6/10 Okay
Helen
Travelled with partner
4 July 2025
Really great apartment with good views, fitted out well and very spacious and modern. Unfortunately, we were not told about anything including: access, breakfast or room service (no menus available) and when I rang to find out, they could not help as was supposed to be on the QR code, and they didn’t know why it wasn’t. We were both very hungry and ended up eating some chips from the mini bar. On a side note the mini bar had one packet of chips and one packet of cashews. The remainder consisted of drinks… ummm a bit strange in such a nice room.
We also did not know breakfast was included and so ordered room service. The room service was very average with brown avocado, cold coffee and food and they missed part of the order completely. Very limited options, not much healthy at all. Was probably all at the buffet we did not know about…
When we left we were asked why we didn’t go to the buffet breakfast and we said we didn’t know about it they did not charge us for the (cold) room service.
Also, we were not told to only use one set of lifts and we tried to get to our room going up and down for 10 minutes before we asked for help, even then they just pressed a button and did not explain….
The service was way, way below the room amenity, shame really, cannot recommend.
Helen
Stayed 1 night in Jun 2025