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3.9 out of 5

"Close to Cavil ave, good location. Staff friendly and helpful. " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

A luxury stay in the heart of Surfers Paradise awaits you at Vibe Hotel Gold Coast. Within steps you'll find popular attractions like Chevron Renaissance and Infinity Attraction. Highlights at this romantic hotel include in-room free WiFi, balconies, and LED TVs.

IPod docks, digital TV, and safes are featured in all 199 rooms. Minibars provide refreshments, and room service makes dining in an option. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Curve Cafe, is open for breakfast. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the outdoor swimming pool and fitness center. 1744 square feet (162 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include 2 restaurants and free WiFi in public areas. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4.5-star Surfers Paradise hotel include Cavill Avenue and Surfers Paradise Beach.

Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$119* Per night/room 14 Jun. - 15 Jun.

Guest Room Riverview Triple

Bed Count 1 King Bed Maximum Occupancy 3 Max

Guest Room Riverview

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Club Suite with View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Studio with View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Vibe Hotel Gold Coast ratings based on 979 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Vibe Hotel Gold Coast

Everyone (674) Couples (230) Business (5) Students (3) Family (51)
2 out of 5
Room wasn’t cleaned properly, past visitors food items still in the fridge and no hand soap or sanitiser in the room. Felt this was very poor hygiene following the COVID19 pandemic, and after being ensured everything was being done to assure our safety. Otherwise it is a nice place and a great location. Staff were friendly and polite.

Posted by , from brisbane on 26 Mar. 2020

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Comment from Hotel Management

30 Mar. 2020 by Chris

Dear Jemma, Can I start by thanking you for taking the time to let us know about the experience you had whist staying with us here on the lovely Gold Coast in March. Whist I was so pleased to hear your complimentary feedback with respect to our great team and facilities I was very disappointed to be told of the missing soap and items left in the minibar. We are always happy to assist onsite and apologise there were not in room for your arrival. During this unprecedented time the hotel is undertaking extensive cleaning enhancements and updates to best manage the current conditions we are all facing. Including cleaning public areas every 30 min, chemical changes and rooms cleaning updates, Food and Beverage changes including service and outlet offerings. I am so thankful of you feedback allowing us to take a further look into what or why we would have missed the amenities in this room. I can assure you soap and sanitiser around the hotel are present and I apologise we did not have them in the room for your arrival on this occasion. We are generally so proud of the service and experience we are able to provide here at Vibe Gold Coast and on this occasion we have not delivered on our normal standards. I will review with the team member involved and again thank you for your feedback and information to ensure we maintain and continue to exceed all expectations. With the kindest regards, Chris Osborne | General Manager

5 out of 5
Close to Cavil ave, good location. Staff friendly and helpful.

Posted by on 22 Mar. 2020

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Comment from Hotel Management

29 Mar. 2020 by David

Hello Traveler We are happy you enjoyed the hotel, we thank you for taking the time to make a review. The hotel is situated close to the Surfers Paradise CBD, restaurants and entertainment area. The hotel is closest enough to the action but of distance to maintain peaceful atmosphere for a good night’s rest. We aim for our team to provide the best service and we are glad this contributed to your great experience.We would be delight to welcome you back to the hotel again, please do not hesitate in contacting us if you need any assistance with your next booking. Kind regards David Coffey Duty Manager

4 out of 5

Posted by on 7 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by lenny

Dear Guest, Thank you for choosing to stay with Vibe Hotel Gold Coast. I am pleased to read that you enjoyed your stay with us. We look forward to seeing you again on your return. Kind regards, Lenny Park | Duty Manager

3 out of 5
Would have been nice to call room service to order food (changes) instead of having to scan for menu and order that way and unable to make changes to orders.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by mon

Dear Michelle, Thank you for taking the time to enter a review about your stay at Vibe hotel gold coast Our reception team is available 24 hours so if you do have any questions or concerns, or changes to room service orders you can reach out to them at any time. We hope to welcome you back to the hotel again soon. Kind regards, Monique Bulte Duty Manager.

4 out of 5
Would definitely stay here again. Close to shops & restaurants. Good size rooms.

Posted by , from MelboUrne on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by lenny

Dear Jo, Thank you kindly for taking the time to review your most recent stay at Vibe Hotel Gold Coast. The team and I are pleased to hear that your stay was comfortable and location central for your needs. I trust that we will be able to welcome you back to the Vibe Hotel Gold Coast on your next travels to Surfers Paradise. Kind regards, Lenny Park | Duty Manager

4 out of 5
Property was in a good location, the furnishing was nice. Bathrooms are out of date. Air con in oir room was extremely noisy. We had interconnecting rooms, and the second room wasnt noisy.

Posted by , from Toowoomba on 23 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Lenny

Dear Vee, We very much appreciate you taking the time to complete feedback following your recent stay at Vibe Hotel Gold Coast. I am delighted to hear that location was convenient for you to explore Surfers Paradise. I am sorry to hear that air conditioning was noisy and it interrupted your sleep. Thank you again for your review, we look forward to welcoming you back again in the near future. Kind regards, Lenny Park | Duty Manager

2 out of 5
The room stunk of smoke. There was a used towel still hanging in the bathroom. There was something like a used condom stuck on the glass front of a print. No tea towel or hand towel. Stains on the carpet and the lounge was broken on one end. Breakfast buffet was below average. Only positive was it was a good location.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by mon

Dear Traveler, Thank you for taking the time to enter a review about your stay, I apologize that you faced some issues during your stay. I would greatly appreciate if you could contact the hotel directly so we can work towards resolving these issues. Kind regards, Monique Bulte Duty Manager.

5 out of 5
Great use of room space, even the small room felt spacious. Balcony was great with a gorgeous view, pool and bar area is nice. Short walk to restaurants, bars and beach, central to surfers paradise

Posted by , from Brisbane on 23 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Lenny

Dear Sarah, Thank you for you review, I appreciate you taking the time to provide feedback on your stay with us. The team and I are pleased to hear that your stay was comfortable and location central for your needs. I trust that we will be able to welcome you back to the Vibe Hotel Gold Coast on your next travels to Surfers Paradise. Kind regards, Lenny Park | Duty Manager

4 out of 5
Loved how nice the Lobby, Bar area and Pool area was. Kinda expected my room to be at the same level but it was noisy, the carpet didn’t feel nice at all, there was no microwave so if I wanted anything substantial to eat later at night I had to order room service and the balcony and bathroom made the place feel a bit outdated. The people were lovely though even though they didn’t interact with me much at all.

Posted by , from Brisbane on 20 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Lenny

Dear SC, Allow me to thank you for reviewing your most recent stay at Vibe Hotel Gold Coast. I am delighted to hear that you loved our lobby and pool area. Thank you for taking the time to provide us with quality and constructive feedback. We are focusing our attention to the areas you mentioned and have already been able to make several changes to improve guests' experiences. We look forward to welcoming you back. Kind regards, Lenny Park | Duty Manager

4 out of 5
Location was amazing, accessible to everything you need

Posted by on 13 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Lenny

Dear Guest, Thank you for your review following your recent stay with us at Vibe Hotel Gold Coast. I am so glad to hear that location was convenient for you. I do hope we are able to welcome you back to Vibe Hotel Gold Coast in the near future. Kind regards, Lenny Park | Duty Manager

Property Features

Vibe Hotel Gold Coast offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1744 square feet (162 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Vibe Hotel Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Surfers Paradise hotel is smoke free.

  • 199 guestrooms or units
  • 22 levels
  • 2 dining venues
  • 1744 sq ft of conference space
  • 162 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Gold Coast, QLD (OOL-Coolangatta) (31.3 km / 19.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Vibe Hotel Gold Coast offers 199 accommodations with iPod docking stations and minibars. Rooms open to balconies. LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.

Curve Cafe - This restaurant serves breakfast only.

Pool Bar - This poolside café serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

This property requires a general deposit of AUD 50 via credit card or AUD 200 in cash, payable at check-in.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

WiFi Policy: Up to 100mbs data is complimentary per 24 hours, per room; up to 4 devices can connect. Additional data is available for the remainder of the 24 hour period (surcharge).

This hotel will place a credit/debit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 24 for adults and AUD 12 for children (approximately)
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 60 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gold Coast Vibe Hotel
  • Vibe Gold Coast
  • Vibe Gold Coast Surfers Paradise
  • Vibe Hotel Gold
  • Vibe Hotel Gold Coast
  • Vibe Hotel Gold Coast Surfers Paradise
  • Vibe Hotel Surfers Paradise
  • Vibe Hotel Gold Coast Hotel
  • Vibe Hotel Gold Coast Surfers Paradise
  • Vibe Hotel Gold Coast Hotel Surfers Paradise

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.