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4.3 out of 5

"Was a basic OK. The King Size bed was a total failure for us. Two singles pushed together and sheets on top. Very uncomfortable and not what a King si ... " More

By a verified traveller on Sun 21 Mar 2021

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Hotel Description

At Arise Brisbane One you'll be within just a 15-minute stroll of popular places like South Bank Parklands and Queensland Performing Arts Centre. Highlights at this property include 2 spa tubs, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a ceiling fan, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. An iron/ironing board and a wardrobe or closet are also available. Weekly housekeeping is available.

Enjoy the outdoor swimming pool, fitness center, sauna, and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a 15-minute walk of this 3.5-star South Brisbane property include Brisbane Convention and Exhibition Centre and Wheel of Brisbane.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$189* Per night/room 21 Apr. - 22 Apr.

Superior Apartment, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Compact Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Apartment, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Arise Brisbane One ratings based on 39 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arise Brisbane One

Everyone (12) Couples (18) Family (14)
4 out of 5

Posted by on 24 Mar. 2021

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Comment from Hotel Management

14 Apr. 2021 by Brisbane 1

Thank you so much for leaving us such a great review. We appreciate your kindness and would be glad to have you back with us. Thank you for choosing Arise Brisbane One.

3 out of 5
Was a basic OK. The King Size bed was a total failure for us. Two singles pushed together and sheets on top. Very uncomfortable and not what a King sized bed should be. Overpriced in our opinion. We will not be returning guests.

Posted by on 21 Mar. 2021

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Comment from Hotel Management

2 Apr. 2021 by Arise Brisbane 1 Front Desk Manager

Thank you for your thoughtful and detailed review. Whilst we try our best to ensure our guests have a comfortable stay, unfortunately on this occasion, we were unable to meet your expectations. Your feedback has been taken very seriously and we are taking steps to improve ourselves and our operation. We do apologise for not being able to deliver to your expectations and we hope to have an opportunity to offer our hospitality during your next stay. Kind Regards,

4 out of 5
GOOD: Location was great. Rooms were clean & quiet. Bed and shower were great. NOT SO GOOD: Carpark signage!!! Or lack of. Parking directions were P3. No signs for P3. We found it eventually. No signs for where the lifts were. There were mud maps of where they should be but no signs. We found it eventually - by accident. Any signs were plain A4 paper temporarily stuck to the walls. I know it’s minor but we were in a hurry and it took 15mins to find our parking and then find the lift.

Posted by on 6 Mar. 2021

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Comment from Hotel Management

2 Apr. 2021 by Arise Brisbane 1 Front Desk Manager

Thank you for your review. We are glad to hear that you enjoyed staying with us while visiting Brisbane. I do agree that our signage is currently scarce in the carpark while we wait for our official signage to be installed. We have made signs in the meantime to try and help our guests. We would have been more than happy to send one of our staff to help you navigate the carpark if we knew that it was needed. We look forward to welcoming you back in the future. Kind Regards,

5 out of 5
The property is very new and modern, and well located to Southbank, West End and the CBD. We would have loved a view as requested, as it was a special celebration, but this didn't occur.

Posted by on 28 Feb. 2021

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Comment from Hotel Management

20 Mar. 2021 by Reception

Dear Guest, Thank you for leaving us such a wonderful review. We really appreciate you taking the time to share your feedback with our team. I am glad you loved the mini kitchen and that you were comfortable We put guest service and satisfaction as our number one priority and your review reaffirms the hard work we put in every day. We look forward to welcoming you back soon. Kind Regards, Brisbane 1 General Manager

4 out of 5
Nice clean appartment near southbank. Comfortable bed! Nice place to stay. Three separate buildings is frustrating as reception is only in one of them. And found parking confusing with minimal signage

Posted by on 21 Feb. 2021

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Comment from Hotel Management

20 Mar. 2021 by Reception

Dear Guest, Thank you for your review. We are so glad that you enjoyed your stay. We put guest service and satisfaction as our number one priority and your review encourages us to work hard every day. We look forward to welcoming you back soon. Kind Regards Brisbane 1 General Manager

3 out of 5

Posted by on 14 Feb. 2021

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Comment from Hotel Management

2 Apr. 2021 by Arise Brisbane 1 Front Desk Manager

Thank you for your review. We put guest service and satisfaction as our number one priority and your review encourages us to work hard every day. We look forward to welcoming you back soon. Kind Regards,

3 out of 5
Room had bad smell and was not very clean. Paid for city view but had a view of the pool and second tower of the hotel - very disappointing. Admin staff were lovely, parking and amenities were good. Location was decent. Ended up staying one night instead of two as the room didn’t feel very comfortable or clean.

Posted by on 3 Jan. 2021

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3 out of 5
Small rooms, but great location and pool, excellent service

Posted by on 18 Dec. 2020

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5 out of 5
Nice large apartments with good variety of amenities.

Posted by , from Townsville on 25 Oct. 2020

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5 out of 5
Optios for Breakfast, maybe link with a restaurant

Posted by , from Cairns QLD on 22 Oct. 2020

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Comment from Hotel Management

24 Oct. 2020 by Arise Brisbane One

Dear Annette, Thank you so much for you feedback. That is a wonderful idea and definitely something to be considered for the future. We hope to welcome you back again soon. Kind Regards, Arise Brisbane One

Property Features

As a guest of Arise Brisbane One, you'll find 2 spa tubs, an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A rooftop terrace, barbecue grills, and a picnic area are also featured at Arise Brisbane One. Free self parking is available. This 3.5-star Brisbane apartment is smoke free.

  • 95 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: South Brisbane Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Arise Brisbane One offers 95 air-conditioned accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 50-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Microwave
  • Oven
  • Stove
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Free tea bags/instant coffee
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 10 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per stay
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane 1 Apartment
  • Apartment Brisbane 1 South Brisbane
  • South Brisbane Brisbane 1 Apartment
  • Apartment Brisbane 1
  • Brisbane 1 South Brisbane
  • 1 Apartment
  • Arise Brisbane One Apartment
  • Arise Brisbane One South Brisbane
  • Arise Brisbane One Apartment South Brisbane

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.