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Mercure Gold Coast Resort

4.0 star property
Suburban hotel with 2 outdoor pools and full-service spa

Photo gallery for Mercure Gold Coast Resort

Exterior
Indoor wedding
Golf view
Daily buffet breakfast (AUD 35 per person)
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
The current price is AU$161
includes taxes & fees
27 July - 28 July

Explore the area

Map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Palm Meadows Golf Course
    ‪3 min walk‬
  • Royal Pines Resort Golf Course
    ‪6 min drive‬
  • Surfers Paradise Beach
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Golf View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Golf View (Resort)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 36 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Resort)

1 bedroom, in-room safe, desk, soundproofing

Twin Room (Resort)

7.6 out of 10
Good
(36 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room (Resort and Spa)

1 bedroom, in-room safe, desk, soundproofing

Twin Room (Resort and Spa)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, Pool View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Twin Room, Pool View (Resort)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View (Resort)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (Resort)

8.0 out of 10
Very good
(28 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort - Spa)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (Resort - Spa)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2014
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Golf View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Twin Room, Golf View (Resort)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 36 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gold Coast

At Mercure Gold Coast Resort, you'll be 0.2 km (0.1 mi) from Palm Meadows Golf Course and 8.7 km (5.4 mi) from Surfers Paradise Beach. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Future Therapy can include Swedish massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Green Dining, is open for breakfast, lunch and dinner. The Green Bar is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the 2 outdoor tennis courts, gym and Hot tub plus access to bike hire. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Carrara hotel include The Star Gold Coast and Pacific Fair Shopping Centre.

What's nearby

  • Palm Meadows Golf Course - 3 min walk - 0.3 km
  • Royal Pines Resort Golf Course - 6 min drive - 5.0 km
  • The Star Gold Coast - 7 min drive - 6.5 km
  • Robina Town Centre - 8 min drive - 7.6 km
  • Surfers Paradise Beach - 10 min drive - 8.0 km

Getting around

  • Nerang Train Station - 7 min drive
  • Varsity Lakes Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Le Vintage Boutique Cafe - ‬6 min drive
  • ‪Roy's by Gemelli - ‬10 min drive
  • ‪The Silo Cafe - ‬3 min drive
  • ‪Randhawa's Indian Cuisine - ‬5 min drive

About this property

Mercure Gold Coast Resort

Suburban hotel with 2 outdoor pools and full-service spa
Mercure Gold Coast Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Mercure Gold Coast Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

  • 292 guestrooms or units
  • 3 levels
  • 8 buildings
  • Conference rooms
  • 938 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Gold Coast Resort offers 292 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. 50-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian

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Novotel Surfers Paradise

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,227 reviews
The price is AU$187
includes taxes & fees
31 July - 1 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

What is the cancellation policy at Mercure Gold Coast Resort?

Mercure Gold Coast Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Gold Coast Resort?

As of 2 July 2025, prices found for a 1-night stay for 2 adults at Mercure Gold Coast Resort on 27 July 2025 start from AU$161.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Gold Coast Resort?

Yep, Mercure Gold Coast Resort has a free self car park.

Are there any beaches close to Mercure Gold Coast Resort?

The closest beach to Mercure Gold Coast Resort is Surfers Paradise Beach (6.5 km).

Is there a spa on site at Mercure Gold Coast Resort?

Yep, Future Therapy is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Mercure Gold Coast Resort have a pool?

Mercure Gold Coast Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Mercure Gold Coast Resort?

Mercure Gold Coast Resort features 2 outdoor pools, a full-service spa and a health club.

What makes Mercure Gold Coast Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Gold Coast Resort.

Is Mercure Gold Coast Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mercure Gold Coast Resort is a hit with families.

Does Mercure Gold Coast Resort serve breakfast?

You bet, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Gold Coast Resort?

No, Mercure Gold Coast Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Gold Coast Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Gold Coast Resort?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Gold Coast Resort?

No, only service animals are allowed.

Is there a golf course on site at Mercure Gold Coast Resort?

There is a golf course next to Mercure Gold Coast Resort.

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

gerard anthony mc

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jun 2025

10/10 Excellent

Brenton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great
Stayed 3 nights in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness
Loved the stay
Stayed 1 night in May 2025

10/10 Excellent

julie

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area. Friendly staff. Happy to return
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was wonderful except for the broken Sauna.
Stayed 1 night in May 2025

8/10 Good

Sutartip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near golf course
Stayed 4 nights in Apr 2025

8/10 Good

Sharon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay with good customer service. The only thing is that the bathrooms are getting a bit tired and need a bit of a makeover as it was difficult to get out of the shower without the help of my husband and falling over.
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the Mercure Gold Coast. My son and I found it comfortable and loved the pool.
Stayed 4 nights in Apr 2025

8/10 Good

Jay

Stayed 1 night in Apr 2025

10/10 Excellent

Kirrily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Darryllyn

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room which was allocated smelled very strongly of mould it was overpowering on entry The bathroom was very damp
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay..with a golf course view.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay. I wasn’t a fan of having to climb stairs to get to my room on level 3. Other than that it was all good.
Stayed 1 night in Mar 2025

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mercure GC resort is usually our first option for accommodation whenever we visit QLD. The breakfast is great, the pools are lovely. However this time, it was not a great stay. It rained while we were there and right outside our room was a broken pipe drain so it sounded
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet with good food!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Business workshop

Room was musty smelling, no bathmat, no hand towels. Bar closes at 9.30pm and no other place close by to eat or drink, you need a car or uber to go to Broadbeach. Telephone reception nearly non-existent and hotspottting on your phone for internet also poor
Stayed 3 nights in Mar 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like how everything was set out. My friend very happy with the gym. We enjoyed the breakfast very much and the bar meal the first night.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I throughly enjoyed my stay. Housekeeping was fantastic at keeping my room neat and tidy. Breakfast was fantastic with excellent and new choices everyday. The grounds were kept clean and were beautiful. Will stay here again.
Stayed 5 nights in Feb 2025

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is rated as a 4star resort but it is really more of a 1-2 star property that is very old, tired and understaffed. There were no amenities in the room, the shower didn’t work and neither did the fridge. The staff would not bring any soaps or amenities to the room even through they were missing and I had to get them myself from reception. At the restaurant we needed to clear our own table from the previous customers dirty dishes so we could sit down. The staff clearly didn’t care and made no effort to provide support or service. I would stay anywhere but this property in the future
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good the buffet breakfast was wonderful the rooms a little dated
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

David

Stayed 2 nights in Feb 2025