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Mantra Sun City

4.5-star property
Ocean Avenue, Surfers Paradise, QLD 1800 796 370
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3.9 out of 5
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See all 419 wotif Reviews

"Had an awesome stay. 5 star all the way !! " More

By a verified traveller on Thu 17 Aug 2023

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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at Mantra Sun City. You'll be 0.5 km (0.3 mi) from Surfers Paradise Beach and 1 km (0.6 mi) from Cavill Avenue. Highlights at this family-friendly hotel include 2 outdoor swimming pools, 2 spa tubs, and a restaurant.

The restaurant, Koastal Kitchen, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to 2 outdoor tennis courts along with an indoor swimming pool and a gym. Other amenities include a sauna, WiFi in public areas, and a kids' swimming pool. Each morning continental breakfast is served between 7 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Surfers Paradise hotel, you'll be 4.2 km (2.6 mi) from Gold Coast Convention and Exhibition Centre and 4.6 km (2.9 mi) from The Star Gold Coast.

Hotel

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$126* Per night/room 30 Oct. - 31 Oct.

1 Bedroom Ocean

Bed Count 1 King Bed Maximum Occupancy 3 Max

3 Bedroom Ocean

Bed Count 3 King Beds Maximum Occupancy 7 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Ocean

Bed Count 2 King Beds Maximum Occupancy 5 Max

Room, 1 Bedroom (Weekly Housekeeping)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Mantra Sun City ratings based on 419 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Sun City

Everyone (283) Couples (48) Family (71)
5 out of 5
All good

Posted by on 19 Sep. 2023

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Comment from Hotel Management

20 Sep. 2023 by Mantra Sun City Team

Dear Uday,We really appreciate that you have taken the time to write such a detailed review. We are so glad that you enjoyed your stay with us.We hope to welcome you back to Mantra Sun City very soonKind Regards

5 out of 5
Had an awesome stay. 5 star all the way !!

Posted by on 17 Aug. 2023

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Comment from Hotel Management

19 Aug. 2023 by Mantra Sun City Team

Dear Stephen,We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5 out of 5
Great hotel in a great location. Wonderful views and really convenient transport.

Posted by on 19 Jul. 2023

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Comment from Hotel Management

20 Jul. 2023 by Mantra Sun City Team

Good Morning Kylie,Thank you for the amazing review. We are glad as a team to know that we meant your expectations during your stay.As a team we do appreciate all the positive feedback. We look forward to welcoming you back to the property in the near future.Kind Regards

4 out of 5

Posted by on 3 Jul. 2023

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Comment from Hotel Management

7 Jul. 2023 by Mantra Sun City Team

Dear Graham,Thank you for your feedback.We look forward to welcoming you back to the hotel in the future.Sincerely,

1 out of 5

Posted by on 24 Jun. 2023

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Comment from Hotel Management

7 Jul. 2023 by Mantra Sun City Team

Dear Sebastian,Thank you for your feedback.Sincerely,

4 out of 5
Have stayed at Sun City a few times, always a good value property building is clean and tidy even though it is probably classed as an older building now days its well kept and amenities are well looked after - apartment size if big and spacious with modern furnishings. carparking is easy , pool spa and saunas are good and easy walk to cavil avenue. will stay again as sun city is a good value for money surfers paradise stay

Posted by on 30 May 2023

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Comment from Hotel Management

30 May 2023 by Davinder

Dear Adrian,We really appreciate that you have taken the time to write such a detailed review. We are so glad that you enjoyed your stay with us.We hope to welcome you back to Mantra Sun City very soon.Kind regards,Davinder ChaudharyAssistant Manager

3 out of 5
Property was ok.

Posted by on 26 May 2023

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Comment from Hotel Management

30 May 2023 by Davinder

Dear John,We really appreciate that you have taken the time to write a review. We hope to welcome you back to Mantra Sun City very soon.Kind regards,Davinder ChaudharyAssistant Manager

5 out of 5
This is an amazing place to stay right across the road from the beach and very accessible to cavil avenue The staff were super friendly and the place was amazing I cannot fault one thing The room was magnificent and had everything I meeded

Posted by on 12 May 2023

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Comment from Hotel Management

13 May 2023 by DEV

Dear Ashley,Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. I'm glad to hear of the positive experience you had with us. It is great to read that we could accommodate you with everything you needed. I’m glad that you were impressed with our Location and Friendly staff. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards,Davinder ChaudharyAssistant Manager

5 out of 5
Spacious rooms with ocean view. Good water play area incluwater slide....plus indoor heated pool and outdoor pool. Overlook my family stay was 👍.

Posted by on 28 Apr. 2023

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Comment from Hotel Management

9 May 2023 by Dev

Dear Amit,Thank you for taking your time to provide us your feedback. It's lovely to hear that you were impressed with our facilities. We are lucky to have great facilities for kids and families - Water slides, indoor heated pool, and indoor/outdoor spa. It's a pleasure to have you staying with us. Although we are a block away from the ocean, our ocean view rooms still provide absolute stunning ocean views. Our team appreciate of your compliment. We hope to see you again on the Gold Coast and please stay with us again.Sincerely,Davinder ChaudharyAssistant Manager

5 out of 5
Great old hotel

Posted by on 24 Apr. 2023

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Comment from Hotel Management

9 May 2023 by Dev

Dear Peta,Thanks for choosing Mantra Sun City for your recent stay on the sunny Gold Coast and providing your top rating. I'm glad to hear of the positive experience you had with us. We look forward to welcoming you back again soon next time your travels bring you back to the Gold Coast. Warm regards,Davinder ChaudharyAssistant Manager

About the Mantra Sun City

Location Ocean Avenue, Surfers Paradise, QLD 4217

Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Dining venue(s)

Property Features

As a guest of Mantra Sun City, you'll find 2 outdoor swimming pools and 2 spa tubs along with outdoor tennis courts, a waterslide, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A children's pool, a fitness center, and a sauna are also featured at the luxury Mantra Sun City. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Gold Coast hotel is smoke free.

  • 102 guestrooms or units
  • 39 levels
  • Built in 1999
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Outdoor tennis courts - 2
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Metro station: Cypress Avenue Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Sun City offers 102 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.

Koastal Kitchen - This restaurant serves breakfast only.

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property offers boxed breakfast-to-go on Monday and Tuesday.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15–15 for adults, and AUD 10–10 for children
  • Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per day (rates may vary)
  • Airport shuttle fee: AUD 41 per person (return)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Mantra
  • Mantra City
  • Mantra Sun
  • Mantra Sun City
  • Mantra Sun City Hotel
  • Mantra Sun City Hotel Surfers Paradise
  • Mantra Sun City Surfers Paradise
  • Sun City Mantra
  • Sun Mantra
  • Mantra Sun City Gold Coast/Surfers Paradise
  • Mantra Sun City Hotel
  • Mantra Sun City Surfers Paradise
  • Mantra Sun City Hotel Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.