4.3 out of 5

"welcoming staff, great location and excellent facilities make this a very good place to stay. " More

By a verified traveller on Wed 13 Jun 2018

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Hotel Description

A luxury stay in the heart of Surfers Paradise awaits you at Mantra Sun City. Within a 20-minute stroll, you'll find popular places like Cavill Avenue and Surfers Paradise Beach. Highlights at this family-friendly hotel include 2 outdoor swimming pools, 2 spa tubs, and a restaurant.

You can enjoy flat-screen TVs with cable channels, and all 155 rooms feature WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like fridges and room service. Additionally, hairdryers, phones, and free toiletries are available. Weekly housekeeping is available.

A day of pampering can include facials and body treatments. The restaurant, Koastal Kitchen, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, fitness centre, sauna, and kids' swimming pool. Other amenities include WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 4.5-star Surfers Paradise hotel include Sea World and Warner Bros. Movie World.

Hotel – Bed & Breakfast

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$134 per night

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Apartment, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 7 Max

Apartment, 2 Bedrooms, Ocean View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Mantra Sun City ratings based on 992 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
welcoming staff, great location and excellent facilities make this a very good place to stay.

Posted by on 13 Jun 2018

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5 out of 5

Lovely hotel. Close to everything.

Pros: Everything.
Cons: We found someone's washing in the machine that the cleaners obviously hadn't checked. Need to check things before other people move in.
Location: Everything nearby and great views to everywhere.
Beautiful views from our room on 32nd floor. Walking distance to everything. Nice restaurant. Fabulous facilities.

Posted by , from Cairns Qld on 12 Jun 2018

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4 out of 5
This was our 4th stay at this hotel, we will go back in the future.

Posted by on 15 May 2018

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3 out of 5
Staff mumbled... didnt understand them. They need to talk much slower

Posted by on 6 May 2018

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5 out of 5

Nice hotel with a great view of the beach

Pros: The location and amenities it provided.
Cons: Firmer pillows would be great.
Location: Close to the beach and restaurants with a tram stop directly behind the hotel to get you to other areas of the Gold Coast easily.
Mantra Sun City was a lovely place to stay, with lovely staff, we have made note of our room for next time. Close to all amenities with a great view of the ocean, we were very happy.

Posted by , from Belmont, Victoria on 29 Apr 2018

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3 out of 5

2 night stay

Pool.great Spa great Corridor smelt like cigarette

Posted by , from Mel on 20 Mar 2018

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3 out of 5

OK for overnight stay.

Pros: Location
Cons: Rooms are very old and need a refurbishment.
Upgraded to 1 Bedroom Suite. Nice King size bed. Clean.

Posted by , from Sydney on 12 Mar 2018

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4 out of 5

Excellent location

Great family accomodation. Excellent pool area with public bbq facilities. Highly recommend for families with children aged from 5 years ir older - they can walk to Cavill without complaining about the distance.

Posted by on 9 Mar 2018

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3 out of 5

Stop over for work

This hotel offered a great nights accommodation at a reasonable rate. It was great for just a short stopover for work purposes.

Posted by , from hervey bay on 6 Mar 2018

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2 out of 5

Customer Service and Facilities

Pros: The pool was amazing.
Cons: The room felt like a backpacker hostel. For the price, it was a major let down.
Lifts were out, had to walk 7 flights of stairs constantly. Staff were not at all helpful and would not let us end our stay early. Room was dirty with peeling blue paint on the doors. We live ten minutes from the hotel but wanted to have a nice relaxing weekend away. It was such a shame that we would have preferred to be at home. The lift not working I understand, things happen, however the staffs attitude towards this was very disappointing and blamed us for complaining too late in the day rather than trying to accomodate us for dealing with facilities not working. Very disappointing.

Posted by , from Gold Coast on 21 Feb 2018

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Property Features

As a guest of Mantra Sun City, you'll find 2 the outdoor swimming pools and 2 hot tubs along with a waterslide, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A kid's pool, a fitness centre, and spa services are also featured at the luxury Mantra Sun City. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

  • 155 guestrooms or units
  • 39 levels
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Lift

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Indoor pool
  • Children's pool
  • Waterslide
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (32.1 km / 20 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Mantra Sun City offers 155 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. Surfers Paradise's hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a weekly basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge (full size)
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Koastal Kitchen – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kid's pool, other recreational amenities include a waterslide, a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/boogie boarding nearby

Spa Services

  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD13 and AUD27 per person (approximately)
  • Fee for in-room wireless Internet: AUD 2 (for 15 minutes, rates may vary)
  • Fee for wireless Internet in public areas: AUD 8 per hour (rates may vary)
  • Airport shuttle fee: AUD25 per person (return)
  • Weekly housekeeping provided; fees apply for additional cleaning
  • Crib (infant bed) fee: AUD10.0 per night
  • Rollaway bed fee: AUD40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Sun City Hotel Surfers Paradise
  • Mantra Sun City Hotel
  • Mantra Sun City Surfers Paradise
  • Mantra Sun City
  • Mantra Sun City Gold Coast/Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.