Save

Crystalbrook Vincent

4.5 star property
Luxury hotel connected to a shopping center in Brisbane Central Business District with 24-hour fitness

Choose dates to view prices

Photo gallery for Crystalbrook Vincent

Exterior
Meeting facility
View from room
Daily cooked-to-order breakfast for a fee
Reception
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Check out the area

Map
5 Boundary Street, Brisbane, QLD, 4000
  • Popular LocationHoward Smith Wharves1 min walk
  • Popular LocationTreasury Casino20 min walk
  • Popular LocationRoma Street Parkland3 min drive
  • AirportBrisbane, QLD (BNE)24 min drive

Room options

View all photos for Promenade Master

Promenade Master

Promenade Master

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River Master

View from room

River Master

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Master Balcony

River Master Balcony | Living area

River Master Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 70 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Nature Wall

Nature Wall | Garden view

Nature Wall

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade

Promenade | View from room

Promenade

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River

River

River

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel
Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (239)
The price is AU$255
for 1 night
includes taxes & fees
27 May - 28 May
Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel

About the area

Brisbane

You'll be connected to a shopping center at Crystalbrook Vincent, and within steps of popular attractions like Howard Smith Wharves and Story Bridge. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym. .The restaurant, Polpetta, serves Italian cuisine and is open for dinner. Fiume Rooftop Bar is the hotel's own rooftop bar, serving drinks along with light fare. 425 square feet (39 square meters) of event facilities include 3 meeting rooms and conference space. Other amenities include free WiFi in public areas, a snack bar/deli, and free use of bicycles. Each morning cooked-to-order breakfast is available. There's also the convenience of limited parking. .Within a 15-minute walk of this 4.5-star Brisbane Central Business District hotel, attractions include Eagle Street Pier and Queen Street Mall.

What's nearby

  • Howard Smith Wharves - 1 min walk
  • Story Bridge - 6 min walk
  • Queen Street Mall - 14 min walk
  • Treasury Casino - 20 min walk
  • Roma Street Parkland - 3 min drive

Getting around

  • Brisbane Fortitude Valley Station - 11 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • Howard Smith Wharves - 1 min walk
  • Felons Barrel Hall - 3 min walk
  • Felons Brewing Co - 1 min walk
  • Greca - 1 min walk
  • Stanley - 1 min walk

About this property

Crystalbrook Vincent

Luxury hotel connected to a shopping center in Brisbane Central Business District with 24-hour fitness
Crystalbrook Vincent offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 425 square feet (39 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Vincent.

This 4.5-star Brisbane hotel is smoke free.

  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking for AUD 40 per night; reservations required; discounts available
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 15 to 38 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiume Rooftop Bar
  • Polpetta

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Art supplies
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 425 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hardwood flooring in room
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Building
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Pay films
  • Smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15–38 per person
  • Nearby parking fee: AUD 40 per night (3 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Frequently asked questions

What is the cancellation policy at Crystalbrook Vincent?

Crystalbrook Vincent offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystalbrook Vincent?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Crystalbrook Vincent on 26 May 2024 start from AU$212.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystalbrook Vincent?

Onsite parking is limited.

Does Crystalbrook Vincent have a pool?

Crystalbrook Vincent has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Crystalbrook Vincent a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Crystalbrook Vincent.

Is Crystalbrook Vincent family-friendly?

You bet! With amenities like free bike rentals and a deli, as well as art supplies in the guestrooms, it's no surprise Crystalbrook Vincent is a hit with families.

Does Crystalbrook Vincent serve breakfast?

Sure does, cooked-to-order brekkie is available daily.

Is there a free airport shuttle available at Crystalbrook Vincent?

No, Crystalbrook Vincent does not offer an airport shuttle service.

Are pets allowed at Crystalbrook Vincent?

No, pets are not allowed.

Crystalbrook Vincent Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 314 out of 452 reviews" "
Rating 8 - Good. 82 out of 452 reviews" "
Rating 6 - Okay. 29 out of 452 reviews" "
Rating 4 - Poor. 18 out of 452 reviews" "
Rating 2 - Terrible. 9 out of 452 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sian

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Georgia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
For the price I must say this property didn’t deliver in expectations. Having booked based on photos including a large bath we decided to book to relax for a night given we have been renovating and wanted a relaxing night away. Once in the room we were greeted with a montage on Matt Moran photos and immediately realised we were given a room set up to accomodate guests with disabilities, which was fine minus not having a bath. So I contact reception and simply requested to be moved to a room that I had booked and only requested that it have a bath. This request was promptly shut down by a condescending front desk worker who then suggested that my options were to pay an additional $150 for a room with bath or she could alternatively move me to a smaller room that also didn’t have a bath. Having already paid quite a lot more than what I would normally pay for 5 star accommodation in CBD locations when travelling interstate I was not willing to pay a further $150 for something that was implied to be included when booking. Overall for the location and price this property fell very short of what one would expect from a 5 star hotel. It’s fair to say it fell very short of modest expectation and I would not recommend given the abundance of great alternatives throughout the area. I would also suggest not staying here on the weekend with the rooftop bar seemingly very popular with loud extremely intoxicated patrons.
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Crystalbrook property is significantly lesser luxury and service than the other Crystalbrook properties I have stayed in. Room was pokey. Parking expensive, discount code did not work. Great location for the city access. Value for money 3/5.
Stayed 1 night in Apr 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Ivan

Convenient
Stayed 1 night in Feb 2024

8/10 Good

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views, and great location.
Stayed 4 nights in Feb 2024

6/10 Okay

Gabby

Travelled with group
Liked: Cleanliness
Great Location, bed was comfy! Staff service was average and didn’t feel like 5 star. Didn’t enjoy having to walk through a rooftop bar to get to the pool - odd design.
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice boutique style hotel but...
The Crystalbrook Vincent is a very nice boutique style hotel with lovely furnishings, great design and everything you need right at your doorstep in the form of HSW, the river and its easy walkway to the CBD. However, bear in mind it is directly under the approaches to the Story bridge and while the rooms are double glazed you will hear the odd thump or bang as trucks travel over certain sections of the bridge above. Also while the Nature Wall view rooms appear fantasitc in the photos, if you end up on a lower floor its more like Cliff + Weeds view which result in the peaceful ambience represented in the photos.
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Chicken skewers were incredible in Flume bar !!!
Stayed 1 night in Jan 2024