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4.2 out of 5

"Handy location. Nice view, Great pool. Rooms are a bit dated. " More

By a verified traveller on Thu 23 Aug 2018

Hotel Description

A luxury stay in the heart of Surfers Paradise awaits you at Mantra Sun City. Within just a 10-minute stroll, you'll find popular attractions like Chevron Renaissance and Slingshot. Highlights at this hotel include 2 outdoor swimming pools, 2 spa tubs, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 152 rooms feature WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like fridges and room service. Additionally, hairdryers, phones, and free toiletries are available. Weekly housekeeping is available.

A day of pampering can include facials and body treatments. The restaurant, Koastal Kitchen, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, fitness centre, sauna, and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 4.5-star Surfers Paradise hotel include Cavill Avenue and Infinity Attraction.

Hotel

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$126 per night

Apartment, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Mantra Sun City ratings based on 1,032 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Sun City

Everyone (510) Couples (254) Business (1) Family (266)
4 out of 5

Posted by on 18 Apr. 2019

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5 out of 5
Great facilities, indoor and outdoor pools & spas. So still great if cool weather. Tennis courts and just a fun place to stay

Posted by on 16 Apr. 2019

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4 out of 5
Great facilities and fantastic customer service from ALL staff. Buffet breakfast was ok, coffee not great, would like room service.

Posted by on 9 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Fiona

Hi Mimi, Thank you for staying with Mantra Sun City. It is great to hear that you enjoyed the facilities and you were impressed with our staffs. Your feedback is important to us and it will be used to improve the overall experience for our guests.

5 out of 5

Posted by on 28 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Fiona

Thank you for staying with Mantra Sun City. We appreciate your feedback!

5 out of 5
Location and amenities were excellent. Full breakfast was fantastic.

Posted by on 21 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by Fiona

Thank you for your feedback. We are happy to hear of your great experience staying with Mantra Sun City.

3 out of 5
Mantra Sun City has been our resort of choice at Surfers for the past 12 years. We used to stay at least once a year, but having kids means it’s been a few years since our last visit. We have always been impressed by Mantra Sun City, but this time we were disappointed. Previously we’d have given Mantra 5 stars, this time we’d give 3. Here’s why: The good: - Safe, secure car park. - Location. Walk to everything, light rail at the gate. - Spacious rooms. - Great recreational facilities. - Breakfast! Decent food & the breakfast lady was a smiling ray of sunshine. The bad: - Room needs TLC. Decor is dated, room needs repainting. Bathroom door had a broken latch and wouldn’t shut, so no privacy. Balcony needed a good clean. Every time we sat outside we smelled cigarette smoke (property is listed as ‘no smoking on site’). - Noisy room. Fridge hummed loudly. Air conditioning was noisy in the bedroom & dripped all night. Toilet was ‘running’ & made noise all night. Building plumbing made noise all night. Thin walls, could hear everything our neighbours were doing. - The bed & pillows were awful. King bed was 2 singles pushed together that didn’t stay together. - The only cable TV channel was news. At check-in we had cash but no credit cards due to a bank error. Not our fault or Mantra’s, but we weren’t treated the same as other guests because of this. The hassles we had could all have been avoided if the front desk staff had told us on check-in that a debit card would suffice.

Posted by , from Sunshine Coast on 7 Mar. 2019

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Comment from Hotel Management

19 Mar. 2019 by Mantra Sun City Team

Thank you for your feedback and I'm sorry your experience this time round wasn't as good as previous visits. Will will make note of the issues you raised and will get them rectified as soon as possible. We hope to look after you better in the future. Kind Regards Mantra Sun City Team

4 out of 5

Posted by on 7 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Fiona

Thank you for staying with Mantra Sun City. We appreciate your feedback!

5 out of 5

Posted by on 4 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Fiona

Thank you for staying with Mantra Sun City. We appreciate your feedback!

5 out of 5
It was very relaxing, amazing views and extremely enjoyable place to stay at.

Posted by on 25 Feb. 2019

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Comment from Hotel Management

16 Mar. 2019 by Reception Team

Dear Wotif, Thank you for having chosen Mantra Sun City as your accommodation place. It is great to hear that you have enjoyed your stay. We are looking foward to welcome you again, Kindest regards,

4 out of 5

Posted by on 24 Feb. 2019

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Comment from Hotel Management

3 Apr. 2019 by Fiona

Thank you for staying with Mantra Sun City. We appreciate your feedback!

Property Features

As a guest of Mantra Sun City, you'll find 2 the outdoor swimming pools and 2 hot tubs along with a waterslide, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A kid's pool, a fitness centre, and spa services are also featured at the luxury Mantra Sun City. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4.5-star Surfers Paradise hotel is smoke free.

  • 152 guestrooms or units
  • 39 levels
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (32.1 km / 20 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Sun City offers 152 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Surfers Paradise hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a weekly basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge (full size)
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Koastal Kitchen – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kid's pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 13 and AUD 27 per person (approximately)
  • Fee for in-room wireless Internet: AUD 2 (for 15 minutes, rates may vary)
  • Fee for wireless Internet in public areas: AUD 8 per hour (rates may vary)
  • Airport shuttle fee: AUD 41 per person (roundtrip)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Sun City Hotel Surfers Paradise
  • Mantra Sun City Hotel
  • Mantra Sun City Surfers Paradise
  • Mantra Sun City
  • Mantra Sun City Gold Coast/Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.