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4.2 out of 5

"We originally got a room that had broken air con but we didnt realise till we got back from our event at midnight, and walked into a room that had bee ... " More

By a verified traveller on Sun 12 Sep 2021

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Oaks Brisbane Aurora Suites. You'll find Brisbane Customs House a few steps away and ANZAC Square War Memorial within a 10-minute stroll. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with cable channels, and each apartment features a dining area, a sitting area, and WiFi. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A DVD player, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.

Enjoy the gym, spa tub, and sauna. Added amenities include free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Brisbane Central Business District aparthotel include Eagle Street Pier and Brisbane Riverside Markets.

Apartment 1 Bedroom, (No Housekeeping Service)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$128* Per night/room 24 Oct. - 25 Oct.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom - River View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Executive Apartment, 1 Bedroom, River View (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Oaks Brisbane Aurora Suites ratings based on 1,008 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Brisbane Aurora Suites

Everyone (638) Couples (196) Business (4) Family (154) Other (1)
2 out of 5
Bed was uncomfortable. The king was made up of 2 singles that were different heights and solid as rock. The TV remote was probably not the right one for the TV since only the volume and power buttons worked. The Wifi didn't work, there was no prompt to log in once connected so there was no internet access.

Posted by on 3 Oct. 2021

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5 out of 5
We originally got a room that had broken air con but we didnt realise till we got back from our event at midnight, and walked into a room that had been cooking at 28 degrees, we called reception and they tried fixing the air con, after half an hour we were offered a new room which was a downgrade originally until we mentioned what type of suite we originally had and then they upgraded us. Cant fault reception they had it done asap. Overall a good experience :)

Posted by on 12 Sep. 2021

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2 out of 5
Good position,parking was a nightmare!!

Posted by on 9 Sep. 2021

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3 out of 5
didn't like that it was a residential building

Posted by on 30 Jul. 2021

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5 out of 5
Spacious living spaces with river views.

Posted by on 22 Jul. 2021

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5 out of 5
great view, access was easy, staff are easy to deal with, the location of the property was an easy walk to queen st mall or the river walk.

Posted by on 11 Jul. 2021

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4 out of 5
Proximity to a variety of restaurants.

Posted by on 6 Jul. 2021

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5 out of 5

Posted by on 7 Jun. 2021

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5 out of 5

Posted by on 3 Jun. 2021

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4 out of 5
great location, very clean, good price.

Posted by on 2 Jun. 2021

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About the Oaks Brisbane Aurora Suites

Location 420 Queen St, Brisbane, QLD 4000

Property Features

As a guest of Oaks Brisbane Aurora Suites, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. The luxury Oaks Brisbane Aurora Suites also features tour/ticket assistance, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane aparthotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 67 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Brisbane Aurora Suites offers 153 air-conditioned accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Cable television is provided. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 35.00 per day
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aurora Oaks
  • Oaks Aurora
  • Oaks Aurora Brisbane
  • Oaks Aurora Hotel
  • Oaks Aurora Hotel Brisbane
  • Oaks Aurora Apartment Brisbane
  • Oaks Aurora Apartment
  • Oaks Aurora Tower Apartment Brisbane
  • Oaks Aurora Tower Apartment
  • Oaks Aurora Tower Brisbane
  • Oaks Aurora Tower
  • Oaks Auroroa Towers Brisbane
  • Oaks Brisbane Aurora Suites Brisbane
  • Oaks Brisbane Aurora Suites Aparthotel
  • Oaks Brisbane Aurora Suites Aparthotel Brisbane
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.