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4.5 out of 5

"It was very clean, modern and stylish. It catered for all your needs " More

By a verified traveller on Sat 21 Mar 2020

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Hotel Description

Rydges South Bank puts you in the heart of Brisbane, connected to the convention center and within steps of Queensland Conservatorium and Brisbane Convention and Exhibition Centre. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool, and a poolside bar.

All 304 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Hair dryers, phones, and irons/ironing boards are also available.

CBD Cafe Bar and Dining serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness center, spa tub, and sauna. 0 square feet (0 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of valet parking.

Places within a short walk of this 4.5-star South Brisbane hotel include South Bank Lifestyle Market and Southbank Parklands.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Rydges South Bank ratings based on 405 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rydges South Bank

Everyone (276) Couples (50) Family (49)
5 out of 5
It was very clean, modern and stylish. It catered for all your needs

Posted by on 21 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Rui Ozorio

Hello, Thank you for the wonderful feedback from your stay. I am glad to read that you had such a great time with us, and we look forward to welcoming you back soon. Kind regards, Rui Ozorio Guest Experience Manager

5 out of 5

Posted by on 21 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Rui Ozorio

Hello, Thank you for the wonderful feedback from your stay. My team and I look forward to welcoming you back to the hotel soon. Kind regards, Rui Ozorio Guest Experience Manager

5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by Sarah Whiting

Dear Anonymous, Thank you for your wonderful rating! I hope we can welcome you back again in the near future. Warm Regards, Sarah Whiting Hotel Duty Manager

5 out of 5

Posted by on 13 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Hotel Management

Good Morning, Thank you for taking the time to review your stay. I was glad to read that you had such a lovely stay and I look forward to welcoming you back soon. Warm Regards, Georgina Rydges South Bank

5 out of 5
Location was great! Close to train stations and South Bank Cafes and the river. Walk over the bridge into the CBD of Brisbane. I would definately stay again.

Posted by , from Australia on 10 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Rui Ozorio

Dear Louise, Thank you for the wonderful feedback from your stay. My team and I look forward to welcoming you back soon. Kind regards, Rui Ozorio Guest Experience Manager

4 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Sarah Whiting

Dear Anonymous, Thank you taking the time to leave your rating with us, I hope we can welcome you back to the Hotel in the near future. Warm Regards, Sarah Whiting Hotel Duty Manager

4 out of 5
Had a great stay on the whole, lovely and clean and very comfortable beds. Very disappointed in the buffet breakfast through. The pancake machine wasn’t working initially and the gentleman I kept asking about it wasn’t really interested. Then we found the chocolate milk my daughter was drinking was out of date by 6 days and when I went back to the waiter he didn’t say a word, just took it from me and went to have a look at the other dates. No sorry, nothing! I know stuff like that happens (although it really shouldn’t in a 4 1/2 star hotel) but a sorry wouldn’t have gone astray!

Posted by , from Brisbane on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Kait Einam

Dear Lisa, Thank you for taking the time to share your feedback. I am sorry to read of your experience during breakfast. I will pass your concerns to our Food and Beverage Manager for investigation. We are pleased to hear you had a comfortable nights rest and we hope to have the opportunity to welcome you back soon. Kind Regards, Kait Einam Guest Experience

4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Kait Einam

Hello, Thank you for your rating. We hope to welcome you back soon. Kind Regards, Kait Einam Guest Experience Supervisor

4 out of 5

Posted by on 5 Mar. 2020

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Comment from Hotel Management

7 Mar. 2020 by Rydges South Bank

Dear Anonymous, Thank you for taking the time to review your stay. I was delighted to read that you had such a lovely stay and I look forward to welcoming you back soon. Warm Regards, Georgina Rydges South Bank Brisbane

1 out of 5
Asked multiple times for an invoice. Still no invoice. Last time I use this service

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Rui Ozorio

Hello, Thank you for your feedback. I am sorry to read that there have been issues with the dispensing of your tax invoice. Please contact me at the hotel so my team and I can assist in reconciling this issue for you. Kind regards, Rui Ozorio Guest Experience Manager

Property Features

As a guest of Rydges South Bank, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. The luxury Rydges South Bank also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 304 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1996
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (19.1 km / 11.9 mi)
  • Train station: South Brisbane Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Rydges South Bank offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2016.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

CBD Cafe Bar and Dining - This bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Bacchus South Bank - Overlooking the pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 42 and AUD 42 per person (approximately)
  • Valet parking fee: AUD 45 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Bank
  • Rydges Bank Hotel
  • Rydges Bank Hotel South
  • Rydges South
  • Rydges South Bank
  • South Bank Rydges
  • Rydges South Bank Hotel South Brisbane
  • Rydges South Bank Hotel
  • Rydges South Bank South Brisbane
  • Rydges South Bank Hotel
  • Rydges South Bank South Brisbane
  • Rydges South Bank Hotel South Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.