4.3 out of 5

"Excellent staff who went above and beyond to make our stay special. Would definitely recommend Mercure and Pullman! Plus the hotel breakfasts were exc ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

Mercure Brisbane King George Square places you steps from Brisbane City Hall and within a short 5-minute stroll of Queen Street Mall. Highlights at this hotel include a restaurant and in-room LCD TVs.

All 194 rooms feature WiFi, wired Internet and cable TV. Additionally, 24-hour room service, coffee/tea makers and safes are available.

Bistro Allure is open for breakfast, lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Business travellers can take advantage of conference space, a meeting room and a business centre. Additionally, you'll find a fitness centre, WiFi in public areas and a coffee shop/café. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 4-star Brisbane Central Business District hotel include Gallery of Modern Art and Wheel of Brisbane.

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$113* Per night/room 18 Aug. - 19 Aug.

Business Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Brisbane King George Square ratings based on 996 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Brisbane King George Square

Everyone (570) Couples (272) Business (7) Family (139)
3 out of 5
The rooms are dated and small. When we booked we were advised we would have two seperate beds in our room. On arrival we were told this was not happening. After being told we could “pay” for an upgrade and the solution of a roll out bed was not possible as it wouldn’t fit in the room we were eventually upgraded to a slightly bigger room. We were left waiting for our bags to be brought down close to half an hour after check out. Once bags were brought down they were put in front of the public coffee shop and left alone without notifying us.

Posted by on 12 Aug. 2019

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4 out of 5

Posted by on 8 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Brooke - Mercure King George Square

Hi there, Thank you for taking the time to review your stay with us.

4 out of 5

Posted by on 2 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Brooke - Mercure King George Square Brisbane

We hope to see you back again soon!

4 out of 5
Property was nice. Staff very helpful and friendly. Nice pool and gym

Posted by on 31 Jul. 2019

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Comment from Hotel Management

12 Aug. 2019 by Brooke - Mercure King George Square Brisbane

Hi there, I am so glad you enjoyed your stay with us.

5 out of 5
Proximity to city's shopping mall and trains stations.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

12 Aug. 2019 by Brooke - Mercure King George Square Brisbane

Thank you so much for your review.

4 out of 5

Posted by on 28 Jul. 2019

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Comment from Hotel Management

12 Aug. 2019 by Brooke - Mercure King George Square Brisbane

Thank you we appreciate your review.

4 out of 5

Posted by on 20 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Brooke - Mercure Brisbane King George Square

Hi there, Thank you for your review!

5 out of 5
Great position friendly staff Very clean and great food

Posted by on 19 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Brooke - Mercure Brisbane King George Square

Hi there, Thank you for the review. We look forward to seeing you again soon.

4 out of 5
Enjoyed our stay competitive room rate , stayed 5 nights charged $250 for parking I thought this should be included

Posted by on 16 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Brooke - Mercure Brisbane King George Square

Hi There, Thank you for your feedback. We are continuously making sure our car parking is competitive to our competition. We will take this into mind when reviewing this. Thank you for taking the time to provide invaluable feedback.

3 out of 5
Continual vibration noise caused by air con vent through the night

Posted by on 10 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Brooke - Mercure Brisbane King George Square

Hi there, I apologise you did not have the experience you should have received at Mercure. I hope this was resolved before your stay ended. We look forward to welcoming you back soon.

About the Mercure Brisbane King George Square

Location King George Square, Brisbane, QLD 4000

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Swimming pool

The following facilities are closed until further notice:

  • Swimming pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi and wired Internet are available in public spaces for a fee. A fitness centre, tour or ticket assistance, and gift shops/news stands are also featured at the business-friendly Mercure Brisbane King George Square. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Brisbane hotel.

  • 1 building
  • 194 guestrooms or units
  • 16 levels
  • Built in 1971
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (19.2 km / 11.9 mi)
  • Train station: Brisbane Roma Street Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mercure Brisbane King George Square offers 194 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Brisbane hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Mercure Brisbane King George Square has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 39 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 29 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per night (rates may vary)
  • Fee for wired Internet in public areas: AUD 10.00 per night (rates may vary)
  • Self-parking fee: AUD 50.00 per day (in/out privileges)
  • Valet parking fee: AUD 50.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 50 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Brisbane King George Square
  • Mercure King
  • Mercure King Hotel Brisbane George Square
  • Mercure Brisbane King George Square Hotel
  • Mercure King George Square Hotel
  • Mercure King George Square

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.