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4.0 out of 5

"Great location- very friendly reception staff - all round great spot " More

By a verified traveller on Wed 14 Jul 2021

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Hotel Description

Mercure Brisbane King George Square places you in the center of Brisbane, steps from Brisbane City Hall and within a short 5-minute stroll of Queen Street Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

LCD TVs with cable channels are featured in all 194 soundproofed rooms, and you can enjoy WiFi, wired Internet, and coffee/tea makers. 24-hour room service, safes, and hair dryers are also available.

The restaurant, Goldfinch Restaurant, is open for breakfast, lunch, and dinner. 16 Antlers is the hotel's own rooftop bar. Conference space, a meeting room, and a business center are among the business amenities offered. Other amenities include a fitness center, WiFi in public areas, and a coffee shop/café. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4-star Brisbane Central Business District hotel include Gallery of Modern Art and Wheel of Brisbane.

Superior Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$146* Per night/room 1 Sep. - 2 Sep.

Privilege, Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, City View, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mercure Brisbane King George Square ratings based on 458 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Brisbane King George Square

Everyone (350) Couples (44) Business (7) Family (47)
5 out of 5
Great location- very friendly reception staff - all round great spot

Posted by on 14 Jul. 2021

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1 out of 5

Posted by on 1 Jun. 2021

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3 out of 5
Dining. Patchwork of paint repairs.

Posted by on 25 May 2021

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4 out of 5
Close to the sports arena that we were watching a game at and lots of eateries/bars etc around. Great location

Posted by on 23 May 2021

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5 out of 5
Friendly staff. Great location. Very clean. Great spot for a city break.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by Daniel - Hotel Manager

Fantastic to hear, thank you so much for letting us know!

4 out of 5
Close proximity to train stations and shops. Great location!

Posted by on 9 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by Daniel - Hotel Manager

We agree!! Thank you for sharing this

2 out of 5
We ended up being put in the Pullman side of the hotel and had no view. The original room we were put in had dirty socks under the bed so we were asked if we wanted to move but no apology or anything. The hotel was dirty, there was mould on all the couches and cushions around the rooftop pool. We had three people staying which was clearly written on the reservation but there was only two towels in the room. Wouldn’t stay there again

Posted by on 24 Mar. 2021

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Comment from Hotel Management

19 Apr. 2021 by Daniel - Hotel Manager

I am so sorry to hear this! Unfortunately as your review is anonyomous I am unable to assist further, however would invite you to contact me so that we can resolve this for you.

1 out of 5
Turned up and there was no parking available on site (which was OK as we didn't book any). Parking attendants asked us to check in and noted that there was public parking across the road from the hotel. Check in line was long and then parking attendants asked us to move our car as there was a long line of cars starting to form. Couldn't shift car as we were in line to check in. Attendant asked if he could move our car which was fine. Had to then wait for car after checking in. Public car park was full so then had to spend half an hour finding another car park. Whole check in process was quite stressful!

Posted by on 22 Mar. 2021

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Comment from Hotel Management

19 Apr. 2021 by Daniel - Hotel Manager

I am so sorry to hear that! Particularly given how quiet all of the city has been, having such a busy night is not a regular or common occurrence at the moment. I hope that the team were able to assist as best as possible? PLease let us know if you are ever returning.

5 out of 5
The location of the hotel was perfect. The staff were extremely friendly.

Posted by on 10 Mar. 2021

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4 out of 5

Posted by on 7 Mar. 2021

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About the Mercure Brisbane King George Square

Location King George Square, Brisbane, QLD 4000

Property Features

Mercure Brisbane King George Square offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center and a meeting room. The eco-friendly Mercure Brisbane King George Square also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 16 levels
  • Built in 1971
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane Airport (BNE) (18.9 km / 11.7 mi)
  • Train station: Brisbane Roma Street Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mercure Brisbane King George Square offers 194 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Goldfinch Restaurant - This restaurant serves breakfast, lunch, and dinner.

16 Antlers - Onsite rooftop bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 39 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 10.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 50.00 per day (in/out privileges)
  • Valet parking fee: AUD 50.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Brisbane King George Square
  • Mercure King
  • Mercure King Hotel Brisbane George Square
  • Mercure Brisbane King George Square Hotel
  • Mercure King George Square Hotel
  • Mercure King George Square
  • Mercure Brisbane King George Square Hotel
  • Mercure Brisbane King George Square Brisbane
  • Mercure Brisbane King George Square Hotel Brisbane

You should know

  • Pool access available from 5:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.