6/10 Okay
Alexandra
27 Oct 2025
As soon as I entered my room there was a strong musty, mouldy smell. Obviously after a while you didn't notice it but it was still there. There was mould somewhere, you just couldn't see it. Luckily I had a balcony so I could leave the glass door open and let fresh air in. Every time I came back to my room, that smell was very strong. Mould is very toxic and this room, and any others like it should be completely stripped out and refurbished.
Also, I had no assistance offered with my luggage to drag it to the room which was surprising. Maybe I should have asked for it, but to be honest, these little things are what are usually offered without having to ask for them.
There's no room service available, when I arrived, I was exhausted but had to go and collect my dinner. I appreciate it's a big complex with lots of separate accommodation buildings, but other similarly laid out resorts offer room service.
Overall for the price per night I was very disappointed.
Alexandra
Stayed 3 nights in Oct 2025


























