3.9 out of 5

"Overall we were happy with our stay and would go back, but here are some tips for anyone thinking of staying here. There isn’t a daily cleaning ser ... " More

By a verified traveller on Sat 19 May 2018

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Hotel Description

At Rays Resort you'll be 0.7 km (0.4 mi) from Broadwater Parklands and 4.3 km (2.7 mi) from Surfers Paradise Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchens and balconies.

Each apartment features WiFi, a flat-screen TV and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A hairdryer, an iron/ironing board and free toiletries are also available.

Enjoy the fitness centre and spa tub. Other amenities include WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

This 3.5-star Southport property is 4.9 km (3 mi) from Chevron Renaissance and 4.9 km (3 mi) from Sea World.

Standard Apartment, 1 Bedroom, Kitchen (Apartment 1 Nt Min)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$189 per night

Standard Apartment, 1 Bedroom, Kitchen (Apartment 3 Nt Min)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom, Kitchen (Apartment 4 Nt Min)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom, Kitchen (Apartment 5nt+)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom, Kitchen (Apartment 2 Nt Min)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Rays Resort ratings based on 51 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rays Resort

Everyone (34) Couples (14) Family (3)
3 out of 5

Unit central to everything

Overall we were happy with our stay and would go back, but here are some tips for anyone thinking of staying here. There isn’t a daily cleaning service, so there’s no fresh towels each day, you make your own beds etc. Longer stays I think include one complimentary service, but you’d need to confirm this. A small amount of complimentary tea,coffee,sugar etc. are provided in your room, however if you use all of this and want more, you need to purchase these items off reception. This also applies to toilet paper, washing detergent and washing up liquid. This is the only part of the stay I didn’t like! So if you stay here, bring some of these items just in case. I’d also recommend taking some paper towel or an old cloth to wipe down the outside furniture, before sitting on it. The unit itself is very central to everything. Harbourtown, Australia Fair and Pacific Fair are only a few minutes drive away. Parking at the resort was great and each unit has an allocated secure underground park. The car park was also easy to negotiate. The light in our bathroom died on the last day of our stay, but was fixed within minutes after reporting it to reception. For our 4 night stay we paid approx. $110 per night. For the fact that there’s no daily service and you need to purchase more of the complimentary items, I personally wouldn’t be prepared to pay anymore than what we did.

Posted by on 19 May 2018

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3 out of 5

Great location easy access secure parking

Great sized studio appt. trolleys helpful for moving bags. pity the washing machine & fridge leak.

Posted by , from melbourne on 3 Feb. 2018

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4 out of 5

Quiet nice hotel

Pros: Very quiet great views
Cons: Foxtel
Location: Close to beach short walk fo shops and trams
Nice getaway the park across the road was great for the children, shops close.

Posted by , from qld on 5 Jan. 2018

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3 out of 5
Not equipped for 3 adults,gave us a bed on wheels. Old fashioned unit.

Posted by , from Australia on 2 Jan. 2018

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2 out of 5

Nice location but could do with a spruce up

Pros: Location
Cons: Time to renovate
Location: Location near the Broad Water is great and plenty of transport options to go where you want.
I picked the hotel for the location and the rates seemed reasonable, however I was disappointed with the room, and often it's only small things that make the difference between a good and ordinary experience. 1. the room had a good view of the water, but the noise of the traffic was constant and you had to keep the patio door closed, especially trying to sleep. 2. The Air Conditioner would not turn on so the room was quite stuffy with the Patio door closed. 3. the TV only had about 2 channels, all the other channels were just static 4. the room is starting to show it's age and the kitchen, carpet and bathroom fittings were starting to look tired.

Posted by , from Brisbane on 15 Oct. 2017

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3 out of 5

Unpleasant staff who charged twice for our stay

Pros: Location
Cons: More friendly staff and better payment processes with WotIf
Location: Near Beach and very central
We were charged twice for our stay and reception was very unpleasant when informed. Great location however the terrible customer service and large amount of time spent getting a refund for the second payment ruined our stay.

Posted by , from Brisbane on 4 Oct. 2017

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5 out of 5

Such a cute room, just wish I was there longer.

Loved it. The room was gorgeous, and had a beautiful view.

Posted by , from Mackay on 2 Oct. 2017

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4 out of 5
Cons: Free Wifi available in guests rooms would be a added bonus.
Enjoyed the stay and use of all the facilities provided by Rays Resort. Location was great and local convenience to shopping etc

Posted by on 25 Sep. 2017

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3 out of 5

Good position, close Good Location

Pros: The location was very good, lots of walking/biking paths and good fishing spots. Walking distance to shops etc.
Cons: Maintenance checks on the units, our bathroom Fluoro light was broken ( showering in the dark) and our oven didn't work only the stove top.
We stayed at Ray's Resort as I needed surgery, it was close to hospitals, shops, parklands. It has a lovely view of the Broadwater. A beautiful big pool and a heated spa. The unit was clean and comfortable but had a few maintenance issues.

Posted by , from Gladstone Qld on 11 Jun. 2017

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1 out of 5

Unpleasant

I would not recommend this place. Room was not cleaned probably before we checked in.

Posted by on 16 Jan. 2017

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Property Features

Rays Resort offers its guests an outdoor pool, a spa tub, and a fitness centre. Public spaces have WiFi for a fee. A terrace, tour or ticket assistance, and a BBQ are also featured at Rays Resort. Self parking is free.

  • 20 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Lift

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (45.9 km / 28.5 mi)
  • Parking: Free self parking

Room Amenities

Rays Resort offers 20 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms.

  • In-room kitchen
  • Private balcony
  • Flat-screen television
  • Fridge (full size)
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 5 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

Reception hours are Monday-Friday 8:30 AM-5 PM, Saturday 9 AM-1 PM, and Sunday 9-11 AM. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests arriving after 5 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Cribs (infant beds) are available for AUD 35.0 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 35.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rays Resort Southport
  • Rays Resort
  • Rays Southport
  • Rays Resort Apartments Southport, Gold Coast, Australia

You should know

  • Registered guests are the only ones allowed to be in guestrooms.