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4.3 out of 5

"It was a fabulous stay I didn’t want to leave. The staff being at the restaurant the cleaning crew the gardener the pool staff all made me feel so wel ... " More

By a verified traveller on Sat 23 Sep 2023

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Room, 1 King Bed (Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$147* Per night/room 10 Oct. - 11 Oct.

Room, 1 King Bed (Resort - Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room (Resort)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Golf View (Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Pool View (Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room (Resort and Spa)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mercure Gold Coast Resort ratings based on 473 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Gold Coast Resort

Everyone (224) Couples (82) Family (130)
5 out of 5
It was a fabulous stay I didn’t want to leave. The staff being at the restaurant the cleaning crew the gardener the pool staff all made me feel so welcome. I will always stay at this resort it has everything.Thank you for such a wonderful stay. Mary

Posted by on 23 Sep. 2023

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4 out of 5
Comfortable and pool is heated , staff very friendly, meals were delicious and not overpriced. However as a smoker I found that the only area you could have a cigarette is via the front entrance to reception which is a bit off putting for guests who don’t smoke and those who do, would certainly consider having another area for the comfort of all your guests. Not to mention safety at night having to walk up there.

Posted by on 14 Sep. 2023

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5 out of 5

Posted by on 3 Sep. 2023

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Comment from Hotel Management

10 Sep. 2023 by Guest Services

Dear Leah, Thank you for your feedback regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

3 out of 5

Posted by on 29 Aug. 2023

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4 out of 5
It’s a great relaxing place wth great views of the golf range., Supportive staff and Great lovely Sumptuous dinner .Only concern was the fridge which worked as a freezer and as a result liquid medications frozen ; even milk we had.

Posted by on 26 Aug. 2023

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4 out of 5

Posted by on 26 Jul. 2023

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Comment from Hotel Management

28 Jul. 2023 by Guest Services

Dear JaneWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

5 out of 5
The booking in lady was great.

Posted by on 23 Jul. 2023

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Comment from Hotel Management

28 Jul. 2023 by Guest Services

Dear AaronWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

4 out of 5
All was good. Apart from noisy people at midnight. But that’s not in your control

Posted by on 23 Jul. 2023

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Comment from Hotel Management

28 Jul. 2023 by Guest Services

Dear BarbaraWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

5 out of 5

Posted by on 16 Jul. 2023

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Comment from Hotel Management

19 Aug. 2023 by Guest Services

Dear Francis, Thank you so much for taking the time to provide us with feedback on your recent stay. We are thrilled to hear that you enjoyed your time with us. We are especially pleased to hear that you had a positive experience with staff member. We are always looking for ways to enhance our guests' experience, and feedback like yours is invaluable in helping us achieve that goal. Thank you again for choosing to stay with us, and we hope to welcome you back soon. Kind Regards Guest Services

3 out of 5

Posted by on 16 Jul. 2023

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About the Mercure Gold Coast Resort

Location 64 Palm Meadows Drive, Carrara, QLD 4211

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Free self parking

Hotel Policies

Hotel Names

  • Gold Coast Mercure
  • Gold Coast Mercure Resort
  • Mercure Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Resort Carrara
  • Mercure Resort Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort Hotel
  • Mercure Gold Coast Resort Carrara
  • Mercure Gold Coast Resort Hotel Carrara
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.