4.6 out of 5

"Close Walking distance to the city! The valets were excellent with our shopping bags nothing was a problem! It seemed the staff were there to make our ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

Four Points by Sheraton Brisbane puts you in the heart of Brisbane, within just a 10-minute stroll of popular attractions like Brisbane Botanic Gardens and Queen Street Mall. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business centre.

LCD TVs with cable channels are featured in all 246 rooms, and you can enjoy free WiFi, iPod docks, and first-run films. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include free toiletries. Additionally, safes, hairdryers, and phones are available.

The restaurant, The Eatery, serves international cuisine and is open for breakfast, lunch, and dinner. Sazerac is the hotel's own rooftop bar, serving drinks along with light fare. Business amenities include conference space and a meeting room. Added amenities include free WiFi in public areas, a fitness centre, and a free manager's reception. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4-star Brisbane Central Business District hotel include Eagle Street Pier and King George Square.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$121 per night

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Four Points by Sheraton Brisbane ratings based on 1,032 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Brisbane

Everyone (626) Couples (348) Business (6) Family (50)
5 out of 5
Very good property for short business trip rooms well appointed and clean.

Posted by on 1 Mar. 2019

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5 out of 5
Great location. Close to Riverstage. Comfy beds and the pillows were the type you’d like to stuff in your suitcase.

Posted by on 23 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Nidniran Yangpaiboon

Thank you for your excellent scores 5 out of 5 ! We are glad to know you have a wonderful stay with us. We look forward to welcoming you on your next visit to Brisbane.

5 out of 5

Posted by on 18 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Nidniran Yangpaiboon

Thank you for your excellent scores 5 out of 5 ! We are glad to know you have a wonderful stay with us. We look forward to welcoming you on your next visit to Brisbane.

5 out of 5

Posted by on 14 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Nidniran Yangpaiboon

Thank you for your excellent scores 5 out of 5 ! We are glad to know you have a wonderful stay with us. We look forward to welcoming you on your next visit to Brisbane.

5 out of 5
Pillows are very nice and huge but just a bit hard and thick for my neck . Otherwise, great hotel to stay in the CBD. Amazing staff.

Posted by , from qld, au on 12 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Nidniran

Thank you for your excellent scores 5 out of 5 ! We are glad to know you have a wonderful stay with us. We have forwarded feedback in regards to pillows to housekeeping department. In the future, you can request for thinner pillows. They are always available on request. We look forward to welcoming you on your next visit to Brisbane.

5 out of 5
Loved it! Quiet, convenient, amazing breakfast! Staff are friendly and accommodating

Posted by on 9 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Nidniran

Thank you for your excellent scores 5 out of 5 ! We are glad to know you have a wonderful stay with us. We look forward to welcoming you on your next visit to Brisbane.

4 out of 5
Great hotel but missing ammenities like a pool, spa or gym

Posted by on 7 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Nidniran

Thank you for your feedback following your recent stay at Fourpoints By Sheraton Brisbane. We very much appreciate your feedback as it continually allows us the opportunity to review and improve our service and facilities. We do have Gym on Level 2 and it is available for access 24 hours. My apologies if this has not been communicated to you on check in. We do not have a pool and spa however we have an option for our guests to utilise the pool at the Westin hotel, our sister hotel located next door for $20 per adult per day and spa facilities is also available at different costs. We look forward to welcoming you on your next visit to Brisbane.

4 out of 5
Nice night in the city. Had a problem with the in house movie that they couldn’t fix but they tried & didn’t charge us for it.

Posted by on 31 Dec. 2018

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Comment from Hotel Management

13 Jan. 2019 by Nidniran

Thank you for providing survey scores. I am glad to know that our staff went above and beyond in making sure your stay is uncomplicated. We look forward to welcoming you back on your next visit to Brisbane

5 out of 5
Fantastic had a great night. Lived up to the Sheraton name

Posted by on 31 Dec. 2018

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Comment from Hotel Management

13 Jan. 2019 by Nidniran

Thank you for your excellent scores 5 out of 5 ! We are glad to know you have a wonderful stay with us. We look forward to welcoming you on your next visit to Brisbane.

5 out of 5
Was pleasantly surprised by the overall quality and the buffet breakfast was incredible 😃

Posted by on 15 Dec. 2018

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Comment from Hotel Management

19 Dec. 2018 by Nidniran Yangpaiboon

Thank you for your excellent score 5 out of 5. We are glad to know you had a wonderful stay with us. We look forward to welcoming you on your next visit in Brisbane.

About the Four Points by Sheraton Brisbane

Location 99 Mary Street, Brisbane, QLD 4000

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 3228 square feet (300 square metres) and includes conference rooms. A fitness centre, tour or ticket assistance, and concierge services are also featured at the business-friendly Four Points by Sheraton Brisbane. For a fee, parking is available. This 4-star Brisbane hotel is smoke free.

  • 246 guestrooms or units
  • 3228 sq ft of conference space
  • 300 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (20.5 km / 12.7 mi)
  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Points by Sheraton Brisbane offers 246 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • First-run films
  • Films for purchase
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

The Eatery – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Sazerac – This rooftop bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 per person (approximately)
  • Fee for in-room wired Internet: AUD 20 per day (rates may vary)
  • Valet parking fee: AUD 49.00 per day
  • Rollaway bed fee: AUD 60.0 per night
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Brisbane Hotel
  • Four Points Sheraton Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).