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4.6 out of 5

"Friendly efficient staff. First time visitor but valet parking staff remembered car without prompting, " More

By a verified traveller on Wed 26 Oct 2022

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Hotel Description

A luxury stay in Brisbane awaits you at The Calile Hotel. You'll be 2.6 km (1.6 mi) from Roma Street Parkland and 4.6 km (2.8 mi) from XXXX Brewery. Highlights at this hotel include 4 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering can include massages, body wraps, and mani/pedis. The restaurant, The Lobby Bar, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Business amenities include a conference center, a business center, and coworking space. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

With a stay at this 5-star Fortitude Valley hotel, you'll be 4.9 km (3 mi) from Brisbane Cruise Terminal.

Room, 1 King Bed or 2 Twin, Urban Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$493* Per night/room 12 Dec. - 13 Dec.

Room, 1 King Bed (Urban Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Essential)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Calile Hotel ratings based on 65 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Calile Hotel

Everyone (29) Couples (15) Family (12)
5 out of 5
Friendly efficient staff. First time visitor but valet parking staff remembered car without prompting,

Posted by on 26 Oct. 2022

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4 out of 5
Bathroom is open to bedroom. It should be walled off as a separate room for privacy and disturbance reasons.

Posted by on 5 Oct. 2022

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5 out of 5
Beautiful hotel with great staff and a must stay when in Brisbane.

Posted by on 4 Sep. 2022

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5 out of 5

Posted by on 11 Jul. 2022

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4 out of 5
Lovely stay here - staff very obliging and helpful. Rooms nicely appointed. Quite noisy given the precinct is bustling on a weekend but the whole place is beautifully clean.

Posted by on 10 Jul. 2022

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Comment from Hotel Management

15 Jul. 2022 by The Calile Hotel

Hello Nicola, Thanks for your feedback, great to hear you enjoyed your stay & the service you received from our helpful team members! We look forward to welcoming you back soon.

1 out of 5
You pay for a premium stay but it appears the reality is paying for the room itself. Check in staff are unfriendly, make you sign disclaimers for parties and yet their own venue has functions playing music to 10pm below your room. The guest service staff make repeated errors in orders and expect to wait an hour for anything requested.

Posted by on 20 May 2022

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Comment from Hotel Management

15 Jun. 2022 by GRelations.Calile

Hello Justin, Thank you for your feedback about your stay in May. We have tried to contact you to find out more information about how we can improve. If you would like to, feel free to call us directly so that we can improve future guest experiences.

5 out of 5

Posted by on 21 Apr. 2022

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4 out of 5
Really pleased with customer service however the room was dirty with used coffee cups and uncleaned benches. Poolside beds and tables were also very dirty and we were first of the day

Posted by on 21 Feb. 2022

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1 out of 5

Posted by on 1 Jan. 2022

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5 out of 5
Excellent property. Rooms are very practical and functional. Great vibe.

Posted by on 1 Jan. 2022

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Comment from Hotel Management

5 Jan. 2022 by The Calile Team

Thank you so much Mark for taking the time to leave such a kind review of your recent stay at the Calile! We're looking forward to welcoming you back again soon.

Property Features

The Calile Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. Business amenities include a business center and coworking spaces. A library, a terrace, and tour/ticket assistance are also featured at the luxury The Calile Hotel. Parking is available for a fee. This 5-star Brisbane hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Built in 2018
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Brisbane Bowen Hills Station (1.6 km / 1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Calile Hotel offers 175 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

The Lobby Bar - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Hellenika - This poolside restaurant specializes in Greek cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

SK Steak & Oyster - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.

Sushi Room - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests must provide health documentation
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 18 and AUD 50 for adults, AUD 18 and AUD 50 for children (approximately)
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Calile Hotel Fortitude Valley
  • Calile Hotel
  • Calile Fortitude Valley
  • The Calile Hotel Hotel
  • The Calile Hotel Fortitude Valley
  • The Calile Hotel Hotel Fortitude Valley

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.