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4.0 out of 5

"Excellent location, Excellent amenities, obliging staff, very clean and covid complient. All around excellent experience. " More

By a verified traveller on Wed 22 Jul 2020

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Hotel Description

You'll be connected to a shopping center at The Chermside Apartments, and within a 20-minute stroll of Westfield Chermside and The Prince Charles Hospital. Highlights at this luxury aparthotel include a restaurant, an outdoor swimming pool, and free continental breakfast.

You can enjoy a TV with cable channels, and each apartment features free WiFi, free wired Internet, and a balcony or patio. Nice touches to enhance your stay include free toiletries and a pillowtop bed. A refrigerator, a coffee/tea maker, and free bottled water are also available. Limited housekeeping is available.

The restaurant, Bella Cosi, serves Italian cuisine and is open for lunch and dinner. For a drink, you can stop by the aparthotel's own bar/lounge. Enjoy the 24-hour health club and pool loungers. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4.5-star Chermside aparthotel include Holy Spirit Northside Private Hospital and Tivoli.

Studio Hotel Walk-Up (Stair Access)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$74* Per night/room 18 Aug. - 19 Aug.

3 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hotel Queen Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Chermside Apartments ratings based on 389 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Chermside Apartments

Everyone (267) Couples (56) Business (1) Family (62) Other (1)
5 out of 5
Excellent location, Excellent amenities, obliging staff, very clean and covid complient. All around excellent experience.

Posted by on 22 Jul. 2020

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Comment from Hotel Management

28 Jul. 2020 by Darnelle

Hello and thank you for taking the time to write your review. A special thank you for such great feedback - I'm thrilled you enjoyed your stay and we look forward to seeing you again soon. Warm regards

5 out of 5
Excellent in every way and will stay there again.

Posted by , from Cairns FNQ on 19 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Darnelle

Hi Stephen - wow thank you so much for the amazing review! We are genuinely thrilled you enjoyed your stay and look forward to seeing you again. Warm regards and stay well

4 out of 5
Convenient and local to our needs. Recommended for local short term stays. Shower needs to be thoroughly cleaned (mould / grime in grout and around base of shower).

Posted by on 15 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Darnelle

Hello and thank you for taking the time to write a review - I'm really pleased you enjoyed your stay and we really appreciate the feedback. I've passed on your feedback to the HK team for action. I lok forward to seeing you again soon.

5 out of 5

Posted by on 3 Jul. 2020

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Comment from Hotel Management

11 Jul. 2020 by Darnelle

Thank you for the amazing review - we really appreciate you taking the time to give us your review and we are super pleased that you enjoyed your stay. We look forward to seeing you again soon.

3 out of 5
due to covid19 contactless checkin was slow . Long wait on hold on the phone to checkin. The cleanliness of the room I was given was well below the standard I would expect in a hotel room. I was happy with the managers response when I complained. I was given an upgrade and that room was very clean. The advertised free breakfast was not available nor was the pool and gym available for use. However this was because of covid19 restrictions and I would stay again.

Posted by on 2 Jun. 2020

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Comment from Hotel Management

6 Jun. 2020 by Darnelle

Hello and thank you for taking the time to post your review. I'm pleased that you enjoyed your stay and that you would come and stay with us again when the world returns to normal. And we appreciate your understanding with regard to the services we have been unable to provide during COVID-19. Take care and stay well Warm regards

3 out of 5
Great location, friendly staff. Visited a few times now & notice its getting tired , needs refreshing.

Posted by on 18 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Darnelle

Hello, Would love to know your name so we can make sure you are allocated to one of our newly renovated floors. Pleased you've enjoyed your stays in the past - ask for me next time you book so we can show you the new rooms.

5 out of 5
Convenient location opposite Westfield Chermside, next to buses to everywhere.

Posted by , from Sydney on 3 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Darnelle

Hello and thank you for the great review!! I am thrilled that you enjoyed your stay and we all look forward to seeing you again soon. Warmest regards

4 out of 5

Posted by on 13 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Darnelle

Thank you for for such a positive review - we look forward to seeing you again and are thrilled you enjoyed your stay

3 out of 5
Good customer service on arrival. Lift broke, had to use the stairs with my elderly grandmother.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Darnelle

Hello and thank you for your review. I'm very pleased your check-in experience was positive. Again, we do apologise for the short term issue with the lift.

4 out of 5
Quiet easy access clean and comfortable friendly reception

Posted by , from Kirra on 8 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Darnelle

Hello and thank you for your review - I am really pleased you enjoyed your stay - we llok forward to seeing you again very soon

About the The Chermside Apartments

Location 22 Thomas Street, Chermside, QLD 4032

Property Features

The Chermside Apartments offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the luxury The Chermside Apartments. Limited free parking is available on a first-come, first-served basis. This 4.5-star Brisbane aparthotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 7 levels
  • Built in 2008
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Brisbane, QLD Airport (BNE) (14.3 km / 8.9 mi)
  • Train station: Brisbane Zillmere Station (3.7 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

The Chermside Apartments offers 55 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.

  • Private balcony or patio
  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.

Bella Cosi - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour health club.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge
  • A facilities fee includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments Chermside
  • Chermside Apartments
  • Chermside Apartments Apartment
  • The Chermside Apartments Chermside
  • The Chermside Apartments Aparthotel
  • The Chermside Apartments Aparthotel Chermside

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.