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4.4 out of 5

"Great location, staff were very friendly and helpful, room was very nice and we looooved the blockout blind. " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

Four Points by Sheraton Brisbane places you in the center of Brisbane, within a short 5-minute stroll of Eagle Street Pier and Queen Street Mall. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

LCD TVs with cable channels are featured in all 246 soundproofed rooms, and you can enjoy free WiFi, iPod docks, and first-run movies. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, 24-hour room service, coffee/tea makers, and pillow menus are available.

The restaurant, The Eatery, serves international cuisine and is open for breakfast. Sazerac Rooftop Bar is the hotel's own rooftop bar. 2615 square feet (243 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a snack bar/deli. On weekend mornings buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 4-star Brisbane Central Business District hotel include Treasury Casino and Queensland Performing Arts Centre.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Four Points by Sheraton Brisbane ratings based on 404 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Brisbane

Everyone (293) Couples (67) Business (1) Family (31)
5 out of 5

Posted by on 26 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by Paul

Thanks for your kind review.

5 out of 5
Great location, staff were very friendly and helpful, room was very nice and we looooved the blockout blind.

Posted by on 22 Mar. 2020

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4 out of 5
Covid 19 really made an impact on my stay. No bar or room service which is what i was after whilst staying. Breakfast had to be eaten next door which wasnt very nice, their coffee machine wasnt working either. The room itself was very clean and lovely, EVERYTHING in working order

Posted by , from Brisbane on 21 Mar. 2020

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4 out of 5

Posted by on 19 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great location and good service Will be back Thanks Friendly place

Posted by on 15 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

5 out of 5
It was fine loved my stay an the buffet breakfast incl was awsome.

Posted by , from Shailer park on 15 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin kuo

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 11 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great location, very comfortable room Staff very friendly and helpful

Posted by , from Cairns on 10 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Lin Kuo

Thanks for staying with us. We appreciate your feedback!

About the Four Points by Sheraton Brisbane

Location 99 Mary Street, Brisbane, QLD 4000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2615 square feet (243 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Four Points by Sheraton Brisbane. Parking is available for a fee. This 4-star Brisbane hotel is smoke free.

  • 246 guestrooms or units
  • 2615 sq ft of conference space
  • 243 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Points by Sheraton Brisbane offers 246 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

The Eatery - This restaurant specializes in international cuisine and serves breakfast only.

Sazerac Rooftop Bar - Onsite rooftop bar. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 per person (approximately)
  • Fee for in-room wired Internet: AUD 20 per day (rates may vary)
  • Valet parking fee: AUD 49.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Four Points
  • Brisbane Sheraton
  • Four Points Brisbane
  • Four Points Sheraton Brisbane
  • Four Points Sheraton Hotel Brisbane
  • Sheraton Brisbane
  • Sheraton Brisbane Four Points
  • Sheraton Four Points Brisbane
  • Four Points Sheraton Brisbane Hotel
  • Four Points by Sheraton Brisbane Hotel
  • Four Points by Sheraton Brisbane Brisbane
  • Four Points by Sheraton Brisbane Hotel Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.