and tvs were terrible quality. " More

By a verified traveller on Sun 08 May 2022

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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at Mantra Sun City. Within just a 10-minute stroll, you'll find popular attractions like Slingshot and Surfers Paradise Beach. Highlights at this hotel include 2 outdoor swimming pools, 2 spa tubs, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 111 rooms feature WiFi, coffee/tea makers, and safes. Refrigerators, hair dryers, and irons/ironing boards are also available. Weekly housekeeping is available.

The restaurant, Koastal Kitchen, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to 2 outdoor tennis courts along with an indoor swimming pool and a gym. Other amenities include a sauna, WiFi in public areas, and a kids' swimming pool. Each morning continental breakfast is served between 7 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Surfers Paradise hotel, you'll be 0.8 km (0.5 mi) from Chevron Renaissance and 1 km (0.6 mi) from Cavill Avenue.

1 Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 3 Max

3 Bedroom Sub Penthouse

Bed Count 3 King Beds Maximum Occupancy 7 Max

Hotel

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedroom Ocean

Bed Count 3 King Beds Maximum Occupancy 7 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Ocean

Bed Count 2 King Beds Maximum Occupancy 5 Max

Mantra Sun City ratings based on 426 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Sun City

Everyone (299) Couples (45) Family (70)
3 out of 5
The room we stayed in was a little dated. Technology was out dated to no wifi and tvs were terrible quality.

Posted by on 8 May 2022

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5 out of 5
Excellent stay

Posted by on 1 May 2022

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4 out of 5
Great pools for the kids with many options from cold to warm including spas. The lizards living in garden were a fascinating surprise! Amazing views from our room on the 28th floor. An audit of the cutlery and crockery would help as we didn't have enough for everyone staying in the apartment.

Posted by on 16 Apr. 2022

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2 out of 5
Property was old and not well cared for. Had to move rooms after one night due to the air conditioner pouring water down the wall and into an electrical socket. Rang reception was initially asked to just leave air con off (which at the time it was), however given it was 25 degrees plus that was not practical. We were then asked to move rooms so had to pack everything up and go to reception at 2100 to get new keys, no apology offered or any other form of compensation. Also no guest laundry or house keeping until you stay for 8 nights. So therefore in order to get clean towels you need to ask every day - this is ridiculous. Pool and spa area were clean but dilapidated

Posted by on 28 Mar. 2022

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5 out of 5
Beautiful venue. Kids loved the pool! Great location

Posted by on 22 Mar. 2022

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2 out of 5
Issues with the room. no clean. bed was awful! place was dated and urgently needing an upgrade. Thankfully the lovely staff changed our room for the 2nd night. Unfortunately though, I dont think we would stay there again!

Posted by on 6 Mar. 2022

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5 out of 5
Fantastic staff :)

Posted by on 21 Feb. 2022

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2 out of 5
Pool areas are nice. Our room was very outdated with badly stained carpets. Had mixed interactions with staff, some great and some quite rude.

Posted by on 14 Feb. 2022

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5 out of 5
I stay herte a lot and love how easy it is to get in and out. there is nots of room and you are always socally distanced. I would stay here over the Hilton every day of the week

Posted by on 7 Feb. 2022

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5 out of 5
Great location. Tram stop right out front. Short walk to beach, shops and restaurants. Great pool. Very friendly staff. The hotel rooms do need a little bit of a refresh.

Posted by on 2 Feb. 2022

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Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Restaurant

Property Features

As a guest of Mantra Sun City, you'll find 2 outdoor swimming pools and 2 spa tubs along with outdoor tennis courts, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A children's pool, a fitness center, and a sauna are also featured at the luxury Mantra Sun City. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Gold Coast hotel is smoke free.

  • 111 guestrooms or units
  • 39 levels
  • Built in 1999
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Sun City offers 111 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.

Koastal Kitchen - This restaurant serves breakfast only.

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers boxed breakfast-to-go on Monday and Tuesday.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 11 and AUD 20 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 41 per person (roundtrip)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Mantra
  • Mantra City
  • Mantra Sun
  • Mantra Sun City
  • Mantra Sun City Hotel
  • Mantra Sun City Hotel Surfers Paradise
  • Mantra Sun City Surfers Paradise
  • Sun City Mantra
  • Sun Mantra
  • Mantra Sun City Gold Coast/Surfers Paradise
  • Mantra Sun City Hotel
  • Mantra Sun City Surfers Paradise
  • Mantra Sun City Hotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.