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Rydges South Bank

4.5-star property
9 Glenelg Street, South Brisbane, QLD 1800 796 370
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4.4 out of 5
Excellent!
See all 401 wotif Reviews

"The plush comfy beds " More

By a verified traveller on Sun 14 May 2023

Points Of Interest

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Hotel Description

Rydges South Bank puts you in the heart of Brisbane, connected to the convention center and within steps of Queensland Conservatorium and Brisbane Convention and Exhibition Centre. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool, and a poolside bar.

CBD Cafe Bar and Dining serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 0 square feet (0 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of valet parking.

Places within a short walk of this 4.5-star South Brisbane hotel include South Bank Parklands and South Bank Lifestyle Market.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$227* Per night/room 4 Jun. - 5 Jun.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Rydges South Bank ratings based on 401 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rydges South Bank

Everyone (201) Couples (77) Family (76)
5 out of 5
Great property

Posted by on 15 May 2023

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Comment from Hotel Management

17 May 2023 by Hayden Summers

Good morning Monica, Thank you for the great review. We look forward to welcoming you back to Rydges South Bank again soon. Regards, Hayden Summers Duty Manager

5 out of 5
The plush comfy beds

Posted by on 14 May 2023

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Comment from Hotel Management

17 May 2023 by Hayden Summers

Good morning Kerrie, Thank you for such a great review. We look forward to seeing you at Rydges South Bank again soon. Regards, Hayden Summers Duty Manager

5 out of 5
Great location and great property, Room had a lovely view of the river and wheel and was perfectly located. Hotel is in great condition, except for the spa which was gross and broken glass near the lifts which is an accident waiting to happen. I had to keep reminding my son to steer clear. It's very obvious at ankle height so I'm sure they are away of this. Stayed with my family and would definitely stay again as the service was great, and the valet was seamless.

Posted by on 8 May 2023

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Comment from Hotel Management

9 May 2023 by Hayden Summers

Hi Kelly, Thank you so much for the excellent review. I will also being passing on the feedback from you stay with us to the relevant departments so we can improve for the future. We hope to welcome you back to Rydges South Bank again soon. Regards,Hayden SummersDuty Manager

4 out of 5
The overall stay was pleasant. If there was one thing I would like to see is more soap for washing hands. Soap bottle sizes were too small

Posted by on 4 May 2023

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Comment from Hotel Management

8 May 2023 by Hayden Summers

Hi Trevor, Thank you for the feedback from your recent stay. I will be passing this on to the relevant teams for review. We hope to welcome you back to Rydges South Bank again soon. Regards, Hayden SummersDuty Manager

4 out of 5
Location , view and comfortable

Posted by on 3 May 2023

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Comment from Hotel Management

4 May 2023 by Hayden Summers

Good morning Craig, Thank you for the great review. We hope to welcome you back to Rydges South Bank again soon.Regards,Hayden Summers Duty Manger

5 out of 5

Posted by on 23 Apr. 2023

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Comment from Hotel Management

17 May 2023 by Hayden Summers

Good morning Sarah, Thank your for the excellent review. We look forward to welcoming you back to Rydges South Bank again soon. Regards, Hayden SummersDuty Manager

2 out of 5
Overall an okay stay. The room was nice enough and staff friendly, but my room was hugely downgraded with no explanation (from the 7th to 2nd floor) so my room had no privacy as it was directly overlooked by the entry/exit to the convention centre next door (to the point I couldn’t open the curtains as I would look straight into people’s faces!), they also didn’t update their files when downgrading me so my credit card and car were allocated to the room I should have been. Reception then called at 9.40pm on the first night to ask who I was/what my name was! This is a regular business trip but I won’t be returning to this hotel.

Posted by on 15 Apr. 2023

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5 out of 5

Posted by on 9 Apr. 2023

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Comment from Hotel Management

30 Apr. 2023 by Hayden Summers

Good morning Dwayne, Thank you for the great review. We look forward to welcoming you back to Rydges South Bank soon. Regards, Hayden Summers Duty Manager

5 out of 5

Posted by on 6 Apr. 2023

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Comment from Hotel Management

30 Apr. 2023 by Hayden Summers

Good morning Aris, Thank you for the great review. We look forward to welcoming you back again soon. Regards, Hayden Summers Duty Manager

5 out of 5
The rooms and standards of Rydges . World class .

Posted by on 20 Mar. 2023

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Comment from Hotel Management

22 Mar. 2023 by Katelyn Newman

Hi Melissa, Thank you so much for your great review.We hope to welcome you back again soon.Regards,Katelyn NewmanAssistant Front Office Manager

About the Rydges South Bank

Location 9 Glenelg Street, South Brisbane, QLD 4101

Property Features

Rydges South Bank offers its guests an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. The luxury Rydges South Bank also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 304 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1996
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: South Brisbane Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Rydges South Bank offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

CBD Cafe Bar and Dining - This bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Bacchus South Bank - Overlooking the pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 25–50 per person
  • Valet parking fee: AUD 55 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Bank
  • Rydges Bank Hotel
  • Rydges Bank Hotel South
  • Rydges South
  • Rydges South Bank
  • South Bank Rydges
  • Rydges South Bank Hotel South Brisbane
  • Rydges South Bank Hotel
  • Rydges South Bank South Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.