Four Points by Sheraton Brisbane Deals & Reviews (Brisbane, AUS)

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Four Points by Sheraton Brisbane, Brisbane, current page

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4.4 out of 5

Excellent!

See all 404 Wotif Reviews

"Great location, staff were very friendly and helpful, room was very nice and we looooved the blockout blind. " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

Four Points by Sheraton Brisbane places you in the center of Brisbane, within a short 5-minute stroll of Eagle Street Pier and Queen Street Mall. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

LCD TVs with cable channels are featured in all 246 soundproofed rooms, and you can enjoy free WiFi, iPod docks, and first-run movies. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, 24-hour room service, coffee/tea makers, and pillow menus are available.

The restaurant, The Eatery, serves international cuisine and is open for breakfast. Sazerac Rooftop Bar is the hotel's own rooftop bar. 2615 square feet (243 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a snack bar/deli. On weekend mornings buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 4-star Brisbane Central Business District hotel include Treasury Casino and Queensland Performing Arts Centre.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Four Points by Sheraton Brisbane ratings based on 404 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Brisbane

5 out of 5

Posted by a verified traveller on 26 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by Paul

Thanks for your kind review.

5 out of 5

Great location, staff were very friendly and helpful, room was very nice and we looooved the blockout blind.

Posted by a verified traveller on 22 Mar. 2020

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4 out of 5

Covid 19 really made an impact on my stay. No bar or room service which is what i was after whilst staying. Breakfast had to be eaten next door which wasnt very nice, their coffee machine wasnt working either. The room itself was very clean and lovely, EVERYTHING in working order

Posted by Zoe, from Brisbane on 21 Mar. 2020

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4 out of 5

Posted by a verified traveller on 19 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Great location and good service Will be back Thanks Friendly place

Posted by a verified traveller on 15 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

5 out of 5

It was fine loved my stay an the buffet breakfast incl was awsome.

Posted by Ednawatson, from Shailer park on 15 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin kuo

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by a verified traveller on 14 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by a verified traveller on 11 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Great location, very comfortable room Staff very friendly and helpful

Posted by Peter, from Cairns on 10 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by a verified traveller on 8 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

About the Four Points by Sheraton Brisbane

Location 99 Mary Street, Brisbane, QLD 4000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2615 square feet (243 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Four Points by Sheraton Brisbane. Parking is available for a fee. This 4-star Brisbane hotel is smoke free.

246 guestrooms or units
2615 sq ft of conference space
243 sq m of conference space
Dining venue
Bar or lounge
Manager's reception (free)
Deli
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
ATM
Bellhop
Elevator
No smoking on site

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

Airport: Brisbane, QLD Airport (BNE) (20.9 km / 13 mi)
Train station: Brisbane Central Station (1 km / 0.6 mi)
Parking: Valet parking available for a surcharge

Room Amenities

Four Points by Sheraton Brisbane offers 246 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Pillowtop beds
IPod dock
In-room dining (24 hours)
LCD television
Cable channels
Premium channels
First-run movies
Movies for purchase
Coffee maker
Luxury bedding
Pillow options
Shower
Cribs (free)
Housekeeping (daily)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

The Eatery - This restaurant specializes in international cuisine and serves breakfast only.

Sazerac Rooftop Bar - Onsite rooftop bar. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for AUD 60.0 per night.
Free cribs (infant beds)!

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

One child stays free
Debit cards
Staffed front desk
Security system
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: AUD 39 per person (approximately)
Fee for in-room wired Internet: AUD 20 per day (rates may vary)
Valet parking fee: AUD 49.00 per day
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 60.0 per night
Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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Brisbane Sheraton
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You should know

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Set meals are served in guestrooms only (no menus or public dining).

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Four Points by Sheraton Brisbane

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