4.5 out of 5

"Friendly staff, clean, location, pool, spa, gym, all first class. " More

By a verified traveller on Sun 19 Aug 2018

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Hotel Description

A luxury stay in Burleigh Heads awaits you at Swell Resort Burleigh Beach. Within a 20-minute stroll, you'll find Jellurgal Aboriginal Cultural Centre, Tours & Information Hub and Burleigh Beach. Highlights at this property include a restaurant, an outdoor swimming pool, and in-room kitchens.

You can enjoy a TV with cable channels, and each apartment features free WiFi, a balcony or patio, and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. A DVD player, a coffee/tea maker, and in-room massages are also available. Weekly housekeeping is available.

The restaurant, Club Burleigh, is open for lunch and dinner. Enjoy the fitness centre, outdoor tennis court, and spa tub. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star Burleigh Heads property include Burleigh Head National Park and Stockland Burleigh Heads Shopping Centre.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$250 per night

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

Swell Resort Burleigh Beach ratings based on 183 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Swell Resort Burleigh Beach

Everyone (81) Couples (41) Family (63)
5 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Sue - Swell Resort Manager

Thank You!

5 out of 5
Beautiful pool area & view. Lovely apartment & close to good cafes restaurants & beach,

Posted by on 23 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Sue - Swell Resort Manager

Hi thee, Thank you very much for taking the time to review our resort. It really helps other guests when choosing to stay somewhere on the Gold Coast. We are very pleased you enjoyed your stay with us and hope to see you again sometime soon.

4 out of 5

Posted by on 20 Feb. 2019

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Comment from Hotel Management

15 Apr. 2019 by Sue - Swell Resort Manager

Thank You!

2 out of 5
We were on level 5 very noisy, bed uncomfortable, terrible service, will never stay here again.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

16 Jan. 2019 by Sue - Swell Resort Manager

Sorry your stay was not what you expected. If there is anyway we can assist you with issues, please contact us at anytime thank you.

3 out of 5
Location was great, very central. Reception staff where friendly and attentive. Shared pool area was lovely. King size bed in main room was good. Gym equipment was sub par. Kids games room was out of action due to Yoga sign 24-7. Room itself was lacking in kitchen utensils. We paid for an extra person (5) in total and where not given bedding or towel, had to ask. Click down sofa/lounge was extremely uncomfortable so our son had to sleep with us.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

12 Jan. 2019 by Sue - Swell Resort Manager

To whom this may concern, firstly we are pleased you enjoyed your stay with us, but I would really like to get down to the bottom of the extra bedding issue. Could you please contact me in private so I can look into this for you thank you.

2 out of 5
The was cockroaches in the living room that was very disappointed the whole apartment has lots of space ezy access good car park

Posted by on 3 Jan. 2019

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Comment from Hotel Management

5 Jan. 2019 by Sue - Swell Resort Manager

Oh we are so sorry about this. We get our Pest Control done every early December just in time for our Christmas Guests and our Pest Control company did warn us that we may have a few left of creepy crawleys trying to escape. So our sincere apologies.

5 out of 5
It had all that we needed. Clean, comfortable and relaxing resort with friendly and helpful staff.

Posted by on 2 Jan. 2019

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Comment from Hotel Management

3 Jan. 2019 by Sue - Swell Resort Manager

We are so pleased you enjoyed your stay with us. Happy New Year and we look forward to seeing you again some time soon. Sue - Swell Resort Manager

3 out of 5

Posted by on 28 Dec. 2018

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Comment from Hotel Management

5 Jan. 2019 by Sue - Swell Resort Manager

Thank you and is there anything we could help your experience next time?

4 out of 5
Could have been a bit cleaner. However good for a night away.

Posted by on 19 Nov. 2018

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Comment from Hotel Management

19 Nov. 2018 by Sue - Swell Manager

Thank you for your review. We are sorry to hear this as we do not get many comments like this, I wish we could have had the opportunity of addressing this whilst you were staying with us :-( Take Care.

5 out of 5

Excellent.

Friendly staff, clean, location, pool, spa, gym, all first class.

Posted by on 19 Aug. 2018

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Comment from Hotel Management

20 Aug. 2018 by Sue - Swell Manager

Awh, that is lovely thank you and we are pleased you enjoyed your stay with us. We love it here too.

About the Swell Resort Burleigh Beach

Location 1 Ocean Street, Burleigh Heads, QLD 4220

Property Features

There's a restaurant on site. WiFi is free in public spaces. As a guest of Swell Resort Burleigh Beach, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a fitness centre. Tour or ticket assistance, a BBQ, and an arcade/games room are also featured at the luxury Swell Resort Burleigh Beach. Self parking is free. This 4.5-star Burleigh Heads apartment is smoke free.

  • 35 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 2006
  • Dining venue
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (11.7 km / 7.3 mi)
  • Train station: Varsity Lakes Station (6.8 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Swell Resort Burleigh Beach offers 35 forms of air-conditioned accommodation with DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodation at this 4.5-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include complimentary toiletries and a hairdryer. This Burleigh Heads apartment provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is offered on a weekly basis and in-room massages can be requested.

  • In-room kitchen
  • Private balcony or patio
  • Separate bedroom
  • Dining room
  • Television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Club Burleigh – This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at 5:00 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM.
If you are planning to arrive after 5:00 PM, please contact the property at least 48 hours in advance using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must contact the property at least 48 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per night.

Pets

  • No pets allowed

Policies

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per night
  • Rollaway bed fee: AUD 35.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swell Resort Burleigh Beach
  • Swell Resort
  • Swell Burleigh Beach

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.