"This property is a real gem among the hustle and bustle during the busy school holiday period. We were impressed from the very first moment we arrived ... " More
Each apartment is individually decorated and features a TV with cable channels, along with a washer/dryer, free WiFi, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, in-room massages, and a hair dryer are also available.
A relaxing visit to Essential Grace can include deep-tissue massages and prenatal massages. The restaurant, Club Burleigh, is open for lunch and dinner. Enjoy the gym, outdoor tennis court, and spa tub. Plus you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.
Places within a 30-minute walk of this 4.5-star Burleigh Heads aparthotel include Jellurgal Aboriginal Cultural Centre, Tours & Information Hub and Stockland Burleigh Heads Shopping Centre.
6 Jun. 2022 by Suzanne - Resort Manager
Hello and thank you for your feedback regarding this unfortunate situation. Absolutely not an excuse for checking you into a dirty apartment, but just by way of explanation, navigating new software meant that your apartment was missed on the cleaning list. The three bedroom apartment offered as a substitute was intended as a way of getting you into an apartment more quickly. It's actually a lovely 3 Bedroom with ocean views and a spacious terrace, but possibly after your negative arrival experience, it felt as though you were being fobbed off into a lesser standard apartment. The lovely ladies at the front desk honestly didn't realise you would have trouble navigating stairs or I promise they wouldn't have offered it to you, they were a bit under the pump and thought it a good alternative. Finally, the long wait for the room was due to the front desk girls needing to get into your apartment and clean it properly for your eventual check in. We should have offered you a meal or at the very least a drink at Club Burleigh, but on reflection, our lovely relief manager decided you needed to be recompensed with another stay at our expense. I'm so grateful that you have taken us up on our offer and hope that when you come back in August, you can experience the friendly and efficient service we are known for, and our clean and comfortable apartments. Once again, our thanks for your understanding and your valuable feedback.
12 May 2022 by Swell Resort
Hi Jenet Thank you for your wonderful review and recommendation. We're thrilled you enjoyed the resort and we look forward to your next visit.
30 Mar. 2022 by Swell Resort Burleigh Beach
Hi Rebecca, Thank you for taking the time to leave us a review. It's great to hear you enjoyed your stay with us. We always appreciate such positive reviews, and look forward to welcoming you back in the near future. Thank you. Kind Regards, Swell Resort Burleigh Beach
11 Nov. 2021 by Swell Management
Thanks so much for your review Sally. We appreciate you taking the time and we're so happy you enjoyed your stay! See you next time you come to Burleigh!
8 Mar. 2021 by Suzanne
Thanks for taking the time to review us. We look forward to seeing you back at Swell.
16 Feb. 2021 by Swell Management
Thank you very much for your wonderful review!! We hope to see you here again!!
16 Feb. 2021 by Swell Management
Thank you for your wonderful review. Happy you enjoyed your stay with us.
8 Jan. 2021 by Swell Management
Thank you for your review. We hope to have you back again soon!
Swell Resort Burleigh Beach offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Public spaces have free WiFi. A spa tub, a fitness center, and a terrace are also featured at the luxury Swell Resort Burleigh Beach. Self parking is free. This 4.5-star Gold Coast aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Swell Resort Burleigh Beach offers 35 accommodations with washers/dryers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels.
Club Burleigh - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.