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4.1 out of 5

"Very modern clean room. Amazing view. Facilities are first class. A coupe of nit picking things.... impossible to brush your teeeth or was your face a ... " More

By a verified traveller on Mon 16 May 2022

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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at QT Gold Coast. Within steps you'll find Slingshot and Surfers Paradise Beach within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 297 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, balconies, and espresso makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Free bottled water, safes, and hair dryers are also available.

A day of pampering at spaQ can include massages, body wraps, and mani/pedis. The restaurant, Bazaar, is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, outdoor tennis court, Turkish bath/hammam, and spa tub. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle.

This 5-star Surfers Paradise hotel is 0.5 km (0.3 mi) from Chevron Renaissance and 0.9 km (0.5 mi) from Cavill Avenue.

Double Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$253* Per night/room 29 May - 30 May

Deluxe Double Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

QT Gold Coast ratings based on 279 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for QT Gold Coast

Everyone (154) Couples (66) Family (44)
5 out of 5
Very modern clean room. Amazing view. Facilities are first class. A coupe of nit picking things.... impossible to brush your teeeth or was your face as there is a shelf above basin and the pillows are way to big for us.

Posted by on 16 May 2022

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Comment from Hotel Management

18 May 2022 by Rory

Good afternoon Heath, Thanks for providing your feedback to us, I'm glad you had an enjoyable stay. Note that we can definitely organise some smaller comfier pillows upon request for your next visit. Thank you,

5 out of 5
Great customer service, fantastic room 🙂

Posted by on 25 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Rory

Good evening Tim, Thanks for leaving a nice review for us. Cheers! Warmest regards,

5 out of 5
Great view from ocean room

Posted by on 20 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Rory

Hi Sarah, Thanks for leaving us a great review! All the best,

5 out of 5
This was a great place to stay. The hotel facilities and rooms were really nice. The pool was great, definitely consider paying the extra and hiring a cabana, it was worth it. The staff were friendly and amazing. The breakfast spread was the best I’ve ever had at a hotel. The cocktails were delicious. 10/10 would stay here again.

Posted by on 18 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Rory

Good evening Courtney, Very happy to know you have enjoyed the experience here with us at QT. Great feedback for our team! Warmest regards,

3 out of 5
Staff were excellent and loved the $10 tickets for not having room service. Comfortable beds. Rooms were tired and in need of a Reno as were bathrooms. Black hairs in bath when we arrived. Robes were shabby and not inviting to wear. The satin was all shredded. Coffee in the cafe wasn’t great and neither were the smoothies.

Posted by on 17 Apr. 2022

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1 out of 5
As been a previous member and stayer at QT ive never once received such bad customer service I remember speaking with Rachel from reception and she seemed like she didnt want me to stay she judged me on how i looked and treated me differently evan though ive actually stayed at QT in the past . I had to cancel my bookings to which i did . And rang them today to see if my booking was stil there she said no and then also said no one else was available to talk . I asked to speak with supervisor and she said he was busy . So i felt like i had been shrugged off Number one tip ( never judge a book by its cover ) I won't be staying here anymore due to the customer service Its the mistreatment for me and ive decided to write about my experiences She didnt offer any solutions

Posted by on 23 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Rory

Hi there Sapphire, Disappointed to learn of your experience in regards to your reservation. I'm not fully across what happened during your check-in but I understand it may have been to do with providing a security bond for the booking. I will respond personally to you regarding this. Thank you,

5 out of 5
Wonderful stay. Clean, well presented room. Bed was very comfortable.

Posted by on 21 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Rory

Hi there Samantha, Thrilled to learn you had a comfortable and relaxing stay with us. We will hope to welcome you back in the near future. All the best,

3 out of 5
Mini bar not restocked every day

Posted by on 28 Feb. 2022

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Comment from Hotel Management

8 Mar. 2022 by Rory

Hi Mark, Thank you for providing you feedback. The minibar team will be reviewing their procedures shortly due to some recent comments. Thanks again, we will hope to welcome back another time.

3 out of 5
Property good overall however we were not informed the gym would be closed

Posted by on 27 Feb. 2022

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Comment from Hotel Management

8 Mar. 2022 by Rory

Hi there Rob, Sorry for the late reply, our team strives to inform our guests on check-in however I apologise about the miscommunication as it looks like we didn't pass the message onto yourself when you arrived. The gym is undergoing much needed renovation at this time and will look to be completed sometime in the coming months. Thank you again for your feedback,

5 out of 5

Posted by on 13 Feb. 2022

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Property Features

QT Gold Coast offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. There are 13 meeting rooms available. A spa tub, a fitness center, and spa services are also featured at the luxury QT Gold Coast. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 1 building
  • 297 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Built in 1986
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

QT Gold Coast offers 297 accommodations with minibars and espresso makers. Rooms open to balconies. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Bazaar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Yamagen - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39.50 for adults and AUD 15.00 for children (approximately)
  • Covered self parking fee: AUD 20 per day
  • Credit card charges are subject to a surcharge of AUD 1.08

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gold Coast QT
  • QT Gold
  • QT Gold Coast
  • QT Gold Coast Hotel
  • QT Gold Coast Hotel Surfers Paradise
  • QT Gold Coast Surfers Paradise
  • Hotel Gold Coast International
  • QT Gold Coast Hotel
  • Hotel Gold Coast International
  • Qt Gold Coast Surfers Paradise
  • Qt Gold Coast Hotel Surfers Paradise
  • Gold Coast International Surfers Paradise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.