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Mercure Brisbane Garden City

4.0 star property
Hotel with free parking, a quick walk to Westfield Garden City Shopping Mall

Photo gallery for Mercure Brisbane Garden City

Property amenity
Meeting facility
Terrace/patio
Restaurant
Standard Room, 2 Single Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Kitchen
  • Laundry
The current price is AU$162
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
  • Westfield Garden City Shopping Mall
    ‪5 min walk‬
  • Griffith University Nathan Campus
    ‪4 min drive‬
  • The Gabba
    ‪10 min drive‬
  • Brisbane, QLD (BNE)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room, 3 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Room)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (Accessible Room)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Brisbane

At Mercure Brisbane Garden City you'll be 0.5 km (0.3 mi) from Westfield Garden City Shopping Mall and 3.3 km (2 mi) from Griffith University Nathan Campus. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Upper Mount Gravatt hotel include The Gabba and Queen Street Mall.

What's nearby

  • Westfield Garden City Shopping Mall - 5 min walk - 0.5 km
  • Queensland Sport and Athletics Centre - 4 min drive - 3.5 km
  • Griffith University Nathan Campus - 4 min drive - 3.8 km
  • The Gabba - 10 min drive - 12.5 km
  • XXXX Brewery - 14 min drive - 16.7 km

Getting around

  • Brisbane Fruitgrove Station - 6 min drive
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪Oliver Brown - ‬11 min walk
  • ‪Mrs. Fields - ‬11 min walk
  • ‪The Coffee Club - ‬12 min walk
  • ‪Muffin Break - ‬10 min walk
  • ‪HEYTEA - ‬9 min walk

About this property

Mercure Brisbane Garden City

Hotel with free parking, a quick walk to Westfield Garden City Shopping Mall
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Mercure Brisbane Garden City also features a terrace, laundry facilities, and 24-hour room service. Self parking is free.

This 4-star Brisbane hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue
Mercure Brisbane Garden City offers 120 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. 38-inch Smart televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 27.50 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchenette
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Kitchenette
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 40.00

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 27.5 per person
  • Late check-out fee: AUD 40.00 (subject to availability)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Frequently asked questions

What is the cancellation policy at Mercure Brisbane Garden City?

Mercure Brisbane Garden City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Brisbane Garden City?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Brisbane Garden City on 12 Oct 2025 start from AU$161.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Brisbane Garden City?

Yep, Mercure Brisbane Garden City has a free self car park.

What makes Mercure Brisbane Garden City a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Mercure Brisbane Garden City.

Is Mercure Brisbane Garden City family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Brisbane Garden City is a hit with families.

Does Mercure Brisbane Garden City serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure Brisbane Garden City?

No, Mercure Brisbane Garden City does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Brisbane Garden City?

Yep, you can grab a meal at Mercure Brisbane Garden City's onsite restaurant.

What time are check-in & check-out at Mercure Brisbane Garden City?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Brisbane Garden City?

No, only service animals are allowed.

Mercure Brisbane Garden City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 431 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Morgan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is in a good location for public transport and close to westfield. The room was very clean but we were disapointed no micowave or toaster provided in room. Every other mecure we stayed in have these.we were booked for a longer stay due to a sporting event. I think this is something the motel need to invest in or should charge less
Stayed 5 nights in Sep 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were courteous and efficient. I booked a basic room for one night, and for the cost, it suited my purpose.
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and safe. Temp controlled, and quite a tidy buffet breakfast. All you need. :-)
Stayed 2 nights in Aug 2025

6/10 Okay

Sharon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel many times over the last 5 years and it is disappointing to see the declined over that period. The standard of cleanliness in the rooms has decreased, it appeared that the carpet had not been vaccumed. The bathrooms are dated, so not sure if some of the stains can be removed anymore! I wouldn't recommend the buffet breakfast either, waited 45 minutes for the eggs to be replenished, despite reception asking the kitchen staff on my behalf. Then there were no folks or spoons (only knives) available and when I asked the kitchen staff, I was told they were in the dishwasher and I would have to wait (cold eggs now & 30 mins later than I wanted to depart). I stay here due to it's proximity to where my car is serviced, Westfields shopping and walkable dinning options. I'll be looking elsewhere next time!
Stayed 2 nights in Jul 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was close to shopping centre. Room was quiet and spacious. Staff friendly and helpful
Stayed 2 nights in Jul 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walk to garden city. Easy parking. Large clean rooms and comfy bed.
Stayed 2 nights in Jul 2025

8/10 Good

Glendon

Travelled with family
Liked: Cleanliness
Great staff. Clean. Convenient. Next to Westfield.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jun 2025

4/10 Poor

Sheree

Liked: Staff & service
Disliked: Cleanliness
I booked a Queen room on the website but was given a room for people with disabilities, the room had a very musty smell and the room was quite dusty and the bathroom floor was dirty. I tried to swap rooms but the hotel was fully booked so was unable. My room (120) was near the elevator and every time the elevator door opened or closed it made a loud squeaking sound - I could not sleep well because of this. Unfortunately my stay at the Mercure was not a pleasant one.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Business traveller
Liked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Ben

Stayed 1 night in Jun 2025

10/10 Excellent

Luke

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Stayed 1 night in May 2025

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Garden city shops, ample parking.
Stayed 1 night in May 2025

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in May 2025

4/10 Poor

Deon

Business traveller
Disliked: Cleanliness, property conditions & facilities
on arrival I ordered room service at 710pm it arrived at 930pm after I had to chase it up at reception. the showers were dirty mold between the tiles and the soap jars fell off the wall during the night. the rooms were just made up but dirty dishes and old coffee/tea cups were just left like that. overall very poor!
Stayed 4 nights in May 2025

10/10 Excellent

YURIM

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Trevor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hopeless check-in if you are not computer savvy. Order for dining the same no help from staff. Some of the meal came and about 3/4 hr later asked about the rest and the received it a takeaway container. There were dirty serviettes left on our table. Very disappointed with staff
Stayed 1 night in May 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice comfortable beds and pillows. Very clean.
Stayed 3 nights in May 2025

4/10 Poor

Ilana

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing

It was disappointing that the towels were all dirty on arrival and all of the soap, shampoo and conditioner pumps were empty. It's hard when you go away so seldomly. 😪 The staff were lovely but the cleaning staff kept hanging on the door trying to get us to church out early and we just wanted to enjoy the short time we had left
Stayed 1 night in Apr 2025

4/10 Poor

Suzanne

Stayed 3 nights in May 2025

8/10 Good

Kai

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good package bundle - hotel and car hire
Stayed 3 nights in Feb 2025

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 7 nights in Apr 2025

8/10 Good

Ramazan

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

2/10 Terrible

Nathan and Kylie

Disliked: Staff & service
Husband & daughter stayed 2 nights. in the neighbouring room a lady was loud
Stayed 2 nights in Apr 2025