4.4 out of 5

"booking through a booking agent description of hotel bedding not as described booking was made for 2 twin bed my understanding of this term being ... " More

By a verified traveller on Thu 28 Sep 2017

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Hotel Description

A luxury stay in the heart of Surfers Paradise awaits you at Mantra Sun City. Within a 20-minute stroll, you'll find popular places like Cavill Avenue and Surfers Paradise Beach. Highlights at this family-friendly hotel include 2 outdoor swimming pools, 2 spa tubs, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 155 rooms feature WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like refrigerators and room service. Additionally, hairdryers, phones, and free toiletries are available. Weekly housekeeping is available.

A day of pampering can include facials and body treatments. The restaurant, Koastal Kitchen, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, fitness centre, sauna, and kids' swimming pool. Other amenities include WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 4.5-star Surfers Paradise hotel include Sea World and Warner Bros. Movie World.

Hotel – Bed & Breakfast

Bed Count 1 King Bed Maximum Occupancy 2 Max
$133 per night

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Mantra Sun City ratings based on 1,800 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5
The sub-penthouse was advertised as a penthouse, the air conditioning unit was extremely loud, and in two days no cleaners visited the apartment. Nice hotel, but not a good value for money. The staff were polite.

Posted by , from Canberra on 4 Oct 2017

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3 out of 5

Great pools - poor room

Room was clean but tired and missing any kind of desk or table. No place to unpack suitcase and no mini bar. Not a 4 star hotel.

Posted by , from Brisbane on 2 Oct 2017

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4 out of 5

good location

Pros: nice surrounds close to everything tram stop at the door
Cons: check web sites for discrepancies hotel room was below expected standards cleaning was not up to standard
booking through a booking agent description of hotel bedding not as described booking was made for 2 twin bed my understanding of this term being in the hotel industry is 2 queen or double beds and on arrival were given a room with twin single beds needed to sleep 3 people so had to upgrade to a two bed room unit which was nicer but at a higher cost

Posted by , from nsw on 28 Sep 2017

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4 out of 5

Easy access, friendly staff, good service

Pros: Location was convenient for the aim of our visit
Cons: Happy with everything we experienced, so no need for improvement, particularly at the reasonable rate
Location: Close to some very good eating spots. Easy walk to the beach. Easy access to Brisbane without having to trek through the Gold Coast
An all round easy and pleasurable stay. Staff were friendly and efficient, under car parking with easy access. Quick and efficient check in and out. Breakfast included was appreciated. Our stay was pleasurable and we would recommend Mantra Sun City.

Posted by , from Adelaide on 28 Sep 2017

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5 out of 5

Great location! Close to everything lovely views

Amazing customer service. Some rooms had been renovated some not so ask for the reno once.

Posted by on 21 Sep 2017

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5 out of 5

Great time

Would e a great hotel for families with full kitchen and large apartments, water slide and great spa/gym

Posted by on 20 Sep 2017

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3 out of 5

Ok for an overnight or transit stay

Pros: Staff very friendly and polite
Cons: Remove "emergency vehicles only" signs replace with " guest check in " Porter to greet guests & take bags. deliver breakfast boxes to rooms
Great staff, very clean room. Terrible view - kept the curtains closed. Good size room fridge. Shower good. Bed comfy. Just lacking on ambience for us. I would take kids there as the rate is reasonable and a great swimming pool. Sorry it's just a little dated for my tastes BUT pretty good value.

Posted by , from brisbane on 18 Sep 2017

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4 out of 5

Great location.

One night and was close to everything me and my partner needed and wanted.

Posted by , from golden beach, sunshine coast on 15 Sep 2017

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3 out of 5

Nice budget motel. Reasonably close to shops and b

The motel was nice. The staff were plesant and helpful. The motel facilities were also great. The room itself was a bit outdated. No house cleaning for a 7 night stay. No replacement bin bags or tea towels. We were allowed one change of towels in 7 nights. Otherwise we had to pay 5 dollars per towel. No extra toilet paper. Checking out. Our flight didn't depart until 1940. We requested a late checkout. Were told no someone is checking in. Unless we pay 20 dollars per hour we could. No wifi unless you're a mantra member. Which is fine but we need insentives to join. Overall we felt like we paid for the room and were forgotten about until check out. House keeping once in that time. A linen change and fresh towels without having to ask lobby staff would have made it a bit more pleasant.

Posted by , from South Australia on 14 Sep 2017

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3 out of 5
Room spacious, but is in need of an upgrade. Wasn't impressed with implements available in kitchen. Front desk staff did not ask if we were using slides, had to go back down and request them.

Posted by on 9 Sep 2017

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Property Features

As a guest of Mantra Sun City, you'll find 2 the outdoor swimming pools and 2 hot tubs along with a waterslide, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A kid's pool, a fitness centre, and spa services are also featured at the luxury Mantra Sun City. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

  • 155 guestrooms or units
  • 39 levels
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Lift

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Waterslide
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (23 km / 14.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Sun City offers 155 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with Cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Surfers Paradise's hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a weekly basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Refrigerator (full size)
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Koastal Kitchen – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kid's pool, other recreational amenities include a waterslide, a sauna, and a fitness centre. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 13 and AUD 27 per person (approximately)
  • Fee for in-room wireless Internet: AUD 2 (for 15 minutes, rates may vary)
  • Fee for wireless Internet in public areas: AUD 8 per hour (rates may vary)
  • Airport shuttle fee: AUD 25 per person (return)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Sun City Hotel Surfers Paradise
  • Mantra Sun City Hotel
  • Mantra Sun City Surfers Paradise
  • Mantra Sun City
  • Mantra Sun City Gold Coast/Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.